Full Guide: How To Fix Connection Is Not Private on Samsung Galaxy A14 5G

Are you encountering the “your connection is not private” issue on your phone? We found many Android users have increasingly expressed their frustrations with this recurring problem while browsing on the internet.

Usually, you can just reload the page to fix the error. But in case it doesn’t help, you may need to look for more advanced solutions. In the following discussion, we will delve into why this “your connection is not private” on Android happens and explore solutions that work for you.

Part 1: Addressing Your Connection Is Not Private on Android

First of all, what does “your connection is not private” on Android mean? To answer this question, it’s essential to understand that this error is often associated with Secure Socket Layer (SSL) protocol issues.

SSL is a cryptographic protocol created to establish a secure communication channel over the internet. Its primary purpose is to ensure the confidentiality and integrity of data exchanged between a user’s device and a website’s server.

The error message appears when there’s a problem with the SSL/TLS (Transport Layer Security) certificate of the website you are trying to access. This certificate is a digital document that authenticates the website and encrypts the data transmitted between the user’s device and the server.

Some common factors that could trigger the “your connection is not private” on Chrome Android error:

1. Expired or invalid SSL certificate of the website;

Certificates are issued for a specific period, and if the website owner fails to renew it in time, your browser will detect it as not secure.

2. There is a mismatch between the domain on the certificate and the actual domain you are trying to visit;

This discrepancy might occur due to a misconfiguration on the website or, in some cases, due to a man-in-the-middle attack where a third party intercepts the communication between your device and the server.

3. No HTTPS enforcement;

Another reason for the issue is if the installed SSL certificate doesn’t turn on the “force HTTPS” option. This means visitors might be using the non-secure HTTP version of the site instead of the safe URL.

So, the error serves as a warning to users, indicating that the connection may not be secure and sensitive information could be at risk.

Browsers, including those on Android devices, prioritize user safety and privacy. They will block access to potentially compromised websites to prevent data theft or unauthorized access. That’s why when you get the “your connection is not private” message on Android, you can’t access the website.

Part 2: What The Error Codes in “Your Connection Is Not Private” Mean

When “your connection is not private” on Chrome Android error shows up, it often comes along with specific error codes that can indicate the root cause of the issue. Understanding these error codes is crucial for troubleshooting and resolving the problem effectively.

1. ERR_CERT_SYMANTEC_LEGACY: Unsupported Symantec-issued certificate

This error code indicates that the website you are attempting to access is equipped with an unsupported Symantec-issued certificate. Symantec, a prominent Certificate Authority, had faced concerns about the security of its certificate issuance processes.

As a result, major browsers, including Google Chrome, no longer support certificates issued by Symantec. If you encounter this error, it implies that the website’s SSL certificate is outdated and needs to be updated with a certificate from a trusted Certificate Authority.

2. NET::ERR_CERT_AUTHORITY_INVALID: Unauthenticated SSL certificate

The presence of this error code suggests that the SSL certificate of the website cannot be authenticated by your browser. This could occur if the certificate is self-signed or issued by an unrecognized Certificate Authority.

3. NET::ERR_CERT_DATE_INVALID: Date and time mismatch

This error code points to a discrepancy between your Samsung Galaxy A14 5G’s date and time settings and the information on the website’s SSL certificate, as they have expiration dates. If the date and time settings on your device are incorrect, it may prevent the certificate from being validated. Correcting your device’s date and time settings should resolve this issue.

4. SSL certificate error: Generic or unspecified problem

This is a more generic error message that indicates a problem with the website’s SSL certificate without specifying the exact nature of the issue. It could indicate various issues, such as an expired certificate, a misconfiguration in the certificate chain, or other SSL-related problems.

Part 3: How To Fix Your Connection Is Not Private on Android

Encountering the “your connection is not private” error on Android can be a frustrating experience. Fortunately, there are various methods to address and fix this issue, depending on its underlying cause.

In this section, we will explore some effective solutions to help you regain a secure and private connection.

Method 1: Clear your cache

When you use the internet, web browsers store information about your online activities in cached data and cookies to speed things up. However, having too much of this data can cause problems instead. It might even stop your browser from connecting securely.

So, clearing your browser cache and data can be a quick and simple “your connection is not private” Android fix. Follow the steps here:

• Step 1: Open and launch Chrome.
• Step 2: Access the Menu (the three dots button) to open the Settings. Select Privacy and Security > Clear Browsing Data.
• Step 3: Opt for the “All Time” option and click “Clear Data” to erase your cache.

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After successfully clearing your browser cache and data, revisit the website to check if the problem persists.

Method 2: Repair the Android system

Addressing the “your connection is not private” to fix on Android involves examining both the Samsung Galaxy A14 5G device and the website. If clearing browser data doesn’t help, there might be an issue with your Android system. One solution is to use the Wondershare Dr.Fone system repair tool to fix the issues safely.

How to perform system repair with Dr.Fone:

• Step 1. Open the Repair Tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Samsung Galaxy A14 5G. Choose System Repair and pick Android as your device type.

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• Step 2. Begin Repair

Click Start on the new screen to kick off the repair. Since you’re dealing with a connection private issue on Android, select System Damage.

• Step 3. Fill in the Samsung Galaxy A14 5G device Details

The platform will detect your Samsung Galaxy A14 5G’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

• Step 4. Activate Download Mode

Follow the instructions to put your Samsung Galaxy A14 5G into Download Mode. Once in Download Mode, you will start downloading the firmware.

• Step 5. Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar.

When done, click Done if your Android starts properly. If not, click Try Again to repeat the process.

Method 3: Check and fix the date and time on your Android

Since the error code “NET::ERR_CERT_DATE_INVALID” indicates a mismatch between the date and time on your device and your browser, you need to adjust the date and time settings on your Android to fix it.

The specific steps can vary based on your Android model, but the general approach involves locating the “date and time” settings on your phone. How to fix the date and time on Android to bypass “your connection is not private” on Chrome Android:

• Step 1: Go to your Samsung Galaxy A14 5G’s Settings > Date & Time.
• Step 2: Switch on the “Automatic Date & Time” to sync with the network-provided time.

Method 4: Perform factory reset

If nothing else works, there might be malware on your phone causing trouble. It’s crucial to eliminate this threat before further damage occurs. The recommended action is to perform a factory reset on your phone.

However, keep in mind that this process can result in data loss, so it’s essential to back up your data beforehand. Follow the steps to perform a factory reset on Android:

• Step 1: Go to your Android Settings.
• Step 2: Select Backup and Reset > Factory data reset. Then, opt to erase all data.

Most of the time, you won’t need to go to the extreme of a factory reset. The simpler solutions mentioned earlier should take care of the Security Certificate Error on your Android.

Conclusion

By now, you should have a good grasp of the “Your Connection Is Not Private” problem on Android. This issue typically arises from complications with the SSL certificate of the website, designed to ensure a secure connection.

When you see the error message, it often comes with specific codes that indicate the underlying problem. Several methods can be employed to fix the “Your Connection Is Not Private” on Android. Clearing the browser cache, repairing the Android system using tools like Dr.Fone, checking and fixing date and time settings, and performing a factory reset as a last resort are among the solutions.

By prioritizing user safety and following the step-by-step approach in this guide, you can navigate and resolve this common internet browsing challenge on your Samsung Galaxy A14 5Gs.

Best Methods for Samsung Galaxy A14 5G Won’t Turn On

The Samsung Galaxy A14 5G 3 boasts numerous impressive features, making it a desirable phone. However, occasional malfunctions can result in the Samsung Galaxy A14 5G 3 won’t turn on issue. This issue can be incredibly frustrating. Don’t panic if you encounter this issue! There exist solutions to rectify it. This comprehensive guide aims to assist you in diagnosing and resolving the problem.

It will offer both basic steps and advanced techniques. With clear instructions and insightful tips, we’ll help troubleshoot your Samsung Galaxy A14 5G 3. Should you encounter this setback, follow this guide diligently to revive your Samsung Galaxy A14 5G 3 and have it up and running again.

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Scenario 1. Phone Not Charged

A Samsung Galaxy A14 5G 4 not turning on might simply be a victim of a drained battery due to lack of charging. Several factors could lead to this, including a damaged charging cable or adapter. Moreover, issues with the power source or a malfunctioning charging port can be the issue.

Reason 1. Damaged Charging Cable or Adapter

Solution: Replace the charging cable or adapter with a known working one. Try using a different USB-C cable and adapter to ensure it’s not a faulty connection.

Reason 2. Faulty Power Source

Solution: Verify the power source by trying different outlets or USB ports. Ensure the power source is functional by testing it with another device.

Reason 3. Charging Port Issues

Solution: Check the charging port thoroughly to identify any dirt, debris, or signs of damage. Gently clean the port using compressed air or a small brush. If there’s visible damage, consider professional repair services.

Scenario 2. Check for Damages

Sometimes, a Samsung Galaxy A14 5G 3 might not turn on due to physical damage incurred by the Samsung Galaxy A14 5G device. Instances such as accidental drops, exposure to water or moisture, or even hardware malfunctions can be the reason. These can cause visible or invisible damage, leading to Samsung Galaxy A14 5G 4 won’t turn on.

Reason 1. Physical Impact or Dropping

Solution: If the Samsung Galaxy A14 5G 3 has experienced a significant impact or drop, inspect the exterior for any visible damage. A cracked screen or internal hardware issue might prevent the Samsung Galaxy A14 5G device from turning on. Consider professional repair services if necessary.

Reason 2. Water or Moisture Exposure

Solution: If the Samsung Galaxy A14 5G 3 has been exposed to water or moisture, immediately turn it off. Moreover, do not attempt to power it on. Place the Samsung Galaxy A14 5G device in a bowl of uncooked rice or silica gel packets to help absorb moisture. Alternatively, use a vacuum or hairdryer in a cool setting to draw out moisture. It’s crucial to let the Samsung Galaxy A14 5G device dry completely before attempting to power it on.

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Reason 3. Hardware Malfunction

Solution: Check for any hardware malfunction symptoms such as overheating , unusual sounds, or a burnt smell. If any such signs are evident, refrain from attempting to turn on the Samsung Galaxy A14 5G device. You should seek professional assistance from authorized service centers.

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Scenario 3. Buggy Android Smartphone

An Android smartphone, including the Samsung Galaxy A14 5G 3 XL, can encounter situations where the OS becomes extremely buggy. It leads to various issues, such as the Samsung Galaxy A14 5G 3 XL won’t turn on or getting stuck in a boot loop . Software glitches, corrupted system files, or incompatible apps can contribute to such problems.

Reason 1. Device Stuck in the Boot Loop

Solution: Try initiating a force restart to help fix this issue. You can do that by pressing and holding the “Power” and “Volume Up” keys at the same time for 10 seconds.

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Reason 2. Software Glitches or System Crash

Solution: If encountering issues with the Samsung Galaxy A14 5G device not powering on because of software glitches or a system crash, try initiating Safe Mode by simultaneously pressing and holding the ‘Power’ button along with a Volume key. This action will cause the Power menu to be displayed. Here, tap and hold the “Power off” for a while and tap “OK” once the Safe Mode prompt appears.

Scenario 4. System Glitches? Try Wondershare Dr.Fone as a Prioritized Solution

If you have attempted the solutions mentioned above without success, it is essential to explore a more robust option. This is important if the issue seems to be a major software problem that cannot be resolved using basic troubleshooting methods. In such cases, Wondershare Dr.Fone – System Repair emerges as a viable solution. Besides, It is a perfect fit to address the “Samsung Galaxy A14 5G 4 Not Turning On“ issue effectively.

Dr.Fone is designed to tackle various repairing problems that occur in Android devices. With its comprehensive setup, it can effectively address errors related to the Samsung Galaxy A14 5G. These measures are aligned to meet the specific requirements of your device. This is helpful in minimizing the time needed for troubleshooting.

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Key Features of Wondershare Dr.Fone

1. Fone allows you to repair the Android device with just a few clicks. By following the on-screen instructions, you can complete the whole process conveniently.
2. It fixes all Android-related problems, including the Black screen of death , the Play Store not working, and more.
3. This tool is compatible with all the mainstream Samsung Galaxy A14 5G models, including the latest ones.

Steps Required To Resolve System Glitches via Wondershare Dr.Fone – System Repair

Now, we’ll provide you with a guide to resolve the Not Turning On issue of your Samsung Galaxy A14 5G. Go through the steps mentioned below to use Dr.Fone for the repair process.

• Step 1: Open Dr.Fone and Access System Repair Tool

Starting with, you will have to activate Dr.Fone on your computer and head to the “Toolbar” panel on the left of the window. From there, navigate to the “System Repair” tool and continue with the “Android” device to proceed with the repair process.

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• Step 2: Start Android System Repair

In the next step, choose the “Start” button that appears, by which your device will be recognized. You have to put in the “Name, Model, Country, and Carrier” details of the Samsung Galaxy A14 5G device and hit the “Next” option. Then, you need to put your Samsung Galaxy A14 5G on Download Mode following the on-screen instructions.

• Step 3: Utilize the Firmware

Afterward, the firmware will start to download automatically once the Samsung Galaxy A14 5G device enters a Download Mode. You need to select the “Fix Now” button and continue typing in a “000000” code. Then, proceed with the “Confirm” option to install the firmware on your device.

• Step 4: End the System Repair of Android

Lastly, the repair process will get started and can be viewed in a progress bar. Once it ends, hit the “Done” button to conclude the activity, and check your device to see if it starts properly.

Scenario 5. Need for a Power Cycle

At times, an Android device, including the Samsung Galaxy A14 5G 3/4, might benefit from a power cycle procedure. This process involves completely refreshing the Samsung Galaxy A14 5G device’s system. It potentially my Samsung Galaxy A14 5G 3 won’t turn on issues, temporary bugs, or system hang-ups. These issues prevent the Samsung Galaxy A14 5G device from turning on or functioning properly.

Reason 1. System Freeze or Unresponsive Device

Solution: If the Samsung Galaxy A14 5G 3/4 is unresponsive or frozen, perform a forced restart by holding down the “Power” and “Volume Up” for about 10 seconds. This action should force the Samsung Galaxy A14 5G device to shut down and reboot, potentially resolving the issue.

Reason 2. Battery Optimization and Refreshment

Solution: Sometimes, a power cycle helps optimize the Samsung Galaxy A14 5G device’s battery performance and refreshes the system. Allow the Samsung Galaxy A14 5G 3/4 to completely power down, charge it for at least 30 minutes, then attempt to turn it on.

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Reason 3. Software Hang-Up or Temporary Glitch

Solution. To shut down your Samsung Galaxy A14 5G 3/4, press and hold the power button, then choose ‘Power Off’ from the menu that appears. After the Samsung Galaxy A14 5G device powers down, wait for about 30 seconds to 1 minute to ensure it has fully shut down before moving forward. Subsequently, press and hold the power button until the Google logo displays to restart your device.

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Scenario 6. Software Damaged? Restore Immediately

When an Android device experiences severe software damage, it can lead to major issues like the Samsung Galaxy A14 5G 3 won’t turn on. This can hinder the functionality of the Samsung Galaxy A14 5G device. It also includes the inability to turn on or persistent system malfunctions. In such cases, performing a complete phone restore becomes a necessary solution:

Reason 1. Corrupted System Files or Firmware Issues

Solution. In cases of severe software damage or corruption of system files, performing a settings reset becomes imperative. It is to restore the Samsung Galaxy A14 5G device to its default settings and resolve underlying issues.

Reason 2. Factory Reset as a Solution

Performing a factory reset serves as the ultimate solution. This is true when facing critical software damage that leads to a non-responsive Samsung Galaxy A14 5G 3/4. This process erases all user data, apps, settings, and files stored on the Samsung Galaxy A14 5G device, reverting it to its original factory state.

Steps To Perform a Factory Reset on Samsung Galaxy A14 5G 3/4

• Step 1. Access the “Settings” application on your Samsung Galaxy A14 5G 3/4. Then, navigate through the menu until you locate the “System” category located further down the list. Within the “System” settings, tap the last option named “Reset Options.”

• Step 2. On the following screen, press the “Erase All Data (Factory Reset)” option. Afterward, follow the on-screen instructions to complete the process.

Scenario 7. Phone Hangs on Installed App

There are scenarios where a phone, like the Samsung Galaxy A14 5G 3, hangs or gets stuck on a specific installed app. It happens during the startup process, and it can prevent the Samsung Galaxy A14 5G device from turning on properly. This issue often arises due to a malfunctioning or poorly coded app. This app disrupts the Samsung Galaxy A14 5G device’s startup routine, causing Samsung Galaxy A14 5G 4 won’t turn on.

Reason 1. Third-Party Apps Interference

Solution: Start by booting the Samsung Galaxy A14 5G 3 into Safe Mode. This mode disables third-party apps, allowing you to access the Samsung Galaxy A14 5G device without interference from downloaded applications.

Reason 2. Problematic App

Solution: While in Safe Mode, observe if the Samsung Galaxy A14 5G device boots up properly. If it successfully boots, it suggests that a third-party application is causing the problem. To pinpoint the problematic app, uninstall recently added apps individually and restart the Samsung Galaxy A14 5G device after each removal. This process helps pinpoint the problematic app causing the hang during startup.

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Reason 3. Stacked Up App Cache and Data

Solution: If the problematic app is identified, try clearing its cache and data. Go to Settings and then access “Apps.” Within “Apps,” find the Problematic App and tap “Storage & cache.” On the subsequent display, select “Clear cache “ and “Clear storage” to restore the application to its original settings. After restarting the Samsung Galaxy A14 5G device, verify whether the problem persists.

Reason 4. Outdated Application

Solution: If the application is essential, ensure to seek updates within the Google Play Store. Updating the app to its latest version could potentially resolve any compatibility issues. Alternatively, if updates are not available or don’t resolve the problem, consider uninstalling and reinstalling the app.

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Conclusion

In conclusion, this article has aimed to address the perplexing issue of a Samsung Galaxy A14 5G 3 won’t turn on. It offered a range of solutions depending on different underlying reasons. The guide included basic methods like checking for charging issues and examining hardware damage. Moreover, it included advanced techniques like software repair tools such as Wondershare Dr.Fone.

Users are encouraged to follow the step-by-step instructions outlined here. These solutions can serve as effective remedies for resolving the problem. For more in-depth and advanced solutions, considering Dr.Fone stands as a significant option. It offers a robust system repair feature for resolving intricate software-related issues.

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My Videos Aren’t Playing on Samsung Galaxy A14 5G – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Samsung Galaxy A14 5G more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

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Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Samsung Galaxy A14 5G

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

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6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Samsung Galaxy A14 5G in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Samsung Galaxy A14 5G to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Samsung Galaxy A14 5G was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Samsung Galaxy A14 5G, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.