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Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Xiaomi Redmi Note 13 Pro+ 5G | Dr.fone
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Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Xiaomi Redmi Note 13 Pro+ 5G
Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Xiaomi Redmi Note 13 Pro+ 5G.
This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”
Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped
The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.
It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:
When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.
App Cache/Data Corruption
The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.
Insufficient System Resources
Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.
Conflicting Third-Party Apps
Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.
Software or Firmware Glitches
Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.
Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped
Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:
Fix 1: Restart/Reboot your Android Device
One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Xiaomi Redmi Note 13 Pro+ 5G. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.
So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Xiaomi Redmi Note 13 Pro+ 5G and potentially fix the error:
- Step: Long-press your Xiaomi Redmi Note 13 Pro+ 5G’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.
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Fix 2: Re-insert the SIM Card
There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.
To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.
Fix 3: Clear the Cache and Data of the Phone App
The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.
Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:
- Step 1: Find the Phone app on your Xiaomi Redmi Note 13 Pro+ 5G and long-press its icon. A small menu will pop up where you need to select “App Info.”
- Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.
Fix 4: Disable Automatic Updates Feature
In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Xiaomi Redmi Note 13 Pro+ 5G keeps your apps updated. Disabling this feature temporarily can help resolve the problem.
As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:
- Step 1: Navigate to the Google Play Store app on your Xiaomi Redmi Note 13 Pro+ 5G and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”
- Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.
Fix 5: Clear All Apps Cache and Data
When dealing with this error, clearing the cache and data of all apps on your Xiaomi Redmi Note 13 Pro+ 5G can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.
It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:
- Step 1: Access your Xiaomi Redmi Note 13 Pro+ 5G’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.
- Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.
Fix 6: Clear SIM Toolkit Cache and Data
It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:
- Step 1: On your Xiaomi Redmi Note 13 Pro+ 5G, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.
- Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”
Fix 7: Perform Factory Reset
If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.
So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Xiaomi Redmi Note 13 Pro+ 5G:
- Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”
- Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Xiaomi Redmi Note 13 Pro+ 5G PIN to confirm the process, and use “Delete All” to start the factory reset process.
Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool
It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.
Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Xiaomi Redmi Note 13 Pro+ 5G devices with support for all modern Xiaomi Redmi Note 13 Pro+ 5G phones.
Key Features of Wondershare Dr.Fone
- You do not need any technical skills to fix your Android system issues when using Dr.Fone.
- It has the highest success rate in fixing complex software issues related to Android OS.
- Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.
Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone
All you need to fix your Xiaomi Redmi Note 13 Pro+ 5G’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:
- Step 1: Link Your Android Device with Wondershare Dr.Fone
To start, connect your Xiaomi Redmi Note 13 Pro+ 5G to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.
- Step 2: Enter the Required Details of Your Xiaomi Redmi Note 13 Pro+ 5G
Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Xiaomi Redmi Note 13 Pro+ 5G. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”
- Step 3: Resolve The process.com.android.phone Has Stopped Issue
The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Xiaomi Redmi Note 13 Pro+ 5G by entering the code “000000.”
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Conclusion
To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Xiaomi Redmi Note 13 Pro+ 5G device, and even performing a factory reset.
While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.
Spotify Keeps Crashing: A Complete List of Fixes You Can Use on Xiaomi Redmi Note 13 Pro+ 5G
Does your Spotify keep crashing? You’re not alone. This problem is widespread and can happen to anyone. Fortunately, there are ways to rectify it quickly and easily. We’ve prepared a guide to fixing your Spotify crashing problem.
In our guide, you’ll find out why your Spotify keeps crashing. Moreover, you’ll get a list of fixes for your Spotify closing problem and detailed instructions. Once you’ve read our guide, you’ll successfully solve the problem of Spotify crashing on Android.
Part 1. Why Spotify Keeps Crashing
Some people have encountered a problem with their Spotify accounts. Spotify can sometimes keep crashing and closing due to several reasons. For example, it can happen due to your phone not being compatible with the app. This can happen if your operating system isn’t updated to the newest version.
Another reason the Spotify app keeps crashing could be an antivirus or a VPN blocking Spotify from working. Moreover, your device might be out of storage space, causing your phone to slow down and crash apps.
Several other reasons for this problem include network issues, a weak Wi-Fi signal, or the battery saving mode. Furthermore, your apps and files might be corrupted, or an app on your phone might block Spotify from working correctly.
Part 2. Spotify Keeps Crashing: Best Fixes
As you can see, there are numerous reasons for your Spotify crashing. Fortunately, all of them are easy fixes, and there’s no need to worry. We’ve prepared a list of 11 ways to fix your Spotify. With these fixes and detailed instructions, you’ll be able to eliminate your Spotify problem with ease.
1. Fix the Spotify Closing Issue by Repairing Your System
The reason for your Spotify crashing may be more significant than just a bug. Your device system might be behind it. If that’s the case, you might need to repair your system before trying to fix Spotify.
If you want to repair your mobile device’s system quickly and efficiently, try Wondershare Dr.Fone.
Wondershare Dr.Fone is an app that gives you complete control over your phone. You can manage it, back it up, recover files, and repair your system. The system repair option will fix your Android in just a few clicks and allow you to use Spotify freely. The steps go as follows:
- Step 1: Install and open Wondershare Dr.Fone on your computer and connect your Android.
- Step 2: Go to the Toolbox section and select System Repair.
- Step 3: Choose the Android
- Step 4: See which Android errors Wondershare Dr.Fone can fix and click Start.
- Step 5: Select the **Brand,**Name, Model, Country, and Carrier In the Carrier section, choose OPEN if your device is unlocked.
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- Step 6: Tick the “I agree with the warning, and I am ready to proceed”checkbox and click Next.
- Step 7: Put your Android in Download Mode. You can find the steps below these instructions.
- Step 8: The program will automatically download once you put the phone in Download Mode.
- Step 9: Once the firmware downloads, click Fix Nowto install it on your Android.
- Step 10: Type “000000” in the dialog box and click Confirm.
- Step 11: That will start the system reparation, which you can follow on the screen.
- Step 12: Once it finishes, click Doneto complete the system repair.
There are two ways to enter Download Mode: one for Android devices with the Home button and another for those without it.
The steps for entering Download Mode on an Android phone with the Home button are as follows:
- Step 1: Turn off your phone.
- Step 2: Press and hold the Volume Down,Home, and Power buttons simultaneously.
- Step 3: Press the Volume Upbutton to enter Download Mode.
The steps for entering Download Mode on Android devices without the Home button are as follows:
- Step 1: Turn off your phone.
- Step 2: Press and hold the Volume Down, Bixby, andPower buttons simultaneously.
- Step 3: Press the Volume Upbutton to enter Download Mode.
2. Force-Close the App
You can force-close Spotify and open it again to make it work properly. That is an easy fix if your Spotify has developed a bug. If that is the case, follow the next steps:
- Step 1: Try opening Spotify.
- Step 2: If it’s not working, open App Switcher or Recent Apps. Different Android devices open it differently. Thus, you can swipe up from your Home screen, or if you have three buttons at the bottom, press Recent Apps.
- Step 3: Find Spotify in Recent Appsand click X or swipe up over it to force-close it.
- Step 4: Try opening Spotify again.
3. Re-Login to Your Spotify
The Spotify app may be working fine. Maybe you’re having problems with your Spotify account. If so, you can try logging out and logging in again to see if that works. That isn’t a big problem; sometimes Spotify accounts start bugging. You can re-login to your Spotify account by following these steps:
- Step 1: Open Spotify.
- Step 2: Tap Settingsin the upper right corner.
- Step 3: Scroll to the bottom of the settings and tap Log Out.
- Step 4: Tap Log In.
- Step 5: Enter your login credentials.
- Step 6: Tap Loginagain, and you’re in.
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### 4. Restart Your DeviceAnother way to stop Spotify from crashing can be restarting your Android. The steps may vary slightly depending on the Xiaomi Redmi Note 13 Pro+ 5G device, but they’re mostly the same. Follow these steps to restart your device:
- Step 1: Press and hold the Power button(you must press and hold both the Power and Volume Up buttons on a newer Android device).
- Step 2: Tap Restart. That will restart your Android, and you can try opening Spotify again.
5. Set Up Your Time and Date
Another possible reason for your Spotify closing problem could be the incorrect time and date on your Android. That is also an easy fix; you must set it correctly and try opening the app again. Set up your time and date with these steps:
- Step 1: Open Settingson your Android.
- Step 2: Go to Systemor General Management (depending on your Android model).
- Step 3: Go to Date and Time.
- Step 4: Tap Set Dateand set the correct date.
- Step 5: Go to Set Timeand set the right time.
6. Update Your System Software
Your Spotify app might keep crashing because your system is outdated. Try updating it to the latest version to try and fix the crashing problem. The steps for the Android system update are as follows:
- Step 1: Open Settings.
- Step 2: Go to System or About Phone.
- Step 3: Select System Update.
- Step 4: If there’s an available update, tap
7. Update Your App
If your system is updated, then Spotify might need an update. The app might malfunction if you’re using an older version. Thus, updating the app might solve the Spotify crashing problem. You can update Spotify by following these steps:
- Step 1: Go to the Play Store.
- Step 2: Search and open Spotify in the Play Store.
- Step 3: Tap Update
Spotify can start crashing if your Android’s storage space is at capacity. That can also cause other apps to crash, not only Spotify. Therefore, check the storage space and free up as much as possible. Follow these steps:
- Step 1: Open
- Step 2: Go to Device Maintenance > Storageor go directly to Storage.
- Step 3: Here, you can see how much of your storage space is available and what’s taking up the most space.
- Step 4: Then, you can go ahead and clear as much space as you can.
9. Reinstall Spotify
There’s another solution if the Spotify app keeps crashing. You can try uninstalling and reinstalling it again on your Android. That will reset the app and might solve your problem. Follow the next steps to reinstall Spotify:
- Step 1: Find the Spotify app on your Android.
- Step 2: Hold the app icon.
- Step 3: Then, press Uninstall.
- Step 4: Press OK.
- Step 5: Then, open the PlayStore and find Spotify.
- Step 6: Tap Installto reinstall the app again.
- Step 7: Once it installs, log in to test if it’s working.
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10. Check if Spotify Is Down
If your Spotify keeps crashing and closing, it might not be your device’s problem. Sometimes, Spotify’s server can be down, and many people face the same issue. If that’s the case, you can check with your friends if their Spotify is working or check online if Spotify is down. To do that, follow these steps:
- Step 1: Open your web browser.
- Step 2: Type “Is Spotify down” in the search bar.
- Step 3: You’ll see several websites that check real-time app servers and if they’re down.
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- Step 4: Go to one or two and see what they say. If Spotify is down, you’ll need to wait for them to fix the problem.
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11. Clear the Cache
When using different apps and websites, your device caches data from those sources. Since there’s no need to pile up your Spotify cache, you can clear it. Follow these steps:
- Step 1: Open Settings.
- Step 2: Go to Apps.
- Step 3: Find Spotify and tap it.
- Step 4: Tap Storageor Storage usage.
- Step 5: Tap Clear Cache.
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Conclusion
If your Spotify app keeps crashing, several reasons might be behind it. For instance, your storage space might be at capacity, your system might need an update, your phone might have a software bug, or the Spotify server might be down.
We’ve given you 11 solutions to fix the Spotify crashing problem. However, if your system needs repairing, you can try Wondershare Dr.Fone for quick and easy repair. This solution and all others will surely help you fix the crashing problem.
7 Solutions to Fix Error Code 963 on Google Play Of Xiaomi Redmi Note 13 Pro+ 5G
People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.
Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.
Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.
Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.
Read on to find out more about the Google Play Error 963 and best ways to fix it.
Part 1: What is Error Code 963?
Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.
Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.
A similar message shows up even while you are trying to update an App, as shown in the screenshot below.
Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.
All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.
Part 2: Easiest solution to fix Error Code 963 on Android
When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.
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This section will provide you the tutorial guide for how to fix error code 963.
Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Xiaomi Redmi Note 13 Pro+ 5G prior to fixing this Google Play error 963.
Phase 1: Connecting and preparing the Xiaomi Redmi Note 13 Pro+ 5G device
Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Xiaomi Redmi Note 13 Pro+ 5G and PC
Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.
Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.
Phase 2: Taking Android device in Download mode for repairing
Step 1 – It is essential to get your Xiaomi Redmi Note 13 Pro+ 5G or tablet entered in Download mode. For this, following are the steps to be taken:
If the Xiaomi Redmi Note 13 Pro+ 5G device contains Home button:
- Turn the Xiaomi Redmi Note 13 Pro+ 5G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.
If the Xiaomi Redmi Note 13 Pro+ 5G device contains no Home button:
- Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.
Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.
Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.
Step 4 – Within a while, the Google play error 963 will be vanished.
Part 3: 6 Common Solutions to fix Error Code 963
Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.
1. Clear Play Store Cache and Play Store Data
Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.
Follow the steps given below to fix Error Code 963:
Visit “Settings” and select “Application Manager”.
Now select “All” to see all downloaded and built-in Apps on your device.
Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.
Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.
2. Uninstall updates for Play Store
Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.
Visit “Settings” and select “Application Manager”.
Now select “Google Play Store” from “All” Apps.
In this step, click on “Uninstall Updates” as shown below.
3. Shift the App from SD Card to device’s memory
This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Xiaomi Redmi Note 13 Pro+ 5G device’s internal memory and then try to update it.
Visit “Settings” and select “Apps”.
From “All” Apps click on the App which is unable to update.
Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.
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4. Unmount your external Memory Card
Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.
To unmount your SD Card:
Visit “Settings” and keep scrolling downwards.
Now select “Storage”.
From the options that appear, select “Unmount SD Card” as explained in the screenshot below.
Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.
5. Remove and Re-add your Google account
Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error Code 963.
Carefully follow the steps given below to remove and then re-add your Google account:
Visit “Settings”, under “Accounts” select “Google”.
Select your account and from the “Menu” select “Remove account” as shown below.
Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:
Go back to “Accounts” and select “Add Account”.
Select “Google” as shown above.
In this step feed in your account details and your Google account will be configured once again.
6. Special technique for HTC users
This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.
Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:
Visit “Settings” and find “HTC Lock Screen” under “Apps”.
Now click on “Force Stop”.
In this step, Click on “Uninstall Updates”.
This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.
Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.
- Title: Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Xiaomi Redmi Note 13 Pro+ 5G | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 10:33:56
- Updated at : 2024-07-31 10:33:56
- Link: https://howto.techidaily.com/fix-the-error-of-unfortunately-the-processcomandroidphone-has-stopped-on-xiaomi-redmi-note-13-proplus-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.