How To Fix Part of the Touch Screen Not Working on Huawei Nova Y71 | Dr.fone

How To Fix Part of the Touch Screen Not Working on Huawei Nova Y71 | Dr.fone

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How To Fix Part of the Touch Screen Not Working on Huawei Nova Y71

You probably touch the screen of your phone hundreds of times per day. It’s no surprise that smartphone touchscreens are one of the most common components to fail, given their delicate glass construction. However, a part of the touch screen not working on your Huawei Nova Y71 does not necessarily mean it is a hardware issue. There could be other reasons why your Android’s touch screen stopped responding.

If your phone’s touchscreen frequently fails to respond, there are several things you can try before calling a professional. This article will reveal those proven fixes you can easily perform independently.

Part 1. Why Is Part of My Screen Not Working

There are two possible causes as to why your phone’s touch screen is not working. One is the touch screen may have been damaged, and the other is the Huawei Nova Y71 device may be experiencing technical difficulties.

If you drop your phone and it becomes stuck against something, the touch screen’s connectivity may fail. Only a part of the touch screen may sometimes become damaged and unresponsive. That may also occur when there is a technical failure, such as the phone hanging. A part of the touch screen not working can occur when malware is downloaded or when phone settings are changed.

Now, the problem can affect any Android phone, and users may encounter the following error messages on their respective phone models:

  • Huawei Nova Y71 P40 lite half touch screen not working
  • Nexus touch screen not working
  • LG screen is unresponsive to touch
  • Huawei Nova Y71 left side of the screen is not working
  • Redmi’s whole screen is unresponsive to touch

Part 2. Different Types of Touch Screen Issues and What You Should Check Before Fixing

You may experience a variety of touch screens not working on Android issues:

  • A certain part of the touch screen is not working.
  • Your touches do not register on the touch screen.
  • The touch screen incorrectly responds to your touch.
  • Half touch screen is not working.
  • The touch screen becomes frozen or hangs.
  • The screen flashes, flickers, or remains blank.
  • Theleft side of the phone screen is not working.

Before proceeding to how to fix an unresponsive touch screen on an Android device, you should complete the following steps:

  • Examine the screen of your device. Check to see if it is cracked or chipped.
  • If the screen is damaged, it must be replaced.
  • Remove the Huawei Nova Y71 device cover and screen protector if they are not damaged.
  • If there is a sticker on the Huawei Nova Y71 device screen, you must remove it.
  • Before continuing, make sure your screen is spotless.

Part 3. How To Fix Part of the Touch Screen Not Working (No Physical Damage)

If you have already tried running the Huawei Nova Y71 device in diagnostic mode and verified that it is not physically damaged, then the problem is most likely technical. If your Huawei Nova Y71’s screen is not responding to touches for technical reasons, follow the methods below to resolve the issue.

Restart Your Device

When your touch screen stops working, the first thing you should do is restart your device. The operation is known as soft resetting. You cannot turn your device off from the option on the screen because the touch screen is not responding. Here are the steps to take.

Step 1: Hold the “Power” button until the Huawei Nova Y71 device turns off.

Tip: If you hold down the power button for a few seconds, you will see the “Power Off” and “Restart” options on the screen. You can’t use it because the entire screen isn’t responding. Hence, you should press and hold the “Power” button for as long as necessary.

restart android with power button

Step 2: When the Huawei Nova Y71 device turns off, wait a few seconds.

Step 3: Press and hold the “Power” button to restart the Huawei Nova Y71 device.

Check to see if the Android auto touch screen is not working problem has been resolved. Otherwise, proceed with the following methods.

Turn On Safe Mode

You should switch to Safe mode whenever an application or piece of software causes a problem on your device. Only the most fundamental system components are loaded and used when operating in Safe mode.

If your touch screen is functional in safe mode, the issue is most likely internal. You can quickly fix the Android touchscreen issue by following the prompts given below to activate the safe mode:

Step 1: To force a restart, press and hold the Huawei Nova Y71 device’s “Power” button for an extended period.

Step 2: Maintain pressure on the “Power” button. Take your finger off it once you see the manufacturer’s logo.

Step 3: When you let go of the “Power” button, press and hold the “Volume Down” button. After that, a “Safe Mode” label will appear in your screen’s lower-left corner.

turn-on-safe-mode-android

Turn Off Developer Options

Every smartphone is bound to have limitations. However, smartphone makers include a “Developer Options” menu for advanced users. Here, restrictions are removed, and user preferences can be customized.

If you enable Developer Options on some Android devices, they may stop working properly. If you have recently activated Developer Options and your touchscreen is no longer responding as expected, you should disable it. To do so, follow the instructions below:

Step 1: Launch the Settings app on your device.

Step 2: Select the System menu item, which usually locates at the bottom of the screen.

Step 3: Tap the Advanced options menu, then select Developer Options.

Step 4: You will then find the switch to turn it on or off. Disable itby toggling the button off.

turn off developer options in android

Step 5: Restart your device to check if the part of the touch screen not working issue has been resolved.

Reset Device to Factory Settings

Resetting your device to its factory settings will return it to its state when you first unboxed it. All your phone’s data and installed apps will be erased, including any malware on your device that may be causing the issue to occur. Here’s how to restore your device to factory settings:

Step 1: Since your touch screen is not working, you can factory reset it using Google’s Find My Device web service.

Step 2: Go to Find My Device from any device and sign in to the Google account associated with the damaged screen device.

Step 3: After successfully logging in, you will see your device’s name. Select the Erase Device option.

google find my device feature

Step 4: Confirm by pressing the Erase Device button.

Tip: Since all your data will be removed, it’s recommended to back up your data first before resetting your device to factory settings.

erase device to factory reset android

Part 4. Fix Using a Third-Party App – Wondershare Dr.Fone

If you’ve exhausted all other options and still can’t fix your Android’s part of the touch screen not working issue, it’s time to resort to Dr.Fone – System Repair! It allows you to repair Android system issues with a single click.

Many users have reported exceptions on their Android devices, such as touch screen failure, black screen of death, system UI failure, app crashing, etc. And in this case, people should seek an Android repair tool.

Dr.Fone – System Repair has made it easier than ever for Android users experiencing technical issues with their device, including an unresponsive touch screen, among other system issues. The best part is that no data will be lost while repairing Android system issues.

Follow the steps given below on how to use Wondershare Dr.Fone System Repair for Android:

Step 1: Select the System Repair option from the main window after starting Dr. Fone.

drfone system repair home page

Step 2: Connect your Huawei Nova Y71 or tablet to the computer using the appropriate cable. Choose Android Repair from the three options shown on the left side of the screen.

drfone android repair

Step 3: The device information screen will appear in the next window. There, input your device’s unified brand, name, model, country/region, and carrier information. Then click Next after you confirm the warning.

drfone android repair device information

The Android repair procedure may wipe out all data on your device. To confirm and proceed, enter “000000”.

Note: It is strongly advised that you back up your Android data before attempting Android repair.

drfone android repair confirm action

Step 4: Before repairing your Huawei Nova Y71, you must boot it into Download mode. To boot your Huawei Nova Y71 or tablet into DFU mode, follow the steps below:

For a device that has a Home button:

  1. Turn off your phone or tablet.
  2. Hold the Volume Down, Home, and Power buttons for 5 to 10 seconds.
  3. To enter Download mode, release all the buttons and press the Volume Up button.

download mode repair android with home button

For a device that lacks a Home button:

  1. Turn off the Huawei Nova Y71 device.
  2. Hold the Volume Down, Bixby, and Power buttons for 5 to 10 seconds.
  3. To enter Download mode, release all the buttons and press the Volume Up button.

download mode repair android without home button

Step 5: Then press the Next button. The program will then download the firmware. After downloading and verifying the firmware, the program will automatically repair your Huawei Nova Y71. And in a while, your Huawei Nova Y71’s system issues will be resolved.

drfone android repair completed

Supported OS

Check Dr.Fone’s supported operating systems below before using the application to fix your mobile technical issues.

Platform Supported OS
Windows Windows 11/10/8.1/8/7/Vista/XP
Mac Mac 14/13/12/11/10.15/10.14/X/10.13/10.12/10.11/10.10/10.9/10.8

Key Features

Dr.Fone – System Repair is a data management and recovery tool that contains several toolkits in one program, each designed to repair a specific phone problem. Check out its key features below:

  • One-click Android Repair Tool
  • Troubleshoots and repairs a wide range of Android system problems, including black screen of death, Play Store not working, apps crashing, phone stuck in a boot loop, and bricked Android issues
  • A high success rate for fixing Android system issues
  • Fixes Android system back to normal

Pros

Here are the advantages of using Dr.Fone – System Repair:

  • Highly intuitive UI/UX/. No need for any skill to operate it
  • Provides a comprehensive set of toolkits, including advanced data recovery and system repair
  • Data management is simple and seamless for both Android and iOS devices
  • Data backup with Dr. Fone is simple and quick.

Cons

Check below to know Dr.Fone – System Repair’s limitations:

  • Depending on the toolkit required, the program can be costly.

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Conclusion

Fixing an Android part of the touch screen not working issue can be quickly done with just a few fixes you can do on your own. However, there may be times when the solutions provided above may not work, and the worst part is factory resetting your phone erases all your data.

That’s why Dr.Fone – System Repair might be your best solution. It has all the tools you need to keep your Huawei Nova Y71 100%. Not only that, but with Dr.Fone, you can repair your Android system issues without dealing with any data loss.

Fix Can’t Take Screenshot Due to Security Policy on Huawei Nova Y71

Can’t take screenshots due to security policy” is a screenshot restriction on your Android smartphone. You’ve probably seen this error message before, especially when taking screenshots of banking or video streaming apps. But why do apps and websites block screenshots? It’s actually for your good.

Screenshots can be misused to steal money or pirate copyrighted content. By prohibiting screenshots, apps and websites can help to protect your data and privacy. If you want to learn more, keep reading. This article will explain why apps and websites prevent screenshot capture and why it’s important for security. We’ll also give you tips on how to take photos of apps and websites that don’t let you take screenshots.

Part 1. Can’t Take Screenshots Due to Security Policy on Android? Here’s Why

Why can’t you take a screenshot of something on your phone and get the error message that says, “Can’t take screenshot due to security policy”? Apps and websites turn off or remove the screenshot feature for a variety of reasons, including:

Device Restrictions

Lots of workplaces and schools have rules against taking screenshots on devices used for work or school. Organizations do this to protect sensitive information and prevent data breaches.

Protect Sensitive Information

Say you’re trying to take a screenshot on your Huawei Nova Y71 device, and you get the notification “Can’t take screenshot due to security policy.” Huawei Nova Y71 smartphones are not necessarily the problem.

Some apps and websites, such as banking apps, store private data like financial and credit card details. Blocking capturing screenshots is a way to prevent unauthorized access to confidential information.

cryptocurrency app screenshot error

Follow Regulations

Some industries and organizations have regulations that need them to protect sensitive data. Financial institutions must protect their customers’ financial information, for example. Disabling screenshots is one way to follow these regulations.

DRM-Protected Content

Android can’t take screenshots due to security policy, especially to prevent piracy. Piracy is the distribution of copyrighted material without permission. It can harm businesses that depend on copyright protection.

To prevent this, you can use DRM (digital rights management) to protect copyrighted content. DRM-protected content cannot be screenshotted or copied.

Prevent Fraud

Scammers and other criminals often use screenshots to commit fraud. For instance, people might send fake screenshots to trick others into sharing personal details or money. Disabling screenshots can help to prevent this type of fraud.

Protect Intellectual Property

Many businesses and organizations have valuable information they want to keep safe, such as trade secrets. Disabling screenshots can be helpful to prevent the theft of this intellectual property.

Protect User Privacy

Some apps and websites allow users to share private information. Some apps, like messaging apps, let users share private info. But there are limits.

You can’t take screenshots due to security policy Whatsapp features, View Once media option. This method stops people from taking pictures of private media chats, protecting users’ privacy.

whatsapp screenshot blocked

You Are Using a Secure Folder

Companies design secure folders to protect your most sensitive data from unauthorized access, so screenshots are not allowed within them.

Part 2. 8 Ways To Take Screenshots When You Can’t Due to Security Policy

If you’re trying to take a screenshot of an app or website with a security policy in place, there’s usually no way to circumvent it. However, there are a few things you can do to take pictures of these apps and website content.

Enable Screen Capture on Android

Sudden “can’t take screenshot due to security policy” notifications, failing to take a screenshot, and a Huawei Nova Y71 user?

If you are using this Android device, you can enable the screen capture feature in the Settings app.

  • Step 1: Go to Settings > Apps, then tap the More options icon in the upper right corner.

android app settings interface

  • Step 2: Choose Special access > All files access.

android apps special access settings

  • Step 3: Enable Huawei Nova Y71 capture.

enable samsung capture

Once you have enabled screen capture, you can check if you can take screenshots of any app or website.

Enable Screenshots in Incognito Mode

Apps and websites may prohibit screenshots in incognito mode to protect your privacy. However, you can enable the Incognito Screenshot experimental flag in Chrome to bypass this restriction.

  • Step 1: Open Chrome on your Huawei Nova Y71 and type “chrome://flags” in the address bar.

chrome experimental flags

  • Step 2: Search for Incognito Screenshot and choose Enabled from the drop-down menu.

incognito screenshot enabled

  • Step 3: Tap Relaunch on the lower right corner of the screen.

Once Chrome has relaunched, you should be able to take screenshots in incognito mode by pressing the power and volume-down buttons at the same time.

Use Google Assistant

With Google Assistant, taking screenshots on your Huawei Nova Y71 is now easier than ever. Just say, “Hey, Google, take a screenshot,” Google Assistant will capture the screen and save it to your gallery.

google assistant command

Use a Third-Party App To Take Screenshots

You can download several applications on Google Play Store if you still can’t take a screenshot due to security policy. Some popular third-party screenshot apps include:

  • Screenshot Easy
  • Screenshot Tile
  • Screen Master: Screenshot Markup

Third-party screenshot apps often use different methods to capture the screen. These might bypass the security measures that prevent you from taking screenshots with the built-in screenshot function.

Capture Your Phone Display With Another Device

If you own another smartphone, you can use it to take a photo of the screen of the Huawei Nova Y71 device you’re trying to take a screenshot of. This is a simple workaround for any security policies that may be in place. To do this, open the camera app on your other smartphone and point it at the screen of the first device.

Check the Banking App Settings for Screenshot Permissions

Some banking apps may turn off screenshots by default, but some may allow them in the settings. To check this, open the banking app and select the settings menu. Look for a setting that allows taking in-app photos. If you find it, enable it to allow screenshots to be taken in the app.

Screen Mirroring

Smart View allows you to display your Huawei Nova Y71 device’s screen on your smart TV, where you can then take a screenshot of the TV to capture the app or website you need.

  • Step 1: Swipe down the top of the screen to access the Quick Settings panel.
  • Step 2: Tap the Smart View icon.
  • Step 3: Select your TV from the list of available devices and tap Start Now.

cast samsung phone using smart view

Alternatively, if you don’t have a smart TV, you can still mirror your phone screen display to your desktop or tablet using the Huawei Nova Y71 Flow app and take a screenshot of your phone’s screen instead.

Use Disable Flag Secure Magisk Module

Still experiencing the error message, “Can’t take screenshot due to security policy?” Bypass Android phone error like this using a module.

The module patches the Android framework to remove the FLAG_SECURE flag from apps. It is a relatively simple process but requires root access and Magisk. This module will turn off the security flag to take screenshots in Incognito mode and other apps.

magiskzip disable flag secure module

Authors Verdict

There are a few ways to bypass screenshot restrictions on Android apps and websites, but some methods are more complicated than others. All methods should work, but if you think your device has been compromised, it is important to check if it is a system issue.

You can use a third-party tool like Wondershare Dr.Fone without rooting your device. It is easy to use and supports many Android smartphones. You can try Dr.Fone for free to test if it supports your device and can fix the underlying system issues.

Part 3. Dr.Fone: A Comprehensive Solution for Fixing Android System Issues

Dr.Fone’s System Repair tool for Android cannot bypass the security apps of banking apps and video streaming apps like Netflix. This is because these apps use sophisticated security measures to protect their users’ data.

However, Dr.Fone System Repair tool for Android can fix a wide range of other Android system issues that might happen from installing third-party apps on your smartphone, such as:

Follow this step-by-step guide and learn how to use Dr.Fone to scan your Android smartphone for system issues and repair them.

  • Step 1: Once you have downloaded Dr.Fone, install it and launch it on your desktop. Then, connect your Huawei Nova Y71 to your desktop using a USB cable.

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  • Step 2: From the Toolbox homepage, select System Repair > Android.

dr.fone toolbox selection interface

  • Step 3: Click Start on the new window.

dr.fone system repair solutions

  • Step 4: Select an option from the Name, Model, Country, and Carrier in the drop-down lists. Next, select the checkbox to agree with the warning, then click Next in the bottom right corner.

select correct device information

  • Step 5: Follow the in-app instructions to put your Huawei Nova Y71 on Download mode, then click Next.

put android on download mode

  • Step 6: Wait while the firmware automatically downloads.

downloading firmware interface

  • Step 7: Review the details on the screen and click Fix Now to install the firmware on your smartphone.

firmware downloaded interface

  • Step 8: Read the dialogue box note, enter the code in the input box, and click Confirm.

enter code in the dialogue box

  • Step 9: Keep your smartphone connected and avoid using it while Dr.Fone is repairing it.

repairing android device in progress

  • Step 10: If your device has started properly, click Done to close this app. Otherwise, click Try again.

android system issue repaired

Conclusion

You can fix the “Can’t take screenshot due to security policy” error on Android in different ways. But it depends on the cause of the error. If an app is causing the error, you can try two things. First, remove the app’s screenshot restriction. Second, download a different screenshot app or a different device to take screenshots.

Although there are ways to bypass the “Can’t take screenshot due to security policy” error message, it’s crucial to know why screenshots are not allowed. Many apps and websites do not permit it to protect sensitive information, prevent piracy, and follow regulations. They also do it to prevent fraud, protect user privacy, and safeguard intellectual property.

If you think the issue is with your Android system, or your device becomes bricked after trying other methods, experiencing app crashes, or otherwise malfunctioning, try using the Dr.Fone System Repair tool. It is worth trying and can fix most Android system issues in a few minutes.

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Huawei Nova Y71

Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Huawei Nova Y71.

This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”

Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped

The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.

process com.android.phone has stopped error

It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:

App or System Update

When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.

App Cache/Data Corruption

The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.

Insufficient System Resources

Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.

Conflicting Third-Party Apps

Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.

Software or Firmware Glitches

Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.

Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped

Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:

Fix 1: Restart/Reboot your Android Device

One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Huawei Nova Y71. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.

So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Huawei Nova Y71 and potentially fix the error:

  • Step: Long-press your Huawei Nova Y71’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.

select the restart option

Fix 2: Re-insert the SIM Card

There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.

To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.

reinsert the sim card

Fix 3: Clear the Cache and Data of the Phone App

The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.

Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:

  • Step 1: Find the Phone app on your Huawei Nova Y71 and long-press its icon. A small menu will pop up where you need to select “App Info.”

access phone app settings

  • Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.

clear phone app cache and data

Fix 4: Disable Automatic Updates Feature

In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Huawei Nova Y71 keeps your apps updated. Disabling this feature temporarily can help resolve the problem.

As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:

  • Step 1: Navigate to the Google Play Store app on your Huawei Nova Y71 and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”

open the play store settings

  • Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.

enable don’t auto update apps option

Fix 5: Clear All Apps Cache and Data

When dealing with this error, clearing the cache and data of all apps on your Huawei Nova Y71 can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.

It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:

  • Step 1: Access your Huawei Nova Y71’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.

access the apps settings

  • Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.

tap on storage option

Fix 6: Clear SIM Toolkit Cache and Data

It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:

  • Step 1: On your Huawei Nova Y71, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.

access sim toolkit settings

  • Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”

use clear cache and data

Fix 7: Perform Factory Reset

If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.

So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Huawei Nova Y71:

  • Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”

tap on factory data reset

  • Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Huawei Nova Y71 PIN to confirm the process, and use “Delete All” to start the factory reset process.

press the delete all button

Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool

It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.

Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Huawei Nova Y71 devices with support for all modern Huawei Nova Y71 phones.

Key Features of Wondershare Dr.Fone

  • You do not need any technical skills to fix your Android system issues when using Dr.Fone.
  • It has the highest success rate in fixing complex software issues related to Android OS.
  • Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.

Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone

All you need to fix your Huawei Nova Y71’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:

  • Step 1: Link Your Android Device with Wondershare Dr.Fone

To start, connect your Huawei Nova Y71 to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.

tap on the system repair option

  • Step 2: Enter the Required Details of Your Huawei Nova Y71

Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Huawei Nova Y71. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”

press the start button

  • Step 3: Resolve The process.com.android.phone Has Stopped Issue

The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Huawei Nova Y71 by entering the code “000000.”

start the fix process

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Conclusion

To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Huawei Nova Y71 device, and even performing a factory reset.

While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.


Also read:

  • Title: How To Fix Part of the Touch Screen Not Working on Huawei Nova Y71 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-04-07 02:15:37
  • Updated at : 2024-04-08 02:15:37
  • Link: https://howto.techidaily.com/how-to-fix-part-of-the-touch-screen-not-working-on-huawei-nova-y71-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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How To Fix Part of the Touch Screen Not Working on Huawei Nova Y71 | Dr.fone