Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Spark 20 Pro+ | Dr.fone
Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Spark 20 Pro+
Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Tecno Spark 20 Pro+.
This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”
Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped
The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.
It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:
App or System Update
When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.
App Cache/Data Corruption
The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.
Insufficient System Resources
Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.
Conflicting Third-Party Apps
Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.
Software or Firmware Glitches
Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.
Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped
Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:
Fix 1: Restart/Reboot your Android Device
One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Tecno Spark 20 Pro+. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.
So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Tecno Spark 20 Pro+ and potentially fix the error:
- Step: Long-press your Tecno Spark 20 Pro+’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.
Fix 2: Re-insert the SIM Card
There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.
To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.
Fix 3: Clear the Cache and Data of the Phone App
The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.
Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:
- Step 1: Find the Phone app on your Tecno Spark 20 Pro+ and long-press its icon. A small menu will pop up where you need to select “App Info.”
- Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.
Fix 4: Disable Automatic Updates Feature
In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Tecno Spark 20 Pro+ keeps your apps updated. Disabling this feature temporarily can help resolve the problem.
As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:
- Step 1: Navigate to the Google Play Store app on your Tecno Spark 20 Pro+ and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”
- Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.
Fix 5: Clear All Apps Cache and Data
When dealing with this error, clearing the cache and data of all apps on your Tecno Spark 20 Pro+ can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.
It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:
- Step 1: Access your Tecno Spark 20 Pro+’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.
- Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.
Fix 6: Clear SIM Toolkit Cache and Data
It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:
- Step 1: On your Tecno Spark 20 Pro+, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.
- Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”
Fix 7: Perform Factory Reset
If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.
So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Tecno Spark 20 Pro+:
- Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”
- Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Tecno Spark 20 Pro+ PIN to confirm the process, and use “Delete All” to start the factory reset process.
Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool
It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.
Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Tecno Spark 20 Pro+ devices with support for all modern Tecno Spark 20 Pro+ phones.
Key Features of Wondershare Dr.Fone
- You do not need any technical skills to fix your Android system issues when using Dr.Fone.
- It has the highest success rate in fixing complex software issues related to Android OS.
- Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.
Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone
All you need to fix your Tecno Spark 20 Pro+’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:
- Step 1: Link Your Android Device with Wondershare Dr.Fone
To start, connect your Tecno Spark 20 Pro+ to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.
- Step 2: Enter the Required Details of Your Tecno Spark 20 Pro+
Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Tecno Spark 20 Pro+. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”
![press the start button](https://images.wondershare.com/drfone/guide/android-system-repair-1.png)- Step 3: Resolve The process.com.android.phone Has Stopped Issue
The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Tecno Spark 20 Pro+ by entering the code “000000.”
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Conclusion
To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Tecno Spark 20 Pro+ device, and even performing a factory reset.
While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.
How to Exit Android Factory Mode On Tecno Spark 20 Pro+?
You’ve often heard that recovery mode will solve just about any problem your Tecno Spark 20 Pro+ is experiencing. This is mostly true and one of the components of Android’s recovery mode, factory mode or factory reset is one of the most efficient ways to solve various problems on your device. While factory mode is often a good thing, there are times when your device can enter factory mode on its own. Other times, you can safely enter factory mode but not know how to get out.
Fortunately for you, this article will explain all aspects of factory mode and especially how to safely exit factory mode.
Part 1. What is Android Factory Mode?
Factory mode or what is commonly known as factory reset is one of the options available for you when your Tecno Spark 20 Pro+ is in recovery mode. Several options are available for you once you enter Recovery mode on your device but few are as effective as the wipe data/ factory reset option. This option is useful in solving a whole host of problems that your device could be experiencing.
If you have been using your Tecno Spark 20 Pro+ for a while now and its performance to be less than ideal, a factory reset might be a good solution. That is however not the only problem a factory reset or factory mode can solve. It will also work for a number or Android errors that you may experience, problems caused by faulty firmware updates and also tweaks made on your device that may not have worked as expected.
It is however important to note that a factory reset or factory mode does often result in the loss of all your data. Therefore a backup is necessary to protect against this data loss risk.
Part 2. Backup your Android Device First
Before we can see how to safely enter and exit factory mode, it is important to have a full backup of your device. We mentioned that a factory mode will likely erase all the data on your device. A backup will ensure that you can get your phone back to its original state before the factory mode.
In order to do a full and complete backup of your device you need to have a tool that will not only ensure that you backup everything on your device but one that makes it easy for you to accomplish this. One of the best tools in the market is Dr.Fone - Backup & Resotre (Android) . This software is designed to enable you to create a full backup of your device.
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Follow these very simple steps to use this MobileTrans Phone Transfer software to create a full backup of your device.
Step 1. Launch Dr.Fone on your computer and choose “Backup & Restore”
Run the software on your computer and you can see all features displayed in the primary window. Choose this one: Backup & Restore. It allows you to get your device backed up entirely with one click.
Step 2. Plug in with your device
Then plug in with your device to the computer. When your devic is detected, click on Backup.
Step 3. Select the file types to backup
The program will display all the file types it can support to backup. Just select the ones you would like to backup and hit Backup.
Step 4. Start backing up your device to the computer
After choosing the file’s type for backup, click “Backup” to begin backing up your device to your computer. It will take you a few minutes, depending on the storage of the data.
Note: You can use the feature of “Restore From Backup” to restore the backup file to your device, when you have the need later.
Part 3: One Click Solution to fix Android stuck in factory mode
From the above parts, you are well aware about what is factory mode. As we discussed, this mode fixes most troubles with Android devices.
But for situations when your Tecno Spark 20 Pro+ gets stuck in this very same factory mode, the most feasible solution for you is Dr.Fone - System Repair (Android) . This tool fixes all Android system issues including unresponsive or bricked device, stuck on Tecno Spark 20 Pro+ logo or factory mode or blue screen of death with a single click.
Dr.Fone - System Repair (Android)
One click fix to Android stuck in factory mode
- You can easily fix your Android stuck in factory mode with this tool.
- The one-click solution’s ease of operation is appreciable.
- It has carved a niche being the first Android repair tool in the market.
- You don’t need to be a pro in technology to use this program.
- It is compatible with all latest Tecno Spark 20 Pro+ devices like Galaxy S9.
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In this part we will explain how to exit Android recovery mode using Dr.Fone - System Repair (Android) . Prior to proceeding, you got to remember that device backup is paramount to keep your data safe. This process might erase your Tecno Spark 20 Pro+ data.
Phase 1: Ready your device and connect it
Step 1: Installation completion needs to be followed by running Dr.Fone on your system. Over the program window, tap ‘Repair’ afterwards and get the Android device connected.
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![fix Android stuck in factory mode](https://images.wondershare.com/drfone/guide/drfone-home.png)Step 2: Select the ‘Android Repair’ option from the list to fix Android stuck in factory modeissue. Hit the ‘Start’ button soon after.
Step 3: Select Android device details on the Tecno Spark 20 Pro+ device information window, followed by tapping the ‘Next’ button.
Step 4: Enter ‘000000’ for confirmation then proceed.
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Phase 2: Get in ‘Download’ mode for repairing the Android device
Step 1: It’s important to put the Android device in ‘Download’ mode, here are the steps to do so –
- On a ‘Home’ button-less device – turn off the Tecno Spark 20 Pro+ device and push down the ‘Volume Down’, ‘Power’ and ‘Bixby’ buttons for about 10 seconds and un-hold. Now, hit the ‘Volume Up’ button to get into ‘Download’ mode.
- For a device with ‘Home’ button – switch it off and hold down the ‘Power’, ‘Volume Down’ and ‘Home’ buttons together for 10 seconds and release. Click the ‘Volume Up’ button for entering ‘Download’ mode.
Step 2: Press ‘Next’ for initiating firmware downloading.
Step 3: Dr.Fone –Repair (Android) starts Android repair as soon as download and verification of firmware is done. All Android issues along with Android stuck in factory mode will be fixed now.
Part 4. Common Solutions to Exit Factory Mode on Android
Having a backup of all your data will eliminate the risk of losing any of your data. You can now safely exit factory mode using one of the 2 methods below. These two methods will work on a rooted device.
Method 1: Using “ES File Explorer”
To use this method, you will need to have installed file explorer on your device.
Step 1: Open “ES File Explorer” and then press the icon on the top left corner
Step 2: Next, go to “Tools” and then turn on “Root Explorer”
Step 3: Go to Local> Device> efs> Factory App and then open factorymode as text in the “ES Note Editor” Turn it ON
Step 4: Open keystr as text in the “ES Note Editor” and change it to ON. Save it.
Step 5: Reboot the Tecno Spark 20 Pro+ device
Method 2: Using Terminal Emulator
Step 1: Install Terminal emulator
Step 2: Type “su”
Step 3: Then Type the following;
rm /efs/FactoryApp/keystr
rm /efs / FactoryApp/ Factorymode
Echo –n ON >> / efs/ FactoryApp/ keystr
Echo –n ON >> / efs/ FactoryApp/ factorymode
chown 1000.1000/ efs/FactoryApp/keystr
chown 1000.1000/ efs/FactoryApp/ factorymode
chmod 0744 / efs/FactoryApp/keystr
chmod 0744 / efs/ FactoryApp/ factorymode
reboot
You can also exit factory mode on unrooted device by going to Settings> Application manager> All and the search for Factory Test and “Clear Data”, “Clear Cache”
As much as factory mode can be a useful solution to a number of problems, it can be quite annoying when it pops up unexpectedly. Now you are equipped with 2 effective solutions to help you safely exit factory mode if ever you find yourself in this situation.
Best Methods for Tecno Spark 20 Pro+ Won’t Turn On
The Tecno Spark 20 Pro+ 3 boasts numerous impressive features, making it a desirable phone. However, occasional malfunctions can result in the Tecno Spark 20 Pro+ 3 won’t turn on issue. This issue can be incredibly frustrating. Don’t panic if you encounter this issue! There exist solutions to rectify it. This comprehensive guide aims to assist you in diagnosing and resolving the problem.
It will offer both basic steps and advanced techniques. With clear instructions and insightful tips, we’ll help troubleshoot your Tecno Spark 20 Pro+ 3. Should you encounter this setback, follow this guide diligently to revive your Tecno Spark 20 Pro+ 3 and have it up and running again.
Scenario 1. Phone Not Charged
A Tecno Spark 20 Pro+ 4 not turning on might simply be a victim of a drained battery due to lack of charging. Several factors could lead to this, including a damaged charging cable or adapter. Moreover, issues with the power source or a malfunctioning charging port can be the issue.
Reason 1. Damaged Charging Cable or Adapter
Solution: Replace the charging cable or adapter with a known working one. Try using a different USB-C cable and adapter to ensure it’s not a faulty connection.
Reason 2. Faulty Power Source
Solution: Verify the power source by trying different outlets or USB ports. Ensure the power source is functional by testing it with another device.
Reason 3. Charging Port Issues
Solution: Check the charging port thoroughly to identify any dirt, debris, or signs of damage. Gently clean the port using compressed air or a small brush. If there’s visible damage, consider professional repair services.
Scenario 2. Check for Damages
Sometimes, a Tecno Spark 20 Pro+ 3 might not turn on due to physical damage incurred by the Tecno Spark 20 Pro+ device. Instances such as accidental drops, exposure to water or moisture, or even hardware malfunctions can be the reason. These can cause visible or invisible damage, leading to Tecno Spark 20 Pro+ 4 won’t turn on.
Reason 1. Physical Impact or Dropping
Solution: If the Tecno Spark 20 Pro+ 3 has experienced a significant impact or drop, inspect the exterior for any visible damage. A cracked screen or internal hardware issue might prevent the Tecno Spark 20 Pro+ device from turning on. Consider professional repair services if necessary.
Reason 2. Water or Moisture Exposure
Solution: If the Tecno Spark 20 Pro+ 3 has been exposed to water or moisture, immediately turn it off. Moreover, do not attempt to power it on. Place the Tecno Spark 20 Pro+ device in a bowl of uncooked rice or silica gel packets to help absorb moisture. Alternatively, use a vacuum or hairdryer in a cool setting to draw out moisture. It’s crucial to let the Tecno Spark 20 Pro+ device dry completely before attempting to power it on.
Reason 3. Hardware Malfunction
Solution: Check for any hardware malfunction symptoms such as overheating , unusual sounds, or a burnt smell. If any such signs are evident, refrain from attempting to turn on the Tecno Spark 20 Pro+ device. You should seek professional assistance from authorized service centers.
Scenario 3. Buggy Android Smartphone
An Android smartphone, including the Tecno Spark 20 Pro+ 3 XL, can encounter situations where the OS becomes extremely buggy. It leads to various issues, such as the Tecno Spark 20 Pro+ 3 XL won’t turn on or getting stuck in a boot loop . Software glitches, corrupted system files, or incompatible apps can contribute to such problems.
Reason 1. Device Stuck in the Boot Loop
Solution: Try initiating a force restart to help fix this issue. You can do that by pressing and holding the “Power” and “Volume Up” keys at the same time for 10 seconds.
Reason 2. Software Glitches or System Crash
Solution: If encountering issues with the Tecno Spark 20 Pro+ device not powering on because of software glitches or a system crash, try initiating Safe Mode by simultaneously pressing and holding the ‘Power’ button along with a Volume key. This action will cause the Power menu to be displayed. Here, tap and hold the “Power off” for a while and tap “OK” once the Safe Mode prompt appears.
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Scenario 4. System Glitches? Try Wondershare Dr.Fone as a Prioritized Solution
If you have attempted the solutions mentioned above without success, it is essential to explore a more robust option. This is important if the issue seems to be a major software problem that cannot be resolved using basic troubleshooting methods. In such cases, Wondershare Dr.Fone – System Repair emerges as a viable solution. Besides, It is a perfect fit to address the “Tecno Spark 20 Pro+ 4 Not Turning On“ issue effectively.
Dr.Fone is designed to tackle various repairing problems that occur in Android devices. With its comprehensive setup, it can effectively address errors related to the Tecno Spark 20 Pro+. These measures are aligned to meet the specific requirements of your device. This is helpful in minimizing the time needed for troubleshooting.
Key Features of Wondershare Dr.Fone
- Fone allows you to repair the Android device with just a few clicks. By following the on-screen instructions, you can complete the whole process conveniently.
- It fixes all Android-related problems, including the Black screen of death , the Play Store not working, and more.
- This tool is compatible with all the mainstream Tecno Spark 20 Pro+ models, including the latest ones.
Steps Required To Resolve System Glitches via Wondershare Dr.Fone – System Repair
Now, we’ll provide you with a guide to resolve the Not Turning On issue of your Tecno Spark 20 Pro+. Go through the steps mentioned below to use Dr.Fone for the repair process.
- Step 1: Open Dr.Fone and Access System Repair Tool
Starting with, you will have to activate Dr.Fone on your computer and head to the “Toolbar” panel on the left of the window. From there, navigate to the “System Repair” tool and continue with the “Android” device to proceed with the repair process.
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- Step 2: Start Android System Repair
In the next step, choose the “Start” button that appears, by which your device will be recognized. You have to put in the “Name, Model, Country, and Carrier” details of the Tecno Spark 20 Pro+ device and hit the “Next” option. Then, you need to put your Tecno Spark 20 Pro+ on Download Mode following the on-screen instructions.
- Step 3: Utilize the Firmware
Afterward, the firmware will start to download automatically once the Tecno Spark 20 Pro+ device enters a Download Mode. You need to select the “Fix Now” button and continue typing in a “000000” code. Then, proceed with the “Confirm” option to install the firmware on your device.
- Step 4: End the System Repair of Android
Lastly, the repair process will get started and can be viewed in a progress bar. Once it ends, hit the “Done” button to conclude the activity, and check your device to see if it starts properly.
Scenario 5. Need for a Power Cycle
At times, an Android device, including the Tecno Spark 20 Pro+ 3/4, might benefit from a power cycle procedure. This process involves completely refreshing the Tecno Spark 20 Pro+ device’s system. It potentially my Tecno Spark 20 Pro+ 3 won’t turn on issues, temporary bugs, or system hang-ups. These issues prevent the Tecno Spark 20 Pro+ device from turning on or functioning properly.
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Reason 1. System Freeze or Unresponsive Device
Solution: If the Tecno Spark 20 Pro+ 3/4 is unresponsive or frozen, perform a forced restart by holding down the “Power” and “Volume Up” for about 10 seconds. This action should force the Tecno Spark 20 Pro+ device to shut down and reboot, potentially resolving the issue.
Reason 2. Battery Optimization and Refreshment
Solution: Sometimes, a power cycle helps optimize the Tecno Spark 20 Pro+ device’s battery performance and refreshes the system. Allow the Tecno Spark 20 Pro+ 3/4 to completely power down, charge it for at least 30 minutes, then attempt to turn it on.
Reason 3. Software Hang-Up or Temporary Glitch
Solution. To shut down your Tecno Spark 20 Pro+ 3/4, press and hold the power button, then choose ‘Power Off’ from the menu that appears. After the Tecno Spark 20 Pro+ device powers down, wait for about 30 seconds to 1 minute to ensure it has fully shut down before moving forward. Subsequently, press and hold the power button until the Google logo displays to restart your device.
Scenario 6. Software Damaged? Restore Immediately
When an Android device experiences severe software damage, it can lead to major issues like the Tecno Spark 20 Pro+ 3 won’t turn on. This can hinder the functionality of the Tecno Spark 20 Pro+ device. It also includes the inability to turn on or persistent system malfunctions. In such cases, performing a complete phone restore becomes a necessary solution:
Reason 1. Corrupted System Files or Firmware Issues
Solution. In cases of severe software damage or corruption of system files, performing a settings reset becomes imperative. It is to restore the Tecno Spark 20 Pro+ device to its default settings and resolve underlying issues.
Reason 2. Factory Reset as a Solution
Performing a factory reset serves as the ultimate solution. This is true when facing critical software damage that leads to a non-responsive Tecno Spark 20 Pro+ 3/4. This process erases all user data, apps, settings, and files stored on the Tecno Spark 20 Pro+ device, reverting it to its original factory state.
Steps To Perform a Factory Reset on Tecno Spark 20 Pro+ 3/4
- Step 1. Access the “Settings” application on your Tecno Spark 20 Pro+ 3/4. Then, navigate through the menu until you locate the “System” category located further down the list. Within the “System” settings, tap the last option named “Reset Options.”
- Step 2. On the following screen, press the “Erase All Data (Factory Reset)” option. Afterward, follow the on-screen instructions to complete the process.
Scenario 7. Phone Hangs on Installed App
There are scenarios where a phone, like the Tecno Spark 20 Pro+ 3, hangs or gets stuck on a specific installed app. It happens during the startup process, and it can prevent the Tecno Spark 20 Pro+ device from turning on properly. This issue often arises due to a malfunctioning or poorly coded app. This app disrupts the Tecno Spark 20 Pro+ device’s startup routine, causing Tecno Spark 20 Pro+ 4 won’t turn on.
Reason 1. Third-Party Apps Interference
Solution: Start by booting the Tecno Spark 20 Pro+ 3 into Safe Mode. This mode disables third-party apps, allowing you to access the Tecno Spark 20 Pro+ device without interference from downloaded applications.
Reason 2. Problematic App
Solution: While in Safe Mode, observe if the Tecno Spark 20 Pro+ device boots up properly. If it successfully boots, it suggests that a third-party application is causing the problem. To pinpoint the problematic app, uninstall recently added apps individually and restart the Tecno Spark 20 Pro+ device after each removal. This process helps pinpoint the problematic app causing the hang during startup.
Reason 3. Stacked Up App Cache and Data
Solution: If the problematic app is identified, try clearing its cache and data. Go to Settings and then access “Apps.” Within “Apps,” find the Problematic App and tap “Storage & cache.” On the subsequent display, select “Clear cache “ and “Clear storage” to restore the application to its original settings. After restarting the Tecno Spark 20 Pro+ device, verify whether the problem persists.
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Reason 4. Outdated Application
Solution: If the application is essential, ensure to seek updates within the Google Play Store. Updating the app to its latest version could potentially resolve any compatibility issues. Alternatively, if updates are not available or don’t resolve the problem, consider uninstalling and reinstalling the app.
Conclusion
In conclusion, this article has aimed to address the perplexing issue of a Tecno Spark 20 Pro+ 3 won’t turn on. It offered a range of solutions depending on different underlying reasons. The guide included basic methods like checking for charging issues and examining hardware damage. Moreover, it included advanced techniques like software repair tools such as Wondershare Dr.Fone.
Users are encouraged to follow the step-by-step instructions outlined here. These solutions can serve as effective remedies for resolving the problem. For more in-depth and advanced solutions, considering Dr.Fone stands as a significant option. It offers a robust system repair feature for resolving intricate software-related issues.
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- Title: Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Spark 20 Pro+ | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 10:32:17
- Updated at : 2024-07-31 10:32:17
- Link: https://howto.techidaily.com/fix-the-error-of-unfortunately-the-processcomandroidphone-has-stopped-on-tecno-spark-20-proplus-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.