Gmail Not Working on Oppo A58 4G: 7 Common Problems & Fixes

Ever since Android is introduced, it has almost eliminated the need of computers to work through Gmail. Gmail carries much importance especially when you’re a working person. A lot of work is done through mails on daily basis. But maybe today is not your lucky day. Maybe Gmail is giving you a hard time today. Is it? Is your Gmail not responding or keeps stopping you from going further? Well! There is no need to be bothered anymore. We are discussing some of the general Gmail problems along with their fixes. So, if your Gmail is not working on Android, you can go through this article and find the relevant solution.

Problem 1: Gmail App not responding or keeps crashing

First and foremost, the most common situation people meet with is when there Gmail keeps crashing. Or simply, it doesn’t respond at all. When you open it, it stuck for a few seconds and then you have to close it. It seriously is an annoying issue. If your Gmail is also not responding or crashing and you aren’t able to work properly, following are the solution you can follow.

Clear Cache

The first thing you can do to fix Gmail not responding issue is to clear the cache of Gmail. This has higher chance to get the issue resolved. To do this:

1. Go to “Settings” and look for “Apps & Notifications”. Please note that the option may vary in some Android phone like it maybe “Application” or “App Manager”. So, don’t panic and look for the option carefully.

   

2. Now, from the apps list, search “Gmail” and tap on it.

   

3. Go to “Storage” followed by “Clear Cache”.

Click here


Restart the Oppo A58 4G device

Restarting the Oppo A58 4G device in the first place simply resolves many problems and so in the instance when Gmail keeps stopping. Simply long press the power button of your device and restart the Oppo A58 4G device. See of the problem gets vanished or not.

Factory Reset the Oppo A58 4G device

The next option that you can try is resetting your device. This will lead to data loss so we suggest you to take backup firstly and then proceed with this method.

1. Hit on “Settings” and search for “Backup & Reset” option.

   

2. Tap on “Reset” or “Erase all data” (the option name again may vary).

If unfortunately the above solutions don’t work, there is a requirement to flash the stock Android ROM again. Before you wonder how, there is a professional one-click tool that can surely be of assistance. It is Dr.Fone - System Repair (Android) . The tool takes special care of the Android phones and fixes almost every system issues with ease. It takes no special technical skills and performs efficiently.

Problem 2: Gmail won’t sync between all ends

The next most common problem where people get stuck with is when there Gmail won’t sync. Here are the solutions to this particular problem.

Make Space in the Phone

When Gmail stops syncing, one of the things that can save you is clearing the storage. It is the space that maybe the culprit and therefore the syncing don’t work at all. We would like to suggest you removing the unwanted apps to clear the storage or deleting the downloaded files. You can also transfer the important files to your computer and make the space vacant.

Check Gmail Sync Settings

When still the Gmail not working issue persists and you can’t sync, make sure to check the Gmal sync settings. For this, follow the steps below:

1. Launch the Gmail app and tap on the menu icon (three horizontal lines).
2. Tap “Settings” and choose your account.

![Gmail crashing on Android - find settings](https://images.wondershare.com/drfone/article/2019/04/gmail-sync-settings-1.jpg)

3. Check the box next to “Sync Gmail” if it’s not checked.

Restart the Oppo A58 4G device

Again, restarting can also be helpful in this situation. When you boot the Oppo A58 4G device again, check if your Gmail can sync or not.

Problem 3: Gmail won’t load

In case you are using the Gmail over your web browser and it has tested your patience in loading, here are the solutions that could prove to be fruitful for you. Please check these out.

Ensure to Use Gmail Supported Browser

First of all, you need to make sure that the browser you are using works with Gmail or not. Gmail can smoothly perform in Google Chrome, Firefox, Safari, Internet Explorer and Microsoft Edge. However, the browsers should be updated. So, please make sure that these browsers are running on the latest versions. Moreover, in case you use Chromebook, don’t forget to update the operating system in order to let it support Gmail.

Clear Cache of web browser

If you tried the above method but to no avail, try to clear the cache and cookies of the web browser. But by doing so, the browser history will be removed. As well as, the records of the websites you previously enjoyed will also be lost.

Check browser extensions or add-ons

 If not the above one, try this tip. It encourages you to check your browser extensions. Perhaps these are interfering with the Gmail and due to this conflict, Gmail won’t load. You can either turn off these extensions and plug-ins temporarily or make use of the incognito mode of the browser where there are no such things like extensions and plug-ins.

Problem 4: Gmail can’t send or receive

Gmail also gives you problem in sending or receive mails and messages. And to troubleshoot such issue, following are the solutions mentioned.

Check the Latest Version of Gmail

This issue is likely to emerge when you are using an outdated version of Gmail. And therefore, the first solution says you to check if the Gmail update is available. You can go to the Play Store and from the “My apps & games” option, you can see if Gmail needs to be updated or not.

Verify Internet Connection

Another thing that carries weight while you can send or receive mails is the internet connection. As we all know that Gmail won’t respond if the Oppo A58 4G device is not connected to the internet. Therefore, you are advised to turn off Wi-Fi and then enable it again. Also, please ensure to switch to Wi-Fi if you are using the cellular data. This may hamper the process and stop you from receiving or sending mails.

Remove you Account and Add Again

If still Gmail keeps stopping you to go ahead, make sure to once sign out from it. To do this:

1. Open your Gmail app and go to “Manage accounts on this device”.

![Gmail crashing on Android - open gmail](https://images.wondershare.com/drfone/article/2019/04/remove-account-1.jpg)

2. Now, tap on the account you are working with. Tap on “REMOVE ACCOUNT” thereafter. After this, you can again sign in and then check if the problem is gone or not.

Problem 5: Stuck in sending

Now, here is another annoying problem that doesn’t let Gmail working on Android properly. This problem addresses the situation where users send a mail but it gets stuck on sending. If this is the problem that you are going through, the following solutions will help you.

Try Alternative Gmail Address

First of all, if Gmail is not working due to stuck in sending issue, we advise you to make use of some other Gmail address to send the mail. If the problem still occurs, jump to the next solution.

Check Network Connection

As already mentioned, be sure of an active internet connection while working with Gmail. When you are not using a stable connection, it may lead to stuck on sending, Gmail crashing and many other issues. You can fix the issue by doing these three things:

1. Most importantly, use only Wi-Fi rather than cellular data if you want a smoother process.
2. Turn off Wi-Fi and then turn it on again after nearly 5 seconds. Do the same with the router. Plug it out and the plug in.
3. Lastly, turn on Airplane mode and after a few seconds, turn it off again.

Now try to send the mail and see if things are still the same or not.

Check Attachments

Large attachments can also be the reason for this issue. We would here like to suggest you to check the attachments you are sending. If these are not so important, you can remove them and send the mail. Or if it is not possible to send the mail without attachments, compressing the files can be a solution.

Problem 6: “Account not synced” issue

Many times, the users get the error that says “Account not synced” while they try to work with Gmail. And this is the 6^th problem we are introducing. The ways mentioned below will assist to get out of the trouble.

Make Space in the Phone

When Gmail stops to further the process by prompting “Accounts not synced” issue, be sure that your Oppo A58 4G has some storage in it. If not, create it straight away. As we also mentioned in one of the above solutions, you can either delete the unnecessary files or transfer the important files to the PC to make the space in the phone. Go along with this tip and see if it works.

Check Gmail Sync Settings

As another solution, check Gmail sync settings to get the issue fixed.

1. Simply open Gmail and hit the menu icon which is three horizontal lines on the top.
2. Go to “Settings” and choose your account.

![Gmail not responding - go to settings](https://images.wondershare.com/drfone/article/2019/04/gmail-sync-settings-1.jpg)

3. See the tiny box beside “Sync Gmail” and check it if it is not.

WPS Office Premium ( File Recovery, Photo Scanning, Convert PDF)–Yearly

Restart the Oppo A58 4G device

If the above method went futile, simply restart your device. Take help of the Power button on your device. Long press it and from the options, restart it. This will hopefully work for you.

Problem 7: Gmail app running slow

The last problem that you may face is the slow-going Gmail app. In simple words, you may experience that Gmail app is operating extremely slowly. To fix this, following solutions will help you.

Restart the Phone

It is a universal method to fix minor Android system issues. And here too, we would like you to restart your Oppo A58 4G in the first place when you find that Gmail is not responding due to the sluggish behavior.

Clear Storage of Device

Usually all the apps start running slow when the Oppo A58 4G device is not having sufficient space. As the apps need space to function quickly and appropriately, having the Oppo A58 4G device on low storage can prove to be a bad luck for Gmail. So, make sure you wipe out the items you no longer needed on your device and create some room so that the Gmail responds nicely and won’t be running slow anymore.

Update Gmail App

As the last tip that will indeed help you is to update the Gmail app. Until you update the app when required, Gmail keeps stopping you from working and you will definitely get frustrated. Therefore, go to Play Store and look for the Gmail update. If it is available, welcome it with smile and bid farewell to the problem of slow running Gmail.

What if your problem still doesn’t get resolved after following these 3 tips? Well! If that is the case, we will again recommend you to make use of an expert one-click tool to flash the stock Android ROM.

Dr.Fone - System Repair (Android) is going to help you serving the purpose. This mighty tool possesses huge success rate and one can rely on it for its simplicity and security. It is designed to work with numerous problem related to Android system. So, no matter if your Gmail keeps crashing or keeps stopping, it has the solution for everything.

Dr.Fone - System Repair

Fix all Gmail issues caused by Android system:

• Gmail app corruption or not opening
• Gmail app crashing or stopping
• Gmail app not responding

How To Fix Unresponsive Touch Screen on Oppo A58 4G

With the increase in our reliance on smartphones, having touchscreen problems on your device can be annoying. Sometimes, it’s even more frustrating than a physically broken screen because you don’t know where the issue is coming from.

If your touchscreen is malfunctioning or doesn’t work correctly, you cannot interact with your device. On this page, you’ll learn general phone touch problems on Android and how to get rid of them. Now explore the article to learn more.

TubeDigger - online video downloader from mostly any site

Part 1: Why Is My Android Experiencing Touch Screen Problems

Below are some of the most common reasons you’re experiencing touch problems on your Android smartphone.

• The touchscreen problemfreezes your phone, lags, or hangs.
• Some parts of the screen work fine, but some don’t.
• Your screen responds inaccurately (typing “a” gets you “q” or “z”).
• The touchscreen is automatically operating itself, resulting in ghost touch.
• It doesn’t respond to any taps, and the phone’s screen has stopped working.
• The device is physically damaged, or the screen is cracked or broken.
• Outdated devices are prone to the black/white/blue screen of death.

Part 2: Tips, Fixes, and Workarounds To Fix Your Oppo A58 4G Touch Problems

If any of the outlined reasons above are the cause of your touch screen malfunctioning, here are some solutions to fix it.

Method 1: Remove the Screen Protector and Phone Case

Some phone cases and screen protectors cause touch problems on your Android screen. This issue is prevalent if you recently changed your phone case or screen protector. It may be due to incompatibility, but you should remove them to see if your phone starts responding again.

Method 2: Clean Your Android Smartphone

A touchscreen malfunctioning can also be a sign of a dirty display. Since the screen relies on contact between your fingers and the touchpad to perform actions, this also applies to foreign particles such as dirt, debris, smudges, oil, and more. Clean your touchscreen with wipes or a soft cloth by gently wiping over the screen.

Method 3: Stop Using Your Android Device for a While

Touch problems also arise due to abnormal temperature changes. Your phone might experience ghost touch if it’s too cold or hot. For your screen to function correctly, it needs to be in a temperate environment. Remember to take breaks between phone usage, especially when the phone gets too hot. Avoid using your device under hot conditions, direct sunlight, or anything affecting your phone’s normal temperature.

Method 4: Restart Your Android

Performing a reboot sounds trivial with such a complicated issue. But sometimes, it’s often the most successful way to fix a touchscreen problem on an Android device. Restarting your Android shuts down and resets all background services, which may have led to your issue.

To restart your Android, press and hold the Power button for several seconds to switch off your phone. In other smartphones, you may need to hold down the Power button as well as the Volume Down button at the same time.

Method 5: Factory Data Reset Your Android

Before attempting to have your device checked for any hardware defects, you should try completing a Factory Reset. To do this, go to Settings > Backup and Reset. Next, tap on Factory data reset > Delete all.

Performing a Factory Data Reset will erase all your data and restore your device to its factory default settings. Creating a backup before doing this step is recommended, as you will lose all your personal data once the process starts.

dotConnect for Oracle is an ADO.NET data provider for Oracle with Entity Framework Support.

Method 6: Put Your Android into Recovery Mode

If all else fails, placing your Android into Recovery Mode should be a last resort. Doing this method works similarly to the method above. You should perform this method if the screen is unresponsive and only the buttons on your Android are functional. Here’s how.

Note

Placing your Android into Recovery Mode is different depending on your Android smartphone. Refer to your owner’s manual to see which method is right for your Oppo A58 4G.

Step 1A: Press and hold the Power button and Volume Down buttons at the same time. Continue holding both buttons until the screen starts.

Step 1B: If your Oppo A58 4G still has a Home button, press and hold the Home button and the Power button at the same time. Continue holding them until the screen starts.

Step 1C: If step 1A did not put your Android into Recovery Mode, press and hold the Power and Volume Up and Down buttons simultaneously. Continue pressing all three until the screen starts.

Step 2: Use the Volume buttons to navigate the choices, select Wipe data/factory reset, and confirm your choice with the Power button.

Step 3: Wait for the process to complete and for your Oppo A58 4G to restart automatically.

NeoDownloader - Fast and fully automatic image/video/music downloader.

Method 7: Replace Your Android Touchscreen

If doing all the earlier workarounds and fixes couldn’t resolve the touchscreen problem, it could be the screen itself. While replacing the touchscreen yourself is possible if you have the technical know-how, it’s still best to bring it to a professional to prevent further damage. You should have your Oppo A58 4G checked by a technician if the screen is getting weak, has water damage, or has failing screen components.

“

Method 8: Bring it to an Authorized Service Center

Your phone touch problem might not be caused by the screen, even when you had it replaced. If your Android is still unresponsive, it’s best to bring your smartphone to an authorized service center or directly to the phone manufacturer, especially when all efforts are exhausted.

Any DRM Removal for Mac： Remove DRM from Adobe, Kindle, Sony eReader, Kobo, etc, read your ebooks anywhere.

Part 3: How To Fix Android Touch Problem With an Alternative

If all the general phone touch problems on your Oppo A58 4G persist, you should strongly consider Wondershare Dr.Fone to do the job. The program can fix all Android system issues without any required skills. Problems caused by the operating system or software, such as the black screen of death, boot loop, ghost touch, and more, are done within less than 10 minutes with the program.

Key Features

Dr.Fone – System Repair (Android) has many features you can immediately take advantage of. Here are some of them below.

• Fix All Android Problems In Minutes

Wondershare Dr.Fone allows you to fix all touchscreen problems on your smartphone within less than 10 minutes. Moreover, it has a high success rate making it one of the most reliable tools available today.

• Supports up to 1000+ Android Models

The program supports almost all Oppo A58 4G models and other Android devices, whether unlocked or from a carrier. Dr.Fone is equipped with all the proper firmware to flash your Oppo A58 4G with just a few clicks. In addition, it has handy on-screen instructions to help you complete the whole process with ease.

Pros and Cons

Here are the pros and cons of using Dr.Fone – System Repair (Android) to know if you’re still undecided.

Pros

• The user interface is clutter-free, making it highly beginner-friendly.
• The fast processing time to fix your Oppo A58 4G means you can do more in less time.

Cons

• The free version only works until you see if your Oppo A58 4G is compatible with the app. You will be required to enter a valid license once you initiate the repair process.
• If you own an iOS device, you’ll have to get the iOS version.

How To Fix Black Phone Screen With Wondershare Dr.Fone

Follow the step-by-step guide below to start fixing general phone screen problems on Android using Wondershare Dr.Fone.

Step 1: Download and install Wondershare Dr.Fone on your computer. Next, launch the program and connect your Oppo A58 4G to your computer.

Step 2: Click Start to initiate the setup on a new window. From there, select the Brand, Name, Model, Country, and Carrier of your Oppo A58 4G and click Next.

Take advantage of PREMIUM features.
Create your texts / logos without any limitation.
No attribution required when downloading.
No advertising on the website.
TextStudio.com PREMIUM - Monthly Membership

Step 3: Follow the on-screen instructions on the main program window to initiate the repair process. After that, wait for your Android smartphone to return to its original state.

Part 4: FAQs

Here are some FAQs you should remember when experiencing phone touch problems.

Easy GIF Animator is a powerful animated GIF editor and the top tool for creating animated pictures, banners, buttons and GIF videos. You get extensive animation editing features, animation effects, unmatched image quality and optimization for the web. No other GIF animation software matches our features and ease of use, that’s why Easy GIF Animator is so popular.

1. Does a Cracked Screen Affect Touch on an Android?

If you continue using a smartphone with a cracked screen, there are several implications. Your device will be vulnerable to further damage and might develop touchscreen problems,and your sensors will gradually begin to malfunction. The capabilities of your device are also compromised the longer you delay repairing it. Moreover, a cracked screen can put your fingers at risk of injury due to potential glass splinters.

2. How Do I Temporarily Fix a Cracked Screen?

If you can’t take your cracked screen to a repair shop, apply a small amount of vegetable oil or petroleum jelly to the screen. Doing this will not fix the issue but will make the cracks less noticeable. On the other hand, you can also apply a screen protector to safeguard your phone against further damage. The screen protector slows down or prevents the cracks from getting worse.

3. Can I Use Dr.Fone for Free?

You can download and install Dr.Fone – System Repair (iOS) or (Android) for free to evaluate the program’s offerings. You can do the first few steps to see if the app supports your device. However, you need to get the full version and enter a valid license code to repair your smartphone.

safe & secure

4,471,551 people have downloaded it

Conclusion

If the touchscreen is malfunctioning on your smartphone, one of the fixes above should help solve the problem. If it did not solve the issue, consider using Dr. Fone – System Repair for iOS or Android when you need an all-in-one solution to all your phone screen problems.

However, if your screen is broken or cracked, going to an authorized service center is still your best bet, especially when your screen urgently needs a replacement. Delaying it further may hurt your wallet in the long run, so it’s best to fix it as soon as possible.

WinUtilities Pro

7 Solutions to Fix Error Code 963 on Google Play Of Oppo A58 4G

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

• The tool is recommended for its higher success rate.
• Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
• It’s considered as the first tool that offers one-click operation for Android repairing.
• There’s no technical expertise needed to use this tool.

4,997,014 people have downloaded it

This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Oppo A58 4G prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Oppo A58 4G device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Oppo A58 4G and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Oppo A58 4G or tablet entered in Download mode. For this, following are the steps to be taken:

If the Oppo A58 4G device contains Home button:

• Turn the Oppo A58 4G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Oppo A58 4G device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Project Manager - Asset Browser for 3Ds Max

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Oppo A58 4G device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Epubor Audible Converter for Mac： Download and convert Audible AAXC/AA/AAX to MP3 with 100% original quality preserved.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

ZoneAlarm Pro Antivirus + Firewall NextGen

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.


Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.