Infinix Note 30 Pro Not Connecting to Wi-Fi? 12 Quick Ways to Fix

Nowadays, it’s pretty much essential to have your Infinix Note 30 Pro or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.

This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.

There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.

Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Infinix Note 30 Pro connected and free from problems and issues.

Part 1: Restart your Infinix Note 30 Pro

Begin by powering off your Infinix Note 30 Pro and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.

Part 2: Turn on Airplane mode and turn off

Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.

Part 3. Check Wi-Fi Router settings

The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Infinix Note 30 Pro. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.

However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.

1. Go to your internet router and check the indicator lights
2. While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
3. Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
4. Call up your internet provider to see if there’s an internet connection issue in your area
5. Open your web browser and log into your router settings to ensure your Infinix Note 30 Pro is connected to the Wi-Fi network and is allowed to send and receive data

Part 4. Boot your Android in safe mode

If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Infinix Note 30 Pro itself. Fortunately, there are ways you can see whether this is the problem.

The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Infinix Note 30 Pro, but the basic process goes as follows;

1. Turn off your Infinix Note 30 Pro by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Infinix Note 30 Pro device is completely off
2. Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
3. You will see the words ‘Safe Mode’ appear on your screen as the Infinix Note 30 Pro device loads
4. Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works

If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.

Part 5. Check the Android Wi-Fi adapter

If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Infinix Note 30 Pro itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.

You need to check both of these to make sure your connection is working properly.

1. If using an Android Wi-Fi adapter, make sure all the Infinix Note 30 Pro device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
2. If you’re using a router adapter, make sure it’s set up properly, and your Infinix Note 30 Pro is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
3. Whichever method you’re using, try disconnecting your Infinix Note 30 Pro and forgetting the network, and then reconnecting and entering the right password to refresh the connection

Part 6. Check SSID and IP address on Android

To make a Wi-Fi connection work, your Infinix Note 30 Pro needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.

Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Infinix Note 30 Pro. Here’s how to check on your Infinix Note 30 Pro to make sure everything is correct.

1. Tap the Settings menu option, followed by Wi-Fi on your Infinix Note 30 Pro
2. Turn on your Wi-Fi network and connect it to your router
3. Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
4. Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches

When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.

Part 7. Fix Android system issues in one click

If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Infinix Note 30 Pro. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.

You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.

Dr.Fone - System Repair (Android)

A one-click tool to fix Wi-Fi not working on Android

• Can repair Android from any problem including the black screen of death
• A trusted software application used by 50+ million people around the world
• The most user-friendly mobile repair application available right now
• Supports over 1,000+ Android models and devices
• A world-class customer support team to help you whenever you need them

3,483,527 people have downloaded it

To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.

Once installed, connect your Infinix Note 30 Pro to your computer using a USB cable, and open the software, click “System Repair”.

Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.

Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.

Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.

Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.

Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.

The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!

safe & secure

Part 8. Check the Wi-Fi connectivity on another phone

When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.

Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;

1. Get another Android or iOS phone or tablet
2. Open the Settings menu and connect to the Wi-Fi network you’re having problems with
3. Enter the password and connect to the network
4. Open a web browser on the phone and try loading a web page
5. If the page loads, you know the Wi-Fi network isn’t the problem
6. If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network

Part 9. Change the password of the Wi-Fi

Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;

1. Log onto your computer and open your Wi-Fi settings
2. Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
3. Change the password to something complicated using all available digits and characters
4. Save the password and restart the router to disconnect all devices
5. Now connect your Infinix Note 30 Pro to the router using the new password

Part 10. Reset network settings on Android

Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Infinix Note 30 Pro, hopefully removing the bugs and allowing you to connect.

Here’s how you can do this easily on your Infinix Note 30 Pro;

1. From the home screen of your Infinix Note 30 Pro, open the Settings menu
2. Tap the Backup & Reset option
3. Tap the Reset Network Settings option
4. Tap the Reset Network option
5. If you need to, enter the PIN number or passcode for the Android device, and the Infinix Note 30 Pro device will confirm the reset has taken place
6. Reconnect your Infinix Note 30 Pro to your Wi-Fi network for the changes to take effect

Part 11. Clear partition cache in recovery mode

As you continue to use your Infinix Note 30 Pro, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.

1. Turn off your Infinix Note 30 Pro
2. Turn it on by holding down the power button, volume button, and home button
3. When your phone vibrates, let go of the Power button, but continue to hold the volume button
4. When a menu is displayed, use the volume buttons to navigate the menu
5. Select the Android System Recovery option, followed by Wipe Cache Partition
6. Restart your device and connect to the internet

Part 12. Reset factory settings

If worse comes to worst, another option you have is to factory reset your Infinix Note 30 Pro. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.

However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.

1. Open the Settings menu on your Infinix Note 30 Pro
2. Navigate to System > Advanced > Reset Options
3. Tap the Reset phone option, and enter your PIN code if required
4. Tap Erase Everything
5. Wait for your phone to complete the process
6. Restart your device and connect to the internet

safe & secure

8 Solutions to Solve YouTube App Crashing on Infinix Note 30 Pro

YouTube can be considered among the apps that are widely used by users. And seeing “Unfortunately YouTube has stopped” error on the Android display screen is a thing that you can’t stand. The reasons can be multiple for why YouTube is not working or it keeps crashing. For instance, an outdated app, not updated OS, low storage, or corrupted cache. No matter what has triggered the problem on your device, we have solutions for it. Please read and follow this article to get the problem sorted.

Restart the app

The issues like YouTube keeps crashing are often get disappeared by just quitting and restarting the app. This is helpful to give a fresh start to the app and restarting will bring your device back to normal. Hence, the first resolution we would like to recommend is to restart your app. Follow the steps to do this.

• Go to “Settings” and tap “Apps & Notifications” or “Application”.
• Choose “YouTube” from the list of apps and open it.
• Tap on “Force Close” or “Force Stop”.

• You can now restart your device and then launch the app again. Check if this works or not.

Restart the Android

Similar to the app, if you restart the Infinix Note 30 Pro device, it will start operating properly making the YouTube app work better than before. So, as the next tip, please restart your device.

• Long press the “Power” key.
• Press “Restart” and confirm.

Use a VPN

There is a possibility that YouTube is prohibited in your region. Banning some apps is done for some safety reasons. And therefore, you need to check if this is done in your area or not. If yes, then we shouldn’t mention the reason why YouTube is not working on Android. In such a case, use a VPN to access YouTube.

Clear the Cache of YouTube

When the stored cache files start getting crash, the “Unfortunately YouTube has stopped” sort of errors are likely to appear. And therefore, if the above method didn’t work, try this one to get the problem resolved. We are going to clear the cache of YouTube to make it run smoothly.

• Go to “Settings” and tap “Apps & Notifications”/”Applications”.
• Now, choose “YouTube” from the list of apps.
• Open “Storage” and click on “Clear Cache”.

Reinstall YouTube from Play Store

If YouTube keeps crashing, make sure to uninstall and reinstall it from Play Store. Doing this will make the app gets refreshed, remove the glitches, and make it normal as a result. Here are the steps for it.

• Firstly, uninstall it by “Settings” > “Apps” > “YouTube” > “Uninstall”.
• Now, go to the “Play Store” and search “YouTube”. Tap on “Install”.

Reset Network Settings

The apps that run on the internet might start crashing due to connectivity issues. Therefore, resetting the network settings once can work as a great remedy to follow when YouTube has stopped on your Infinix Note 30 Pro. This will remove all your network settings like Wi-Fi passwords etc.

• Tap on “Settings” followed by “Backup and reset”.
• Look for “Reset Network Settings”.

Note: In some phones, you may find the option in “System” > “Advanced” > “Reset”.

Re-flash the stock ROM of Android in one click

There are times when a corrupted system gives you such errors. And therefore, you should try re-flashing the stock ROM on your Infinix Note 30 Pro. Before you wonder how we would like to introduce a highly recommended tool for this. It is Dr.Fone - System Repair (Android). It holds the proficiency to flash the stock ROM in just a click. So, when your YouTube is not responding due to a corrupted system, make use of this tool to get it solved. The benefits associated with this tool are as follows.

Dr.Fone - System Repair (Android)

Android repair tool to flash the stock ROM of Android

• Easy to use and quickly fixes the issues
• Has the capability to repair any Android system issue
• 1000+ Android models are supported
• Takes no special technical knowledge to use
• Higher success rate with promising results

3981454 people have downloaded it

Step 1: Launch the Tool

Start with visiting the website on your PC and downloading the Dr.Fone toolkit. Install and open the tool. Now, from the main screen, choose “System Repair”.

Step 2: Connect Device

With the help of the USB cord, connect your Infinix Note 30 Pro to the computer. Click on “Android Repair” now from the left panel.

Step 3: Enter Information

Now, as the next step, you need to make sure of the details of your device. Please enter the name and brand of the phone. The country, region, and career are also to be added. Hit on “Next” once done.

Step 4: Download Firmware

Now, follow the instructions given on the screen according to your device. Click on “Next” and the program will start downloading the firmware.

Step 5: Repair the Issue

Lastly, when the firmware is downloaded, the system will start getting repaired on its own. You need to wait until you are informed about the completion of the process.

Reset Factory Settings of this Device

When nothing works, the last resort you can go with is resetting the Infinix Note 30 Pro device to factory state. Doing this will remove any sort of conflicting bugs and other stuff. However, this will remove the data from your device. So make sure to backup everything before going with this method. The steps are:

• Open “Settings” and tap “Backup & reset”.
• Go to “Factory data reset” and tap “Reset phone”

4 Solutions to Fix Unfortunately Your App Has Stopped Error on Infinix Note 30 Pro

We often find people complaining, “Unfortunately Youtube has stopped”, “Unfortunately the internet has stopped” or “Unfortunately Netalpha has stopped”. An error that causes Apps to randomly stop working is experienced by users daily. This is a strange error as it occurs while you are using an App, and it suddenly stops working or crashes. You are brought back from the App screen to the Home Screen of your device with an error message saying: “Unfortunately, it has stopped working.”

Apps not working or stopped while working, such as unfortunately Netalpha has stopped or unfortunately the internet has stopped, is a very confusing error because one moment your App is running smoothly and the next moment it shuts down automatically with an error message. Unfortunately, Youtube has stopped working, Netalpha has stopped. Unfortunately, the internet has stopped, and many more such examples of Apps stopping while working normally are witnessed by users all over the world, and they are constantly on a lookout for solutions to fix such an error.

Read on to find out why exactly your App stops working suddenly and 3 of the best and most effective ways to tackle the problem.

Part 1: Why your App stops working suddenly?

Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped working, etc. are error messages that pop-up now and then while using Apps on Android mobile devices. It is important to understand that such errors are not App/Apps specific and may occur to any App/Apps. There is no one specific App or genre of Apps that face this problem.

The reason behind unfortunately internet has stopped or any other App which experiences such a glitch in data crash. A data crash is not a serious problem and only means a situation wherein an App, OS, or software stops working normally and exits abruptly. This may happen due to various reasons such as unstable internet connection, both cellular and WiFi. Another reason for Apps to stop working could be corrupted Cache files, which have not been cleared in a long time.

Many users also feel that incomplete or improper installation may cause the App to crash and stop working suddenly.

There may be many more reasons for them; unfortunately, App has stopped error to show up, but no one reason can be blamed for it.

Therefore it is important for us to carefully examine the problem and choose from the solutions given below to fix Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped; unfortunately, the internet has stopped and many other similar unfortunately App has stopped working errors.

Part 2: A One-Click Fix to ‘Unfortunately App has Stopped’

Fortunately, while this is an annoying problem that stops you from doing what you’re doing, the best way to eliminate this error is simply to repair the data glitch, thus preventing it from happening.

The easiest solution is to use a software application known as Dr.Fone - System Repair , a specialist piece of programming designed to help you fix your devices as quickly as possible.

If this sounds like the option you need to alleviate your, unfortunately, YouTube has stopped errors; this is how to use it.

How to Use Dr.Fone -Repair to Fix Unfortunately App has Stopped Error

Note: Please note that using this solution may rewrite and repair all data on your phone, meaning there is the potential to lose data during the process. Make sure you back up your device before continuing.

Step #1 - Acquire the Software

Head over to the Dr.Fone - System Repair website and download the software to your Mac or Windows computer.

Step #2 - Connect Your Android Device

Launch Dr.Fone and click the System Repair option from the main menu. Now connect your Infinix Note 30 Pro using the official cable.

From the next menu, select the ‘Android Repair’ option and press ‘Start’.

Step #3 - Input Information & Repair

Tap in your phone information. This is to make sure your device is repaired correctly while minimizing the risk of bricking your device.

Follow the on-screen instructions on how to then boot your Infinix Note 30 Pro in Download mode.

Once booted, the software will verify your firmware and start repairing your device. Make sure your phone stays connected throughout the process, and you’ll be ready to go and your ‘unfortunately the internet [or another app] has stopped’ error should be erased!

This could take some time, depending on your internet connection and speeds, so be mindful that everything stays connected.

Part 3: Fix your App has unfortunately stopped by clearing App Cache

Herein we bring to you 3 of the most effective remedies to combat the; unfortunately, App has stopped error, which has helped many users facing similar problems.

First among these is to clear the App’s cache. Clearing App Cache to fix Unfortunately Youtube has stopped, and such errors are very popular as it cleans your App/Apps by wiping off data that has been stored due to constant App usage, and it makes the App/Apps as good as new. It is advised to all users to clear the App cache regularly for Apps to function better.

Follow the steps given below to learn how to clear App cache:

• Visit “Settings”  to find an option named “Apps”.

• Tap on “Apps” and look for the App which has suddenly stopped.

• Click the App name, say, for example, “Youtube” by scrolling down in “All” Apps.

• From the options that appear, tap on “Storage” and then on “Clear cache” as shown below.

Clearing App cache is always a good idea as it prevents any errors which may be caused due to the cache being corrupt or too full. This method is likely to help you, but if the problem persists, read on to find out about 2 more solutions.

Click here

Part 4: Fix your App has unfortunately stopped by the fresh installation

Sometimes, unfortunately, Youtube has stopped; unfortunately, the internet has stopped, and such errors are caused due to improper or inappropriate App installation. It is mandatory to completely download the App from the Google Play Store and use it after it is successfully installed on your device.

Firstly, to uninstall all an existing App from your device, follow the instructions given hereunder:

• Visit “Settings” and search for “Application Manager” or “Apps”.

• Select the App you wish to uninstall, say, for example, “Messenger”.

• From the options that appear before you, click on “Uninstall” to delete the App from your device.

You may also uninstall an app directly from the Home Screen (only possible in certain devices) or the Play Store.

To re-install the App, visit Google Play Store, search for the App name and click on “Install”. You will also find the deleted App in “My Apps and games” on your Play store.

This method has helped many and will be useful to you too. So don’t hesitate to try it. It may sound tedious and time-consuming, but it hardly takes 5 minutes of your time.

Part 5: Fix your App has unfortunately stopped by factory reset

Factory Reset must be used only when nothing else works. Please remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because the one you perform a factory reset on your device, all media, contents, data and other files are wiped out, including device settings. Do remember to back up the data on an Android device before performing a factory reset.

Follow the step-by-step explanation given below to factory reset your device to fix Unfortunately Youtube has stopped; unfortunately, the internet has stopped working and similar errors:

• Visit “Settings” by clicking the settings icon, as shown below.

• Now select “Backup and Reset” and move on.

• In this step, select “Factory data reset” and then “Reset Device”.

• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.

Errors such as unfortunately, Youtube has stopped, unfortunately, Netalpha has stopped, unfortunately, the internet has stopped working and so on are very common these days. They disrupt the normal functioning of an App/Apps and prevent you from using the App/Apps smoothly. Unfortunately, App has stopped error is not a serious problem and does not mean there is a problem with the App, your Android OS version, or your handset. It is a random error which occurs due to various reasons in a given situation. If you experience such an error while sign in your favorite App/Apps, DO NOT panic as unfortunately, App has stopped error can be fixed easily. All you need to do is be patient with the App’s software and not try to launch it again and again once it crashes, and an error message pops-up. Just follow the methods listed and explained in detail in the previous segments to solve the problem of unfortunately App has stopped.

Also read: