HTC U23 Screen Unresponsive? Here’s How to Fix It

HTC U23 phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a HTC U23 touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for HTC U23 phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your HTC U23 touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A HTC U23 Screen Unresponsive?

There are several reasons why a HTC U23 phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of HTC U23 screen unresponsiveness, along with explanations of each.

• Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some HTC U23 Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the HTC U23 device unusable.

• Equipment is worn out: Hardware problems can also cause HTC U23 screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any HTC U23 model, including the Y2 and 5A.

• **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, HTC U23 Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A HTC U23 Screen Unresponsive

In the previous section, we identified the possible causes of HTC U23 screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the HTC U23 model.

1. Restart The Device

Restarting the phone is typically the initial solution that comes to mind when we encounter the HTC U23 black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix HTC U23’s touch screen and power button issues, such as unresponsiveness. By restarting the HTC U23 device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a HTC U23 device, press the Power and Volume Up buttons simultaneously, and release the Power button once the HTC U23logo appears.

2. Leave The Phone And Let The Battery Drain Completely

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the HTC U23 device from functioning correctly. Leaving the HTC U23 device unused and draining the battery helps resolve these issues. After fully discharging the battery, the HTC U23 device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

If restarting the HTC U23 device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the HTC U23 device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on HTC U23 Y2 and HTC U23 5A.

4. Optimize Device Performance

One solution is to optimize the HTC U23 device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

• Select Settings> Storage > Cached Data.
• To clear the cache, select Clear Cache.

5. Back Up And Factory Reset

Another solution is to back up the HTC U23 device and perform a factory reset, which can help reset the HTC U23 device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the HTC U23 device, so it should only be considered a last resort.

In the following steps, we will show you how to format the HTC U23 Redmi 5A to erase all your data and restore it to its factory state.

• Open the Settings.
• Navigate to the Additional settings section of the HTC U23 Redmi 5A settings.
• Please scroll down the screen until you reach the Backup & reset option, then click to access it.
• ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the HTC U23 Redmi 5A.
• Select All files on the phoneto make a complete format of the HTC U23 Redmi 5A.

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including HTC U23 devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on HTC U23 Y2 and HTC U23 5A using Dr. Fone Repair:

• Begin by installing and opening Dr.Foneon your PC.
• Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
• On the next screen, choose “Android****Repair“ from the list of available options.
• Click on the “Start“ button to initiate the repair process.
• You will then be prompted to enter the required device information such as the HTC U23 device name, model number, and firmware version.
• Once you have entered the necessary information, click on the ‘Next’ button to proceed.
• Follow the on-screen instructions carefully to repair your HTC U23.

How To Avoid A HTC U23 Screen Unresponsive?

To avoid facing a HTC U23 screen unresponsive issue, users can take several preventative measures. One important step is to update the HTC U23 phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the HTC U23 device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the HTC U23 device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their HTC U23 device runs smoothly and reliably.

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Conclusion

Encountering a HTC U23 screen unresponsive issue can be a common problem for some HTC U23 phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your HTC U23 phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your HTC U23 phone without any interruptions.

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on HTC U23

Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your HTC U23.

This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”

Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped

The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.

It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:

App or System Update

When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.

App Cache/Data Corruption

The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.

Insufficient System Resources

Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.

Conflicting Third-Party Apps

Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.

Software or Firmware Glitches

Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.

Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped

Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:

Fix 1: Restart/Reboot your Android Device

One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your HTC U23. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.

So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your HTC U23 and potentially fix the error:

• Step: Long-press your HTC U23’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.

Fix 2: Re-insert the SIM Card

There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.

To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.

Fix 3: Clear the Cache and Data of the Phone App

The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.

Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:

• Step 1: Find the Phone app on your HTC U23 and long-press its icon. A small menu will pop up where you need to select “App Info.”

• Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.

Fix 4: Disable Automatic Updates Feature

In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your HTC U23 keeps your apps updated. Disabling this feature temporarily can help resolve the problem.

As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:

• Step 1: Navigate to the Google Play Store app on your HTC U23 and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”

• Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.

Fix 5: Clear All Apps Cache and Data

When dealing with this error, clearing the cache and data of all apps on your HTC U23 can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.

It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:

• Step 1: Access your HTC U23’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.

• Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.

Fix 6: Clear SIM Toolkit Cache and Data

It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:

• Step 1: On your HTC U23, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.

• Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”

Fix 7: Perform Factory Reset

If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.

So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your HTC U23:

• Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”

• Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your HTC U23 PIN to confirm the process, and use “Delete All” to start the factory reset process.

Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool

It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.

Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in HTC U23 devices with support for all modern HTC U23 phones.

Key Features of Wondershare Dr.Fone

• You do not need any technical skills to fix your Android system issues when using Dr.Fone.
• It has the highest success rate in fixing complex software issues related to Android OS.
• Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.

Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone

All you need to fix your HTC U23’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:

• Step 1: Link Your Android Device with Wondershare Dr.Fone

To start, connect your HTC U23 to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.

• Step 2: Enter the Required Details of Your HTC U23

Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your HTC U23. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”

• Step 3: Resolve The process.com.android.phone Has Stopped Issue

The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your HTC U23 by entering the code “000000.”

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Conclusion

To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the HTC U23 device, and even performing a factory reset.

While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.

Fix Unfortunately Settings Has Stopped on HTC U23 Quickly

All of you, sooner or later, must have found the “Unfortunately Settings has stopped” error on your HTC U23. The problem can occur if the Settings keeps stopping or crashing. Many times, you may try to open the Settings but it doesn’t even open. Or possibly, it may freeze after getting opened thereby hampering the HTC U23 device’s performance.

Well! There can be a number of reasons why this thing happens. For instance, custom ROM installations, not enough space in the HTC U23 device or perhaps an outdated version of Android. If you are struggling with the same issue and want to know what to do when Android Settings is not responding, this post will help you. We have explained everything in detail along with the solutions. So, scroll down and get things sorted.

• Part 1: Clear the cache of Settings and Google Play Service
• Part 2: Clear the Android phone’s RAM and retry
• Part 3: Uninstall the Google update
• Part 4: Uninstall the custom ROM or re-flash the stock ROM
• Part 5: Wipe cache partition to restore Settings
• Part 6: Factory reset your Android
• Part 7: Check and update Android OS

Part 1: Clear the cache of Settings and Google Play Service

It is possible that the corrupted cache files are responsible for this error. Hence, as the first tip, we would like you to clear the Settings cache if that is what triggers the “Unfortunately Settings has stopped” issue. Clearing it would definitely make Settings run appropriately. And The steps to clear the cache of the Google Play Services app are similar. Here is how to clear the cache of Settings:

1. Open “Settings” on your HTC U23 and choose “Apps & Notifications”/”Apps”/”Application Manager” (the option may differ on different devices).
2. In the list of applications, look for “Settings” and open it.
3. Now, select “Storage” followed by “Clear Cache”.

Note: In some phones, the “Clear Cache” option may come after tapping on “Force Stop”. Therefore, go accordingly without getting confused.

Part 2: Clear the Android phone’s RAM and retry

As the next tip, we would like to suggest you clear your device’s RAM by ceasing the running apps in the background. RAM, if at the increased level, is responsible for the HTC U23 device’s freezing, poor performance, and most probably is the reason behind crashing Settings. Also, if the apps in the background keep running, they might conflict with the Settings and stop it to perform properly. Therefore clearing RAM is important when Android Settings is not responding. Here is how to do it.

1. Firstly, you need to go to the Recent apps screen. For this, long-press the Home key.
   Note: Please note that different devices have different ways to go to the Recent apps screen. Do it according to the HTC U23 device you own.
2. Now, swipe the apps and tap on the clear option. You will be able to notice the amount of RAM cleared

Part 3: Uninstall the Google update

Uninstalling Google Play Store updates has also responded well to many users. It has worked in the case of the “Unfortunately Settings has stopped” error. So, we would also like to suggest you use this tip if the others don’t work. Here are the steps to be followed for this.

1. Open “Settings” on your Android and tap on “Application manager” or “Apps” or “Application.
2. Now, head to all the apps and select “Google Play Store” from there.
3. Tap on “Uninstall Updates” and restart your device to check if the crashing Settings issue has been resolved.

Part 4: Uninstall the custom ROM or re-flash the stock ROM

Using a custom ROM on your device brings up this problem due to incompatibility or improper installation. Therefore, you should either uninstall the custom ROM or re-flash the stock ROM. in order to re-flash the stock ROM of your HTC U23, the best way would be Dr.Fone - System Repair (Android). It offers one-click functionality to flash stock ROM and that too with full security. Supporting all HTC U23 devices, it ranks among its counterparts when it comes to fixing crashing Phone app issues or any other Android system issue. It is loaded with the beneficial features which are discussed below.

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Settings Has Stopped”

• You needn’t be a tech-savvy to use this
• Supports a wide range of Android devices easily, 1000+ being more precise
• One-click tool and supports any sort of Android system issue
• Higher success rate along with millions of trusted users
• Trustworthy and offers an extremely easy interface

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How to fix crashing Settings using Dr.Fone - System Repair (Android)

Step 1: Download Tool

Visit the official website of Dr.Fone and download the toolbox from there. Go for the installation process and wait until the installation gets over. Launch it now and choose the “System Repair” tab from the main window.

Step 2: Get the Phone Connected

With the help of a USB cable, plug your HTC U23 into the PC. Upon proper connection, hit on the “Android Repair” option from the left panel.

Step 3: Feed Correct Information

In the next window, you need to fill in some necessary information like the name and model of the mobile device. Enter details like country and career. Check once and hit on “Next”.

Step 4: Enter Download Mode

Now, you need to take your device into Download mode. For this, you need to follow the onscreen instruction according to your device. Click “Next” and you will notice the firmware downloading progress on your screen.

Step 5: Repair the Issue

Once the firmware is completely downloaded, your HTC U23 will automatically start getting repaired. Stay there and you will receive a notification that the repair is done.

Part 5: Wipe cache partition to restore Settings

Like RAM, wiping cache is also vital so as to make the HTC U23 device’s operation smoother. And when you are getting the “Unfortunately Settings has stopped” error, it might be due to the collected cache. To remove it, you will need to enter the recovery mode. And the steps for recovery mode range from device to device. For instance, HTC U23 users have to press the “Home”, “Power” and “Volume Up” buttons. Similarly, HTC and LG device users are supposed to press the “Volume Down” and “Power” buttons. For Nexus, it is “Volume Up, Down” and Power key combinations. Therefore, before going further, make sure what device you own and enter the recovery mode according to it. Now, follow the detailed guide below to wipe the cache partition in order to fix crashing Settings.

1. Primarily, turn off the HTC U23 device and enter the recovery mode by pressing the respective key combinations.
2. You will notice a Recovery screen on your device.
3. On showing up the recovery screen, look for the “Wipe Cache partition” option and use the “Volume Down” and “Volume Up” buttons to scroll down and up respectively.
4. On reaching the required option, press the “Power” button to start wiping.
5. Once finished, click the reboot option and the HTC U23 device will be rebooted, fixing the issue hopefully.

Part 6: Factory reset your Android

You can also opt for Factory resetting your device to fix the issue of Settings keeps stopping. By removing everything from the HTC U23 device, it will make your device run properly. If you have important data on your device, please make sure to create a backup before taking action if you don’t want to lose it. The steps are as follows.

1. In the “Settings, go to “Backup and Reset”.
2. Tap on “Factory data reset” followed by “Reset device”.
3. Wait for the completion of the process and check if Settings is stopping or not after it gets rebooted.

Part 7: Check and update Android OS

A lot of times minor issues crop up due to the operating systems that get outdated. It is because the HTC U23 device needs to get updated from time-to-time for proper functioning otherwise it will not be able to match up with the fading technologies thereby coming up with issues like “Unfortunately Settings has stopped”. We recommend here you check for the available update and update your device. For this follow the guide below.

1. Go to “Settings” and tap “About Phone” on your device.
2. Now, hit on “System Update” and the HTC U23 device will look for any available update.
3. If there is any, go along with the prompts to install it and make your phone even smarter.

Conclusion

If your HTC U23 shows the “Unfortunately Settings has stopped” error, don’t worry. This problem can come from many things like old software or cache issues. You can try easy fixes like clearing cache or updating your system. Sometimes, removing custom ROMs might be needed.

For iOS users facing similar problems, we recommend using Dr.Fone-System Repair (iOS) . It’s known for fixing many iOS problems without losing any data. Remember, a well-working device is just a few steps away!

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