Gmail Not Working on Realme 11 Pro+ 7 Common Problems & Fixes | Dr.fone
Gmail Not Working on Realme 11 Pro+: 7 Common Problems & Fixes
Ever since Android is introduced, it has almost eliminated the need of computers to work through Gmail. Gmail carries much importance especially when you’re a working person. A lot of work is done through mails on daily basis. But maybe today is not your lucky day. Maybe Gmail is giving you a hard time today. Is it? Is your Gmail not responding or keeps stopping you from going further? Well! There is no need to be bothered anymore. We are discussing some of the general Gmail problems along with their fixes. So, if your Gmail is not working on Android, you can go through this article and find the relevant solution.
Problem 1: Gmail App not responding or keeps crashing
First and foremost, the most common situation people meet with is when there Gmail keeps crashing. Or simply, it doesn’t respond at all. When you open it, it stuck for a few seconds and then you have to close it. It seriously is an annoying issue. If your Gmail is also not responding or crashing and you aren’t able to work properly, following are the solution you can follow.
Clear Cache
The first thing you can do to fix Gmail not responding issue is to clear the cache of Gmail. This has higher chance to get the issue resolved. To do this:
Go to “Settings” and look for “Apps & Notifications”. Please note that the option may vary in some Android phone like it maybe “Application” or “App Manager”. So, don’t panic and look for the option carefully.
Now, from the apps list, search “Gmail” and tap on it.
Go to “Storage” followed by “Clear Cache”.
Restart the Realme 11 Pro+ device
Restarting the Realme 11 Pro+ device in the first place simply resolves many problems and so in the instance when Gmail keeps stopping. Simply long press the power button of your device and restart the Realme 11 Pro+ device. See of the problem gets vanished or not.
Factory Reset the Realme 11 Pro+ device
The next option that you can try is resetting your device. This will lead to data loss so we suggest you to take backup firstly and then proceed with this method.
Hit on “Settings” and search for “Backup & Reset” option.
Tap on “Reset” or “Erase all data” (the option name again may vary).
If unfortunately the above solutions don’t work, there is a requirement to flash the stock Android ROM again. Before you wonder how, there is a professional one-click tool that can surely be of assistance. It is Dr.Fone - System Repair (Android) . The tool takes special care of the Android phones and fixes almost every system issues with ease. It takes no special technical skills and performs efficiently.
Problem 2: Gmail won’t sync between all ends
The next most common problem where people get stuck with is when there Gmail won’t sync. Here are the solutions to this particular problem.
Make Space in the Phone
When Gmail stops syncing, one of the things that can save you is clearing the storage. It is the space that maybe the culprit and therefore the syncing don’t work at all. We would like to suggest you removing the unwanted apps to clear the storage or deleting the downloaded files. You can also transfer the important files to your computer and make the space vacant.
Check Gmail Sync Settings
When still the Gmail not working issue persists and you can’t sync, make sure to check the Gmal sync settings. For this, follow the steps below:
- Launch the Gmail app and tap on the menu icon (three horizontal lines).
- Tap “Settings” and choose your account.
![Gmail crashing on Android - find settings](https://images.wondershare.com/drfone/article/2019/04/gmail-sync-settings-1.jpg)
- Check the box next to “Sync Gmail” if it’s not checked.
Restart the Realme 11 Pro+ device
Again, restarting can also be helpful in this situation. When you boot the Realme 11 Pro+ device again, check if your Gmail can sync or not.
Problem 3: Gmail won’t load
In case you are using the Gmail over your web browser and it has tested your patience in loading, here are the solutions that could prove to be fruitful for you. Please check these out.
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Ensure to Use Gmail Supported Browser
First of all, you need to make sure that the browser you are using works with Gmail or not. Gmail can smoothly perform in Google Chrome, Firefox, Safari, Internet Explorer and Microsoft Edge. However, the browsers should be updated. So, please make sure that these browsers are running on the latest versions. Moreover, in case you use Chromebook, don’t forget to update the operating system in order to let it support Gmail.
Clear Cache of web browser
If you tried the above method but to no avail, try to clear the cache and cookies of the web browser. But by doing so, the browser history will be removed. As well as, the records of the websites you previously enjoyed will also be lost.
Check browser extensions or add-ons
If not the above one, try this tip. It encourages you to check your browser extensions. Perhaps these are interfering with the Gmail and due to this conflict, Gmail won’t load. You can either turn off these extensions and plug-ins temporarily or make use of the incognito mode of the browser where there are no such things like extensions and plug-ins.
Problem 4: Gmail can’t send or receive
Gmail also gives you problem in sending or receive mails and messages. And to troubleshoot such issue, following are the solutions mentioned.
Check the Latest Version of Gmail
This issue is likely to emerge when you are using an outdated version of Gmail. And therefore, the first solution says you to check if the Gmail update is available. You can go to the Play Store and from the “My apps & games” option, you can see if Gmail needs to be updated or not.
Verify Internet Connection
Another thing that carries weight while you can send or receive mails is the internet connection. As we all know that Gmail won’t respond if the Realme 11 Pro+ device is not connected to the internet. Therefore, you are advised to turn off Wi-Fi and then enable it again. Also, please ensure to switch to Wi-Fi if you are using the cellular data. This may hamper the process and stop you from receiving or sending mails.
Remove you Account and Add Again
If still Gmail keeps stopping you to go ahead, make sure to once sign out from it. To do this:
Open your Gmail app and go to “Manage accounts on this device”.
Now, tap on the account you are working with. Tap on “REMOVE ACCOUNT” thereafter. After this, you can again sign in and then check if the problem is gone or not.
Problem 5: Stuck in sending
Now, here is another annoying problem that doesn’t let Gmail working on Android properly. This problem addresses the situation where users send a mail but it gets stuck on sending. If this is the problem that you are going through, the following solutions will help you.
Try Alternative Gmail Address
First of all, if Gmail is not working due to stuck in sending issue, we advise you to make use of some other Gmail address to send the mail. If the problem still occurs, jump to the next solution.
Check Network Connection
As already mentioned, be sure of an active internet connection while working with Gmail. When you are not using a stable connection, it may lead to stuck on sending, Gmail crashing and many other issues. You can fix the issue by doing these three things:
- Most importantly, use only Wi-Fi rather than cellular data if you want a smoother process.
- Turn off Wi-Fi and then turn it on again after nearly 5 seconds. Do the same with the router. Plug it out and the plug in.
- Lastly, turn on Airplane mode and after a few seconds, turn it off again.
Now try to send the mail and see if things are still the same or not.
Check Attachments
Large attachments can also be the reason for this issue. We would here like to suggest you to check the attachments you are sending. If these are not so important, you can remove them and send the mail. Or if it is not possible to send the mail without attachments, compressing the files can be a solution.
Problem 6: “Account not synced” issue
Many times, the users get the error that says “Account not synced” while they try to work with Gmail. And this is the 6th problem we are introducing. The ways mentioned below will assist to get out of the trouble.
Make Space in the Phone
When Gmail stops to further the process by prompting “Accounts not synced” issue, be sure that your Realme 11 Pro+ has some storage in it. If not, create it straight away. As we also mentioned in one of the above solutions, you can either delete the unnecessary files or transfer the important files to the PC to make the space in the phone. Go along with this tip and see if it works.
Check Gmail Sync Settings
As another solution, check Gmail sync settings to get the issue fixed.
- Simply open Gmail and hit the menu icon which is three horizontal lines on the top.
- Go to “Settings” and choose your account.
![Gmail not responding - go to settings](https://images.wondershare.com/drfone/article/2019/04/gmail-sync-settings-1.jpg)
- See the tiny box beside “Sync Gmail” and check it if it is not.
Restart the Realme 11 Pro+ device
If the above method went futile, simply restart your device. Take help of the Power button on your device. Long press it and from the options, restart it. This will hopefully work for you.
Problem 7: Gmail app running slow
The last problem that you may face is the slow-going Gmail app. In simple words, you may experience that Gmail app is operating extremely slowly. To fix this, following solutions will help you.
Restart the Phone
It is a universal method to fix minor Android system issues. And here too, we would like you to restart your Realme 11 Pro+ in the first place when you find that Gmail is not responding due to the sluggish behavior.
Clear Storage of Device
Usually all the apps start running slow when the Realme 11 Pro+ device is not having sufficient space. As the apps need space to function quickly and appropriately, having the Realme 11 Pro+ device on low storage can prove to be a bad luck for Gmail. So, make sure you wipe out the items you no longer needed on your device and create some room so that the Gmail responds nicely and won’t be running slow anymore.
Update Gmail App
As the last tip that will indeed help you is to update the Gmail app. Until you update the app when required, Gmail keeps stopping you from working and you will definitely get frustrated. Therefore, go to Play Store and look for the Gmail update. If it is available, welcome it with smile and bid farewell to the problem of slow running Gmail.
What if your problem still doesn’t get resolved after following these 3 tips? Well! If that is the case, we will again recommend you to make use of an expert one-click tool to flash the stock Android ROM.
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How To Fix Unresponsive Touch Screen on Realme 11 Pro+
With the increase in our reliance on smartphones, having touchscreen problems on your device can be annoying. Sometimes, it’s even more frustrating than a physically broken screen because you don’t know where the issue is coming from.
If your touchscreen is malfunctioning or doesn’t work correctly, you cannot interact with your device. On this page, you’ll learn general phone touch problems on Android and how to get rid of them. Now explore the article to learn more.
Part 1: Why Is My Android Experiencing Touch Screen Problems
Below are some of the most common reasons you’re experiencing touch problems on your Android smartphone.
- The touchscreen problemfreezes your phone, lags, or hangs.
- Some parts of the screen work fine, but some don’t.
- Your screen responds inaccurately (typing “a” gets you “q” or “z”).
- The touchscreen is automatically operating itself, resulting in ghost touch.
- It doesn’t respond to any taps, and the phone’s screen has stopped working.
- The device is physically damaged, or the screen is cracked or broken.
- Outdated devices are prone to the black/white/blue screen of death.
Part 2: Tips, Fixes, and Workarounds To Fix Your Realme 11 Pro+ Touch Problems
If any of the outlined reasons above are the cause of your touch screen malfunctioning, here are some solutions to fix it.
Method 1: Remove the Screen Protector and Phone Case
Some phone cases and screen protectors cause touch problems on your Android screen. This issue is prevalent if you recently changed your phone case or screen protector. It may be due to incompatibility, but you should remove them to see if your phone starts responding again.
Method 2: Clean Your Android Smartphone
A touchscreen malfunctioning can also be a sign of a dirty display. Since the screen relies on contact between your fingers and the touchpad to perform actions, this also applies to foreign particles such as dirt, debris, smudges, oil, and more. Clean your touchscreen with wipes or a soft cloth by gently wiping over the screen.
Method 3: Stop Using Your Android Device for a While
Touch problems also arise due to abnormal temperature changes. Your phone might experience ghost touch if it’s too cold or hot. For your screen to function correctly, it needs to be in a temperate environment. Remember to take breaks between phone usage, especially when the phone gets too hot. Avoid using your device under hot conditions, direct sunlight, or anything affecting your phone’s normal temperature.
Method 4: Restart Your Android
Performing a reboot sounds trivial with such a complicated issue. But sometimes, it’s often the most successful way to fix a touchscreen problem on an Android device. Restarting your Android shuts down and resets all background services, which may have led to your issue.
To restart your Android, press and hold the Power button for several seconds to switch off your phone. In other smartphones, you may need to hold down the Power button as well as the Volume Down button at the same time.
Method 5: Factory Data Reset Your Android
Before attempting to have your device checked for any hardware defects, you should try completing a Factory Reset. To do this, go to Settings > Backup and Reset. Next, tap on Factory data reset > Delete all.
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Performing a Factory Data Reset will erase all your data and restore your device to its factory default settings. Creating a backup before doing this step is recommended, as you will lose all your personal data once the process starts.
Method 6: Put Your Android into Recovery Mode
If all else fails, placing your Android into Recovery Mode should be a last resort. Doing this method works similarly to the method above. You should perform this method if the screen is unresponsive and only the buttons on your Android are functional. Here’s how.
Note
Placing your Android into Recovery Mode is different depending on your Android smartphone. Refer to your owner’s manual to see which method is right for your Realme 11 Pro+.
Step 1A: Press and hold the Power button and Volume Down buttons at the same time. Continue holding both buttons until the screen starts.
Step 1B: If your Realme 11 Pro+ still has a Home button, press and hold the Home button and the Power button at the same time. Continue holding them until the screen starts.
Step 1C: If step 1A did not put your Android into Recovery Mode, press and hold the Power and Volume Up and Down buttons simultaneously. Continue pressing all three until the screen starts.
Step 2: Use the Volume buttons to navigate the choices, select Wipe data/factory reset, and confirm your choice with the Power button.
Step 3: Wait for the process to complete and for your Realme 11 Pro+ to restart automatically.
Method 7: Replace Your Android Touchscreen
If doing all the earlier workarounds and fixes couldn’t resolve the touchscreen problem, it could be the screen itself. While replacing the touchscreen yourself is possible if you have the technical know-how, it’s still best to bring it to a professional to prevent further damage. You should have your Realme 11 Pro+ checked by a technician if the screen is getting weak, has water damage, or has failing screen components.
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Method 8: Bring it to an Authorized Service Center
Your phone touch problem might not be caused by the screen, even when you had it replaced. If your Android is still unresponsive, it’s best to bring your smartphone to an authorized service center or directly to the phone manufacturer, especially when all efforts are exhausted.
Part 3: How To Fix Android Touch Problem With an Alternative
If all the general phone touch problems on your Realme 11 Pro+ persist, you should strongly consider Wondershare Dr.Fone to do the job. The program can fix all Android system issues without any required skills. Problems caused by the operating system or software, such as the black screen of death, boot loop, ghost touch, and more, are done within less than 10 minutes with the program.
Key Features
Dr.Fone – System Repair (Android) has many features you can immediately take advantage of. Here are some of them below.
- Fix All Android Problems In Minutes
Wondershare Dr.Fone allows you to fix all touchscreen problems on your smartphone within less than 10 minutes. Moreover, it has a high success rate making it one of the most reliable tools available today.
- Supports up to 1000+ Android Models
The program supports almost all Realme 11 Pro+ models and other Android devices, whether unlocked or from a carrier. Dr.Fone is equipped with all the proper firmware to flash your Realme 11 Pro+ with just a few clicks. In addition, it has handy on-screen instructions to help you complete the whole process with ease.
Pros and Cons
Here are the pros and cons of using Dr.Fone – System Repair (Android) to know if you’re still undecided.
Pros
- The user interface is clutter-free, making it highly beginner-friendly.
- The fast processing time to fix your Realme 11 Pro+ means you can do more in less time.
Cons
- The free version only works until you see if your Realme 11 Pro+ is compatible with the app. You will be required to enter a valid license once you initiate the repair process.
- If you own an iOS device, you’ll have to get the iOS version.
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How To Fix Black Phone Screen With Wondershare Dr.Fone
Follow the step-by-step guide below to start fixing general phone screen problems on Android using Wondershare Dr.Fone.
Step 1: Download and install Wondershare Dr.Fone on your computer. Next, launch the program and connect your Realme 11 Pro+ to your computer.
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Step 2: Click Start to initiate the setup on a new window. From there, select the Brand, Name, Model, Country, and Carrier of your Realme 11 Pro+ and click Next.
Step 3: Follow the on-screen instructions on the main program window to initiate the repair process. After that, wait for your Android smartphone to return to its original state.
Part 4: FAQs
Here are some FAQs you should remember when experiencing phone touch problems.
1. Does a Cracked Screen Affect Touch on an Android?
If you continue using a smartphone with a cracked screen, there are several implications. Your device will be vulnerable to further damage and might develop touchscreen problems,and your sensors will gradually begin to malfunction. The capabilities of your device are also compromised the longer you delay repairing it. Moreover, a cracked screen can put your fingers at risk of injury due to potential glass splinters.
2. How Do I Temporarily Fix a Cracked Screen?
If you can’t take your cracked screen to a repair shop, apply a small amount of vegetable oil or petroleum jelly to the screen. Doing this will not fix the issue but will make the cracks less noticeable. On the other hand, you can also apply a screen protector to safeguard your phone against further damage. The screen protector slows down or prevents the cracks from getting worse.
3. Can I Use Dr.Fone for Free?
You can download and install Dr.Fone – System Repair (iOS) or (Android) for free to evaluate the program’s offerings. You can do the first few steps to see if the app supports your device. However, you need to get the full version and enter a valid license code to repair your smartphone.
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Conclusion
If the touchscreen is malfunctioning on your smartphone, one of the fixes above should help solve the problem. If it did not solve the issue, consider using Dr. Fone – System Repair for iOS or Android when you need an all-in-one solution to all your phone screen problems.
However, if your screen is broken or cracked, going to an authorized service center is still your best bet, especially when your screen urgently needs a replacement. Delaying it further may hurt your wallet in the long run, so it’s best to fix it as soon as possible.
Realme 11 Pro+ Screen Unresponsive? Here’s How to Fix It
Realme 11 Pro+ phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Realme 11 Pro+ touch screen not working, which can be frustrating and difficult.
This article aims to provide solutions for Realme 11 Pro+ phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Realme 11 Pro+ touchscreen is not working, don’t worry – we’ve got you covered!
What Causes A Realme 11 Pro+ Screen Unresponsive?
There are several reasons why a Realme 11 Pro+ phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.
Below are some possible causes of Realme 11 Pro+ screen unresponsiveness, along with explanations of each.
Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Realme 11 Pro+ Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Realme 11 Pro+ device unusable.
Equipment is worn out: Hardware problems can also cause Realme 11 Pro+ screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Realme 11 Pro+ model, including the Y2 and 5A.
**Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Realme 11 Pro+ Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.
The Common Solutions To Solve A Realme 11 Pro+ Screen Unresponsive
In the previous section, we identified the possible causes of Realme 11 Pro+ screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Realme 11 Pro+ model.
1. Restart The Device
Restarting the phone is typically the initial solution that comes to mind when we encounter the Realme 11 Pro+ black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.
It is the most commonly used method to fix Realme 11 Pro+’s touch screen and power button issues, such as unresponsiveness. By restarting the Realme 11 Pro+ device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Realme 11 Pro+ device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Realme 11 Pro+logo appears.
2. Leave The Phone And Let The Battery Drain Completely
Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Realme 11 Pro+ device from functioning correctly. Leaving the Realme 11 Pro+ device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Realme 11 Pro+ device can be recharged and turned back on, potentially resolving the issue.
3. Contact Custom Service
If restarting the Realme 11 Pro+ device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Realme 11 Pro+ device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.
In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Realme 11 Pro+ Y2 and Realme 11 Pro+ 5A.
### 4. Optimize Device PerformanceOne solution is to optimize the Realme 11 Pro+ device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.
You can clear your cached data using the default settings.
- Select Settings> Storage > Cached Data.
- To clear the cache, select Clear Cache.
5. Back Up And Factory Reset
Another solution is to back up the Realme 11 Pro+ device and perform a factory reset, which can help reset the Realme 11 Pro+ device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Realme 11 Pro+ device, so it should only be considered a last resort.
In the following steps, we will show you how to format the Realme 11 Pro+ Redmi 5A to erase all your data and restore it to its factory state.
- Open the Settings.
- Navigate to the Additional settings section of the Realme 11 Pro+ Redmi 5A settings.
- Please scroll down the screen until you reach the Backup & reset option, then click to access it.
- ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Realme 11 Pro+ Redmi 5A.
- Select All files on the phoneto make a complete format of the Realme 11 Pro+ Redmi 5A.
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6. Using Dr. Fone Repair
If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Realme 11 Pro+ devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.
Here’s how to fix repair screen unresponsiveness or any software-related issues on Realme 11 Pro+ Y2 and Realme 11 Pro+ 5A using Dr. Fone Repair:
- Begin by installing and opening Dr.Foneon your PC.
- Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
- On the next screen, choose “Android****Repair“ from the list of available options.
- Click on the “Start“ button to initiate the repair process.
- You will then be prompted to enter the required device information such as the Realme 11 Pro+ device name, model number, and firmware version.
- Once you have entered the necessary information, click on the ‘Next’ button to proceed.
- Follow the on-screen instructions carefully to repair your Realme 11 Pro+.
How To Avoid A Realme 11 Pro+ Screen Unresponsive?
To avoid facing a Realme 11 Pro+ screen unresponsive issue, users can take several preventative measures. One important step is to update the Realme 11 Pro+ phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Realme 11 Pro+ device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Realme 11 Pro+ device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Realme 11 Pro+ device runs smoothly and reliably.
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Conclusion
Encountering a Realme 11 Pro+ screen unresponsive issue can be a common problem for some Realme 11 Pro+ phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.
By using reliable software, like Dr.Fone Repair, you can ensure that your Realme 11 Pro+ phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Realme 11 Pro+ phone without any interruptions.
- Title: Gmail Not Working on Realme 11 Pro+ 7 Common Problems & Fixes | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 11:17:17
- Updated at : 2024-07-31 11:17:17
- Link: https://howto.techidaily.com/gmail-not-working-on-realme-11-proplus-7-common-problems-and-fixes-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.