How to Resolve Motorola Defy 2 Screen Not Working | Dr.fone

How to Resolve Motorola Defy 2 Screen Not Working | Dr.fone

Ariadne Lv13

How to Resolve Motorola Defy 2 Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Motorola Defy 2 phones, known for their efficient performance. If your Motorola Defy 2 screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Motorola Defy 2 not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Motorola Defy 2 Screen Unresponsive?

Answering what causes Motorola Defy 2 screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Motorola Defy 2 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Motorola Defy 2 Screen Unresponsive

Fixing the Motorola Defy 2screen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Motorola Defy 2 screen unresponsive:

Solution 1. Restart the Motorola Defy 2 Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Motorola Defy 2 not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Motorola Defy 2 device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Motorola Defy 2 device. In some of the Motorola Defy 2 devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Motorola Defy 2 device.

restart your oneplus device

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Motorola Defy 2 5 can also lead to Motorola Defy 2 not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Motorola Defy 2 Customer Support

Contacting Motorola Defy 2 customer support can also help resolve the Motorola Defy 2 screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Motorola Defy 2 customer support will help you find the issue and recommend a solution.

It is an excellent option if your Motorola Defy 2 device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

contact oneplus customer support

Solution 4. Wipe the Cache of Your Motorola Defy 2 Device

A common reason for Motorola Defy 2 Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Motorola Defy 2 device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Motorola Defy 2 device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Motorola Defy 2 logo.

wait for oneplus logo

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

choose wipe data and cache option

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

select wipe cache option

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Motorola Defy 2 device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Motorola Defy 2 will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Motorola Defy 2 in no time:

Step 1: Launch Settings on your Motorola Defy 2 device and tap “System” to select “Reset Options.”

select reset options

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

start the erase process

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Motorola Defy 2 Screen being Unresponsive?

Protecting your Motorola Defy 2 device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Motorola Defy 2 screen from being unresponsive, here are some tips you can follow:

  • ****Regular Updates:****You should always ensure that your Motorola Defy 2 device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
  • ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Motorola Defy 2 device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
  • ****Delete Unnecessary Apps:****If you have too many apps on your Motorola Defy 2 devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
  • ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

dr.fone phone toolbox

Conclusion

To sum up this article, it can be said that issues like Motorola Defy 2 not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

Fix Can’t Take Screenshot Due to Security Policy on Motorola Defy 2

Can’t take screenshots due to security policy” is a screenshot restriction on your Android smartphone. You’ve probably seen this error message before, especially when taking screenshots of banking or video streaming apps. But why do apps and websites block screenshots? It’s actually for your good.

Screenshots can be misused to steal money or pirate copyrighted content. By prohibiting screenshots, apps and websites can help to protect your data and privacy. If you want to learn more, keep reading. This article will explain why apps and websites prevent screenshot capture and why it’s important for security. We’ll also give you tips on how to take photos of apps and websites that don’t let you take screenshots.

Part 1. Can’t Take Screenshots Due to Security Policy on Android? Here’s Why

Why can’t you take a screenshot of something on your phone and get the error message that says, “Can’t take screenshot due to security policy”? Apps and websites turn off or remove the screenshot feature for a variety of reasons, including:

Device Restrictions

Lots of workplaces and schools have rules against taking screenshots on devices used for work or school. Organizations do this to protect sensitive information and prevent data breaches.

Protect Sensitive Information

Say you’re trying to take a screenshot on your Motorola Defy 2 device, and you get the notification “Can’t take screenshot due to security policy.” Motorola Defy 2 smartphones are not necessarily the problem.

Some apps and websites, such as banking apps, store private data like financial and credit card details. Blocking capturing screenshots is a way to prevent unauthorized access to confidential information.

cryptocurrency app screenshot error

Follow Regulations

Some industries and organizations have regulations that need them to protect sensitive data. Financial institutions must protect their customers’ financial information, for example. Disabling screenshots is one way to follow these regulations.

DRM-Protected Content

Android can’t take screenshots due to security policy, especially to prevent piracy. Piracy is the distribution of copyrighted material without permission. It can harm businesses that depend on copyright protection.

To prevent this, you can use DRM (digital rights management) to protect copyrighted content. DRM-protected content cannot be screenshotted or copied.

Prevent Fraud

Scammers and other criminals often use screenshots to commit fraud. For instance, people might send fake screenshots to trick others into sharing personal details or money. Disabling screenshots can help to prevent this type of fraud.

Protect Intellectual Property

Many businesses and organizations have valuable information they want to keep safe, such as trade secrets. Disabling screenshots can be helpful to prevent the theft of this intellectual property.

Protect User Privacy

Some apps and websites allow users to share private information. Some apps, like messaging apps, let users share private info. But there are limits.

You can’t take screenshots due to security policy Whatsapp features, View Once media option. This method stops people from taking pictures of private media chats, protecting users’ privacy.

whatsapp screenshot blocked

You Are Using a Secure Folder

Companies design secure folders to protect your most sensitive data from unauthorized access, so screenshots are not allowed within them.

Part 2. 8 Ways To Take Screenshots When You Can’t Due to Security Policy

If you’re trying to take a screenshot of an app or website with a security policy in place, there’s usually no way to circumvent it. However, there are a few things you can do to take pictures of these apps and website content.

Enable Screen Capture on Android

Sudden “can’t take screenshot due to security policy” notifications, failing to take a screenshot, and a Motorola Defy 2 user?

If you are using this Android device, you can enable the screen capture feature in the Settings app.

  • Step 1: Go to Settings > Apps, then tap the More options icon in the upper right corner.

android app settings interface

  • Step 2: Choose Special access > All files access.

android apps special access settings

  • Step 3: Enable Motorola Defy 2 capture.

enable samsung capture

Once you have enabled screen capture, you can check if you can take screenshots of any app or website.

Enable Screenshots in Incognito Mode

Apps and websites may prohibit screenshots in incognito mode to protect your privacy. However, you can enable the Incognito Screenshot experimental flag in Chrome to bypass this restriction.

  • Step 1: Open Chrome on your Motorola Defy 2 and type “chrome://flags” in the address bar.

chrome experimental flags

  • Step 2: Search for Incognito Screenshot and choose Enabled from the drop-down menu.

incognito screenshot enabled

  • Step 3: Tap Relaunch on the lower right corner of the screen.

Once Chrome has relaunched, you should be able to take screenshots in incognito mode by pressing the power and volume-down buttons at the same time.

Use Google Assistant

With Google Assistant, taking screenshots on your Motorola Defy 2 is now easier than ever. Just say, “Hey, Google, take a screenshot,” Google Assistant will capture the screen and save it to your gallery.

google assistant command

Use a Third-Party App To Take Screenshots

You can download several applications on Google Play Store if you still can’t take a screenshot due to security policy. Some popular third-party screenshot apps include:

  • Screenshot Easy
  • Screenshot Tile
  • Screen Master: Screenshot Markup

Third-party screenshot apps often use different methods to capture the screen. These might bypass the security measures that prevent you from taking screenshots with the built-in screenshot function.

Capture Your Phone Display With Another Device

If you own another smartphone, you can use it to take a photo of the screen of the Motorola Defy 2 device you’re trying to take a screenshot of. This is a simple workaround for any security policies that may be in place. To do this, open the camera app on your other smartphone and point it at the screen of the first device.

Check the Banking App Settings for Screenshot Permissions

Some banking apps may turn off screenshots by default, but some may allow them in the settings. To check this, open the banking app and select the settings menu. Look for a setting that allows taking in-app photos. If you find it, enable it to allow screenshots to be taken in the app.

Screen Mirroring

Smart View allows you to display your Motorola Defy 2 device’s screen on your smart TV, where you can then take a screenshot of the TV to capture the app or website you need.

  • Step 1: Swipe down the top of the screen to access the Quick Settings panel.
  • Step 2: Tap the Smart View icon.
  • Step 3: Select your TV from the list of available devices and tap Start Now.

cast samsung phone using smart view

Alternatively, if you don’t have a smart TV, you can still mirror your phone screen display to your desktop or tablet using the Motorola Defy 2 Flow app and take a screenshot of your phone’s screen instead.

Use Disable Flag Secure Magisk Module

Still experiencing the error message, “Can’t take screenshot due to security policy?” Bypass Android phone error like this using a module.

The module patches the Android framework to remove the FLAG_SECURE flag from apps. It is a relatively simple process but requires root access and Magisk. This module will turn off the security flag to take screenshots in Incognito mode and other apps.

magiskzip disable flag secure module

Authors Verdict

There are a few ways to bypass screenshot restrictions on Android apps and websites, but some methods are more complicated than others. All methods should work, but if you think your device has been compromised, it is important to check if it is a system issue.

You can use a third-party tool like Wondershare Dr.Fone without rooting your device. It is easy to use and supports many Android smartphones. You can try Dr.Fone for free to test if it supports your device and can fix the underlying system issues.

Part 3. Dr.Fone: A Comprehensive Solution for Fixing Android System Issues

Dr.Fone’s System Repair tool for Android cannot bypass the security apps of banking apps and video streaming apps like Netflix. This is because these apps use sophisticated security measures to protect their users’ data.

However, Dr.Fone System Repair tool for Android can fix a wide range of other Android system issues that might happen from installing third-party apps on your smartphone, such as:

Follow this step-by-step guide and learn how to use Dr.Fone to scan your Android smartphone for system issues and repair them.

  • Step 1: Once you have downloaded Dr.Fone, install it and launch it on your desktop. Then, connect your Motorola Defy 2 to your desktop using a USB cable.

safe Downloadsafe & secure

3,567,199 people have downloaded it

  • Step 2: From the Toolbox homepage, select System Repair > Android.

dr.fone toolbox selection interface

  • Step 3: Click Start on the new window.

dr.fone system repair solutions

  • Step 4: Select an option from the Name, Model, Country, and Carrier in the drop-down lists. Next, select the checkbox to agree with the warning, then click Next in the bottom right corner.

select correct device information

  • Step 5: Follow the in-app instructions to put your Motorola Defy 2 on Download mode, then click Next.

put android on download mode

  • Step 6: Wait while the firmware automatically downloads.

downloading firmware interface

  • Step 7: Review the details on the screen and click Fix Now to install the firmware on your smartphone.

firmware downloaded interface

  • Step 8: Read the dialogue box note, enter the code in the input box, and click Confirm.

enter code in the dialogue box

  • Step 9: Keep your smartphone connected and avoid using it while Dr.Fone is repairing it.

repairing android device in progress

  • Step 10: If your device has started properly, click Done to close this app. Otherwise, click Try again.

android system issue repaired

Conclusion

You can fix the “Can’t take screenshot due to security policy” error on Android in different ways. But it depends on the cause of the error. If an app is causing the error, you can try two things. First, remove the app’s screenshot restriction. Second, download a different screenshot app or a different device to take screenshots.

Although there are ways to bypass the “Can’t take screenshot due to security policy” error message, it’s crucial to know why screenshots are not allowed. Many apps and websites do not permit it to protect sensitive information, prevent piracy, and follow regulations. They also do it to prevent fraud, protect user privacy, and safeguard intellectual property.

If you think the issue is with your Android system, or your device becomes bricked after trying other methods, experiencing app crashes, or otherwise malfunctioning, try using the Dr.Fone System Repair tool. It is worth trying and can fix most Android system issues in a few minutes.

Android Safe Mode - How to Turn off Safe Mode on Motorola Defy 2?

Safe mode on Android is very useful to get rid of dangerous apps and malware. This allows the user to perform a uninstall of the crashed or malicious apps by putting safe mode on Android. Now the question is how to remove safe mode? In this article, we have discussed in detail how to get out of safe mode and also discussed some frequently asked questions. Keep reading this article.

Part 1: How to turn off safe mode on Android?

This is very important to turn off the safe mode after you put the safe mode on Android. Your mobile performance is limited in this mode. So you have to turn off safe mode. For doing this, there are some methods. Try to apply them one by one. If you succeed, stop there. Else go to the next method.

Method 1: Restarting the Motorola Defy 2 device

This is the easiest method to turn off the safe mode in Android. To use this method, follow the steps below.

Step 1 – Tap and hold the power button of your Motorola Defy 2.

Step 2 – You could find the option “Restart”. Tap on it. (If you have only one option, move to the step no 2)

Step 3 – Now, your phone will boot up in some time and you can see the Motorola Defy 2 device is no more on safe mode.

the Motorola Defy 2 device

This method, if goes well, will turn off safe mode in Android from your device. IF not, move to the next method instead.

Method 2: Do a soft reset:

The soft reset is very easy to perform. It won’t delete any of your personal files etc. Besides, it clears all the temp files and unnecessary data and recent apps so that you get a healthy device. This method is very good for turning off Safe mode on Android.

Step 1 – Tap and hold the power button.

Step 2 – Now, select “Power off” from the given option. This will make your device off.

Step 3 – Wait a few seconds and then turn it on again.

This time you can see your phone is no more in safe mode. Also, your junk files have been also removed. If you still find the Motorola Defy 2 device is the safe mode, follow the next method.

Method 3: Break all power

This method is sometimes very helpful to turn off safe mode on android by disconnecting all the power as well as resetting the SIM card.

Step 1 – Take the back cover off from the Motorola Defy 2 device and remove the battery. (Not all devices will give you this facility)

Step 2 – Take out the SIM card.

Step 3 – Reinsert the SIM card and insert the battery again.

Step 4 – Turn the Motorola Defy 2 device on by tapping and holding the power button.

Now, you can see your device is out of safe mode. If you still find your device in Safe mode, see the next method.

Method 4: Wipe the cache of the Motorola Defy 2 device.

The cache of the Motorola Defy 2 device sometimes creates an obstacle in overcoming the safe mode on Android. To solve this issue, follow the steps below.

Step 1 – Turn on your device in safe mode. It can generally be done by tapping the home, power, and volume up button on Android device. If this combination is not working for you, search the internet with your device model number.

tap home, power and volume up

Step 2 – Now you can find the recovery mode screen. Navigate to the “Wipe cache” option with the volume up and down button and select the option by tapping the power button.

Navigate to “Wipe cache”

Step 3 – Now follow on-screen instruction and your device will be rebooted.

After successful completion of this method, your device should no longer be in safe mode. If the problem still persists, the only solution is to do a factory reset. This will erase all the data from your device. So take backup of your internal storage.

Method 5: Factory data reset

To factory data reset, you have to follow the below steps.

Step 1 – Enter in the recovery mode by following the steps mentioned earlier.

Step 2 – Now select “Factory data reset” from the given options.

select “Factory data reset”

Step 3 – Now, follow the on-screen instructions and your device will be factory reset.

After this method, you can successfully get rid of the safe mode on Android. Restore your data from the backup you created.

Watch the video below to turn off safe mode on your phone:

Part 2: How to put the phone in safe mode?

If some apps or programs create a problem on your device, the solution is safe mode. Safe mode allows you to uninstall the app or the program out of your device safely. So, safe mode on Android is quite useful sometimes. Let’s have a look at how to turn on safe mode in Android.

Before this, remember to take a backup of your Motorola Defy 2. We recommend you to use the Dr.Fone - Phone Backup (Android). This tool is the best in its class to provide users with a very easy-to-use user interface yet powerful solution.

Dr.Fone - Phone Backup (Android)_

Flexibly Backup and Restore Android Data

  • Selectively backup Android data to the computer with one click.
  • Preview and restore the backup to any Android devices.
  • Supports 8000+ Android devices.
  • There is no data lost during backup, export, or restore.

Always remember to use this tool before you enter in the safe mode as you never know what will happen next and you might end up with factory resetting. This, as the result, will erase all your valuable data. So always perform backup data before you proceed.

To enter the safe mode, follow the instructions below.

Step  1 – First of all, long press the power button and let the Power options appear.

Power options

Step 2 – Now, long press on the “Power off” option. This will instantly ask you if you want to reboot into safe mode. Select the option and your device will reboot in safe mode.

‘Power off”

If you are using Android version 4.2 or earlier, turn off the Motorola Defy 2 device and turn it on the back by tapping the power button. When the logo appears, tap and hold the volume down button. This will allow the Motorola Defy 2 device to boot in safe mode.

Follow these steps carefully and now you can see a “Safe Mode” written at the corner of your device. This will confirm that you have successfully entered in Safe mode on Android.

Part 3: Safe mode on Android FAQs

In this section, we’ll discuss some frequently asked questions about the safe mode. Some users have many questions regarding the safe mode. Here we’ll try to cover some of them.

1. Why is My Motorola Defy 2 on safe mode?

This is a very common question around the world. For many Android device users, it’s quite common to see your phone in safe mode suddenly. Android is a secure platform and if your device sees any threat from your recently installed apps or any programs that want to harm your device; it would go into safe mode automatically. Sometimes, you might accidentally perform the steps discussed in part 2 and boot your device in safe mode.

2. Safe mode won’t turn off on My Motorola Defy 2

For the solution to remove safe mode from your device you must follow the step-by-step methods as mentioned in part 1. This will surely take your device out of the safe mode.

The safe mode is a very useful program for any Android device. But it limits the programs of Android and you must remove safe mode after uninstalling the harmful app. This article showed you how to turn off safe mode easily.

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Also read:

  • Title: How to Resolve Motorola Defy 2 Screen Not Working | Dr.fone
  • Author: Ariadne
  • Created at : 2024-04-08 05:03:12
  • Updated at : 2024-04-09 05:03:12
  • Link: https://howto.techidaily.com/how-to-resolve-motorola-defy-2-screen-not-working-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.