Full Solutions to Fix Error Code 920 In Google Play on Vivo Y78 5G | Dr.fone

Full Solutions to Fix Error Code 920 In Google Play on Vivo Y78 5G | Dr.fone

Ariadne Lv13

Full Solutions to Fix Error Code 920 In Google Play on Vivo Y78 5G

If you are using an Android device, you might have encountered the error code 920 in Google Play Store. This error usually occurs when you are trying to download or update an app from the Google Play Store. The error code 920 can be quite frustrating, as it prevents you from downloading or updating your favorite apps. However, there are several ways to fix this error and get your apps back up and running. In this article, we will show you some of the best solutions to fix error code 920 in Google Play Store on Vivo Y78 5G.

Trust me, once you face an error it’s frustrating until you find a solution to it. Almost 90 % of the time we search on the internet for an appropriate solution. But finding a legitimate solution can be hard. Most websites just upload only one method to solve an error. And most times that one single method may not be enough for us. And again we are back to Square one trying to figure out what’s wrong and where we screwed up. Most people face an error 920 on play store. It’s frustrating to get the play store error 920.And not everyone knows what the error 920 is. Rest assured, this article will provide you four methods to get rid of the error 920 problems you face and you will not have to depend on any other further sources for finding out what play store error 920 is or find any other method to get rid of the error 920 on play store.

  • (i) Re-installing the application
  • (ii) Switching off and turning the wifi (cellular data) on
  • (iii) Clearing the cache and data of Google Play Store
  • (iv) Removing and adding back your Google account

Part 1: What is Error Code 920?

Sometimes people think that they have endangered the fate of humanity because of the error that is being displayed (Just Kidding). Don’t worry you haven’t crashed any server or did any damage to your device but you just gave your device a lot of work. Before you got this error you were downloading a lot of apps right. Well, that’s the exact reason why you came up with this error in the first place. There are various reasons behind this error code 920, however, the prominent ones are –

error code 920

  • a. Too much load on your data connection.
  • b. The cache is not cleaned. Thus the connection is getting hampered due to overload.
  • c. Network connection is not stable.

There are a lot of Android users out there and the error 920 on play store doesn’t have a unique solution. You’ll have to try out a bunch of them and find out what works for your device. So one of the given four methods below is definitely going to work on your device.

Part 2: 5 Solutions to fix error 920

METHOD 1: Fix Error Code 920 By Android Repair

If you’re writing a lot of data to your device in one go, this can sometimes overload your phone which can cause data corruption. This could have happened if you try the method above and then still encounter the play store error 920.

If this is the case, there’s a solution known as Dr.Fone - System Repair that can help. This is an industry-leading package that has everything you need to get your device running as it should be.

Dr.Fone - System Repair (Android)

Easiest Fix to Error Code 920

  • Easy operation with no technical knowledge required
  • Simple, one-click play store error 920 fix
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If this is the answer you’re looking for to help you fix your error code 920 problems, here’s a step by step guide on how to use it;

Note: please note that this method may erase all personal data on your device, so make sure you’ve backed up your device before continuing.

Step #1 Head over to the Dr.Fone website and download the Repair software for your Windows computer.

Step #2 Once installed, open the software and select the ‘System Repair’ option from the main menu.

fix error code 920 in one click

Then connect your Vivo Y78 5G using the official cable and select the ‘Android Repair’ option.

select android repair

Step #3 On the next screen, insert your device information to ensure you’re downloading the correct firmware.

device details

Step #4 Put your phone into Download mode by following the onscreen instructions.

fix error code 920 in download mode

Dr.Fone will now download your firmware and automatically install it onto your device. Your phone will then reset, and you’ll be ready to use it without experiencing that annoying error 920 play store code!

METHOD 2: Re-installing the application

This is the first thing that you want to try before going on to the more advanced one. In fact, this is the first thing I’d recommend you to try if you come up with an Error code 920. Just try this whenever you get any error.

Step 1 - Go to the application that you got the error with.

Step 2 - Open that application download page on the Play store.

Step 3 - Uninstall it or even uninstall all the update (If the error came when you were updating the application).

Step 4 - Now you clear the task manager and try installing it once again. If the play store error 920 doesn’t come then you have solved the problem and now wasn’t that easy. So it’s always best to try this step before doing anything else.

![error code 920-install apps](https://images.wondershare.com/drfone/article/2017/06/14985022232651.jpg)

METHOD 3: Switching off and turning the wifi (cellular data) on

This is another basic method in solving the play store error 920. This error comes in when you have given too many tasks to download.

Step 1 - To remove that load Just turn your wifi off and then turn your wifi on (the same goes with your cellular data).

Step 2 - Now after doing this go to your Play Store application and download the application that you were going to download. Now your Play Store Error 920 won’t be bothering you anymore.

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error code 920-turn off wifi

METHOD 4: Clearing the cache and data of Google Play Store

This is a little more complicated (complicated as in you will need to do a little more than the previous two methods). What you need to do is clear the cache and clear the data of the play store. This will get rid of the error code 920 the next time you download or update any application from the Google Play store.

Step 1 – Go to settings of your device.

Step 2 – Now find “Applications” option under the settings menu. Here you can find “Google Play Store” option. Open it.

Step 3 – Now, at the bottom, you can find “Clear Cache” option. Tap on it and your all cache will be cleared.

error code 920-google play store clear cache

After doing this step clear your task manager (delete all recent applications). Go to play store and resume your download or update.

METHOD 5: Removing and adding back your Google account

It is best if you follow the order of the methods mentioned. Like, try each method in the given order until you get rid of the play store error 920. If you reach here then you truly must be in a desperate position to get rid of this error. The best and guaranteed way is to delete your Google account from your phone. By deleting what is meant here is to temporarily remove your account and the adding it in again. What this does is it kind of resets your play store details and it eradicates the error code 920. To do this you need to

Step 1 - go to Settings of your Mobile.

Step 2- Now, find “Accounts” and then go to “Google Accounts”.

Step 3 - In that section find the account you use for the play store or the account that you were using while the error came in. Once you tap on your specific account you’ll find an option to remove the account. Tap on it.

Step 4 - Now you have successfully removed your account and after that re-add your account. After entering your email id and password and hence adding your account. Go back to the play store and find the application that you were downloading or updating when the error code 920 came in. Now re-install it or update it back again. This time you won’t be faced with the play store error 920.

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error code 920-remove account

Again it is best if you follow the methods as illustrated above for removing error code 920 and this might have solved your problem by now. If now, you go for a complete factory reset, do it only at the extreme stage as this will delete all your personal data.

Play Store error 920 is a pretty common error and its solutions are also very easy. Please do ensure that you follow each and every step in sync so that you can get the best result out of these methods and get over with the error code 920 on Google play store.

Reasons for Vivo Y78 5G Stuck on Boot Screen and Ways To Fix Them

One of the main reasons why people own a phone is for convenience. It will be ironic if that device, supposed to grant convenience, provides problems instead. Some people face this when their Android phone is stuck on the logo page and unable to do anything. As expected, this is common in Android phones and is why people are unhappy with Android phones.

This article will share the possible reasons why your Android phone is stuck on the boot screen. This article will share three possible reasons for this problem and five valuable tips to help fix this issue. If all else fails, we have an application to share and recommend that is guaranteed to solve your problem in no time. Keep on reading to find out more!

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Part 1. Why Is Your Vivo Y78 5G Stuck on the Boot Screen?

There are countless reasons why a problem happens, just like why your Android phone is stuck on the logo page. This section sieved out the top 3 reasons why your Android boot screen happens and some tips to overcome it.

1. Changes to the Software

Android is a flexible operating system. It allows users to customize it in any way they desire, which is Android’s beauty. The customizable nature of the operating system allows users to unlock, root, flash, and tinker. However, this flexibility in customization might be a double edge sword. Accidental tampering with the Android system might result in software problems, such as being stuck on the Android boot screen.

Fortunately, this is not a complicated fix. Android accepts different fixes and allows the system to return to how it once was. Even with software issues, the system does not get completely inoperable. The best way to fix changes to the software is to start from the beginning of the process. This might offer the best chance for you to restore your phone to normal.

Although it is fun to customize and change the software, following trusted sources ensures you do not damage your phone. Having an Android phone stuck on the logo page is one of the many examples of the problems that might happen if changes to the software go out of hand.

2. Android Software Updates

Updates are a common cause of Android phones stuck on the logo. It happened when the update did not complete as it should have been. Several reasons for incomplete updates, such as poor internet connection, the connection between computer and phone being lost, a power cut, the phone freezing, and the list go on. When an update is uncompleted, issues such as being stuck at the Android boot screen and many others might occur.

Before an update starts, your mobile device will notify you of the duration of the update. As a tip, set aside an additional 10-15 minutes on top of the update duration to ensure your update is completed successfully. It will be ideal for activating the software update only when there is sufficient power in your phone or keep it charging during the update.

When an update is disrupted or stopped before it completes, the existing Android version will become corrupted while the new software to be updated is incomplete. This means that your Vivo Y78 5G has no system to run on. Always complete your software updates, and you will not have the problem of your Android phone getting stuck on the logo.

updating software

3. Malfunctioning Applications

If you noticed that your Android phone is stuck on the logo page only after installing certain apps, there is a high chance that the app is not compatible with the existing apps in your phone or with the Android version. When an app conflicts with the Android system or other apps, this will run into problems with your phone.

This problem typically happens when an app is downloaded from a third-party source, not the official Google Play Store. This app from a third-party source might be malicious or contain a virus. This can cause problems such as being stuck at the Android boot screen.

To overcome this, locate the app that has been giving you issues and remove the app from your phone. Restart your device, and you should be able to have your Vivo Y78 5G functioning properly.

malfunctioning apps on android

Part 2. 5 Helpful Ways To Fix Android Phones Stuck on Boot Screen

After understanding the common problems on why your Android phone is stuck on the logo page, here are five easy solutions you can try solving at home.


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1. Force Reboot

When encountering problems with your Vivo Y78 5G, such as being stuck at the Android boot screen, you should first try a forced reboot. This simple yet effective solution could be what you need to solve all your Android problems. It is essential to leave your device turned off for at least a minute or two before turning it back on.

forcing rebooting android device

2. Pull Out Battery

Another way to restart your Vivo Y78 5G when it is frozen is to try taking the battery out. Android devices are designed with a removable battery, and sometimes you can resolve the issue easily by removing the battery and replacing it after a couple of seconds. Then, turn on your device again and test to see if your Android phone is stuck on the logo page.

If it works, then the problem is solved. However, some Android devices come with a built-in battery. For these kinds of devices, a stimulated battery pull should be attempted. A simulated battery pull is a set of instructions telling your Vivo Y78 5G to switch off and on again. If your device does not offer the simulated battery pull option, omit this troubleshooting option.

removing battery on android device

3. Charge Your Device

If your Android phone is stuck on the logo page and not getting past it, no matter how many times you have tried, it may be due to a low battery! As simple as it sounds, plug your device into a power outlet and try restarting your phone. You might be surprised that this simple fix is all it takes to solve your Android problem.

charging android device

4. Wipe Cache Data

Cache refers to a software or hardware component of an Android device that stores your program and data for reference. This data might result from the daily usage of your device or duplicate data from a different source on the Vivo Y78 5G device. Similar to a computer, if the cache occupies too much space on your device, it might cause your Vivo Y78 5G to become slower and eventually get stuck at the Android boot screen.

Wiping out the cache data from your Vivo Y78 5G could free up more space, allow your device to function faster, and avoid problems such as being stuck at the Android boot screen. Do not worry; wiping the cache data is entirely safe and will not lead to any loss of important data or programs on your phone.

5. Factory Reset

If all the methods above fail, performing a factory rest might be your last option. However, it is important to note that performing a factory reset will erase everything on your phone, including apps, contacts, photos, etc. As a tip, back up all your data from your device before performing a factory reset. That way, you can still retrieve all your precious information after the reset.

Follow the steps below to perform a factory rest on your Vivo Y78 5G:

Step 1: Turn off your phone and press the Power button and Volume Down button at the same time

Step 2: Use the Volume button to scroll the options and highlight Wipe data/factory reset. Press the Power button to begin the factory reset.

factory reset of android phones

Part 3. Bonus Tip: Best App To Solve Android Phone Stuck On Boot Screen

If all the solutions above do not work and you do not want to perform a factory reset on your phone, one option is to use an app called Dr.Fone. It is one of the most effective phone recovery solutions and can help to bring your Vivo Y78 5G back to a state like it was brand new. Being stuck on the Android boot screen will be a problem of the past.

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interface of dr.fone

Refer to the tutorial below to solve your Android phone is stuck on the logo page issue.

Step 1: Download and install Dr.Fone – System Repair (Android) on your computer. Open the application and connect your Vivo Y78 5G to the computer.

Step 2: Select the issue you face on the next page. If you use a Vivo Y78 5G phone, select Stuck at Vivo Y78 5G Logo. Alternatively, you can click on Black Screen or Stuck in Boot Loop.

selecting issue from dr.fone

Step 3: Input the Brand, Name, Model, Country, and Carrier of your phone and click on Next.

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filling in data for phone

Step 4: Follow the instructions provided on the page and wait for the system repair to finish. After which, click on Done to complete the process.

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Conclusion

This article summarizes some possible reasons your Android phone is stuck on the logo page. Five useful strategies were shared to easily overcome your Vivo Y78 5G being stuck in the boot. However, if all the above methods do not work, we recommend trying the Dr.Fone-System Repair.

Dr.Fone-System Repair repairs the operating system issues and fixes the problem with your Vivo Y78 5G. Once you power on your Vivo Y78 5G again, you can rest assured that it will be like new.

Android Safe Mode - How to Turn off Safe Mode on Vivo Y78 5G?

Safe mode on Android is very useful to get rid of dangerous apps and malware. This allows the user to perform a uninstall of the crashed or malicious apps by putting safe mode on Android. Now the question is how to remove safe mode? In this article, we have discussed in detail how to get out of safe mode and also discussed some frequently asked questions. Keep reading this article.

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Part 1: How to turn off safe mode on Android?

This is very important to turn off the safe mode after you put the safe mode on Android. Your mobile performance is limited in this mode. So you have to turn off safe mode. For doing this, there are some methods. Try to apply them one by one. If you succeed, stop there. Else go to the next method.

Method 1: Restarting the Vivo Y78 5G device

This is the easiest method to turn off the safe mode in Android. To use this method, follow the steps below.

Step 1 – Tap and hold the power button of your Vivo Y78 5G.

Step 2 – You could find the option “Restart”. Tap on it. (If you have only one option, move to the step no 2)

Step 3 – Now, your phone will boot up in some time and you can see the Vivo Y78 5G device is no more on safe mode.

the Vivo Y78 5G device

This method, if goes well, will turn off safe mode in Android from your device. IF not, move to the next method instead.

Method 2: Do a soft reset:

The soft reset is very easy to perform. It won’t delete any of your personal files etc. Besides, it clears all the temp files and unnecessary data and recent apps so that you get a healthy device. This method is very good for turning off Safe mode on Android.

Step 1 – Tap and hold the power button.

Step 2 – Now, select “Power off” from the given option. This will make your device off.

Step 3 – Wait a few seconds and then turn it on again.

This time you can see your phone is no more in safe mode. Also, your junk files have been also removed. If you still find the Vivo Y78 5G device is the safe mode, follow the next method.

Method 3: Break all power

This method is sometimes very helpful to turn off safe mode on android by disconnecting all the power as well as resetting the SIM card.

Step 1 – Take the back cover off from the Vivo Y78 5G device and remove the battery. (Not all devices will give you this facility)

Step 2 – Take out the SIM card.

Step 3 – Reinsert the SIM card and insert the battery again.

Step 4 – Turn the Vivo Y78 5G device on by tapping and holding the power button.

Now, you can see your device is out of safe mode. If you still find your device in Safe mode, see the next method.

Method 4: Wipe the cache of the Vivo Y78 5G device.

The cache of the Vivo Y78 5G device sometimes creates an obstacle in overcoming the safe mode on Android. To solve this issue, follow the steps below.

Step 1 – Turn on your device in safe mode. It can generally be done by tapping the home, power, and volume up button on Android device. If this combination is not working for you, search the internet with your device model number.

tap home, power and volume up

Step 2 – Now you can find the recovery mode screen. Navigate to the “Wipe cache” option with the volume up and down button and select the option by tapping the power button.

Navigate to “Wipe cache”

Step 3 – Now follow on-screen instruction and your device will be rebooted.

After successful completion of this method, your device should no longer be in safe mode. If the problem still persists, the only solution is to do a factory reset. This will erase all the data from your device. So take backup of your internal storage.

Method 5: Factory data reset

To factory data reset, you have to follow the below steps.

Step 1 – Enter in the recovery mode by following the steps mentioned earlier.

Step 2 – Now select “Factory data reset” from the given options.

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select “Factory data reset”

Step 3 – Now, follow the on-screen instructions and your device will be factory reset.

After this method, you can successfully get rid of the safe mode on Android. Restore your data from the backup you created.

Watch the video below to turn off safe mode on your phone:

Part 2: How to put the phone in safe mode?

If some apps or programs create a problem on your device, the solution is safe mode. Safe mode allows you to uninstall the app or the program out of your device safely. So, safe mode on Android is quite useful sometimes. Let’s have a look at how to turn on safe mode in Android.

Before this, remember to take a backup of your Vivo Y78 5G. We recommend you to use the Dr.Fone - Phone Backup (Android). This tool is the best in its class to provide users with a very easy-to-use user interface yet powerful solution.

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Always remember to use this tool before you enter in the safe mode as you never know what will happen next and you might end up with factory resetting. This, as the result, will erase all your valuable data. So always perform backup data before you proceed.

To enter the safe mode, follow the instructions below.

Step  1 – First of all, long press the power button and let the Power options appear.

Power options

Step 2 – Now, long press on the “Power off” option. This will instantly ask you if you want to reboot into safe mode. Select the option and your device will reboot in safe mode.

‘Power off”

If you are using Android version 4.2 or earlier, turn off the Vivo Y78 5G device and turn it on the back by tapping the power button. When the logo appears, tap and hold the volume down button. This will allow the Vivo Y78 5G device to boot in safe mode.

Follow these steps carefully and now you can see a “Safe Mode” written at the corner of your device. This will confirm that you have successfully entered in Safe mode on Android.

Part 3: Safe mode on Android FAQs

In this section, we’ll discuss some frequently asked questions about the safe mode. Some users have many questions regarding the safe mode. Here we’ll try to cover some of them.

1. Why is My Vivo Y78 5G on safe mode?

This is a very common question around the world. For many Android device users, it’s quite common to see your phone in safe mode suddenly. Android is a secure platform and if your device sees any threat from your recently installed apps or any programs that want to harm your device; it would go into safe mode automatically. Sometimes, you might accidentally perform the steps discussed in part 2 and boot your device in safe mode.

2. Safe mode won’t turn off on My Vivo Y78 5G

For the solution to remove safe mode from your device you must follow the step-by-step methods as mentioned in part 1. This will surely take your device out of the safe mode.

The safe mode is a very useful program for any Android device. But it limits the programs of Android and you must remove safe mode after uninstalling the harmful app. This article showed you how to turn off safe mode easily.

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  • Title: Full Solutions to Fix Error Code 920 In Google Play on Vivo Y78 5G | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 11:12:24
  • Updated at : 2024-07-31 11:12:24
  • Link: https://howto.techidaily.com/full-solutions-to-fix-error-code-920-in-google-play-on-vivo-y78-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.