Gmail Not Working on Oppo K11x 7 Common Problems & Fixes | Dr.fone
Gmail Not Working on Oppo K11x: 7 Common Problems & Fixes
Ever since Android is introduced, it has almost eliminated the need of computers to work through Gmail. Gmail carries much importance especially when you’re a working person. A lot of work is done through mails on daily basis. But maybe today is not your lucky day. Maybe Gmail is giving you a hard time today. Is it? Is your Gmail not responding or keeps stopping you from going further? Well! There is no need to be bothered anymore. We are discussing some of the general Gmail problems along with their fixes. So, if your Gmail is not working on Android, you can go through this article and find the relevant solution.
Problem 1: Gmail App not responding or keeps crashing
First and foremost, the most common situation people meet with is when there Gmail keeps crashing. Or simply, it doesn’t respond at all. When you open it, it stuck for a few seconds and then you have to close it. It seriously is an annoying issue. If your Gmail is also not responding or crashing and you aren’t able to work properly, following are the solution you can follow.
Clear Cache
The first thing you can do to fix Gmail not responding issue is to clear the cache of Gmail. This has higher chance to get the issue resolved. To do this:
- Go to “Settings” and look for “Apps & Notifications”. Please note that the option may vary in some Android phone like it maybe “Application” or “App Manager”. So, don’t panic and look for the option carefully.
![gmail not working android - clear cache](https://images.wondershare.com/drfone/article/2019/04/clear-cache-gmail-1.jpg)
- Now, from the apps list, search “Gmail” and tap on it.
![gmail not working android - search gmail](https://images.wondershare.com/drfone/article/2019/04/clear-cache-gmail-2.jpg)
- Go to “Storage” followed by “Clear Cache”.
Restart the Oppo K11x device
Restarting the Oppo K11x device in the first place simply resolves many problems and so in the instance when Gmail keeps stopping. Simply long press the power button of your device and restart the Oppo K11x device. See of the problem gets vanished or not.
Factory Reset the Oppo K11x device
The next option that you can try is resetting your device. This will lead to data loss so we suggest you to take backup firstly and then proceed with this method.
Hit on “Settings” and search for “Backup & Reset” option.
Tap on “Reset” or “Erase all data” (the option name again may vary).
If unfortunately the above solutions don’t work, there is a requirement to flash the stock Android ROM again. Before you wonder how, there is a professional one-click tool that can surely be of assistance. It is Dr.Fone - System Repair (Android) . The tool takes special care of the Android phones and fixes almost every system issues with ease. It takes no special technical skills and performs efficiently.
Problem 2: Gmail won’t sync between all ends
The next most common problem where people get stuck with is when there Gmail won’t sync. Here are the solutions to this particular problem.
Make Space in the Phone
When Gmail stops syncing, one of the things that can save you is clearing the storage. It is the space that maybe the culprit and therefore the syncing don’t work at all. We would like to suggest you removing the unwanted apps to clear the storage or deleting the downloaded files. You can also transfer the important files to your computer and make the space vacant.
Check Gmail Sync Settings
When still the Gmail not working issue persists and you can’t sync, make sure to check the Gmal sync settings. For this, follow the steps below:
- Launch the Gmail app and tap on the menu icon (three horizontal lines).
- Tap “Settings” and choose your account.
![Gmail crashing on Android - find settings](https://images.wondershare.com/drfone/article/2019/04/gmail-sync-settings-1.jpg)
- Check the box next to “Sync Gmail” if it’s not checked.
Restart the Oppo K11x device
Again, restarting can also be helpful in this situation. When you boot the Oppo K11x device again, check if your Gmail can sync or not.
Problem 3: Gmail won’t load
In case you are using the Gmail over your web browser and it has tested your patience in loading, here are the solutions that could prove to be fruitful for you. Please check these out.
Ensure to Use Gmail Supported Browser
First of all, you need to make sure that the browser you are using works with Gmail or not. Gmail can smoothly perform in Google Chrome, Firefox, Safari, Internet Explorer and Microsoft Edge. However, the browsers should be updated. So, please make sure that these browsers are running on the latest versions. Moreover, in case you use Chromebook, don’t forget to update the operating system in order to let it support Gmail.
Clear Cache of web browser
If you tried the above method but to no avail, try to clear the cache and cookies of the web browser. But by doing so, the browser history will be removed. As well as, the records of the websites you previously enjoyed will also be lost.
Check browser extensions or add-ons
If not the above one, try this tip. It encourages you to check your browser extensions. Perhaps these are interfering with the Gmail and due to this conflict, Gmail won’t load. You can either turn off these extensions and plug-ins temporarily or make use of the incognito mode of the browser where there are no such things like extensions and plug-ins.
Problem 4: Gmail can’t send or receive
Gmail also gives you problem in sending or receive mails and messages. And to troubleshoot such issue, following are the solutions mentioned.
Check the Latest Version of Gmail
This issue is likely to emerge when you are using an outdated version of Gmail. And therefore, the first solution says you to check if the Gmail update is available. You can go to the Play Store and from the “My apps & games” option, you can see if Gmail needs to be updated or not.
Verify Internet Connection
Another thing that carries weight while you can send or receive mails is the internet connection. As we all know that Gmail won’t respond if the Oppo K11x device is not connected to the internet. Therefore, you are advised to turn off Wi-Fi and then enable it again. Also, please ensure to switch to Wi-Fi if you are using the cellular data. This may hamper the process and stop you from receiving or sending mails.
Remove you Account and Add Again
If still Gmail keeps stopping you to go ahead, make sure to once sign out from it. To do this:
- Open your Gmail app and go to “Manage accounts on this device”.
![Gmail crashing on Android - open gmail](https://images.wondershare.com/drfone/article/2019/04/remove-account-1.jpg)
- Now, tap on the account you are working with. Tap on “REMOVE ACCOUNT” thereafter. After this, you can again sign in and then check if the problem is gone or not.
Problem 5: Stuck in sending
Now, here is another annoying problem that doesn’t let Gmail working on Android properly. This problem addresses the situation where users send a mail but it gets stuck on sending. If this is the problem that you are going through, the following solutions will help you.
Try Alternative Gmail Address
First of all, if Gmail is not working due to stuck in sending issue, we advise you to make use of some other Gmail address to send the mail. If the problem still occurs, jump to the next solution.
Check Network Connection
As already mentioned, be sure of an active internet connection while working with Gmail. When you are not using a stable connection, it may lead to stuck on sending, Gmail crashing and many other issues. You can fix the issue by doing these three things:
- Most importantly, use only Wi-Fi rather than cellular data if you want a smoother process.
- Turn off Wi-Fi and then turn it on again after nearly 5 seconds. Do the same with the router. Plug it out and the plug in.
- Lastly, turn on Airplane mode and after a few seconds, turn it off again.
Now try to send the mail and see if things are still the same or not.
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Check Attachments
Large attachments can also be the reason for this issue. We would here like to suggest you to check the attachments you are sending. If these are not so important, you can remove them and send the mail. Or if it is not possible to send the mail without attachments, compressing the files can be a solution.
Problem 6: “Account not synced” issue
Many times, the users get the error that says “Account not synced” while they try to work with Gmail. And this is the 6th problem we are introducing. The ways mentioned below will assist to get out of the trouble.
Make Space in the Phone
When Gmail stops to further the process by prompting “Accounts not synced” issue, be sure that your Oppo K11x has some storage in it. If not, create it straight away. As we also mentioned in one of the above solutions, you can either delete the unnecessary files or transfer the important files to the PC to make the space in the phone. Go along with this tip and see if it works.
Check Gmail Sync Settings
As another solution, check Gmail sync settings to get the issue fixed.
Simply open Gmail and hit the menu icon which is three horizontal lines on the top.
Go to “Settings” and choose your account.
See the tiny box beside “Sync Gmail” and check it if it is not.
Restart the Oppo K11x device
If the above method went futile, simply restart your device. Take help of the Power button on your device. Long press it and from the options, restart it. This will hopefully work for you.
Problem 7: Gmail app running slow
The last problem that you may face is the slow-going Gmail app. In simple words, you may experience that Gmail app is operating extremely slowly. To fix this, following solutions will help you.
Restart the Phone
It is a universal method to fix minor Android system issues. And here too, we would like you to restart your Oppo K11x in the first place when you find that Gmail is not responding due to the sluggish behavior.
Clear Storage of Device
Usually all the apps start running slow when the Oppo K11x device is not having sufficient space. As the apps need space to function quickly and appropriately, having the Oppo K11x device on low storage can prove to be a bad luck for Gmail. So, make sure you wipe out the items you no longer needed on your device and create some room so that the Gmail responds nicely and won’t be running slow anymore.
Update Gmail App
As the last tip that will indeed help you is to update the Gmail app. Until you update the app when required, Gmail keeps stopping you from working and you will definitely get frustrated. Therefore, go to Play Store and look for the Gmail update. If it is available, welcome it with smile and bid farewell to the problem of slow running Gmail.
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7 Fixes for “Unfortunately, Phone Has Stopped” on Oppo K11x
Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.
Part 1: When can the “Unfortunately, Phone has stopped” error come?
First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.
- When you install a custom ROM, the issue might occur.
- The upgrading of the software or incomplete updates can lead to crashing the Phone app.
- Data crashes can be another reason why this error shows up.
- Infection through malware and virus on your phone is also included when the Phone app might crash.
Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error
2.1 Open the Phone app in Safe Mode
First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Oppo K11x device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Oppo K11x device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.
- Switch off the Oppo K11x phone first.
- Now keep pressing the “Power” button until you see the Oppo K11x logo on the screen.
- Release the button and immediately press and hold the “Volume Down” key.
- Leave the key once the Oppo K11x device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.
2.2 Clear the cache of the Phone app
The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.
- Open “Settings” on your device and go to “Application” or “Apps”.
- Now from the list of all applications, go to “Phone” and tap on it.
- Now, click on “Storage” and choose “Clear Cache”.
2.3 Update Google Play services
Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.
2.4 Update the Oppo K11x firmware
When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Oppo K11x firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.
- Open “Settings” and go to “About Device”.
- Now tap on “Software Updates” and check for the availability of the new update.
- Download and install it and then try to use the Phone app.
2.5 Clear partition cache
Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Oppo K11x device and make it work like before.
- Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
- The recovery mode screen will appear now.
- From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
- To select, press the “Power” button.
- The process will begin and the Oppo K11x device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.
2.6 Get the Oppo K11x system repaired in one click
If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).
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- It shows great compatibility with all Oppo K11x devices and other Android phones supporting over 1000 Android brands.
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How to fix crashing Phone app using Dr.Fone - System Repair (Android)
Step 1: Get the Software Installed
Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.
Step 2: Plug the Phone with PC
Take your original USB cord and then connect your Oppo K11x to the computer. When the Oppo K11x device is connected, click on “Android” from the two tabs > click “Start”
Step 3: Enter the Details
As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Oppo K11x device. When done everything, verify once and click on “Next”.
Step 4: Downloading Firmware
Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.
Step 5: Get the Oppo K11x device Repaired
When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Oppo K11x device.
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2.7 Factory reset
If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.
- Open “Settings” and go to the “Backup and Reset” option.
- Look for “Factory data reset” and then tap on “Reset phone”.
- Within a while, your device will go through resetting and boot up to normalcy.
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My Videos Aren’t Playing on Oppo K11x – What Can I Do?
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There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.
However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.
You may encounter videos not playing on your Oppo K11x more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.
See what you can do if videos won’t play on your Android.
Why Are My Videos Not Playing On Android?
Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.
Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.
There could be a wide variety of reasons that is happening, including:
- Corrupted video
- Corrupted SD card
- Outdated media player
- Outdated OS
- Incomplete download from the source
- Low storage
- Video downloaded from a suspicious source
An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.
What You Can Do if Your Videos Aren’t Playing On Android Phone
Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.
1. Do a Factory Reset
While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.
A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.
While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.
Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.
2. Restart Your Oppo K11x
While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).
In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.
Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.
Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.
3. Check the Video Format
As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.
If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.
4. Check the Internet Connection
If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.
Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.
You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.
5. Clear the Cache
The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.
On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.
To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.
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6. Update Android OS
An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.
Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.
7. Repair Your Android OS
You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.
The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.
Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Oppo K11x in several simple steps:
- Step 1: Download and launch Wondershare Dr.Fone on your PC.
- Step 2: Go to Toolbox, then use a cable to connect your Oppo K11x to your PC.
- Step 3: Select System Repair > Android.
- Step 4: In the new window, select Start.
- Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
- Step 6: Agree with the warning and select Next.
- Step 7: Follow the on-screen instructions to put your device in Download Mode.
- Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.
- Step 9: When the download is complete, select Fix Now to install it.
- Step 10: Type 000000, then select Confirmto continue fixing your device.
- Step 11: Wait for the Repairing Nowprocess to finish.
- Step 12: Once the process is complete, click Done.
If the reason your videos wouldn’t play on your Oppo K11x was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.
Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.
8. Update the Video App
Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.
To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.
9. Clear Cookies and Browsing Data
If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.
Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.
You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.
10. Reinstall Video Apps
If you still have issues with videos not playing on your Oppo K11x, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.
To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.
To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.
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Conclusion
Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.
Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.
- Title: Gmail Not Working on Oppo K11x 7 Common Problems & Fixes | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 11:16:43
- Updated at : 2024-07-31 11:16:43
- Link: https://howto.techidaily.com/gmail-not-working-on-oppo-k11x-7-common-problems-and-fixes-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.