Full Solutions to Fix Error Code 920 In Google Play on Tecno Spark 10 4G | Dr.fone
Full Solutions to Fix Error Code 920 In Google Play on Tecno Spark 10 4G
If you are using an Android device, you might have encountered the error code 920 in Google Play Store. This error usually occurs when you are trying to download or update an app from the Google Play Store. The error code 920 can be quite frustrating, as it prevents you from downloading or updating your favorite apps. However, there are several ways to fix this error and get your apps back up and running. In this article, we will show you some of the best solutions to fix error code 920 in Google Play Store on Tecno Spark 10 4G.
Trust me, once you face an error it’s frustrating until you find a solution to it. Almost 90 % of the time we search on the internet for an appropriate solution. But finding a legitimate solution can be hard. Most websites just upload only one method to solve an error. And most times that one single method may not be enough for us. And again we are back to Square one trying to figure out what’s wrong and where we screwed up. Most people face an error 920 on play store. It’s frustrating to get the play store error 920.And not everyone knows what the error 920 is. Rest assured, this article will provide you four methods to get rid of the error 920 problems you face and you will not have to depend on any other further sources for finding out what play store error 920 is or find any other method to get rid of the error 920 on play store.
- (i) Re-installing the application
- (ii) Switching off and turning the wifi (cellular data) on
- (iii) Clearing the cache and data of Google Play Store
- (iv) Removing and adding back your Google account
Part 1: What is Error Code 920?
Sometimes people think that they have endangered the fate of humanity because of the error that is being displayed (Just Kidding). Don’t worry you haven’t crashed any server or did any damage to your device but you just gave your device a lot of work. Before you got this error you were downloading a lot of apps right. Well, that’s the exact reason why you came up with this error in the first place. There are various reasons behind this error code 920, however, the prominent ones are –
- a. Too much load on your data connection.
- b. The cache is not cleaned. Thus the connection is getting hampered due to overload.
- c. Network connection is not stable.
There are a lot of Android users out there and the error 920 on play store doesn’t have a unique solution. You’ll have to try out a bunch of them and find out what works for your device. So one of the given four methods below is definitely going to work on your device.
Part 2: 5 Solutions to fix error 920
METHOD 1: Fix Error Code 920 By Android Repair
If you’re writing a lot of data to your device in one go, this can sometimes overload your phone which can cause data corruption. This could have happened if you try the method above and then still encounter the play store error 920.
If this is the case, there’s a solution known as Dr.Fone - System Repair that can help. This is an industry-leading package that has everything you need to get your device running as it should be.
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- Simple, one-click play store error 920 fix
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If this is the answer you’re looking for to help you fix your error code 920 problems, here’s a step by step guide on how to use it;
Note: please note that this method may erase all personal data on your device, so make sure you’ve backed up your device before continuing.
Step #1 Head over to the Dr.Fone website and download the Repair software for your Windows computer.
Step #2 Once installed, open the software and select the ‘System Repair’ option from the main menu.
Then connect your Tecno Spark 10 4G using the official cable and select the ‘Android Repair’ option.
Step #3 On the next screen, insert your device information to ensure you’re downloading the correct firmware.
Step #4 Put your phone into Download mode by following the onscreen instructions.
Dr.Fone will now download your firmware and automatically install it onto your device. Your phone will then reset, and you’ll be ready to use it without experiencing that annoying error 920 play store code!
METHOD 2: Re-installing the application
This is the first thing that you want to try before going on to the more advanced one. In fact, this is the first thing I’d recommend you to try if you come up with an Error code 920. Just try this whenever you get any error.
Step 1 - Go to the application that you got the error with.
Step 2 - Open that application download page on the Play store.
Step 3 - Uninstall it or even uninstall all the update (If the error came when you were updating the application).
Step 4 - Now you clear the task manager and try installing it once again. If the play store error 920 doesn’t come then you have solved the problem and now wasn’t that easy. So it’s always best to try this step before doing anything else.
METHOD 3: Switching off and turning the wifi (cellular data) on
This is another basic method in solving the play store error 920. This error comes in when you have given too many tasks to download.
Step 1 - To remove that load Just turn your wifi off and then turn your wifi on (the same goes with your cellular data).
Step 2 - Now after doing this go to your Play Store application and download the application that you were going to download. Now your Play Store Error 920 won’t be bothering you anymore.
METHOD 4: Clearing the cache and data of Google Play Store
This is a little more complicated (complicated as in you will need to do a little more than the previous two methods). What you need to do is clear the cache and clear the data of the play store. This will get rid of the error code 920 the next time you download or update any application from the Google Play store.
Step 1 – Go to settings of your device.
Step 2 – Now find “Applications” option under the settings menu. Here you can find “Google Play Store” option. Open it.
Step 3 – Now, at the bottom, you can find “Clear Cache” option. Tap on it and your all cache will be cleared.
After doing this step clear your task manager (delete all recent applications). Go to play store and resume your download or update.
METHOD 5: Removing and adding back your Google account
It is best if you follow the order of the methods mentioned. Like, try each method in the given order until you get rid of the play store error 920. If you reach here then you truly must be in a desperate position to get rid of this error. The best and guaranteed way is to delete your Google account from your phone. By deleting what is meant here is to temporarily remove your account and the adding it in again. What this does is it kind of resets your play store details and it eradicates the error code 920. To do this you need to
Step 1 - go to Settings of your Mobile.
Step 2- Now, find “Accounts” and then go to “Google Accounts”.
Step 3 - In that section find the account you use for the play store or the account that you were using while the error came in. Once you tap on your specific account you’ll find an option to remove the account. Tap on it.
Step 4 - Now you have successfully removed your account and after that re-add your account. After entering your email id and password and hence adding your account. Go back to the play store and find the application that you were downloading or updating when the error code 920 came in. Now re-install it or update it back again. This time you won’t be faced with the play store error 920.
Again it is best if you follow the methods as illustrated above for removing error code 920 and this might have solved your problem by now. If now, you go for a complete factory reset, do it only at the extreme stage as this will delete all your personal data.
Play Store error 920 is a pretty common error and its solutions are also very easy. Please do ensure that you follow each and every step in sync so that you can get the best result out of these methods and get over with the error code 920 on Google play store.
My Videos Aren’t Playing on Tecno Spark 10 4G – What Can I Do?
There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.
However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.
You may encounter videos not playing on your Tecno Spark 10 4G more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.
See what you can do if videos won’t play on your Android.
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Why Are My Videos Not Playing On Android?
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Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.
Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.
There could be a wide variety of reasons that is happening, including:
- Corrupted video
- Corrupted SD card
- Outdated media player
- Outdated OS
- Incomplete download from the source
- Low storage
- Video downloaded from a suspicious source
An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.
What You Can Do if Your Videos Aren’t Playing On Android Phone
Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.
1. Do a Factory Reset
While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.
A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.
While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.
Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.
2. Restart Your Tecno Spark 10 4G
While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).
In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.
Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.
Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.
3. Check the Video Format
As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.
If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.
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If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.
Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.
You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.
5. Clear the Cache
The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.
On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.
To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.
6. Update Android OS
An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.
Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.
7. Repair Your Android OS
You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.
The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.
Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Tecno Spark 10 4G in several simple steps:
- Step 1: Download and launch Wondershare Dr.Fone on your PC.
- Step 2: Go to Toolbox, then use a cable to connect your Tecno Spark 10 4G to your PC.
- Step 3: Select System Repair > Android.
- Step 4: In the new window, select Start.
- Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
- Step 6: Agree with the warning and select Next.
- Step 7: Follow the on-screen instructions to put your device in Download Mode.
- Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.
- Step 9: When the download is complete, select Fix Now to install it.
- Step 10: Type 000000, then select Confirmto continue fixing your device.
- Step 11: Wait for the Repairing Nowprocess to finish.
- Step 12: Once the process is complete, click Done.
If the reason your videos wouldn’t play on your Tecno Spark 10 4G was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.
Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.
8. Update the Video App
Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.
To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.
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9. Clear Cookies and Browsing Data
If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.
Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.
You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.
10. Reinstall Video Apps
If you still have issues with videos not playing on your Tecno Spark 10 4G, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.
To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.
To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.
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Conclusion
Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.
Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.
Tecno Spark 10 4G Not Connecting to Wi-Fi? 12 Quick Ways to Fix
Nowadays, it’s pretty much essential to have your Tecno Spark 10 4G or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.
This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.
There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.
Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Tecno Spark 10 4G connected and free from problems and issues.
Part 1: Restart your Tecno Spark 10 4G
Begin by powering off your Tecno Spark 10 4G and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.
Part 2: Turn on Airplane mode and turn off
Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.
Part 3. Check Wi-Fi Router settings
The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Tecno Spark 10 4G. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.
However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.
- Go to your internet router and check the indicator lights
- While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
- Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
- Call up your internet provider to see if there’s an internet connection issue in your area
- Open your web browser and log into your router settings to ensure your Tecno Spark 10 4G is connected to the Wi-Fi network and is allowed to send and receive data
Part 4. Boot your Android in safe mode
If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Tecno Spark 10 4G itself. Fortunately, there are ways you can see whether this is the problem.
The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Tecno Spark 10 4G, but the basic process goes as follows;
- Turn off your Tecno Spark 10 4G by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Tecno Spark 10 4G device is completely off
- Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
- You will see the words ‘Safe Mode’ appear on your screen as the Tecno Spark 10 4G device loads
- Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works
If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.
Part 5. Check the Android Wi-Fi adapter
If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Tecno Spark 10 4G itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.
You need to check both of these to make sure your connection is working properly.
- If using an Android Wi-Fi adapter, make sure all the Tecno Spark 10 4G device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
- If you’re using a router adapter, make sure it’s set up properly, and your Tecno Spark 10 4G is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
- Whichever method you’re using, try disconnecting your Tecno Spark 10 4G and forgetting the network, and then reconnecting and entering the right password to refresh the connection
Part 6. Check SSID and IP address on Android
To make a Wi-Fi connection work, your Tecno Spark 10 4G needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.
Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Tecno Spark 10 4G. Here’s how to check on your Tecno Spark 10 4G to make sure everything is correct.
- Tap the Settings menu option, followed by Wi-Fi on your Tecno Spark 10 4G
- Turn on your Wi-Fi network and connect it to your router
- Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
- Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches
When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.
Part 7. Fix Android system issues in one click
If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Tecno Spark 10 4G. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.
You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.
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To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.
Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.
Once installed, connect your Tecno Spark 10 4G to your computer using a USB cable, and open the software, click “System Repair”.
Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.
Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.
Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.
Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.
Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.
The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!
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Part 8. Check the Wi-Fi connectivity on another phone
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When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.
Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;
- Get another Android or iOS phone or tablet
- Open the Settings menu and connect to the Wi-Fi network you’re having problems with
- Enter the password and connect to the network
- Open a web browser on the phone and try loading a web page
- If the page loads, you know the Wi-Fi network isn’t the problem
- If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network
Part 9. Change the password of the Wi-Fi
Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;
- Log onto your computer and open your Wi-Fi settings
- Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
- Change the password to something complicated using all available digits and characters
- Save the password and restart the router to disconnect all devices
- Now connect your Tecno Spark 10 4G to the router using the new password
Part 10. Reset network settings on Android
Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Tecno Spark 10 4G, hopefully removing the bugs and allowing you to connect.
Here’s how you can do this easily on your Tecno Spark 10 4G;
- From the home screen of your Tecno Spark 10 4G, open the Settings menu
- Tap the Backup & Reset option
- Tap the Reset Network Settings option
- Tap the Reset Network option
- If you need to, enter the PIN number or passcode for the Android device, and the Tecno Spark 10 4G device will confirm the reset has taken place
- Reconnect your Tecno Spark 10 4G to your Wi-Fi network for the changes to take effect
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Part 11. Clear partition cache in recovery mode
As you continue to use your Tecno Spark 10 4G, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.
- Turn off your Tecno Spark 10 4G
- Turn it on by holding down the power button, volume button, and home button
- When your phone vibrates, let go of the Power button, but continue to hold the volume button
- When a menu is displayed, use the volume buttons to navigate the menu
- Select the Android System Recovery option, followed by Wipe Cache Partition
- Restart your device and connect to the internet
If worse comes to worst, another option you have is to factory reset your Tecno Spark 10 4G. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.
However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.
- Open the Settings menu on your Tecno Spark 10 4G
- Navigate to System > Advanced > Reset Options
- Tap the Reset phone option, and enter your PIN code if required
- Tap Erase Everything
- Wait for your phone to complete the process
- Restart your device and connect to the internet
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- Title: Full Solutions to Fix Error Code 920 In Google Play on Tecno Spark 10 4G | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 11:11:16
- Updated at : 2024-07-31 11:11:16
- Link: https://howto.techidaily.com/full-solutions-to-fix-error-code-920-in-google-play-on-tecno-spark-10-4g-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.