Full Guide How To Fix Connection Is Not Private on Nokia C12 | Dr.fone

Full Guide How To Fix Connection Is Not Private on Nokia C12 | Dr.fone

Ariadne Lv13

Full Guide: How To Fix Connection Is Not Private on Nokia C12

Are you encountering the “your connection is not private” issue on your phone? We found many Android users have increasingly expressed their frustrations with this recurring problem while browsing on the internet.

Usually, you can just reload the page to fix the error. But in case it doesn’t help, you may need to look for more advanced solutions. In the following discussion, we will delve into why this “your connection is not private” on Android happens and explore solutions that work for you.

Part 1: Addressing Your Connection Is Not Private on Android

First of all, what does “your connection is not private” on Android mean? To answer this question, it’s essential to understand that this error is often associated with Secure Socket Layer (SSL) protocol issues.

SSL is a cryptographic protocol created to establish a secure communication channel over the internet. Its primary purpose is to ensure the confidentiality and integrity of data exchanged between a user’s device and a website’s server.

The error message appears when there’s a problem with the SSL/TLS (Transport Layer Security) certificate of the website you are trying to access. This certificate is a digital document that authenticates the website and encrypts the data transmitted between the user’s device and the server.

Your connection is not private error on Android.

Some common factors that could trigger the “your connection is not private” on Chrome Android error:

  1. Expired or invalid SSL certificate of the website;

Certificates are issued for a specific period, and if the website owner fails to renew it in time, your browser will detect it as not secure.

  1. There is a mismatch between the domain on the certificate and the actual domain you are trying to visit;

This discrepancy might occur due to a misconfiguration on the website or, in some cases, due to a man-in-the-middle attack where a third party intercepts the communication between your device and the server.

  1. No HTTPS enforcement;

Another reason for the issue is if the installed SSL certificate doesn’t turn on the “force HTTPS” option. This means visitors might be using the non-secure HTTP version of the site instead of the safe URL.

So, the error serves as a warning to users, indicating that the connection may not be secure and sensitive information could be at risk.

Browsers, including those on Android devices, prioritize user safety and privacy. They will block access to potentially compromised websites to prevent data theft or unauthorized access. That’s why when you get the “your connection is not private” message on Android, you can’t access the website.

Part 2: What The Error Codes in “Your Connection Is Not Private” Mean

When “your connection is not private” on Chrome Android error shows up, it often comes along with specific error codes that can indicate the root cause of the issue. Understanding these error codes is crucial for troubleshooting and resolving the problem effectively.

  1. ERR_CERT_SYMANTEC_LEGACY: Unsupported Symantec-issued certificate

This error code indicates that the website you are attempting to access is equipped with an unsupported Symantec-issued certificate. Symantec, a prominent Certificate Authority, had faced concerns about the security of its certificate issuance processes.

As a result, major browsers, including Google Chrome, no longer support certificates issued by Symantec. If you encounter this error, it implies that the website’s SSL certificate is outdated and needs to be updated with a certificate from a trusted Certificate Authority.

  1. NET::ERR_CERT_AUTHORITY_INVALID: Unauthenticated SSL certificate

The presence of this error code suggests that the SSL certificate of the website cannot be authenticated by your browser. This could occur if the certificate is self-signed or issued by an unrecognized Certificate Authority.

  1. NET::ERR_CERT_DATE_INVALID: Date and time mismatch

This error code points to a discrepancy between your Nokia C12’s date and time settings and the information on the website’s SSL certificate, as they have expiration dates. If the date and time settings on your device are incorrect, it may prevent the certificate from being validated. Correcting your device’s date and time settings should resolve this issue.

  1. SSL certificate error: Generic or unspecified problem

This is a more generic error message that indicates a problem with the website’s SSL certificate without specifying the exact nature of the issue. It could indicate various issues, such as an expired certificate, a misconfiguration in the certificate chain, or other SSL-related problems.

Part 3: How To Fix Your Connection Is Not Private on Android

Encountering the “your connection is not private” error on Android can be a frustrating experience. Fortunately, there are various methods to address and fix this issue, depending on its underlying cause.

In this section, we will explore some effective solutions to help you regain a secure and private connection.

Method 1: Clear your cache

When you use the internet, web browsers store information about your online activities in cached data and cookies to speed things up. However, having too much of this data can cause problems instead. It might even stop your browser from connecting securely.

So, clearing your browser cache and data can be a quick and simple “your connection is not private” Android fix. Follow the steps here:

  • Step 1: Open and launch Chrome.
  • Step 2: Access the Menu (the three dots button) to open the Settings. Select Privacy and Security > Clear Browsing Data.
  • Step 3: Opt for the “All Time” option and click “Clear Data” to erase your cache.

Clear the browser's cache and data.

After successfully clearing your browser cache and data, revisit the website to check if the problem persists.

Method 2: Repair the Android system

Addressing the “your connection is not private” to fix on Android involves examining both the Nokia C12 device and the website. If clearing browser data doesn’t help, there might be an issue with your Android system. One solution is to use the Wondershare Dr.Fone system repair tool to fix the issues safely.

How to perform system repair with Dr.Fone:

  • Step 1. Open the Repair Tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Nokia C12. Choose System Repair and pick Android as your device type.

Open Dr.Fone System Repair tool.

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4,322,863 people have downloaded it

  • Step 2. Begin Repair

Click Start on the new screen to kick off the repair. Since you’re dealing with a connection private issue on Android, select System Damage.

Select the problem and begin the repair.

  • Step 3. Fill in the Nokia C12 device Details

The platform will detect your Nokia C12’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Nokia C12's details.

  • Step 4. Activate Download Mode

Follow the instructions to put your Nokia C12 into Download Mode. Once in Download Mode, you will start downloading the firmware.

Activate Download mode to download the firmware.

  • Step 5. Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar.

Confirm the repair process.

When done, click Done if your Android starts properly. If not, click Try Again to repeat the process.

Method 3: Check and fix the date and time on your Android

Since the error code “NET::ERR_CERT_DATE_INVALID” indicates a mismatch between the date and time on your device and your browser, you need to adjust the date and time settings on your Android to fix it.

The specific steps can vary based on your Android model, but the general approach involves locating the “date and time” settings on your phone. How to fix the date and time on Android to bypass “your connection is not private” on Chrome Android:

  • Step 1: Go to your Nokia C12’s Settings > Date & Time.
  • Step 2: Switch on the “Automatic Date & Time” to sync with the network-provided time.

Check and fix the Android's date and time.

Method 4: Perform factory reset

If nothing else works, there might be malware on your phone causing trouble. It’s crucial to eliminate this threat before further damage occurs. The recommended action is to perform a factory reset on your phone.

However, keep in mind that this process can result in data loss, so it’s essential to back up your data beforehand. Follow the steps to perform a factory reset on Android:

  • Step 1: Go to your Android Settings.
  • Step 2: Select Backup and Reset > Factory data reset. Then, opt to erase all data.

Perform a factory reset.

Most of the time, you won’t need to go to the extreme of a factory reset. The simpler solutions mentioned earlier should take care of the Security Certificate Error on your Android.

Conclusion

By now, you should have a good grasp of the “Your Connection Is Not Private” problem on Android. This issue typically arises from complications with the SSL certificate of the website, designed to ensure a secure connection.

When you see the error message, it often comes with specific codes that indicate the underlying problem. Several methods can be employed to fix the “Your Connection Is Not Private” on Android. Clearing the browser cache, repairing the Android system using tools like Dr.Fone, checking and fixing date and time settings, and performing a factory reset as a last resort are among the solutions.

By prioritizing user safety and following the step-by-step approach in this guide, you can navigate and resolve this common internet browsing challenge on your Nokia C12s.

Troubleshooting Guide: How to Fix an Unresponsive Nokia C12 Screen

Smart devices have become an integral part of our lives, and Nokia C12 phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Nokia C12 phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Nokia C12 phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Nokia C12 phone with an unresponsive screen.

What causes the Nokia C12 Screen unresponsive?

The Nokia C12 screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Nokia C12 phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Nokia C12 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Nokia C12 screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Nokia C12 Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Nokia C12 phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Nokia C12.

Overheating, physical damage, and manufacturing defects are some common causes of Nokia C12 screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Nokia C12 Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Nokia C12 device

restart realme smartphone

Restarting the Nokia C12 device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Nokia C12 models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Nokia C12 phone’s screen, specifically Nokia C12 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Nokia C12 Screen being unresponsive?

To avoid Nokia C12 screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Nokia C12 phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Nokia C12 device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Nokia C12 phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Nokia C12 phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Nokia C12 phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Nokia C12 device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Nokia C12 models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Nokia C12 Not Connecting to Wi-Fi? 12 Quick Ways to Fix

Nowadays, it’s pretty much essential to have your Nokia C12 or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.

This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.

There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.

Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Nokia C12 connected and free from problems and issues.

Part 1: Restart your Nokia C12

Begin by powering off your Nokia C12 and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.

restart android

Part 2: Turn on Airplane mode and turn off

Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.

turn on airplane mode

Part 3. Check Wi-Fi Router settings

The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Nokia C12. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.

However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.

  1. Go to your internet router and check the indicator lights
  2. While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
  3. Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
  4. Call up your internet provider to see if there’s an internet connection issue in your area
  5. Open your web browser and log into your router settings to ensure your Nokia C12 is connected to the Wi-Fi network and is allowed to send and receive data

Part 4. Boot your Android in safe mode

wifi not working on android - safe mode

If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Nokia C12 itself. Fortunately, there are ways you can see whether this is the problem.

The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Nokia C12, but the basic process goes as follows;

  1. Turn off your Nokia C12 by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Nokia C12 device is completely off
  2. Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
  3. You will see the words ‘Safe Mode’ appear on your screen as the Nokia C12 device loads
  4. Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works

If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.

Part 5. Check the Android Wi-Fi adapter

wifi not working on android - check adapter

If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Nokia C12 itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.

You need to check both of these to make sure your connection is working properly.

  1. If using an Android Wi-Fi adapter, make sure all the Nokia C12 device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
  2. If you’re using a router adapter, make sure it’s set up properly, and your Nokia C12 is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
  3. Whichever method you’re using, try disconnecting your Nokia C12 and forgetting the network, and then reconnecting and entering the right password to refresh the connection

Part 6. Check SSID and IP address on Android

To make a Wi-Fi connection work, your Nokia C12 needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.

Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Nokia C12. Here’s how to check on your Nokia C12 to make sure everything is correct.

  1. Tap the Settings menu option, followed by Wi-Fi on your Nokia C12
  2. Turn on your Wi-Fi network and connect it to your router
  3. Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
  4. Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches

When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.

Part 7. Fix Android system issues in one click

If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Nokia C12. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.

You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.

Dr.Fone - System Repair (Android)

A one-click tool to fix Wi-Fi not working on Android

  • Can repair Android from any problem including the black screen of death
  • A trusted software application used by 50+ million people around the world
  • The most user-friendly mobile repair application available right now
  • Supports over 1,000+ Android models and devices
  • A world-class customer support team to help you whenever you need them

3,483,527 people have downloaded it

To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.

Once installed, connect your Nokia C12 to your computer using a USB cable, and open the software, click “System Repair”.

wifi slow on android - get a tool to fix

Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.

fix wifi slow on android by repairing android

Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.

wifi slow on android - select info

Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.

wifi not working on android - confirm the repair

Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.

wifi not working on android - boot in download mode

Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.

wifi not working on android - begin repairing process

The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!

wifi not working on android - wifi issue fixed

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Part 8. Check the Wi-Fi connectivity on another phone

android phone not connecting to wifi - connectivity on another phone

When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.

Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;

  1. Get another Android or iOS phone or tablet
  2. Open the Settings menu and connect to the Wi-Fi network you’re having problems with
  3. Enter the password and connect to the network
  4. Open a web browser on the phone and try loading a web page
  5. If the page loads, you know the Wi-Fi network isn’t the problem
  6. If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network

Part 9. Change the password of the Wi-Fi

android phone not connecting to wifi - password settings

Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;

  1. Log onto your computer and open your Wi-Fi settings
  2. Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
  3. Change the password to something complicated using all available digits and characters
  4. Save the password and restart the router to disconnect all devices
  5. Now connect your Nokia C12 to the router using the new password

Part 10. Reset network settings on Android

android phone not connecting to wifi - reset network

Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Nokia C12, hopefully removing the bugs and allowing you to connect.

Here’s how you can do this easily on your Nokia C12;

  1. From the home screen of your Nokia C12, open the Settings menu
  2. Tap the Backup & Reset option
  3. Tap the Reset Network Settings option
  4. Tap the Reset Network option
  5. If you need to, enter the PIN number or passcode for the Android device, and the Nokia C12 device will confirm the reset has taken place
  6. Reconnect your Nokia C12 to your Wi-Fi network for the changes to take effect

Part 11. Clear partition cache in recovery mode

wifi not working on android - clear partition

As you continue to use your Nokia C12, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.

  1. Turn off your Nokia C12
  2. Turn it on by holding down the power button, volume button, and home button
  3. When your phone vibrates, let go of the Power button, but continue to hold the volume button
  4. When a menu is displayed, use the volume buttons to navigate the menu
  5. Select the Android System Recovery option, followed by Wipe Cache Partition
  6. Restart your device and connect to the internet

Part 12. Reset factory settings

wifi not working on android - factory settings

If worse comes to worst, another option you have is to factory reset your Nokia C12. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.

However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.

  1. Open the Settings menu on your Nokia C12
  2. Navigate to System > Advanced > Reset Options
  3. Tap the Reset phone option, and enter your PIN code if required
  4. Tap Erase Everything
  5. Wait for your phone to complete the process
  6. Restart your device and connect to the internet

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  • Title: Full Guide How To Fix Connection Is Not Private on Nokia C12 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-20 18:29:48
  • Updated at : 2024-03-21 18:32:14
  • Link: https://howto.techidaily.com/full-guide-how-to-fix-connection-is-not-private-on-nokia-c12-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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