How To Fix Part of the Touch Screen Not Working on Motorola Moto G24 | Dr.fone

How To Fix Part of the Touch Screen Not Working on Motorola Moto G24 | Dr.fone

Ariadne Lv13

How To Fix Part of the Touch Screen Not Working on Motorola Moto G24

You probably touch the screen of your phone hundreds of times per day. It’s no surprise that smartphone touchscreens are one of the most common components to fail, given their delicate glass construction. However, a part of the touch screen not working on your Motorola Moto G24 does not necessarily mean it is a hardware issue. There could be other reasons why your Android’s touch screen stopped responding.

If your phone’s touchscreen frequently fails to respond, there are several things you can try before calling a professional. This article will reveal those proven fixes you can easily perform independently.

Part 1. Why Is Part of My Screen Not Working

There are two possible causes as to why your phone’s touch screen is not working. One is the touch screen may have been damaged, and the other is the Motorola Moto G24 device may be experiencing technical difficulties.

If you drop your phone and it becomes stuck against something, the touch screen’s connectivity may fail. Only a part of the touch screen may sometimes become damaged and unresponsive. That may also occur when there is a technical failure, such as the phone hanging. A part of the touch screen not working can occur when malware is downloaded or when phone settings are changed.

Now, the problem can affect any Android phone, and users may encounter the following error messages on their respective phone models:

  • Motorola Moto G24 P40 lite half touch screen not working
  • Nexus touch screen not working
  • LG screen is unresponsive to touch
  • Motorola Moto G24 left side of the screen is not working
  • Redmi’s whole screen is unresponsive to touch

Part 2. Different Types of Touch Screen Issues and What You Should Check Before Fixing

You may experience a variety of touch screens not working on Android issues:

  • A certain part of the touch screen is not working.
  • Your touches do not register on the touch screen.
  • The touch screen incorrectly responds to your touch.
  • Half touch screen is not working.
  • The touch screen becomes frozen or hangs.
  • The screen flashes, flickers, or remains blank.
  • Theleft side of the phone screen is not working.

Before proceeding to how to fix an unresponsive touch screen on an Android device, you should complete the following steps:

  • Examine the screen of your device. Check to see if it is cracked or chipped.
  • If the screen is damaged, it must be replaced.
  • Remove the Motorola Moto G24 device cover and screen protector if they are not damaged.
  • If there is a sticker on the Motorola Moto G24 device screen, you must remove it.
  • Before continuing, make sure your screen is spotless.

Part 3. How To Fix Part of the Touch Screen Not Working (No Physical Damage)

If you have already tried running the Motorola Moto G24 device in diagnostic mode and verified that it is not physically damaged, then the problem is most likely technical. If your Motorola Moto G24’s screen is not responding to touches for technical reasons, follow the methods below to resolve the issue.

Restart Your Device

When your touch screen stops working, the first thing you should do is restart your device. The operation is known as soft resetting. You cannot turn your device off from the option on the screen because the touch screen is not responding. Here are the steps to take.

Step 1: Hold the “Power” button until the Motorola Moto G24 device turns off.

Tip: If you hold down the power button for a few seconds, you will see the “Power Off” and “Restart” options on the screen. You can’t use it because the entire screen isn’t responding. Hence, you should press and hold the “Power” button for as long as necessary.

restart android with power button

Step 2: When the Motorola Moto G24 device turns off, wait a few seconds.

Step 3: Press and hold the “Power” button to restart the Motorola Moto G24 device.

Check to see if the Android auto touch screen is not working problem has been resolved. Otherwise, proceed with the following methods.

Turn On Safe Mode

You should switch to Safe mode whenever an application or piece of software causes a problem on your device. Only the most fundamental system components are loaded and used when operating in Safe mode.

If your touch screen is functional in safe mode, the issue is most likely internal. You can quickly fix the Android touchscreen issue by following the prompts given below to activate the safe mode:

Step 1: To force a restart, press and hold the Motorola Moto G24 device’s “Power” button for an extended period.

Step 2: Maintain pressure on the “Power” button. Take your finger off it once you see the manufacturer’s logo.

Step 3: When you let go of the “Power” button, press and hold the “Volume Down” button. After that, a “Safe Mode” label will appear in your screen’s lower-left corner.

turn-on-safe-mode-android

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Turn Off Developer Options

Every smartphone is bound to have limitations. However, smartphone makers include a “Developer Options” menu for advanced users. Here, restrictions are removed, and user preferences can be customized.

If you enable Developer Options on some Android devices, they may stop working properly. If you have recently activated Developer Options and your touchscreen is no longer responding as expected, you should disable it. To do so, follow the instructions below:

Step 1: Launch the Settings app on your device.

Step 2: Select the System menu item, which usually locates at the bottom of the screen.

Step 3: Tap the Advanced options menu, then select Developer Options.

Step 4: You will then find the switch to turn it on or off. Disable itby toggling the button off.

turn off developer options in android

Step 5: Restart your device to check if the part of the touch screen not working issue has been resolved.

Reset Device to Factory Settings

Resetting your device to its factory settings will return it to its state when you first unboxed it. All your phone’s data and installed apps will be erased, including any malware on your device that may be causing the issue to occur. Here’s how to restore your device to factory settings:

Step 1: Since your touch screen is not working, you can factory reset it using Google’s Find My Device web service.

Step 2: Go to Find My Device from any device and sign in to the Google account associated with the damaged screen device.

Step 3: After successfully logging in, you will see your device’s name. Select the Erase Device option.

google find my device feature

Step 4: Confirm by pressing the Erase Device button.

Tip: Since all your data will be removed, it’s recommended to back up your data first before resetting your device to factory settings.

erase device to factory reset android

Part 4. Fix Using a Third-Party App – Wondershare Dr.Fone

If you’ve exhausted all other options and still can’t fix your Android’s part of the touch screen not working issue, it’s time to resort to Dr.Fone – System Repair! It allows you to repair Android system issues with a single click.

Many users have reported exceptions on their Android devices, such as touch screen failure, black screen of death, system UI failure, app crashing, etc. And in this case, people should seek an Android repair tool.

Dr.Fone – System Repair has made it easier than ever for Android users experiencing technical issues with their device, including an unresponsive touch screen, among other system issues. The best part is that no data will be lost while repairing Android system issues.

Follow the steps given below on how to use Wondershare Dr.Fone System Repair for Android:

Step 1: Select the System Repair option from the main window after starting Dr. Fone.

drfone system repair home page

Step 2: Connect your Motorola Moto G24 or tablet to the computer using the appropriate cable. Choose Android Repair from the three options shown on the left side of the screen.

drfone android repair

Step 3: The device information screen will appear in the next window. There, input your device’s unified brand, name, model, country/region, and carrier information. Then click Next after you confirm the warning.

drfone android repair device information

The Android repair procedure may wipe out all data on your device. To confirm and proceed, enter “000000”.

Note: It is strongly advised that you back up your Android data before attempting Android repair.

drfone android repair confirm action

Step 4: Before repairing your Motorola Moto G24, you must boot it into Download mode. To boot your Motorola Moto G24 or tablet into DFU mode, follow the steps below:

For a device that has a Home button:

  1. Turn off your phone or tablet.
  2. Hold the Volume Down, Home, and Power buttons for 5 to 10 seconds.
  3. To enter Download mode, release all the buttons and press the Volume Up button.

download mode repair android with home button

For a device that lacks a Home button:

  1. Turn off the Motorola Moto G24 device.
  2. Hold the Volume Down, Bixby, and Power buttons for 5 to 10 seconds.
  3. To enter Download mode, release all the buttons and press the Volume Up button.

download mode repair android without home button

Step 5: Then press the Next button. The program will then download the firmware. After downloading and verifying the firmware, the program will automatically repair your Motorola Moto G24. And in a while, your Motorola Moto G24’s system issues will be resolved.

drfone android repair completed

Supported OS

Check Dr.Fone’s supported operating systems below before using the application to fix your mobile technical issues.

Platform Supported OS
Windows Windows 11/10/8.1/8/7/Vista/XP
Mac Mac 14/13/12/11/10.15/10.14/X/10.13/10.12/10.11/10.10/10.9/10.8

Key Features

Dr.Fone – System Repair is a data management and recovery tool that contains several toolkits in one program, each designed to repair a specific phone problem. Check out its key features below:

  • One-click Android Repair Tool
  • Troubleshoots and repairs a wide range of Android system problems, including black screen of death, Play Store not working, apps crashing, phone stuck in a boot loop, and bricked Android issues
  • A high success rate for fixing Android system issues
  • Fixes Android system back to normal

Pros

Here are the advantages of using Dr.Fone – System Repair:

  • Highly intuitive UI/UX/. No need for any skill to operate it
  • Provides a comprehensive set of toolkits, including advanced data recovery and system repair
  • Data management is simple and seamless for both Android and iOS devices
  • Data backup with Dr. Fone is simple and quick.

Cons

Check below to know Dr.Fone – System Repair’s limitations:

  • Depending on the toolkit required, the program can be costly.

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Conclusion

Fixing an Android part of the touch screen not working issue can be quickly done with just a few fixes you can do on your own. However, there may be times when the solutions provided above may not work, and the worst part is factory resetting your phone erases all your data.

That’s why Dr.Fone – System Repair might be your best solution. It has all the tools you need to keep your Motorola Moto G24 100%. Not only that, but with Dr.Fone, you can repair your Android system issues without dealing with any data loss.

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7 Solutions to Fix Chrome Crashes or Won’t Open on Motorola Moto G24

Google Chrome is one of the most popular web browsers in the world. It is fast, secure, and easy to use. However, like any other app, it is not free from errors. Many users have reported that Chrome crashes or won’t open on their Motorola Moto G24. If you are also facing this issue, then you have come to the right place. In this article, we will discuss the reasons behind this problem and provide you with 7 solutions to fix Chrome crashes or won’t open on Motorola Moto G24.

Being one of the widely used browsers, Chrome is always our rescue whenever vital information is our need. Imagine, you launched Chrome for some urgent work and all of a sudden, got “Unfortunately Chrome has stopped” error. You re-opened it thinking about proper functioning of it now but to no avail. Does this situation sound familiar? Are you in a same problem as well? Fret not! We will discuss in this article why your Chrome is crashing on Android and the potential solutions to do away with the problem. Please read the article attentively and know what helps you best.

Part 1: Too many tabs opened

One of the main reasons why Chrome keeps crashing could be the multiple opened tabs. If you keep open the tabs, it may slow down the performance of Chrome and the app will use RAM. As a result, it will obviously get stopped midway. Therefore, we suggest you to close the tabs which are opened. And once you do that, exit the app and then launch it again.

Part 2: Too much memory used

When Chrome or any other app keeps running on the background, issues like “Unfortunately Chrome has stopped” are likely to occur. Moreover, the opened apps will eat the memory of your device. Hence, as the next solution, it is suggested that the Chrome should be closed by force quitting and then you need to try to launch it again to work. See if it works or still Chrome is not responding.

1. Simply tap on the Home button twice to get on the recent apps screen. Please note that the button may vary to reach the screen. Please check once and move accordingly.

2. Now simply swipe the app up/left/right (according to the Motorola Moto G24 device).

fix Chrome crashing on Android by force quiting

3. The app will be force quit now. You can then start it again to check if thing get back to normal.

Part 3: Chrome cache overflowing

While using any app for long, the temporary files for those gets collected in the form of cache. And when cache is not getting cleared, one may face the freezing, crashing or sluggish apps. And this could also be the cause why your Chrome keeps stopping. Hence, the following steps will show you how to clear cache and make Chrome work as before.

1. Open “Settings” and go to “Apps & Notifications”.

2. Look for “Chrome” and tap on it.

3. Go to “Storage” and click on “Clear Cache”.

fix Chrome crashing on Android by clearing cache

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Part 4: Exclude the issue of website itself

Most probably Chrome is not able to support the website you are trying to access. We doubt if the particular website you are making use of is the culprit and making Chrome keeps stopping. In such case, we would like to recommend you to make use of another browser and try to access the website from there. See if this works or not. If now, please follow the next solution.

Part 5: Android firmware corruption

Another reason why your Chrome has stopped could be the corrupted software. You can’t expect anything normal when your firmware corruption occurs and so in the case of Chrome. If this is the case, the re-flashing the stock ROM is the most recommended solution. And the best that can help you in this is none other than Dr.Fone - System Repair (Android) . Within one click, it vows to help users in flashing the ROM without any complications. Read the advantages offered by this tool.

Dr.Fone - System Repair (Android)

Android repair tool to fix crashing Chrome

  • It works like a pro no matter what problem your device is stuck with.
  • More than 1000 types of Android devices are compatible with this tool.
  • Easy to use and holds higher success rate.
  • No need for any special technical knowledge to use this
  • Offers an incredible interface from which anyone can work with.

3,605,074 people have downloaded it

How to Use Dr.Fone - System Repair (Android) when Chrome is crashing on Android

Step 1: Install the Tool to Begin

Start downloading it from there. Install it once downloading is completed and open the tool. The main screen will show you some tabs. You need to hit on “System Repair” among those.

fix Chrome crashing on Android - get the fixing tool

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Step 2: Get Android Device Connected

Now, you need to connect your Motorola Moto G24 with the computer using USB cord. When the Motorola Moto G24 device is connected successfully, click on the “Android Repair” option from the left panel.

fix Chrome crashing on Android - connect android

Step 3: Enter Details

On the following screen, you need to select the right phone brand, name model and enter career details. Check once to confirm and hit on “Next”.

Step 4: Download Firmware

Now, follow the steps displaying on the screen to enter the DFU mode. When you do this, click on “Next” and the program will download the firmware.

download firmware and fix Chrome crashing on Android

Step 5: Repair the Issue

Once the firmware is downloaded, you will notice that the repairing process will start by the program. Wait until it gets finished and try to start Chrome again and you’ll surely get rid of the problem.

Chrome crashing fixed on Android

Part 6: File Downloading issue from Chrome

While you were trying to download from internet, the file didn’t download properly or it might get stuck and eventually crashing Chrome occurs. In such instances, many times, uninstalling and installing helps. Therefore, follow the steps below to uninstall and install Chrome and fix Chrome keeps stopping

  • Go to “Settings” and tap on “Apps”.
  • Select “Chrome” and tap on “Uninstall Updates”.

fix Chrome crashing on Android by uninstalling updates

  • Now, you need to re-install it from Play Store. From the “My Apps” section, tap on Chrome and update it.
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Part 7: Clashes between Chrome and system

Of still you are receiving “Unfortunately Chrome has stopped” pop-up, it might be because of the incompatibility between the Chrome and system. Maybe your device is not updated and therefore is at odds with the Chrome app. So, the last tip that we would like give you is to update your Motorola Moto G24. Following are the steps for it. Follow them and stop the Chrome crashing on Android issue.

  • Go to “Settings” and tap on “System”/”About Phone”/”About Device”.
  • Now, choose “Software Update”/”System Update” and your device will detect if there is any update present on your device. Proceed accordingly.

fix Chrome crashing by updating android

How to Fix Android.Process.Media Has Stopped on Motorola Moto G24

Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.

android process media has stopped

Part 1. Why this error pops up?

There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:

  • 1. Moving from one custom ROM to another can cause this error to occur
  • 2. A failed firmware upgrade may also be to blame
  • 3. A virus attack can also result in this error among many others
  • 4. Restoring apps via a Titanium backup is also a major cause
  • 5. Failure of certain apps such as the download manager and the media storage

Part 2. Back up your Android Data First

It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Motorola Moto G24. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .

Wondershare Dr.Fone

Flexibly Back up and Restore Android Data

  • One-click to back up Android data to the computer.
  • Preview and selectively restore the backup to any Android device.
  • Supports 8000+ Android devices.
  • There is no data lost during backup, export, or restore.

4,503,800 people have downloaded it

Follow the steps below to learn how to back up your phone in steps.

Step 1. Download, install, and run the program

Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.

Android. Process. Media - backup android

Step 2. Connect your device

Then connect your Motorola Moto G24 to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.

Android. Process. Media - recognize phone

Step 3. Begin to backup

When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.

Android. Process. Media - select data types

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Part 3. How to Fix “Android. Process. Media” Error

With a full backup of your Motorola Moto G24, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.

Method 1: Ensure app and system updates

Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.

Step 1: Visit the Google Play Store to check for available app updates.

Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.

Method 2: Reset app preferences

App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.

Step 1: Go to “Settings” on your device.

Step 2: Access “Apps.”

Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”

Method 3: Clear the cache and data on your device

Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.

Step 2: Next, find Google Play from the same Manage Applications page.

Step 3: Tap on it and then Tap on clear cache.

clear crash

Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK

Step 5: Next you need to open Google Play and when presented with an error, click OK

Step 6: Turn off the Motorola Moto G24 device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.

Method 4: Check Google Sync & Media Storage settings

Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.

Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable

Step 3: Use the same method as above to clear the Download Manager data

Step 4: Turn off your device and then turn it on

This Should clear the error message for good.

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Method 5: Boot your device into safe mode

Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.

Method 6: Fix the error by using a dedicated repair tool

Dr.Fone - System Repair (Android)

Fix Android process media has stopped issue in one click

  • Fix all Android system issues like black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair. Without any data loss.
  • Supports all the new Motorola Moto G24 devices like Galaxy S8, S9, S22, etc.
  • Step-by-step instructions provided. No technical skills required.

4,989,253 people have downloaded it

Step 1. Connect your Motorola Moto G24

After launching Dr.Fone, click on “System Repair” from the main window.

fix android.process.media stopping by drfone

Then connect your Motorola Moto G24 with the correct cable and choose “Android” > click “Start”.

select android repair to fix android.process.media stopping

In the Motorola Moto G24 device information interface, remember to select the correct information. Then confirm the warning and click “Next”.

select device details

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To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.

fix android.process.media stopping by entering code

Step 2. Repair your Motorola Moto G24 in Download mode.

Read and follow the guide here to boot your Motorola Moto G24 in Download mode.

fix android.process.media stopping in download mode

Then click “Next” to start downloading the firmware.

start downloading firmware

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It may take a while, so you could have a cup of coffee to wait for the repair process completed.

android.process.media stopping fixed

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Method 7: Factory Reset your device

If the above steps fail, you might need to perform a factory reset. A factory reset restores the Motorola Moto G24 device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.

Method 8: Seek Manufacturer Support

If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.

It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.

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Also read:

  • Title: How To Fix Part of the Touch Screen Not Working on Motorola Moto G24 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-11-05 09:29:33
  • Updated at : 2024-11-12 09:46:58
  • Link: https://howto.techidaily.com/how-to-fix-part-of-the-touch-screen-not-working-on-motorola-moto-g24-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.