Full Solutions to Fix Error Code 920 In Google Play on Itel A60

If you are using an Android device, you might have encountered the error code 920 in Google Play Store. This error usually occurs when you are trying to download or update an app from the Google Play Store. The error code 920 can be quite frustrating, as it prevents you from downloading or updating your favorite apps. However, there are several ways to fix this error and get your apps back up and running. In this article, we will show you some of the best solutions to fix error code 920 in Google Play Store on Itel A60.

Trust me, once you face an error it’s frustrating until you find a solution to it. Almost 90 % of the time we search on the internet for an appropriate solution. But finding a legitimate solution can be hard. Most websites just upload only one method to solve an error. And most times that one single method may not be enough for us. And again we are back to Square one trying to figure out what’s wrong and where we screwed up. Most people face an error 920 on play store. It’s frustrating to get the play store error 920.And not everyone knows what the error 920 is. Rest assured, this article will provide you four methods to get rid of the error 920 problems you face and you will not have to depend on any other further sources for finding out what play store error 920 is or find any other method to get rid of the error 920 on play store.

• (i) Re-installing the application
• (ii) Switching off and turning the wifi (cellular data) on
• (iii) Clearing the cache and data of Google Play Store
• (iv) Removing and adding back your Google account

Part 1: What is Error Code 920?

Sometimes people think that they have endangered the fate of humanity because of the error that is being displayed (Just Kidding). Don’t worry you haven’t crashed any server or did any damage to your device but you just gave your device a lot of work. Before you got this error you were downloading a lot of apps right. Well, that’s the exact reason why you came up with this error in the first place. There are various reasons behind this error code 920, however, the prominent ones are –

• a. Too much load on your data connection.
• b. The cache is not cleaned. Thus the connection is getting hampered due to overload.
• c. Network connection is not stable.

There are a lot of Android users out there and the error 920 on play store doesn’t have a unique solution. You’ll have to try out a bunch of them and find out what works for your device. So one of the given four methods below is definitely going to work on your device.

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Part 2: 5 Solutions to fix error 920

METHOD 1: Fix Error Code 920 By Android Repair

If you’re writing a lot of data to your device in one go, this can sometimes overload your phone which can cause data corruption. This could have happened if you try the method above and then still encounter the play store error 920.

If this is the case, there’s a solution known as Dr.Fone - System Repair that can help. This is an industry-leading package that has everything you need to get your device running as it should be.

Dr.Fone - System Repair (Android)

Easiest Fix to Error Code 920

• Easy operation with no technical knowledge required
• Simple, one-click play store error 920 fix
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• Supports various Itel A60 devices, including the latest Itel A60 S9/S8
• The #1 Android repair software in the world

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If this is the answer you’re looking for to help you fix your error code 920 problems, here’s a step by step guide on how to use it;

Note: please note that this method may erase all personal data on your device, so make sure you’ve backed up your device before continuing.

Step #1 Head over to the Dr.Fone website and download the Repair software for your Windows computer.

Step #2 Once installed, open the software and select the ‘System Repair’ option from the main menu.

Then connect your Itel A60 using the official cable and select the ‘Android Repair’ option.

Step #3 On the next screen, insert your device information to ensure you’re downloading the correct firmware.

Step #4 Put your phone into Download mode by following the onscreen instructions.

Dr.Fone will now download your firmware and automatically install it onto your device. Your phone will then reset, and you’ll be ready to use it without experiencing that annoying error 920 play store code!

METHOD 2: Re-installing the application

This is the first thing that you want to try before going on to the more advanced one. In fact, this is the first thing I’d recommend you to try if you come up with an Error code 920. Just try this whenever you get any error.

Step 1 - Go to the application that you got the error with.

Step 2 - Open that application download page on the Play store.

Step 3 - Uninstall it or even uninstall all the update (If the error came when you were updating the application).

Step 4 - Now you clear the task manager and try installing it once again. If the play store error 920 doesn’t come then you have solved the problem and now wasn’t that easy. So it’s always best to try this step before doing anything else.

METHOD 3: Switching off and turning the wifi (cellular data) on

This is another basic method in solving the play store error 920. This error comes in when you have given too many tasks to download.

Step 1 - To remove that load Just turn your wifi off and then turn your wifi on (the same goes with your cellular data).

Step 2 - Now after doing this go to your Play Store application and download the application that you were going to download. Now your Play Store Error 920 won’t be bothering you anymore.

METHOD 4: Clearing the cache and data of Google Play Store

This is a little more complicated (complicated as in you will need to do a little more than the previous two methods). What you need to do is clear the cache and clear the data of the play store. This will get rid of the error code 920 the next time you download or update any application from the Google Play store.

Step 1 – Go to settings of your device.

Step 2 – Now find “Applications” option under the settings menu. Here you can find “Google Play Store” option. Open it.

Step 3 – Now, at the bottom, you can find “Clear Cache” option. Tap on it and your all cache will be cleared.

After doing this step clear your task manager (delete all recent applications). Go to play store and resume your download or update.

METHOD 5: Removing and adding back your Google account

It is best if you follow the order of the methods mentioned. Like, try each method in the given order until you get rid of the play store error 920. If you reach here then you truly must be in a desperate position to get rid of this error. The best and guaranteed way is to delete your Google account from your phone. By deleting what is meant here is to temporarily remove your account and the adding it in again. What this does is it kind of resets your play store details and it eradicates the error code 920. To do this you need to

Step 1 - go to Settings of your Mobile.

Step 2- Now, find “Accounts” and then go to “Google Accounts”.

Step 3 - In that section find the account you use for the play store or the account that you were using while the error came in. Once you tap on your specific account you’ll find an option to remove the account. Tap on it.

Step 4 - Now you have successfully removed your account and after that re-add your account. After entering your email id and password and hence adding your account. Go back to the play store and find the application that you were downloading or updating when the error code 920 came in. Now re-install it or update it back again. This time you won’t be faced with the play store error 920.

Again it is best if you follow the methods as illustrated above for removing error code 920 and this might have solved your problem by now. If now, you go for a complete factory reset, do it only at the extreme stage as this will delete all your personal data.

Play Store error 920 is a pretty common error and its solutions are also very easy. Please do ensure that you follow each and every step in sync so that you can get the best result out of these methods and get over with the error code 920 on Google play store.

9 Solutions to Fix Itel A60 System Crash Issue

Android crash, better known as Android system crash is not a recent issue and has troubled many users in the past as well. It means when your device crashes suddenly and refuses to turn on again or when your device freezes and becomes unresponsive. It may also happen that your Itel A60 crashes abruptly but boots up normally only to crash again after a few minutes or hours. Android Crash sounds like a very serious problem and something that could damage your device or permanently destroy the software, but Android system crash can be dealt with easily. Just in case you suffer from an Android crash and want to know how to fix the Android system crash issue, rest assured that this problem is fixable. There are various ways to tackle the situation, to be discussed further, and you may choose the one that best suits you.

In this article, we will also talk about a unique technique to retrieve the data from your device on which Android system crash issue occurs. So let’s go ahead and read on to know more to fix the Android crash error.

Part 1: How to rescue data the Android system crashes?

When you encounter an Android system crash, before looking for solutions to fix it, make sure you retrieve all your data and information stored on your device. This might sound tedious but a very important step indeed.

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You may follow the steps given below to rescue your data from crashed Android devices.

1. Download and install the software on your PC. Run the software and then select the Data Recovery feature. Using a USB, connect your Itel A60 to the PC.

2. Select “Android” > “Recover from Broken Phone” in the lower right corner.

3. Choose the “Touch screen not responsive or cannot access the phone” to continue.

4. You will now see device options before you. Select yours and move on to feed in your device name and model details.

5. Now press the volume down, power, and home button on your device together to boot the phone in Download mode.

6. As long as your phone is in Download mode, the software will start to analyze phone data.

7. Finally, the process will take a few minutes to scan and display your phone data. Select “Recover to Computer” to retrieve all data on your PC as a backup.

Using Dr.Fone Damage Extraction software is intuitive and very safe. It prevents data loss and allows you to adopt various ways to recover your device from the Android system crash issue.

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Part 2: Why does my Android phone system keep crashing?

Encountering a persistent issue like the Android phone system constantly crashing can be highly frustrating and disruptive. This part delves into the underlying causes of this problem. By understanding these reasons, you can take informed steps to troubleshoot and rectify the issue, ensuring a smoother and more enjoyable smartphone experience.

• Software Glitches and Bugs
• Incompatible or Poorly Optimized Apps
• Outdated Operating System
• Corrupted System Files
• Malware and Security Threats
• Hardware Overheating
• Physical or Hardware Issues

A crashing Android phone system can be attributed to a variety of factors, ranging from software glitches and compatibility issues to hardware-related problems. Keep reading to get it solved!

Part 3: Restart your Itel A60

Once you have successfully retrieved your data, consider solving the Android crash issue as soon as possible. Before you redirect to a proper solution for repairing your Itel A60 system, you can try restarting your device as a quick remedy. Restart the Android device to clear temporary system data and potentially resolve any software glitches causing the crash, which can be done as follows:

Instructions: Hold your Itel A60’s “Power” button on the side of the phone. As the following window appears on the screen, select the “Reboot” option to restart the Android device successfully.

Part 4: Shut down unnecessary running apps

Another quick solution to avoid Android devices crashing is to shut down unnecessary apps running in the Itel A60 device’s background. To cater to that, you need to try out the following steps as a remedy to shutting down unwanted applications:

Step 1: Open the “Settings” of your Itel A60 and continue to the “Battery and device care” section from the available options. Continue to the “Memory” section on the next window to lead to the applications taking up space on your Itel A60.

Step 2: As you progress further, you need to select the “Clean now” button to shut down all unnecessary background applications running on the Android.

Part 5: Uninstall incompatible Apps to fix Android crash issue

If your Android system crash takes place frequently but the Itel A60 device turns on normally after that, there is a chance that some Apps may be causing the problem. Unnecessary and large App files burden the Itel A60 device system and force it to crash every now and then. Make sure you download, install and store only those Apps which are fully compatible with your Android system. DO NOT download Apps from other unknown sources and use only Google Play store for the purpose. All other incompatible Apps must be deleted to prevent them from tweaking your software.

To uninstall unwanted and incompatible Apps, please follow the steps below.

1. Visit “Settings” and search for “Application Manager” or “Apps”.

Select the App you wish to uninstall. From the options that appear before you, click on “Uninstall” to delete the App from your device.

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You may also uninstall an App directly from the Home Screen (only possible in certain devices) or from the Google Play Store.

Part 6: Check Android storage and free up space

If you are constantly facing issues of your Itel A60 crashing, there is a possibility that your device’s storage is full. The need to free up space arouses the need to know about the potential steps for checking storage and cleaning up space, which is discussed as follows:

Step 1: You need to navigate into “Settings” and look for the “Battery and device care” section. As you lead next, select the “Storage” option to check the Android storage and see how it is segregated.

Step 2: As you navigate to the next screen, you can free up space by removing the applications from your Android. For that, tap on “Apps” to open a section containing the list of applications installed on the Android.

Step 3: Go through the list of applications and select any app you want to remove. As you navigate next, select “Uninstall” to lead to removing the app from the Android device.

Part 7: Clear cache partition to fix Android crash issue

Clearing cache is a good idea because it cleans your device and reduces the burden on the Android software and gives it enough space to function normally and carry out its operations.

In case the Android system crash issue is temporary, follow the steps given below to clear your device’s cache:

1. On your Itel A60, visit “Settings” and find “Storage”

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2. Now tap on “Cached Data”, and then click “OK” to clear all unwanted cache from your device as shown above.

However, if the Android crash problem is such that your phone has frozen, becomes unresponsive, and does not turn on, you must first boot into the Recovery Mode screen.

1. Press the volume down button and power button together until you see a screen with multiple options before you.

2. Once you are on the Recovery Mode screen, use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

3. After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged-up and unwanted files and resolve the Android system crash issue. If clearing cache doesn’t help, try formatting your SD Card.

Part 8: Remove the SD card to fix the Android crash issue

Removing and formatting your SD Card to fix the Android System crash issue is helpful when a corrupted SD Card disturbs the Android software forcing it to shut down suddenly.

To format your SD Card, just follow the instructions below.

1. Firstly, eject it from the Itel A60 device.

2. Then using an SD Card reading tool, insert the Card in your PC. Open Computer and then right-click on the SD card to format it.

Part 9: Update to the latest software version

Updating the Android device will cast out all glitches that prevent it from operating properly. For that, let’s look into the steps explaining how to update your Android software version to the latest option:

Step 1: As you lead into the “Settings” of your Android, scroll down and look for the “Software Update” option.

Step 2: On leading to the next screen, select the “Download and Install” option to continue updating your Android to the latest version.

Part 10: Use Wondershare Dr.Fone – System Repair To Fix Android System Crash

If you are not getting any specific solution to the problem, you can try fixing the Android system crash problems using specific tools. These third-party tools can be an excellent option for resolving system errors in Android devices. Wondershare Dr.Fone – System Repair (Android) is a great tool designed to resolve all system issues in Itel A60] and other smartphones.

It features a great system providing a one-click Android repair option for fixing all kinds of problems. Along with fixing all basic and advanced Android system issues, it features support for multiple Android devices.

Key Features of Wondershare Dr.Fone – System Repair (Android)

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

• Fix your Android to normal, no skills required.
• Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
• The high success rate in resolving Android system issues.
• Compatible with a wide range of Android devices and OS versions
• User-friendly interface with easy-to-follow steps.

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As we redirect to resolving Android system errors using Wondershare Dr.Fone – System Repair, let’s look into some essential features that make up the entire tool:

• Features support for all the latest Android devices up to Itel A60 S22.
• It can help you resolve issues like Android’s black screen of death, being stuck in the boot loop, and many more.
• Provides an easy interface to execute procedures, making it a simple tool with no learning curve.

Steps To Repair Android System Crash Issue Using Dr.Fone – System Repair (Android)

Let’s redirect to the steps that can be used to repair Android system crash issues using Wondershare Dr.Fone – System Repair (Android):

Step 1: Launch and Open System Repair Tool

You need to download and install the latest version of Wondershare Dr.Fone on your computer. Proceed to launch and navigate into the “Toolbox” section. Look for the “System Repair” option and initiate the process while ensuring the Android device is connected to the computer through a USB cable.

Step 2: Start Repairing the Android

After selecting the nature of the Itel A60 device you want to repair, navigate to a new window where you need to click “Start” to initiate the system repair process.

Step 3: Define the Parameters of Device

You will be redirected to a new window where you need to define and verify some parameters before repairing the Android. Select the “Brand,” provide a “Name,” select a “Model,” and provide a country where it has been bought. Define the “Carrier” and click “Next” after confirming.

Step 4: Put Android in Download Mode

Whatsoever Android you own, you need to put it in Download Mode, depending on the buttons that the Itel A60 device has. The repairing process initiates as you enter the Download Mode, and new firmware is downloaded on the platform.

Step 5: Fix the Firmware of Android

Once it downloads and is verified, click the “Fix Now” button to repair the Android successfully. You may need to provide a PIN to confirm the process. Once provided, the next screen shows the progress of the repair process. As it completes, click the “Done” button to conclude fixing the Android system crash issue.

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Part 11: Factory reset the Itel A60 device to fix the Android crash issue

Factory Resetting is advisable only when nothing else works. Also, there are two ways of doing it depending on whether the Android crash is permanent or temporary.

Follow the steps given below to factory reset your device while it is switched on:

1. Visit “Settings”.

Now select “Backup and Reset”.

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In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The process of factory resetting your Itel A60 is risky and cumbersome, as it deleted all data, but it helps to fix the Android System crash error.

You may also follow the instructions given below to Master set your device in Recovery Mode if it won’t turn on after an Android system crash has taken place:

When you are at the Recovery Mode screen, scroll down using volume down key, and from the options given, select “Factory Reset” using the power key.

Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

Bottomline, the tips given above have helped many to solve the Android system crash issue. So do not hesitate to try them, but don’t forget to extract your data with Dr.Fone’s Data Recovery tool.

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Full Guide: How To Fix Connection Is Not Private on Itel A60

Are you encountering the “your connection is not private” issue on your phone? We found many Android users have increasingly expressed their frustrations with this recurring problem while browsing on the internet.

Usually, you can just reload the page to fix the error. But in case it doesn’t help, you may need to look for more advanced solutions. In the following discussion, we will delve into why this “your connection is not private” on Android happens and explore solutions that work for you.

Part 1: Addressing Your Connection Is Not Private on Android

First of all, what does “your connection is not private” on Android mean? To answer this question, it’s essential to understand that this error is often associated with Secure Socket Layer (SSL) protocol issues.

SSL is a cryptographic protocol created to establish a secure communication channel over the internet. Its primary purpose is to ensure the confidentiality and integrity of data exchanged between a user’s device and a website’s server.

The error message appears when there’s a problem with the SSL/TLS (Transport Layer Security) certificate of the website you are trying to access. This certificate is a digital document that authenticates the website and encrypts the data transmitted between the user’s device and the server.

Some common factors that could trigger the “your connection is not private” on Chrome Android error:

1. Expired or invalid SSL certificate of the website;

Certificates are issued for a specific period, and if the website owner fails to renew it in time, your browser will detect it as not secure.

2. There is a mismatch between the domain on the certificate and the actual domain you are trying to visit;

This discrepancy might occur due to a misconfiguration on the website or, in some cases, due to a man-in-the-middle attack where a third party intercepts the communication between your device and the server.

3. No HTTPS enforcement;

Another reason for the issue is if the installed SSL certificate doesn’t turn on the “force HTTPS” option. This means visitors might be using the non-secure HTTP version of the site instead of the safe URL.

So, the error serves as a warning to users, indicating that the connection may not be secure and sensitive information could be at risk.

Browsers, including those on Android devices, prioritize user safety and privacy. They will block access to potentially compromised websites to prevent data theft or unauthorized access. That’s why when you get the “your connection is not private” message on Android, you can’t access the website.

Part 2: What The Error Codes in “Your Connection Is Not Private” Mean

When “your connection is not private” on Chrome Android error shows up, it often comes along with specific error codes that can indicate the root cause of the issue. Understanding these error codes is crucial for troubleshooting and resolving the problem effectively.

1. ERR_CERT_SYMANTEC_LEGACY: Unsupported Symantec-issued certificate

This error code indicates that the website you are attempting to access is equipped with an unsupported Symantec-issued certificate. Symantec, a prominent Certificate Authority, had faced concerns about the security of its certificate issuance processes.

As a result, major browsers, including Google Chrome, no longer support certificates issued by Symantec. If you encounter this error, it implies that the website’s SSL certificate is outdated and needs to be updated with a certificate from a trusted Certificate Authority.

2. NET::ERR_CERT_AUTHORITY_INVALID: Unauthenticated SSL certificate

The presence of this error code suggests that the SSL certificate of the website cannot be authenticated by your browser. This could occur if the certificate is self-signed or issued by an unrecognized Certificate Authority.

3. NET::ERR_CERT_DATE_INVALID: Date and time mismatch

This error code points to a discrepancy between your Itel A60’s date and time settings and the information on the website’s SSL certificate, as they have expiration dates. If the date and time settings on your device are incorrect, it may prevent the certificate from being validated. Correcting your device’s date and time settings should resolve this issue.

4. SSL certificate error: Generic or unspecified problem

This is a more generic error message that indicates a problem with the website’s SSL certificate without specifying the exact nature of the issue. It could indicate various issues, such as an expired certificate, a misconfiguration in the certificate chain, or other SSL-related problems.

Part 3: How To Fix Your Connection Is Not Private on Android

Encountering the “your connection is not private” error on Android can be a frustrating experience. Fortunately, there are various methods to address and fix this issue, depending on its underlying cause.

In this section, we will explore some effective solutions to help you regain a secure and private connection.

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Method 1: Clear your cache

When you use the internet, web browsers store information about your online activities in cached data and cookies to speed things up. However, having too much of this data can cause problems instead. It might even stop your browser from connecting securely.

So, clearing your browser cache and data can be a quick and simple “your connection is not private” Android fix. Follow the steps here:

• Step 1: Open and launch Chrome.
• Step 2: Access the Menu (the three dots button) to open the Settings. Select Privacy and Security > Clear Browsing Data.
• Step 3: Opt for the “All Time” option and click “Clear Data” to erase your cache.

After successfully clearing your browser cache and data, revisit the website to check if the problem persists.

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Method 2: Repair the Android system

Addressing the “your connection is not private” to fix on Android involves examining both the Itel A60 device and the website. If clearing browser data doesn’t help, there might be an issue with your Android system. One solution is to use the Wondershare Dr.Fone system repair tool to fix the issues safely.

How to perform system repair with Dr.Fone:

• Step 1. Open the Repair Tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Itel A60. Choose System Repair and pick Android as your device type.

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• Step 2. Begin Repair

Click Start on the new screen to kick off the repair. Since you’re dealing with a connection private issue on Android, select System Damage.

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• Step 3. Fill in the Itel A60 device Details

The platform will detect your Itel A60’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

• Step 4. Activate Download Mode

Follow the instructions to put your Itel A60 into Download Mode. Once in Download Mode, you will start downloading the firmware.

• Step 5. Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar.

When done, click Done if your Android starts properly. If not, click Try Again to repeat the process.

Method 3: Check and fix the date and time on your Android

Since the error code “NET::ERR_CERT_DATE_INVALID” indicates a mismatch between the date and time on your device and your browser, you need to adjust the date and time settings on your Android to fix it.

The specific steps can vary based on your Android model, but the general approach involves locating the “date and time” settings on your phone. How to fix the date and time on Android to bypass “your connection is not private” on Chrome Android:

• Step 1: Go to your Itel A60’s Settings > Date & Time.
• Step 2: Switch on the “Automatic Date & Time” to sync with the network-provided time.

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Method 4: Perform factory reset

If nothing else works, there might be malware on your phone causing trouble. It’s crucial to eliminate this threat before further damage occurs. The recommended action is to perform a factory reset on your phone.

However, keep in mind that this process can result in data loss, so it’s essential to back up your data beforehand. Follow the steps to perform a factory reset on Android:

• Step 1: Go to your Android Settings.
• Step 2: Select Backup and Reset > Factory data reset. Then, opt to erase all data.

Most of the time, you won’t need to go to the extreme of a factory reset. The simpler solutions mentioned earlier should take care of the Security Certificate Error on your Android.

Conclusion

By now, you should have a good grasp of the “Your Connection Is Not Private” problem on Android. This issue typically arises from complications with the SSL certificate of the website, designed to ensure a secure connection.

When you see the error message, it often comes with specific codes that indicate the underlying problem. Several methods can be employed to fix the “Your Connection Is Not Private” on Android. Clearing the browser cache, repairing the Android system using tools like Dr.Fone, checking and fixing date and time settings, and performing a factory reset as a last resort are among the solutions.

By prioritizing user safety and following the step-by-step approach in this guide, you can navigate and resolve this common internet browsing challenge on your Itel A60s.