How To Fix Unresponsive Phone Touchscreen Of Honor Play 8T | Dr.fone

How To Fix Unresponsive Phone Touchscreen Of Honor Play 8T | Dr.fone

Ariadne Lv13

How To Fix Unresponsive Phone Touchscreen Of Honor Play 8T

Smartphones nowadays contribute to our daily workflow, whether you’re a student or a professional. They get more sophisticated and add new features every year, making them more attractive with each new release. However, users sometimes deal with their screen touch not working on Android, raising various concerns.

fix unresponsive android/ios touchscreen intro

If you are facing a similar issue, this page has all the solutions to teach you what to do if your phone screen is not working. By exploring the different methods below, you will be able to know how to fix a frozen phone touch screen as an Android user. Read on for more information.

Part 1: Top Causes of an Unresponsive Touchscreen

Android has been the best-selling OS since 2011, with over three billion active users. With the release of Android 13, complaints over touch issues on certain Android phones have popped up over the internet. Meanwhile, software updates over the years can sometimes make their phones stuck on the loading screen, causing worry among Android users.

Here are some of the top causes why your phone screen stopped working, mainly for Android.

  • Physical Damage

If your Android phone is not responding to touch, it can be due to a cracked LCD causing temperature variants or magnetic fields to malfunction on your Honor Play 8T.

cracked screen iphone

For iOS users, your iPhone will temporarily stop working if it detects extreme temperatures such as a too-hot or too-cold reading. You should turn off your iPhone and let it cool down or warm to a normal temperature.

  • Faulty Applications

Certain apps can sometimes make your phone experience touch issues. Your Android screen may work everywhere except a particular app. In this case, the fault is likely on the app, not your smartphone. It’s recommended to download the latest apps with frequent software updates to prevent malicious apps from corrupting or crashing your phone.

  • iOS/Android Software Issues

Your phone screen not responding can also be due to software glitches that your smartphone picks up during regular use. Your iOS/Android device will sometimes freeze or hang if you run too many intensive apps simultaneously. The situation can lead to touch issues when using the phone.

  • Dirty Screen or Bad Peripherals

It may not respond properly when an Android device is dirty due to water, sweat, or body oils. It will not be able to take inputs, causing your phone to not respond to touch. A poor screen protector and a tightly pressed phone case will also negatively impact your smartphone.

dirty samsung screen

Part 2: What To Do When Your Smartphone Is Not Responding to Touch

Here is a list of things you should do how to fix a frozen phone touch screen, whether you’re using an iPhone or an Android smartphone.

1. Clean Your Smartphone

Your screen touch not working can sometimes get fixed by simply cleaning the screen on your smartphone. Use a soft dry cloth, gently clean your iPhone or Android device, and ensure water, oils, dirt, or other debris are no longer on your display. If you recently dropped your device in water, turn it off and leave it untouched for the next few hours.

cleaning iphone with cloth

2. Remove Extra Peripherals

Unplug any external device connected to your iPhone’s Lightning port or USB-C if your phone screen stops working. For Android users, meanwhile, disconnect any accessories like chargers or wireless headphones. After that, try using the touchscreen. If it works, the outcome proves that the fault appeared due to the external device.

3. Force Restart Your Device

If your phone screen is still unresponsive,maybe it is overloaded. You should force restart your Honor Play 8T. It doesn’t delete any data. Here’s how.

Example 1: For Honor Play 8T Smart Phones

Here’s how to force restart your smartphone to fix your phone screen that’s not responding.

  • Press and hold the Powerand Volume Down buttons simultaneously for more than 7 seconds to force a reboot.

samsung force restart

E****xample 2: For Honor Play 8T Redmi

If your Honor Play 8T Redmi phone is stuck on loading screen or “thinking” for a long time without responding, reboot it in just two steps.

Step 1: Press and hold the power button on the right side of the screen, then a screen showing several options appears.

Step 2: Choose Restart, then Accept if a confirmation message spears. Then wait a few seconds or minutes when your device is performing the reboot.

reboot xiaomi redmi options

4. Update Your Software

Your smartphone may behave erratically due to software bugs. While these are out of your control, you can quickly fix your phone not responding to touch by simply updating your OS to the latest version. Here’s how.

  • For iOS users, go to your iPhone Settings> General > Software Update > Download and Install.
  • For Android owners, go to Settings > Software Update. Tap the Check for software updatesto see if a new update is available.

ios software update

5. Perform a Factory Reset

If nothing helps, your remaining option is to try completing a Factory Reset. Doing this will erase all your data, but this is arguably the quickest way to restore your screen-frozen phone to its factory default settings. Factory Reset is available on Android devices with almost similar steps. Here’s how.

For Android, Honor Play 8T Series

Step 1: Search and tap the Settings option, and open General management.

S****tep 2: Swipe the options, find and tap Reset >  Factory data reset, and check the information below. Then swipe and press the Reset button.

Note:

You might be asked to enter the pin of the security lock on the phone if you’ve set one.

S****tep 3: You may need to enter your Honor Play 8T account password if you have bounded an account to your phone after taping Delete all. Then your Honor Play 8T phone will reset. You’ll see its initial setup screen when it turns back on.

Part 3: How to Fix Unresponsive Touchscreen With an Alternative

The methods outlined above usually solve issues on your smartphone not responding to touch. If all else fails, Wondershare Dr.Fone for iOS and Android can fix various smartphone issues within less than 10 minutes. The program enables you to fix common scenarios such as black screen, boot loop, bricked iOS or Android, and much more without any required skills.

dr.fone main program window

Key Features

The key features of Wondershare Dr.Fone for iOS and Android are listed below.

  • Fix all iOS and Android Problems in Minutes

Wondershare Dr.Fone for Android and iOS allows you to fix your smartphone within less than 10 minutes. For iPhone owners, common issues such as a black screen, white screen of death, iPhone frozen, stuck on a restart loop, or recovery mode can easily be repaired with Dr.Fone. For Android users, meanwhile, problems, including unresponsive screen, black screen of death, boot loop, and more, are done within minutes.

  • Supports up to 1000+ Android Models and iOS 16

The program supports all iOS versions, including the latest iOS 16 and iOS 16 beta. Compared to the iTunes store or other methods, the app can quickly fix any iPhone issues without data loss. For Android users, meanwhile, Dr.Fone supports up to 1000+ Android smartphones making it highly versatile even if you’re using an older Android device or the latest models.

Tech Specs

Here are the minimum system requirements of Wondershare Dr.Fone (iOS) for your computer.

Computer OS iOS
Windows: 7, 8, 8.1, 10, 11 Support all iOS versions, including the latest iOS 16 & iOS 16 beta
macOS: 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, or 10.8

Meanwhile, here are the tech specs for Wondershare Dr.Fone (Android)’s minimum system requirements.

Computer OS Android
Windows 7, 8, 8.1, 10, 11 Android 2.1 and up

Pros and Cons

Here are the pros and cons of using Wondershare Dr.Fone (Android)

Pros

  • Fone – System Repair’s UI for iOS and Android is clutter free and beginner-friendly. You can start repairing your phone right away after installation.
  • Repairing your iOS or Android smartphone within less than 10 minutes saves you precious time.

Cons

  • The iOS and Android versions of Wondershare Dr.Fone are sold separately. You’ll have to get each version of the program if you own a smartphone for both iOS and Android.

Pricing

The iOS and Android versions of Wondershare Dr.Fone has different price plans. See them below.

Wondershare Dr.Fone (iOS) offers a quarterly, 1-year, and perpetual license, depending on your budget. Here’s the pricing below.

  • Quarterly License (1-5 Mobile Devices) - $6.65/Month – With Auto Renew
  • 1 Quarter License (1-5 Mobile Devices) - $7.32/Month – No Auto Renew
  • 1-Year License (1-5 Mobile Devices) - $4.99/Month – No Auto Renew
  • Perpetual License (1-5 Mobile Devices) - $79.95

Wondershare Dr.Fone (Android) price plans are available for a 1-Year or Perpetual License, depending on your budget.

  • 1-Year License (1-5 Mobile Devices) - $39.95
  • Perpetual License (1-5 Mobile Devices) - $49.95
  • 1-Year Business License (Unlimited Devices) - $399.00

How To Fix Unresponsive Touchscreen With Wondershare Dr.Fone

In this step-by-step guide below, you can fix your unresponsive phone screen using Wondershare Dr.Fone on iOS and Android.

Step 1: Download and install Wondershare Dr.Fone for iOS or Android on your computer. Launch the app afterward and connect your smartphone.

dr.fone fix unresponsive touchscreen 01

Step 2A (For iOS): Choose the correct model of your iPhone to download the appropriate firmware package.

Step 2B (For Android): Choose the correct Brand, Name, Model, Country, as well as Carrier, then click Next.

dr.fone fix unresponsive touchscreen 02

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

dr.fone fix unresponsive touchscreen 03

Part 4: People Also Ask

Some common questions you should know when taking care of an unresponsive phone touchscreen are listed below.

1. Why Did My iPhone Screen Go Black After Not Responding to Touch?

Your iPhone screen with a touch issue will sometimes go black after not responding to touch due to several issues. It could be hardware, software, issues with a particular app, software crash, or you have a low battery. If it’s a drained battery, you’re in luck; all you have to do is charge it. Otherwise, you’ll have to perform a force restart on your iPhone to try to reboot it.

2. How Do I Keep My Android From Crashing?

Keeping your apps updated should help you solve app crashing issues that can impact your Android OS. These apps build up large caches throughout your normal usage. Clearing cached data from time to time can drastically improve your smartphone’s performance and prevent touch issues. To remove your app cache, go to Settings > Storage and tap Cached Data.

3. Can I Use Dr.Fone for Free?

Wondershare Dr.Fone for iOS and Android is free to download and install. You can also test the first few steps and see if the program supports your device. However, when you click the Fix Now button to start the repair process, you will be required to enter a valid license to activate the program.

safe Downloadsafe & secure

Conclusion

Knowing the common causes of an unresponsive phone touchscreen is the first step to preventing it from happening to your smartphone. While there are ways to fix it when it does happen, prevention is better than cure, as most experts say. However, if the methods outlined above don’t work, your best bet is to use a dedicated program such as Wondershare Dr.Fone for Android and iOS.

Wondershare Dr.Fone works on almost all modern smartphones today and can fix a stop-working phone screen within less than 10 minutes. It’s beginner-friendly and doesn’t require advanced technical know-how to use right away.

7 Fixes for “Unfortunately, Phone Has Stopped” on Honor Play 8T

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

  • When you install a custom ROM, the issue might occur.
  • The upgrading of the software or incomplete updates can lead to crashing the Phone app.
  • Data crashes can be another reason why this error shows up.
  • Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Honor Play 8T device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Honor Play 8T device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

  1. Switch off the Honor Play 8T phone first.
  2. Now keep pressing the “Power” button until you see the Honor Play 8T logo on the screen.
  3. Release the button and immediately press and hold the “Volume Down” key.
  4. Leave the key once the Honor Play 8T device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

  1. Open “Settings” on your device and go to “Application” or “Apps”.
  2. Now from the list of all applications, go to “Phone” and tap on it.
  3. Now, click on “Storage” and choose “Clear Cache”.

Phone app crashing - clear cache

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Honor Play 8T firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Honor Play 8T firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

  1. Open “Settings” and go to “About Device”.
  2. Now tap on “Software Updates” and check for the availability of the new update.

Phone app crashing - update firmware

  1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Honor Play 8T device and make it work like before.

  1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
  2. The recovery mode screen will appear now.
  3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
  4. To select, press the “Power” button.
  5. The process will begin and the Honor Play 8T device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

Phone app crashing - cache partition clearance

2.6 Get the Honor Play 8T system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

dr fone

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on Honor Play 8T devices.

  • It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
  • It shows great compatibility with all Honor Play 8T devices and other Android phones supporting over 1000 Android brands.
  • Fixes any kind of Android issue without any complication.
  • Easy to use and trusted by millions of users and therefore has a higher success rate.
  • Can be downloaded freely and friendly user interface.

3,106,444 people have downloaded it

How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Phone app crashing - fix using a tool

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Honor Play 8T to the computer. When the Honor Play 8T device is connected, click on “Android” from the two tabs > click “Start”

Phone app crashing - connect phone to pc

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Honor Play 8T device. When done everything, verify once and click on “Next”.

Phone app crashing - enter details

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Phone app crashing - enter download mode

Step 5: Get the Honor Play 8T device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Honor Play 8T device.

Phone app crashing - device repaired

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

  1. Open “Settings” and go to the “Backup and Reset” option.
  2. Look for “Factory data reset” and then tap on “Reset phone”.
  3. Within a while, your device will go through resetting and boot up to normalcy.

Phone app crashing - factory reset

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Reasons for Honor Play 8T Stuck on Boot Screen and Ways To Fix Them

One of the main reasons why people own a phone is for convenience. It will be ironic if that device, supposed to grant convenience, provides problems instead. Some people face this when their Android phone is stuck on the logo page and unable to do anything. As expected, this is common in Android phones and is why people are unhappy with Android phones.

This article will share the possible reasons why your Android phone is stuck on the boot screen. This article will share three possible reasons for this problem and five valuable tips to help fix this issue. If all else fails, we have an application to share and recommend that is guaranteed to solve your problem in no time. Keep on reading to find out more!

Part 1. Why Is Your Honor Play 8T Stuck on the Boot Screen?

There are countless reasons why a problem happens, just like why your Android phone is stuck on the logo page. This section sieved out the top 3 reasons why your Android boot screen happens and some tips to overcome it.

1. Changes to the Software

Android is a flexible operating system. It allows users to customize it in any way they desire, which is Android’s beauty. The customizable nature of the operating system allows users to unlock, root, flash, and tinker. However, this flexibility in customization might be a double edge sword. Accidental tampering with the Android system might result in software problems, such as being stuck on the Android boot screen.

Fortunately, this is not a complicated fix. Android accepts different fixes and allows the system to return to how it once was. Even with software issues, the system does not get completely inoperable. The best way to fix changes to the software is to start from the beginning of the process. This might offer the best chance for you to restore your phone to normal.

Although it is fun to customize and change the software, following trusted sources ensures you do not damage your phone. Having an Android phone stuck on the logo page is one of the many examples of the problems that might happen if changes to the software go out of hand.

2. Android Software Updates

Updates are a common cause of Android phones stuck on the logo. It happened when the update did not complete as it should have been. Several reasons for incomplete updates, such as poor internet connection, the connection between computer and phone being lost, a power cut, the phone freezing, and the list go on. When an update is uncompleted, issues such as being stuck at the Android boot screen and many others might occur.

Before an update starts, your mobile device will notify you of the duration of the update. As a tip, set aside an additional 10-15 minutes on top of the update duration to ensure your update is completed successfully. It will be ideal for activating the software update only when there is sufficient power in your phone or keep it charging during the update.

When an update is disrupted or stopped before it completes, the existing Android version will become corrupted while the new software to be updated is incomplete. This means that your Honor Play 8T has no system to run on. Always complete your software updates, and you will not have the problem of your Android phone getting stuck on the logo.

updating software

3. Malfunctioning Applications

If you noticed that your Android phone is stuck on the logo page only after installing certain apps, there is a high chance that the app is not compatible with the existing apps in your phone or with the Android version. When an app conflicts with the Android system or other apps, this will run into problems with your phone.

This problem typically happens when an app is downloaded from a third-party source, not the official Google Play Store. This app from a third-party source might be malicious or contain a virus. This can cause problems such as being stuck at the Android boot screen.

To overcome this, locate the app that has been giving you issues and remove the app from your phone. Restart your device, and you should be able to have your Honor Play 8T functioning properly.

malfunctioning apps on android

Part 2. 5 Helpful Ways To Fix Android Phones Stuck on Boot Screen

After understanding the common problems on why your Android phone is stuck on the logo page, here are five easy solutions you can try solving at home.

1. Force Reboot

When encountering problems with your Honor Play 8T, such as being stuck at the Android boot screen, you should first try a forced reboot. This simple yet effective solution could be what you need to solve all your Android problems. It is essential to leave your device turned off for at least a minute or two before turning it back on.

forcing rebooting android device

2. Pull Out Battery

Another way to restart your Honor Play 8T when it is frozen is to try taking the battery out. Android devices are designed with a removable battery, and sometimes you can resolve the issue easily by removing the battery and replacing it after a couple of seconds. Then, turn on your device again and test to see if your Android phone is stuck on the logo page.

If it works, then the problem is solved. However, some Android devices come with a built-in battery. For these kinds of devices, a stimulated battery pull should be attempted. A simulated battery pull is a set of instructions telling your Honor Play 8T to switch off and on again. If your device does not offer the simulated battery pull option, omit this troubleshooting option.

removing battery on android device

3. Charge Your Device

If your Android phone is stuck on the logo page and not getting past it, no matter how many times you have tried, it may be due to a low battery! As simple as it sounds, plug your device into a power outlet and try restarting your phone. You might be surprised that this simple fix is all it takes to solve your Android problem.

charging android device

4. Wipe Cache Data

Cache refers to a software or hardware component of an Android device that stores your program and data for reference. This data might result from the daily usage of your device or duplicate data from a different source on the Honor Play 8T device. Similar to a computer, if the cache occupies too much space on your device, it might cause your Honor Play 8T to become slower and eventually get stuck at the Android boot screen.

Wiping out the cache data from your Honor Play 8T could free up more space, allow your device to function faster, and avoid problems such as being stuck at the Android boot screen. Do not worry; wiping the cache data is entirely safe and will not lead to any loss of important data or programs on your phone.

5. Factory Reset

If all the methods above fail, performing a factory rest might be your last option. However, it is important to note that performing a factory reset will erase everything on your phone, including apps, contacts, photos, etc. As a tip, back up all your data from your device before performing a factory reset. That way, you can still retrieve all your precious information after the reset.

Follow the steps below to perform a factory rest on your Honor Play 8T:

Step 1: Turn off your phone and press the Power button and Volume Down button at the same time

Step 2: Use the Volume button to scroll the options and highlight Wipe data/factory reset. Press the Power button to begin the factory reset.

factory reset of android phones

Part 3. Bonus Tip: Best App To Solve Android Phone Stuck On Boot Screen

If all the solutions above do not work and you do not want to perform a factory reset on your phone, one option is to use an app called Dr.Fone. It is one of the most effective phone recovery solutions and can help to bring your Honor Play 8T back to a state like it was brand new. Being stuck on the Android boot screen will be a problem of the past.

interface of dr.fone

Refer to the tutorial below to solve your Android phone is stuck on the logo page issue.

Step 1: Download and install Dr.Fone – System Repair (Android) on your computer. Open the application and connect your Honor Play 8T to the computer.

Step 2: Select the issue you face on the next page. If you use a Honor Play 8T phone, select Stuck at Honor Play 8T Logo. Alternatively, you can click on Black Screen or Stuck in Boot Loop.

selecting issue from dr.fone

Step 3: Input the Brand, Name, Model, Country, and Carrier of your phone and click on Next.

filling in data for phone

Step 4: Follow the instructions provided on the page and wait for the system repair to finish. After which, click on Done to complete the process.

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Conclusion

This article summarizes some possible reasons your Android phone is stuck on the logo page. Five useful strategies were shared to easily overcome your Honor Play 8T being stuck in the boot. However, if all the above methods do not work, we recommend trying the Dr.Fone-System Repair.

Dr.Fone-System Repair repairs the operating system issues and fixes the problem with your Honor Play 8T. Once you power on your Honor Play 8T again, you can rest assured that it will be like new.


Also read:

  • Title: How To Fix Unresponsive Phone Touchscreen Of Honor Play 8T | Dr.fone
  • Author: Ariadne
  • Created at : 2024-04-07 02:15:37
  • Updated at : 2024-04-08 02:15:37
  • Link: https://howto.techidaily.com/how-to-fix-unresponsive-phone-touchscreen-of-honor-play-8t-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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