Full Solutions to Fix Error Code 920 In Google Play on Motorola Moto G04 | Dr.fone

Full Solutions to Fix Error Code 920 In Google Play on Motorola Moto G04 | Dr.fone

Ariadne Lv13

Full Solutions to Fix Error Code 920 In Google Play on Motorola Moto G04

If you are using an Android device, you might have encountered the error code 920 in Google Play Store. This error usually occurs when you are trying to download or update an app from the Google Play Store. The error code 920 can be quite frustrating, as it prevents you from downloading or updating your favorite apps. However, there are several ways to fix this error and get your apps back up and running. In this article, we will show you some of the best solutions to fix error code 920 in Google Play Store on Motorola Moto G04.

Trust me, once you face an error it’s frustrating until you find a solution to it. Almost 90 % of the time we search on the internet for an appropriate solution. But finding a legitimate solution can be hard. Most websites just upload only one method to solve an error. And most times that one single method may not be enough for us. And again we are back to Square one trying to figure out what’s wrong and where we screwed up. Most people face an error 920 on play store. It’s frustrating to get the play store error 920.And not everyone knows what the error 920 is. Rest assured, this article will provide you four methods to get rid of the error 920 problems you face and you will not have to depend on any other further sources for finding out what play store error 920 is or find any other method to get rid of the error 920 on play store.

  • (i) Re-installing the application
  • (ii) Switching off and turning the wifi (cellular data) on
  • (iii) Clearing the cache and data of Google Play Store
  • (iv) Removing and adding back your Google account

Part 1: What is Error Code 920?

Sometimes people think that they have endangered the fate of humanity because of the error that is being displayed (Just Kidding). Don’t worry you haven’t crashed any server or did any damage to your device but you just gave your device a lot of work. Before you got this error you were downloading a lot of apps right. Well, that’s the exact reason why you came up with this error in the first place. There are various reasons behind this error code 920, however, the prominent ones are –

error code 920

  • a. Too much load on your data connection.
  • b. The cache is not cleaned. Thus the connection is getting hampered due to overload.
  • c. Network connection is not stable.

There are a lot of Android users out there and the error 920 on play store doesn’t have a unique solution. You’ll have to try out a bunch of them and find out what works for your device. So one of the given four methods below is definitely going to work on your device.

Part 2: 5 Solutions to fix error 920

METHOD 1: Fix Error Code 920 By Android Repair

If you’re writing a lot of data to your device in one go, this can sometimes overload your phone which can cause data corruption. This could have happened if you try the method above and then still encounter the play store error 920.

If this is the case, there’s a solution known as Dr.Fone - System Repair that can help. This is an industry-leading package that has everything you need to get your device running as it should be.

Dr.Fone - System Repair (Android)

Easiest Fix to Error Code 920

  • Easy operation with no technical knowledge required
  • Simple, one-click play store error 920 fix
  • Clean and simple to understand user-interface
  • Supports various Motorola Moto G04 devices, including the latest Motorola Moto G04 S9/S8
  • The #1 Android repair software in the world

3,545,081 people have downloaded it

If this is the answer you’re looking for to help you fix your error code 920 problems, here’s a step by step guide on how to use it;

Note: please note that this method may erase all personal data on your device, so make sure you’ve backed up your device before continuing.

Step #1 Head over to the Dr.Fone website and download the Repair software for your Windows computer.

Step #2 Once installed, open the software and select the ‘System Repair’ option from the main menu.

fix error code 920 in one click

Then connect your Motorola Moto G04 using the official cable and select the ‘Android Repair’ option.

select android repair

Step #3 On the next screen, insert your device information to ensure you’re downloading the correct firmware.

device details

Step #4 Put your phone into Download mode by following the onscreen instructions.

fix error code 920 in download mode

Dr.Fone will now download your firmware and automatically install it onto your device. Your phone will then reset, and you’ll be ready to use it without experiencing that annoying error 920 play store code!

METHOD 2: Re-installing the application

This is the first thing that you want to try before going on to the more advanced one. In fact, this is the first thing I’d recommend you to try if you come up with an Error code 920. Just try this whenever you get any error.

Step 1 - Go to the application that you got the error with.

Step 2 - Open that application download page on the Play store.

Step 3 - Uninstall it or even uninstall all the update (If the error came when you were updating the application).

Step 4 - Now you clear the task manager and try installing it once again. If the play store error 920 doesn’t come then you have solved the problem and now wasn’t that easy. So it’s always best to try this step before doing anything else.

error code 920-install apps

METHOD 3: Switching off and turning the wifi (cellular data) on

This is another basic method in solving the play store error 920. This error comes in when you have given too many tasks to download.

Step 1 - To remove that load Just turn your wifi off and then turn your wifi on (the same goes with your cellular data).

Step 2 - Now after doing this go to your Play Store application and download the application that you were going to download. Now your Play Store Error 920 won’t be bothering you anymore.

error code 920-turn off wifi

METHOD 4: Clearing the cache and data of Google Play Store

This is a little more complicated (complicated as in you will need to do a little more than the previous two methods). What you need to do is clear the cache and clear the data of the play store. This will get rid of the error code 920 the next time you download or update any application from the Google Play store.

Step 1 – Go to settings of your device.

Step 2 – Now find “Applications” option under the settings menu. Here you can find “Google Play Store” option. Open it.

Step 3 – Now, at the bottom, you can find “Clear Cache” option. Tap on it and your all cache will be cleared.

error code 920-google play store clear cache

After doing this step clear your task manager (delete all recent applications). Go to play store and resume your download or update.

METHOD 5: Removing and adding back your Google account

It is best if you follow the order of the methods mentioned. Like, try each method in the given order until you get rid of the play store error 920. If you reach here then you truly must be in a desperate position to get rid of this error. The best and guaranteed way is to delete your Google account from your phone. By deleting what is meant here is to temporarily remove your account and the adding it in again. What this does is it kind of resets your play store details and it eradicates the error code 920. To do this you need to

Step 1 - go to Settings of your Mobile.

Step 2- Now, find “Accounts” and then go to “Google Accounts”.

Step 3 - In that section find the account you use for the play store or the account that you were using while the error came in. Once you tap on your specific account you’ll find an option to remove the account. Tap on it.

Step 4 - Now you have successfully removed your account and after that re-add your account. After entering your email id and password and hence adding your account. Go back to the play store and find the application that you were downloading or updating when the error code 920 came in. Now re-install it or update it back again. This time you won’t be faced with the play store error 920.

error code 920-remove account

Again it is best if you follow the methods as illustrated above for removing error code 920 and this might have solved your problem by now. If now, you go for a complete factory reset, do it only at the extreme stage as this will delete all your personal data.

Play Store error 920 is a pretty common error and its solutions are also very easy. Please do ensure that you follow each and every step in sync so that you can get the best result out of these methods and get over with the error code 920 on Google play store.

Reasons for Motorola Moto G04 Stuck on Boot Screen and Ways To Fix Them

One of the main reasons why people own a phone is for convenience. It will be ironic if that device, supposed to grant convenience, provides problems instead. Some people face this when their Android phone is stuck on the logo page and unable to do anything. As expected, this is common in Android phones and is why people are unhappy with Android phones.

This article will share the possible reasons why your Android phone is stuck on the boot screen. This article will share three possible reasons for this problem and five valuable tips to help fix this issue. If all else fails, we have an application to share and recommend that is guaranteed to solve your problem in no time. Keep on reading to find out more!

Part 1. Why Is Your Motorola Moto G04 Stuck on the Boot Screen?

There are countless reasons why a problem happens, just like why your Android phone is stuck on the logo page. This section sieved out the top 3 reasons why your Android boot screen happens and some tips to overcome it.

1. Changes to the Software

Android is a flexible operating system. It allows users to customize it in any way they desire, which is Android’s beauty. The customizable nature of the operating system allows users to unlock, root, flash, and tinker. However, this flexibility in customization might be a double edge sword. Accidental tampering with the Android system might result in software problems, such as being stuck on the Android boot screen.

Fortunately, this is not a complicated fix. Android accepts different fixes and allows the system to return to how it once was. Even with software issues, the system does not get completely inoperable. The best way to fix changes to the software is to start from the beginning of the process. This might offer the best chance for you to restore your phone to normal.

Although it is fun to customize and change the software, following trusted sources ensures you do not damage your phone. Having an Android phone stuck on the logo page is one of the many examples of the problems that might happen if changes to the software go out of hand.

2. Android Software Updates

Updates are a common cause of Android phones stuck on the logo. It happened when the update did not complete as it should have been. Several reasons for incomplete updates, such as poor internet connection, the connection between computer and phone being lost, a power cut, the phone freezing, and the list go on. When an update is uncompleted, issues such as being stuck at the Android boot screen and many others might occur.

Before an update starts, your mobile device will notify you of the duration of the update. As a tip, set aside an additional 10-15 minutes on top of the update duration to ensure your update is completed successfully. It will be ideal for activating the software update only when there is sufficient power in your phone or keep it charging during the update.

When an update is disrupted or stopped before it completes, the existing Android version will become corrupted while the new software to be updated is incomplete. This means that your Motorola Moto G04 has no system to run on. Always complete your software updates, and you will not have the problem of your Android phone getting stuck on the logo.

updating software

3. Malfunctioning Applications

If you noticed that your Android phone is stuck on the logo page only after installing certain apps, there is a high chance that the app is not compatible with the existing apps in your phone or with the Android version. When an app conflicts with the Android system or other apps, this will run into problems with your phone.

This problem typically happens when an app is downloaded from a third-party source, not the official Google Play Store. This app from a third-party source might be malicious or contain a virus. This can cause problems such as being stuck at the Android boot screen.

To overcome this, locate the app that has been giving you issues and remove the app from your phone. Restart your device, and you should be able to have your Motorola Moto G04 functioning properly.

malfunctioning apps on android

Part 2. 5 Helpful Ways To Fix Android Phones Stuck on Boot Screen

After understanding the common problems on why your Android phone is stuck on the logo page, here are five easy solutions you can try solving at home.

1. Force Reboot

When encountering problems with your Motorola Moto G04, such as being stuck at the Android boot screen, you should first try a forced reboot. This simple yet effective solution could be what you need to solve all your Android problems. It is essential to leave your device turned off for at least a minute or two before turning it back on.

forcing rebooting android device

2. Pull Out Battery

Another way to restart your Motorola Moto G04 when it is frozen is to try taking the battery out. Android devices are designed with a removable battery, and sometimes you can resolve the issue easily by removing the battery and replacing it after a couple of seconds. Then, turn on your device again and test to see if your Android phone is stuck on the logo page.

If it works, then the problem is solved. However, some Android devices come with a built-in battery. For these kinds of devices, a stimulated battery pull should be attempted. A simulated battery pull is a set of instructions telling your Motorola Moto G04 to switch off and on again. If your device does not offer the simulated battery pull option, omit this troubleshooting option.

removing battery on android device

3. Charge Your Device

If your Android phone is stuck on the logo page and not getting past it, no matter how many times you have tried, it may be due to a low battery! As simple as it sounds, plug your device into a power outlet and try restarting your phone. You might be surprised that this simple fix is all it takes to solve your Android problem.

charging android device

4. Wipe Cache Data

Cache refers to a software or hardware component of an Android device that stores your program and data for reference. This data might result from the daily usage of your device or duplicate data from a different source on the Motorola Moto G04 device. Similar to a computer, if the cache occupies too much space on your device, it might cause your Motorola Moto G04 to become slower and eventually get stuck at the Android boot screen.

Wiping out the cache data from your Motorola Moto G04 could free up more space, allow your device to function faster, and avoid problems such as being stuck at the Android boot screen. Do not worry; wiping the cache data is entirely safe and will not lead to any loss of important data or programs on your phone.

5. Factory Reset

If all the methods above fail, performing a factory rest might be your last option. However, it is important to note that performing a factory reset will erase everything on your phone, including apps, contacts, photos, etc. As a tip, back up all your data from your device before performing a factory reset. That way, you can still retrieve all your precious information after the reset.

Follow the steps below to perform a factory rest on your Motorola Moto G04:

Step 1: Turn off your phone and press the Power button and Volume Down button at the same time

Step 2: Use the Volume button to scroll the options and highlight Wipe data/factory reset. Press the Power button to begin the factory reset.

factory reset of android phones

Part 3. Bonus Tip: Best App To Solve Android Phone Stuck On Boot Screen

If all the solutions above do not work and you do not want to perform a factory reset on your phone, one option is to use an app called Dr.Fone. It is one of the most effective phone recovery solutions and can help to bring your Motorola Moto G04 back to a state like it was brand new. Being stuck on the Android boot screen will be a problem of the past.

interface of dr.fone

Refer to the tutorial below to solve your Android phone is stuck on the logo page issue.

Step 1: Download and install Dr.Fone – System Repair (Android) on your computer. Open the application and connect your Motorola Moto G04 to the computer.

Step 2: Select the issue you face on the next page. If you use a Motorola Moto G04 phone, select Stuck at Motorola Moto G04 Logo. Alternatively, you can click on Black Screen or Stuck in Boot Loop.

selecting issue from dr.fone

Step 3: Input the Brand, Name, Model, Country, and Carrier of your phone and click on Next.

filling in data for phone

Step 4: Follow the instructions provided on the page and wait for the system repair to finish. After which, click on Done to complete the process.

safe Downloadsafe & secure

Conclusion

This article summarizes some possible reasons your Android phone is stuck on the logo page. Five useful strategies were shared to easily overcome your Motorola Moto G04 being stuck in the boot. However, if all the above methods do not work, we recommend trying the Dr.Fone-System Repair.

Dr.Fone-System Repair repairs the operating system issues and fixes the problem with your Motorola Moto G04. Once you power on your Motorola Moto G04 again, you can rest assured that it will be like new.

Motorola Moto G04 Bootloop Problem, How to Fix it Without Data Loss

Have you, like many other users, faced the bootloop Android problem and wondered what exactly is Android boot loop. Well, Android boot loop is nothing but an error that makes your phone switch on itself every time you manually turn it off. To be precise, when your Motorola Moto G04 does not remain switched off or powered off and starts to boot up automatically after a few seconds, it might be stuck in the boot loop Android.

An Android boot loop is a very common problem and is one of the first symptoms of a soft-bricked device. Also, when your device is experiencing Android boot loop issue, it does not start normally to reach the Home or Locked Screen and remains frozen at the Motorola Moto G04 device’s logo, Recovery Mode or a lit-up screen. Many people fear losing their data and other files due to this error and thus, it is a very confusing situation to be in.

We understand the inconvenience caused, therefore, here are ways to tell you how to fix the bootloop problem in Android devices without losing any important data.

However, before moving on, let us learn a little about the causes for the Android boot loop error.

Part 1: What might cause the bootloop issue on Android?

Android boot loop error might seem weird and unexplainable but it occurs because of some specific reasons.

Firstly, please understand that it is a misnomer that boot loop error occurs only in a rooted device. Boot loop Android error can also occur in a stock device with the original software, ROM, and firmware.

In a rooted device, changes made, such as flashing a new ROM or customized firmware which are not compatible with the Motorola Moto G04 device’s hardware or existing software, can be blamed for the boot loop problem.

Moving on, when your device’s software is unable to communicate with the system files during the start-up process, Android boot loop problem may arise. Such a glitch is caused if you have recently updated the Android version.

Also, corrupt App update files may also cause the bootloop Android issue. Apps and programs downloaded from unknown sources bring in a particular type of virus that prevents you from using your device smoothly.

All-in-all, Android boot loop error is a direct outcome of when you try to tamper with your device’s internal settings.

Hence, if you are looking for ways to guide you about how to fix boot loop issue, you will have to revamp the Motorola Moto G04 device internally by either resetting it or adopting a recovery method.

Read on to know more about how to fix the bootloop error without any data loss when your device suffers from the bootloop Android problem.

Part 2: One click to Fix Android Bootloop without factory reset

If you are trying to figure out how to fix boot loop, the first option you have is the one-click fix to Android Bootloop which involves using the Dr.Fone - System Repair software.

This is designed to repair any data corruption on your device and restores your firmware to its usual working condition.

Dr.Fone - System Repair (Android)

One click to fix boot loop of Android

  • #1 Android repair solution from your PC, can fix a wide range of Android system issues, such as boot loop, black screen, etc.
  • The software requires no technical expertise, and anybody can use it
  • A one-click solution when learning how to fix Android boot loop
  • Not require root Android phones.
  • Works with most Motorola Moto G04 devices, including the latest Motorola Moto G04 phones like S22
  • Simple and easy-to-use user interface

4,689,059 people have downloaded it

To help you get started, here’s a step-by-step guide on how to use Dr.Fone - System Repair.

Note: This method can erase data on your device, including your personal files, so make sure you’ve backed up your device before proceeding.

Step #1 Download the Dr.Fone - System Repair software from the website and install it onto your computer.

Open the software and select the System Repair option from the main menu to fix the Android bootloop error.

fix android boot loop

Step #2 Connect your Motorola Moto G04 to your computer using the official cable and select the “Android” option from the three menu items. Click “Start” to confirm.

start to fix android boot loop

You’ll then need to input the Motorola Moto G04 device information, such as your carrier info, device name, model, and country/region in order to ensure you’re downloading and repairing the correct firmware to your phone.

select info to fix android boot loop

Step #3 Now you’ll need to put your phone into Download Mode to remove the Android bootloop.

For this, you can simply follow the onscreen instructions for both phones with and without home buttons.

fix android boot loop in download mode

Click “Next”, and the software will begin downloading the firmware repair files.

firmware downloading to android

Step #4 Now you can sit back and watch the magic happen!

Make sure your computer stays connected to the internet, and your device stays connected to your computer throughout the entire process. Once the firmware has been downloaded, it will be automatically installed onto your mobile device, removing the boot loop Android error.

fixed android boot loop smoothly

You’ll be notified when the process is done and when you can remove your device and start using free from the boot loop Android error!

safe Downloadsafe & secure

Part 3: Soft reset to fix Android bootloop issue

When your device is stuck in Android boot loop, it does not necessarily mean that it is bricked. Boot loop might be occurring due to a simpler problem which can be fixed by turning off your device. This sounds like a home remedy for a serious problem but it works and resolves the problem most of the time.

Follow the steps given below to soft reset your device:

Turn the Motorola Moto G04 device off and take out its battery.

take out its battery

If you cannot take the battery out, let the phone be off for about 3 to 5 minutes, and then turn it back on.

Simply performing a soft reset on your device can help you if you are looking for solutions for how to fix the bootloop issue. This a very useful method as it does not result in any kind of loss in data and protects all your media files, documents, settings, etc.

In case the Motorola Moto G04 device does not turn on normally and is still stuck in the bootloop Android problem, be prepared to use the troubleshooting techniques given and explained below.

Part 4: Boot into Safe Mode to fix Android boot loop

boot into safe mode

Booting your Motorola Moto G04 into Safe Mode is a useful troubleshooting step to fix boot loop issues caused by third-party apps. When in Safe Mode, the Motorola Moto G04 device will start up with only essential system apps, and any downloaded apps that might be causing conflicts won’t run. Here’s how you can boot your Motorola Moto G04 into Safe Mode to address the boot loop problem:

Step 1: Power Off Your Device

Hold down the power button until it turns off completely.

Step 2: Access Safe Mode

To enter Safe Mode, follow these steps based on your device model:

  • For most Android devices: Press and hold the power button to turn on your device. As soon as the manufacturer’s logo appears, press and hold the Volume Down button until the Motorola Moto G04 device finishes booting. You should see “Safe Mode” displayed in the bottom left or right corner of the screen.
  • Some devices might require slightly different key combinations. Refer to your device’s user manual or perform an online search for the specific method to enter Safe Mode for your model.

Step 3: Observe the Motorola Moto G04 device

Once your device has booted into Safe Mode, use it for a while to see if the boot loop issue persists. If the boot loop doesn’t occur in Safe Mode, it indicates that the problem is likely caused by a third-party app.

Step 4: Identify and Uninstall Problematic Apps

Now that you’re in Safe Mode, it’s time to identify the troublesome app. Start by uninstalling recently installed apps one by one until the boot loop problem is resolved. After each uninstallation, restart your device normally to check if the boot loop still occurs. Continue this process until you find the problematic app.

Step 5: Restart Normally

Once you’ve identified and uninstalled the problematic app, restart your device normally to exit Safe Mode. Your Android device should now start up without getting stuck in a boot loop.

By following these steps and using Safe Mode to isolate problematic apps, you can effectively troubleshoot and resolve boot loop issues on your Motorola Moto G04.

Part 4: Factory reset to fix Android bootloop issue

Factory reset, also known as Hard Reset, is a one-stop solution for all your software resulting in issues. Android boot loop being such problem, can be easily overcome by performing a factory reset.

Please note that all your device’s data and settings will be deleted by adopting this method. However, if you have a Google account signed in on your Motorola Moto G04, you will be able to retrieve most of your data once the Motorola Moto G04 device turns on.

To factory reset your Android boot loop device, you must first boot into the Recovery Mode screen.

To do this:

Press the volume down button and power button together until you see a screen with multiple options before you.

a screen with multiple options

When you are at the Recovery Mode screen, scroll down using the volume down key, and from the options given, select “Factory Reset” using the power key.

Factory Reset

Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

Reboot the phone

This solution is known to fix the boot loop error 9 out of 10 times, but if you still can’t start your Motorola Moto G04 normally, consider using a CWM Recovery to resolve the Android boot loop issue.

Part 5: Use CWM Recovery to fix bootloop on rooted Android

CWM stands for ClockworkMod and it is a very popular custom recovery system. To use this system to solve the boot loop Android error, your Motorola Moto G04 must be rooted with CWM Recovery System which basically means CWM must be downloaded and installed on your device.

Furthermore, to use CWM Recovery to fix boot loop on rooted Android devices, follow the steps given below:

Press the home, power, and volume up buttons to launch the CWM Recovery screen.

Note: you might have to use a different combination of keys to enter into Recovery Mode, depending on your device’s model.

enter into Recovery Mode

Scroll down using” the volume key to select “Advanced”.

select “Advanced”

Now select “Wipe” and choose to wipe “Dalvik Cache”.

wipe “Dalvik Cache”

In this step, select “Mounts and Storage” to click on “Wipe” or “Cache”.

Once this is done, make sure to reboot your Motorola Moto G04.

This process with successfully fix the Android boot loop error and not cause any loss of data stored on your device stuck in boot loop.

So the bottom line is that boot loop Android issue may seem like an irreparable error but it can be resolved by carefully following the techniques explained above. These methods not only tell you how to fix the bootloop problem but also prevent it from occurring in the future.

An Android boot loop is a common phenomenon with all Android devices because we tend to tamper with our device’s internal settings. Once the ROM, firmware, kernel, etc are damaged or rendered incompatible with the Motorola Moto G04 device’s software, you cannot expect it to function smoothly, hence, the boot loop error occurs. Since you are not the only one suffering from the Android boot loop problem, be rest assured that the ways, given above, to combat it are recommended by users facing similar troubles. So, don’t hesitate and go ahead to try them on.

safe Downloadsafe & secure


  • Title: Full Solutions to Fix Error Code 920 In Google Play on Motorola Moto G04 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-20 11:51:43
  • Updated at : 2024-03-21 20:39:20
  • Link: https://howto.techidaily.com/full-solutions-to-fix-error-code-920-in-google-play-on-motorola-moto-g04-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.