Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Spark 20C | Dr.fone

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Spark 20C | Dr.fone

Ariadne Lv13

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Spark 20C

Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Tecno Spark 20C.

This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”

Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped

The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.

process com.android.phone has stopped error

It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:

App or System Update

When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.

App Cache/Data Corruption

The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.

Insufficient System Resources

Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.

Conflicting Third-Party Apps

Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.

Software or Firmware Glitches

Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.

Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped

Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:

Fix 1: Restart/Reboot your Android Device

One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Tecno Spark 20C. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.

So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Tecno Spark 20C and potentially fix the error:

  • Step: Long-press your Tecno Spark 20C’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.

select the restart option

Fix 2: Re-insert the SIM Card

There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.

To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.

reinsert the sim card

Fix 3: Clear the Cache and Data of the Phone App

The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.

Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:

  • Step 1: Find the Phone app on your Tecno Spark 20C and long-press its icon. A small menu will pop up where you need to select “App Info.”

access phone app settings

  • Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.

clear phone app cache and data

Fix 4: Disable Automatic Updates Feature

In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Tecno Spark 20C keeps your apps updated. Disabling this feature temporarily can help resolve the problem.

As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:

  • Step 1: Navigate to the Google Play Store app on your Tecno Spark 20C and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”

open the play store settings

  • Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.

enable don’t auto update apps option

Fix 5: Clear All Apps Cache and Data

When dealing with this error, clearing the cache and data of all apps on your Tecno Spark 20C can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.

It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:

  • Step 1: Access your Tecno Spark 20C’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.

access the apps settings

  • Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.

tap on storage option

Fix 6: Clear SIM Toolkit Cache and Data

It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:

  • Step 1: On your Tecno Spark 20C, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.

access sim toolkit settings

  • Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”

use clear cache and data

Fix 7: Perform Factory Reset

If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.

So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Tecno Spark 20C:

  • Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”

tap on factory data reset

  • Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Tecno Spark 20C PIN to confirm the process, and use “Delete All” to start the factory reset process.

press the delete all button

Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool

It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.

Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Tecno Spark 20C devices with support for all modern Tecno Spark 20C phones.

Key Features of Wondershare Dr.Fone

  • You do not need any technical skills to fix your Android system issues when using Dr.Fone.
  • It has the highest success rate in fixing complex software issues related to Android OS.
  • Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.

Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone

All you need to fix your Tecno Spark 20C’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:

  • Step 1: Link Your Android Device with Wondershare Dr.Fone

To start, connect your Tecno Spark 20C to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.

tap on the system repair option

  • Step 2: Enter the Required Details of Your Tecno Spark 20C

Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Tecno Spark 20C. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”

press the start button

  • Step 3: Resolve The process.com.android.phone Has Stopped Issue

The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Tecno Spark 20C by entering the code “000000.”

start the fix process

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Conclusion

To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Tecno Spark 20C device, and even performing a factory reset.

While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.

Calls on Tecno Spark 20C Go Straight to Voicemail? 12 Fixes

Have you ever experienced incoming calls to your phone go straight to voicemail without ringing? It can be frustrating, especially if you’re expecting an important call. It could be due to simple things like turning down the volume or forgetting to turn off the Do Not Disturb mode. In other cases, it might be because you accidentally blocked the caller’s number.

In most cases, incoming calls going to voicemail without ringing are common. However, if it’s happening frequently or for all calls, your phone may have a problem.

This article will discuss why incoming phone calls go straight to voicemail and how to fix the problem. We’ll also show you how to use Wondershare Dr.Fone, a powerful Android System Repair tool, to solve such issues. So, if you’re uncertain why that last call went straight to voicemail, keep reading, and we’ll cover everything you need to know.

phone voicemail notification representation

Part 1: Not Ringing? Here’s Why Calls on Your Phone Go Straight to Voicemail

If an incoming call to your cell phone goes straight to voicemail without ringing, there could be a few reasons. Here’s what to look for and what you should do to fix it:

  1. Turn Off Do Not Disturb (DND) Mode

DND mode is a feature that silences all incoming calls, notifications, and alerts. If DND mode is enabled, your cell phone goes straight to voicemail when someone calls. To turn off DND mode, swipe down from the top of the screen to open the notification settings panel, then tap the Do not disturb icon.

do not disturb mode not enabled

Here’s an alternative way:

  • Step 1: Open the Settings app and go to Notifications.
  • Step 2: Tap Do not disturb.

notifications settings interface

  • Step 3: Toggle Do Not Disturb offto disable the mode.
  1. Turn Off Call Forwarding

One reason calls go straight to voicemail without ringing is if you enabled call forwarding. Call forwarding is a feature that redirects incoming calls to another number. To turn off call forwarding:

  • Step 1: Open the Phone Dialer app on your device, then tap the menu icon and select Settings.

phone dial app settings

  • Step 2: Navigate to Supplementary services > Call forwarding.

call settings supplementary services

  1. Disable Call Barring

If a phone call went straight to voicemail, another possible explanation is the call barring. It is a feature that restricts calls from being made or received on your phone. If activated, it can cause incoming calls to a phone to go straight to voicemail. To turn off call barring on Tecno Spark 20C devices:

  • Step 1: Open the Phone Dialer app, then tap the menu icon in the top right corner.
  • Step 2: Go to Settings > Supplementary services > Call barring, then tap OK.
  • Step 3: Select Voice call, then turn off your preferred outgoing and incoming calls. When prompted, enter 0000 as a password.

call barring settings interface

  1. Update Your Phone’s Software

Sometimes, software bugs can cause problems with incoming calls, which may be why your last incoming call went straight to voicemail. If your phone runs outdated software, try updating it to the latest version.

To check for updates, open the Settings app and go to Software update or System update. For a seamless update experience, follow the step-by-step instructions on your mobile screen.

software update settings

  1. Reset Network Settings

If the incoming calls on your phone go straight to voicemail, consider resetting your phone’s network settings. Network settings control how your phone connects to the cellular network. If these settings are not set up correctly, incoming calls may not be able to reach your device.

Note: Resetting your network settings will erase any saved Wi-Fi networks and Bluetooth pairings, requiring you to re-enter them after the reset is complete.

To reset your network settings on most Android devices:

  • Step 1: Open the Settings app on your smartphone, then tap System or General Management.
  • Step 2: Go to Reset > Reset Network Settings and confirm the action.

phone reset network settings

  1. Turn Off Bluetooth

When Bluetooth is on, it can interfere with your device’s ability to receive calls, causing them to go straight to voicemail without ringing. To turn off Bluetooth on an Android device, you can do one of the following:

  • Swipe down from the top of the screen to open the Quick Settingspanel, then tap the Bluetooth icon to turn it off.

bluetooth not enabled

  • Go to Settings> Connections > Bluetooth and toggle the switch off.

turn off bluetooth on settings app

It should help ensure that calls come through to your phone instead of going to voicemail.

  1. Check Airplane Mode

If turning off Bluetooth didn’t solve the issue, another possible cause could be that your phone is in Airplane Mode. Airplane Mode turns off all wireless connections on your phone, including cellular service, which can cause calls to dial straight to voicemail. There are two ways to turn off Airplane mode on Android:

Using the Settings app:

  • Step 1: Open the Settings app.
  • Step 2: Tap Network & internet.
  • Step 3: Toggle off Airplane mode or Flight mode.

Using the Quick Settings panel:

  • Step 1: Swipe down from the top of the phone screen to access the Quick Settings panel.
  • Step 2: Look for the Airplane mode or Flight mode icon, then tap it to turn it off.

airplane mode on

  1. Check Blocked Numbers

“My boyfriend’s phone goes straight to voicemail when someone is calling. Any idea why that might be?”

Do you also find yourself asking what does it mean? It could be that he has blocked that phone number. To check this:

  • Step 1: Open the Phone dialer app.
  • Step 2: Tap the menu icon in the top right corner and select Settings.
  • Step 3: Tap Block numbers. If you find the number in the blocked list, remove it to ensure that their calls come through to the phone.

block numbers on the phone

If you still have trouble reaching your boyfriend, try calling him from a different number. If your call didn’t go through, you know that he hasn’t blocked your number and that there may be another issue with his phone.

  1. Turn Off Google One VPN

If you’re using Google One VPN, try turning it off to see if that fixes the problem. Some users have reported that Google One VPN can cause incoming calls to a phone to go straight to voicemail. To turn off Google One VPN:

  • Step 1: Open the Google One app on your Tecno Spark 20C.
  • Step 2: At the bottom, go to the Benefits tab, then tap View Details below the Online protection with a VPN section.

google one app interface

  • Step 3: Toggle off Enable VPN.

turn off google one vpn

  1. Contact Your Carrier

If your phone calls go straight to voicemail after trying all the above, contact your carrier for help. They may be able to troubleshoot the problem or determine if there is a service outage in your area.

And if your carrier confirms that there is no service outage or billing-related block, the problem may be with your phone itself. You may need to try resetting your phone to factory settings or taking it to a repair shop.

  1. The Caller Used Ringless Voicemail

Ringless voicemail is a service that allows businesses to bypass your phone’s ringtone and send you pre-recorded messages directly to voicemail. Ringless voicemail is often used for marketing purposes. If you think you’re receiving ringless voicemail calls, you can contact the company calling you and ask them to remove you from their list.

Part 2: Not Clear About the Root Cause? Troubleshoot Directly by Wondershare Dr.Fone

If you’re unsure what’s causing your calls to go straight to voicemail, you can try using the Dr.Fone System Repair tool. This software can scan and repair your phone for any underlying problems, which may fix the issue and get your calls ringing again.

Dr.Fone supports over 1000 Android models, including unlocked Tecno Spark 20C models and models from carriers like AT&T and Vodafone. It has an intuitive interface and is easy to use, even for beginners. Learn below the steps on how to use Dr.Fone System Repair to fix incoming calls that dial straight to voicemail:

  • Step 1: Download Dr.Fone on your computer, then launch it once installed.

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  • Step 2: Connect your smartphone to your desktop or computer using a USB cable. Next, from the Toolbox homepage, select System Repair.

dr.fone system repair toolbox

  • Step 3: Select Android as the Tecno Spark 20C device type.

select device type on dr.fone

  • Step 4: Click Start to begin repairing your smartphone.

dr.fone start system repair

  • Step 5: Select the Tecno Spark 20C device details on the Name, Model, Country, and Carrier drop-down lists. Next, select the agreement checkbox, then click Next to proceed.

choose device information to repair

  • Step 6: Follow the in-app instructions to enter Download mode on your Tecno Spark 20C, then click Next.

android devices to enter download mode

  • Step 7: Wait while the app downloads the firmware; once done, click Fix Now.

firmware downloaded ready to use

  • Step 8: Enter the code in the input box to verify the Tecno Spark 20C device information in the dialogue box, then click Confirm.

confirm device information

  • Step 9: The app will start repairing the system issue on your Tecno Spark 20C. Once completed, your app should restart, then click Done to close the app.

repaired android device system issue

You May Also Like:

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Conclusion

When your phone calls go straight to voicemail without ringing, it can be a frustrating and disruptive experience. Not only do you miss important calls from work, friends, or family, but it also leaves you feeling disconnected and out of the loop. As a temporary measure to avoid missing important calls, check your voicemail regularly.

For a prompt solution, consider using Dr.Fone if incoming calls on your phone go straight to voicemail. It is a powerful mobile solution that can also address other system problems, including stuck boot loops, app crashes, black screens, and bricked devices. If you consistently experience this issue, it’s advisable to reach out to a professional for assistance.

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App Won’t Open on Your Tecno Spark 20C? Here Are All Fixes

It is not a very rare phenomenon where an App won’t open, crash abruptly or face trouble while launching on an Android device. Many Android phone users also add to the fact that whenever they try to launch an App, it keeps loading but does not run smoothly, as it should in normal circumstances.

In such a scenario it is obvious for Android Smartphone users to look for possible solutions for such a random error so that their App/Apps load and work normally.

Many people are also interested in knowing about the causes behind why an App won’t open or why multiple/all Apps won’t open. This article will answer your query about why won’t my App open on an Android phone by listing a few probable causes for the problem.

Here are all the fixes you need if an App won’t open on your Tecno Spark 20C. Read on to find out all about why Apps won’t open on your Tecno Spark 20C and solutions to overcome such a problem.

Part 1: Possible reasons for Apps won’t open

If you are an Android phone user and face a problem while trying to open an App on your device, you will ask yourself “Why won’t my App open?”. To answer your question and explain to you why an App won’t open on your phone, here are some probable and simple reasons to make you understand the real problem.

It is appropriate to tag our generation as smartphone addicts because we use smartphones for anything and everything. All our important information, such as photos, videos, audio files, documents, notes, calendars, emails, etc, are stored on our phones. This causes a major storage/space problem in our phones and a shortage of storage space is one of the main reasons why an App won’t open or why all Apps won’t open on your Tecno Spark 20C. To see how much of your storage space is occupied by Apps, go to “Settings” and select “Application Manager”.

Application Manager

Settings

Another possible reason for Apps to crash or why an App won’t open is a possible data crash. This may occur due to an unstable internet connection or various other background software interruptions.

The causes for the problem to occur are many and no specific reason can be established as the only reason why Apps won’t open on your Tecno Spark 20C. There are a lot of speculations about why such a problem occurs and persists, but it is more important to focus on how to fix if a particular App won’t open or if all Apps won’t open on Android.

Part 2: Quickest solution to fix apps won’t open on Android

You have already understood ‘why won’t your app open?’ at the start of this article. But, you are not happy with the traditional solutions to fix the app won’t open issue.

Well, in such a case Dr.Fone - System Repair (Android) can prove to be your savior. It resolves failed Android system update issues, crashing apps, and black screen of death. It can also get an unresponsive or bricked Android device or boot loop stuck device fixed with one click.

Dr.Fone - System Repair (Android)

Why won’t my app open? The quick fix is here!

  • This is the first software in the industry that repairs Android systems.
  • All the latest Tecno Spark 20C tablets and mobiles are compatible with it.
  • With single-click operation, fixing the app won’t open problems is super easy.
  • No technical skills are needed to use the tool.
  • The high success rate for Tecno Spark 20C Android device issue fixing.

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Here comes the detailed guide to fix apps won’t open problem using Dr.Fone - System Repair (Android)

Note: When you are up to fixing apps won’t open issues, make sure to back up your Tecno Spark 20C beforehand. These processes might lead to data erasing and you don’t want to suffer data loss this way.

Phase 1: Preparation and connection of Android device

Step 1: Post-installation and launch of Dr.Fone on your computer, you got to press the ‘System Repair’ tab. Connect the Android device later.

fix App won't open by repairing android system

Step 2: Hit the ‘Android Repair’ located on the left panel followed by tapping the ‘Start’ button.

start to fix App won't open

Step 3: Feed your Tecno Spark 20C details under the Tecno Spark 20C device information screen. Please check the warning and press the ‘Next’ button right after that.

select the android info

Phase 2: Repairing your Tecno Spark 20C under ‘Download’ mode

Step 1: You got to boot the Android device under Download mode, as it’s important. The steps for that are as follows –

  • Android devise with a ‘Home’ button – Press together ‘Volume Down’, ‘Home’, and ‘Power’ buttons together for 5 to 10 seconds after turning off the Tecno Spark 20C device. Release them afterward and click the ‘Volume Up’ button to get into the ‘Download’ mode.

boot android in download mode with home key

  • When there is no ‘Home’ button – Turn off the Tecno Spark 20C device and then for 5 to 10 seconds, keep the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons pressed. Tap the ‘Volume Up’ button after releasing all the buttons to enter the ‘Download’ mode.

boot android in download mode without home key

Step 2: Hitting the ‘Next’ button starts downloading the Android firmware.

fix App won't open in download mode

Step 3: Once Dr.Fone - System Repair (Android) verifies the downloaded firmware, it begins fixing the app won’t open the issue asap.

fixing App won't open

Part 3: 3 Common fixes if a particular App won’t open

In this segment, we will discuss the three best ways to help you fix the problem if only a particular App won’t open/launch/ run and takes an indefinite time to load.

1. Update the App

It is always advisable to keep your Android software as well as your Apps up-to-date and you must constantly check for any updates which may be available in the Google Play Store.

Follow the steps given below to update the app which won’t open on your phone:

• Visit Google Play Store on your Tecno Spark 20C.

Visit Google Play Store

• Now select “My Apps & Games” from the main menu.

select “My Apps & Games

• In this step, you may click on “Update All” to update all Apps for which an update is available or manually select the Apps which you wish to Update.

Update All

Once the App is updated, close all Apps and tabs running in the background. Now try to launch the app once again. If it opens, your problem is solved. If not, DO NOT worry as there are more ways to help you.

2. Force Stop the App

Closing the App completely which won’t open on your phone is a good idea. To make sure that no operations are running in the background related to the App, you must “Force Stop” it. Doing this is extremely simple and all you need to do is follow the steps given herein under:

• Visit “Settings” on your phone.

• Click on “Apps” to see a list of all the Apps on your Tecno Spark 20C.

Click on “Apps”

• Select the App which won’t open.

• Now click on “Force Stop” as shown below.

click on “Force Stop”

3. Clear App Cache and Data

This method resolves the issue to a great extent by wiping off unnecessary App content from your device.

Carefully follow the step-by-step instructions given below to clear all App cache and data:

• Visit “Settings” and select “Apps”.

• From the list of Apps that appears, select the App that won’t open.

• Now tap on “Clear Cache” and “Clear data” directly or under “Storage”.

Clear data

Part 4: 3 Common fix if all Apps won’t open on Android

In this segment, we will discuss solutions to the problem if all your Apps won’t open. They are simple and easy to follow and solve the error in no time.

1. Android updates

Firstly, it is very important to keep your Android software updated at all times as an old Android version might not support new Apps or updated Apps.

To update your software:

• Visit “Settings” and keep going downwards.

• Now select “About Phone”.

• From the options available on the screen, tap on “System Updates”

tap on “System Updates

• In this step, if you are prompted for an update, follow the instruction given and do so.

Updating your Android software solves most of your problems. This method might sound weird but works wonders when it comes to App related issues.

2. Restart the phone

Restarting your Tecno Spark 20C to fix an error might sound old school but it gives good results when your Apps won’t open. Restarting your phone is fairly simple. All you need to do is:

• Long press the power button.

• Now click on “Restart”.

click on “Restart”

Your phone will automatically restart and once it does, you can try to launch the App. You may also restart your Tecno Spark 20C by pressing the power button for about 15-20 seconds.

3. Reset Factory Settings

This method is a little tedious and must be last on your list. Also, make sure you take a backup of all your data and contents stored on your Tecno Spark 20C and this solution will completely wipe off your phone making as good as a new smartphone.

To Factory Reset your Tecno Spark 20C, carefully follow the guidelines given below:

• Visit “Settings” to find the “Backup and reset” option as shown in the screenshot below.

Backup and reset

• Now click on “Factory Data Reset”>“Reset Device”>“Erase Everything”

Erase Everything

Your phone will now reboot and will be required to set up from scratch.

“Why Won’t my App open” is a question asked by many Android phone users who fear that the problem occurs due to a virus attack or a system failure. However, this is not the case. The reason for the error to the surface is quite minor and can be fixed by you, sitting at home, without resorting to any kind of technical or external assistance. The solutions listed above are easy to understand and not very time-consuming.

So go ahead and try them out now!


  • Title: Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Spark 20C | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-19 15:23:27
  • Updated at : 2024-03-21 17:43:12
  • Link: https://howto.techidaily.com/fix-the-error-of-unfortunately-the-processcomandroidphone-has-stopped-on-tecno-spark-20c-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.