Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Vivo Y02T | Dr.fone

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Vivo Y02T | Dr.fone

Ariadne Lv13

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Vivo Y02T

Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Vivo Y02T.

This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”

Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped

The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.

process com.android.phone has stopped error

It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:

App or System Update

When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.

App Cache/Data Corruption

The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.

Insufficient System Resources

Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.

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Conflicting Third-Party Apps

Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.

Software or Firmware Glitches

Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.

Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped

Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:

Fix 1: Restart/Reboot your Android Device

One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Vivo Y02T. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.

So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Vivo Y02T and potentially fix the error:

  • Step: Long-press your Vivo Y02T’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.

select the restart option

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Fix 2: Re-insert the SIM Card

There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.

To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.

reinsert the sim card

Fix 3: Clear the Cache and Data of the Phone App

The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.

Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:

  • Step 1: Find the Phone app on your Vivo Y02T and long-press its icon. A small menu will pop up where you need to select “App Info.”

access phone app settings

  • Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.

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clear phone app cache and data

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Fix 4: Disable Automatic Updates Feature

In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Vivo Y02T keeps your apps updated. Disabling this feature temporarily can help resolve the problem.

As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:

  • Step 1: Navigate to the Google Play Store app on your Vivo Y02T and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”

open the play store settings

  • Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.

enable don’t auto update apps option

Fix 5: Clear All Apps Cache and Data

When dealing with this error, clearing the cache and data of all apps on your Vivo Y02T can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.

It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:

  • Step 1: Access your Vivo Y02T’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.

access the apps settings

  • Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.
![tap on storage option](https://images.wondershare.com/drfone/article/2023/06/process-com-android-9.jpg)

Fix 6: Clear SIM Toolkit Cache and Data

It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:

  • Step 1: On your Vivo Y02T, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.

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access sim toolkit settings

  • Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”

use clear cache and data

Fix 7: Perform Factory Reset

If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.

So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Vivo Y02T:

  • Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”

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tap on factory data reset

  • Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Vivo Y02T PIN to confirm the process, and use “Delete All” to start the factory reset process.

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press the delete all button

Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool

It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.

Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Vivo Y02T devices with support for all modern Vivo Y02T phones.

Key Features of Wondershare Dr.Fone

  • You do not need any technical skills to fix your Android system issues when using Dr.Fone.
  • It has the highest success rate in fixing complex software issues related to Android OS.
  • Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.

Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone

All you need to fix your Vivo Y02T’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:

  • Step 1: Link Your Android Device with Wondershare Dr.Fone

To start, connect your Vivo Y02T to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.

tap on the system repair option

  • Step 2: Enter the Required Details of Your Vivo Y02T

Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Vivo Y02T. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”

press the start button

  • Step 3: Resolve The process.com.android.phone Has Stopped Issue

The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Vivo Y02T by entering the code “000000.”

start the fix process

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Conclusion

To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Vivo Y02T device, and even performing a factory reset.

While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.

Stuck at Android System Recovery Of Vivo Y02T ? Fix It Easily

In this article, you will learn what is Android system recovery, and how to fix Android stuck at system recovery step by step. To get out of Android system recovery more easily, you need this Android repair tool.

You know your Vivo Y02T is stuck in recovery mode when you cannot turn on the Vivo Y02T device. If you try to turn it on, it shows a message that says, “Android System Recover.” This situation can be quite debilitating for most Android users. Most of the time, you don’t know whether you have lost all of your important Android data. It is even more worrying because of the fact that you cannot turn on your device at all, especially when you don’t know how to fix it.

Part 1. What is Android System Recovery?

Despite all the worry that surrounds an unwanted Android system recovery screen, it is actually a feature that can be quite helpful to your Vivo Y02T when it’s needed. It can be useful when you want to hard reset the Android device without having to access the settings. This can be very useful if your device is not working very well or if your touch screen is experiencing problems. It can also be very helpful when you are having a problem accessing the settings on your device.

For these reasons, it is actually a good thing, although when it does happen unexpectedly, you may want to know how to fix it.

Part 2. How to get to Android System recovery

Now that you know how useful the Android System can be, you may want to know how to utilize this feature to get out of some of the problems we mentioned above. Here’s how you can safely get to the Android recovery system on your Vivo Y02T.

Step 1: Hold down the power key and then select “Power Off” from the options on the screen. If, however, your screen is unresponsive, keep holding the power key for several seconds until the Vivo Y02T device is completely turned off.

stuck at android system recovery

Step 2: Next, you need to hold down the Power and the Volume Key. You should able to see the Android image and a bunch of information about your device. There should also be a “Start” at the top right corner of the screen.

stuck at android system recovery

Step 3: Press the Volume up and Volume down keys and use the Power key to select menu options. Press the Volume down key twice to see “Recovery Mode” in red at the top of the screen. Press the Power key to select it.

stuck at android system recovery

Step 4: The white Google logo will appear immediately followed by the Android logo again as well as the words “No Command” at the bottom of the screen.

stuck at android system recovery

Step 5: Finally, press and hold both the Power and the Volume up Key for around 3 seconds and then let go of the Volume up Key but keep holding the Power Key. You should see the Android system recovery options at the top of the screen. Use the Volume keys to highlight and the Power key to select the one you want.

stuck at android system recovery

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Part 3. Android Stuck at System Recovery? How to fix in one click?

Sometimes during the System Recovery process, the process can glitch, and you’ll lose data on your device, rendering it unusable. However, another solution to fix this is to repair your device using the Dr.Fone - System Repair tool.

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Here’s a step by step guide on how to use it yourself;

Note: Be aware that this process can erase all your personal files on your device, so ensure you’ve backed up your Vivo Y02T before continuing.

Step #1 Head over to the Dr.Fone website and download the software for your Windows computer.

Once installed on your computer, open onto the main menu and connect your Vivo Y02T using the official USB cable. Select the System Repair option.

fix Android stuck at System recovery

Step #2 Select the ‘Android Repair’ option from the next screen.

get out of Android stuck at System recovery

Insert your device information, including the brand, carrier details, model and country and region you’re in to ensure you’re downloading the correct firmware.

select items to correctly fix Android stuck at System recovery

Step #3 Follow the onscreen instructions on how to put your device in Download Mode.

Your device should already be in this mode but follow the instructions to make sure. There are methods available for devices, both with and without home buttons.

fix Android stuck at System recovery in download mode

Step #4 The firmware will now start downloading. You’ll be able to track this process in the window.

Ensure your device, and your computer stays connected the entire time, and make sure your internet connection remains stable.

downloading firmware

After downloading, the software will automatically start to repair your device by installing the firmware. Again, you can track the progress of this on the screen, and you’ll need to ensure your device remains connected throughout.

repairing android to get out of Android stuck at System recovery

You’ll be notified when the operation is complete and when you’re able to disconnect your phone and use it as normal, free from it being stuck on the Android system recovery screen!

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android device exiting System recovery

Part 4. Android Stuck at System Recovery? How to fix in a common way?

If, however, your device is stuck on system recovery mode, here’s how you can easily get it out of system recovery. The process is slightly different for different Android devices, so you should check your device’s manual before attempting this process.

Step 1: Power off the Vivo Y02T device, and just to be sure, take out the battery to ensure that the Vivo Y02T device is fully turned off. Then reinsert the battery.

Step 2: Press and hold down the Home button, Power Button, and the Volume up Key simultaneously until the Vivo Y02T device vibrates.

Step 3: Once you feel the vibration, release the power button but continue to hold down the Home and Volume up Key. The Android recovery screen will display. Release the Volume up and Home buttons.

Step 4: Press the Volume down key to select the “Wipe Data/ Factory Reset option and then press the Power button to select it.

Step 5: Next, you need to press the Volume down button to highlight “Delete All User Data” and then press the Power button to select it. The device will reset and present the “Reboot System Now” option.

Step 6: Finally, press the Power button to reboot the phone in normal mode.

Part 5. Backup and Restore Android System

Losing data on your Vivo Y02T is a common occurrence, and since Android devices don’t really have an automatic full backup solution, it is important to know how to backup and restore your device system. Here’s how to easily do that.

Step 1: Enter the recovery mode on your Vivo Y02T, as described in Part 2 above. Use the Volume and Power keys to select the “Backup & Restore” option on the screen.

Step 2: Tap on the backup option or use the Volume and Power keys if your screen is unresponsive. This will begin backing up your system to the SD card.

Step 3: After the process is complete, choose “Reboot” to restart the Vivo Y02T device.

Step 4: You can then simply check Recovery > backup directory on your SD card. You can rename it to easily find it later during the restore process.

To restore the system from the backup created, follow these simple steps.

Step 1: Once again, enter recovery mode as described in part 2 above and then choose Backup & Restore from the menu list.

Step 2: Press “Restore” to begin the recovery process from the Backup file we created

Step 3: You will be notified when the system restore is complete.

Android system recovery mode can be quite useful, especially when your system is unresponsive. As we have also seen, it is important to know how to get into and out of System Recovery mode if you are going to backup and restore your Android system. It is also quite easy to do both of these things.

Why Your Vivo Y02T Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Vivo Y02T screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

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5 Solutions to Solve Vivo Y02T Screen Unresponsive Issues

An unresponsive Vivo Y02T screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Vivo Y02T screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

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![force restart oppo device](https://images.wondershare.com/drfone/article/2023/03/oppo-a3s-touch-not-working-1.jpg)

If your Vivo Y02T screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Vivo Y02T device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Vivo Y02T device shuts down. Then, press and hold the power button to turn the Vivo Y02T device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Vivo Y02T device and clear any temporary files or processes causing the issue.

Step 1. Leave your Vivo Y02T device on until the battery completely drains and the Vivo Y02T device shuts down.

Step 2. Connect your device to a power source and turn it back on.


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3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Vivo Y02T screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Vivo Y02T device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

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Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Vivo Y02T device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Vivo Y02T screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Vivo Y02T phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Vivo Y02T phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Vivo Y02T customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Vivo Y02T website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

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Common Causes of Vivo Y02T Screen Unresponsiveness

While Vivo Y02T devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Vivo Y02T device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Vivo Y02T, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Vivo Y02T device may become unresponsive due to wear and tear. This can happen to models like the Vivo Y02T F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Vivo Y02T device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Vivo Y02T Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Vivo Y02T device itself may be necessary in severe cases. Protecting the Vivo Y02T device with a case and handling it carefully to prevent physical damage is important.

While Vivo Y02T devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Vivo Y02T Screen Unresponsiveness Issue

One of the most effective ways to prevent Vivo Y02T Screen unresponsiveness is by keeping the Vivo Y02T device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Vivo Y02T Screen unresponsiveness is by protecting the Vivo Y02T device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Vivo Y02T device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Vivo Y02T App Store.

Using a reliable tool like Dr. Fone can help prevent Vivo Y02T Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

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Conclusion

Vivo Y02T Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Vivo Y02T device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Vivo Y02T Screen unresponsiveness and keep your device running smoothly.

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  • Title: Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Vivo Y02T | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 10:32:51
  • Updated at : 2024-07-31 10:32:51
  • Link: https://howto.techidaily.com/fix-the-error-of-unfortunately-the-processcomandroidphone-has-stopped-on-vivo-y02t-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Vivo Y02T | Dr.fone