Infinix Note 30i Not Receiving Texts? 10 Hassle-Free Solutions Here | Dr.fone
Infinix Note 30i Not Receiving Texts? 10 Hassle-Free Solutions Here
If you are using an Infinix Note 30i, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Infinix Note 30i.
It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Infinix Note 30i phones, even the latest ones.
You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Infinix Note 30is, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.
Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.
Part 0. Symptoms and Causes of Android Not Receiving Texts
The most common symptoms that would clarify that your Android messaging service is not working right are given below:
- You will stop receiving any texts all of a sudden.
- You can’t send or receive a text message.
- Whenever you try to text someone, the message sent failed notification pop up on the screen.
The reasons why your Android is not receiving texts are given below:
- Network issue
- Insufficient memory
- Mis-configuration of device settings
- Switching of devices
- A glitch in the messaging app
- Software issue
- Carrier problem with the registered network.
Apart from all these reasons, some additional causes are also there that can lead to this issue.
Part 1: One-click to Fix Android not Receiving Texts by Android System Repair
If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.
You surely need to try the software as it can perform the following tasks:
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You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:
Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Infinix Note 30i to the computer and choose the Android Repair mode, and hit the Start button to begin.
Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.
Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.
It won’t take long, and your Infinix Note 30i will be repaired. Now you will be able to receive and send text messages without any hassle.
Part 2: Remove and Insert the SIM
The easiest thing that you can try if your Infinix Note 30i is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.
Part 3: Check Network Connection
Another simple method that you can try if you are not receiving text messages on Infinix Note 30i phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.
Part 4: Consult your Carrier about the Data Plan
Maybe you are unable to get messages on your Infinix Note 30is because your existing data plan has expired. You can directly contact your Carrier about the issues where your Infinix Note 30i is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.
Part 5: Try the SIM card in Another Phone or Slot
Sometimes, people complain that Infinix Note 30i is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.
When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.
Part 6: Clear the Cache of Messaging App
In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.
Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.
Step 2: Click on the Clear Cache button and wait as the Infinix Note 30i device free up the memory of your device.
Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.
Part 7: Delete Useless Messages to Free Up Space
Sometimes, if you are not receiving text messages on Infinix Note 30i, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.
Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.
Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.
Part 8: Try a Third-party Messaging App
If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.
Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!
Part 9: Ensure your Phone is Fully Charged
Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.
Part 10: Ensure It’s Not An iMessage From iPhone
If the Infinix Note 30i phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:
Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.
If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.
Part 11: Update Your Android
Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.
Conclusion
Now you know several methods that can work if the Android messaging app is not working. If you experience this kind of issue with your Infinix Note 30i, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.
Calls on Infinix Note 30i Go Straight to Voicemail? 12 Fixes
Have you ever experienced incoming calls to your phone go straight to voicemail without ringing? It can be frustrating, especially if you’re expecting an important call. It could be due to simple things like turning down the volume or forgetting to turn off the Do Not Disturb mode. In other cases, it might be because you accidentally blocked the caller’s number.
In most cases, incoming calls going to voicemail without ringing are common. However, if it’s happening frequently or for all calls, your phone may have a problem.
This article will discuss why incoming phone calls go straight to voicemail and how to fix the problem. We’ll also show you how to use Wondershare Dr.Fone, a powerful Android System Repair tool, to solve such issues. So, if you’re uncertain why that last call went straight to voicemail, keep reading, and we’ll cover everything you need to know.
Part 1: Not Ringing? Here’s Why Calls on Your Phone Go Straight to Voicemail
If an incoming call to your cell phone goes straight to voicemail without ringing, there could be a few reasons. Here’s what to look for and what you should do to fix it:
- Turn Off Do Not Disturb (DND) Mode
DND mode is a feature that silences all incoming calls, notifications, and alerts. If DND mode is enabled, your cell phone goes straight to voicemail when someone calls. To turn off DND mode, swipe down from the top of the screen to open the notification settings panel, then tap the Do not disturb icon.
Here’s an alternative way:
- Step 1: Open the Settings app and go to Notifications.
- Step 2: Tap Do not disturb.
- Step 3: Toggle Do Not Disturb offto disable the mode.
- Turn Off Call Forwarding
One reason calls go straight to voicemail without ringing is if you enabled call forwarding. Call forwarding is a feature that redirects incoming calls to another number. To turn off call forwarding:
- Step 1: Open the Phone Dialer app on your device, then tap the menu icon and select Settings.
- Step 2: Navigate to Supplementary services > Call forwarding.
- Disable Call Barring
If a phone call went straight to voicemail, another possible explanation is the call barring. It is a feature that restricts calls from being made or received on your phone. If activated, it can cause incoming calls to a phone to go straight to voicemail. To turn off call barring on Infinix Note 30i devices:
- Step 1: Open the Phone Dialer app, then tap the menu icon in the top right corner.
- Step 2: Go to Settings > Supplementary services > Call barring, then tap OK.
- Step 3: Select Voice call, then turn off your preferred outgoing and incoming calls. When prompted, enter 0000 as a password.
- Update Your Phone’s Software
Sometimes, software bugs can cause problems with incoming calls, which may be why your last incoming call went straight to voicemail. If your phone runs outdated software, try updating it to the latest version.
To check for updates, open the Settings app and go to Software update or System update. For a seamless update experience, follow the step-by-step instructions on your mobile screen.
- Reset Network Settings
If the incoming calls on your phone go straight to voicemail, consider resetting your phone’s network settings. Network settings control how your phone connects to the cellular network. If these settings are not set up correctly, incoming calls may not be able to reach your device.
Note: Resetting your network settings will erase any saved Wi-Fi networks and Bluetooth pairings, requiring you to re-enter them after the reset is complete.
To reset your network settings on most Android devices:
- Step 1: Open the Settings app on your smartphone, then tap System or General Management.
- Step 2: Go to Reset > Reset Network Settings and confirm the action.
- Turn Off Bluetooth
When Bluetooth is on, it can interfere with your device’s ability to receive calls, causing them to go straight to voicemail without ringing. To turn off Bluetooth on an Android device, you can do one of the following:
- Swipe down from the top of the screen to open the Quick Settingspanel, then tap the Bluetooth icon to turn it off.
- Go to Settings> Connections > Bluetooth and toggle the switch off.
It should help ensure that calls come through to your phone instead of going to voicemail.
- Check Airplane Mode
If turning off Bluetooth didn’t solve the issue, another possible cause could be that your phone is in Airplane Mode. Airplane Mode turns off all wireless connections on your phone, including cellular service, which can cause calls to dial straight to voicemail. There are two ways to turn off Airplane mode on Android:
Using the Settings app:
- Step 1: Open the Settings app.
- Step 2: Tap Network & internet.
- Step 3: Toggle off Airplane mode or Flight mode.
Using the Quick Settings panel:
- Step 1: Swipe down from the top of the phone screen to access the Quick Settings panel.
- Step 2: Look for the Airplane mode or Flight mode icon, then tap it to turn it off.
- Check Blocked Numbers
“My boyfriend’s phone goes straight to voicemail when someone is calling. Any idea why that might be?”
Do you also find yourself asking what does it mean? It could be that he has blocked that phone number. To check this:
- Step 1: Open the Phone dialer app.
- Step 2: Tap the menu icon in the top right corner and select Settings.
- Step 3: Tap Block numbers. If you find the number in the blocked list, remove it to ensure that their calls come through to the phone.
If you still have trouble reaching your boyfriend, try calling him from a different number. If your call didn’t go through, you know that he hasn’t blocked your number and that there may be another issue with his phone.
- Turn Off Google One VPN
If you’re using Google One VPN, try turning it off to see if that fixes the problem. Some users have reported that Google One VPN can cause incoming calls to a phone to go straight to voicemail. To turn off Google One VPN:
- Step 1: Open the Google One app on your Infinix Note 30i.
- Step 2: At the bottom, go to the Benefits tab, then tap View Details below the Online protection with a VPN section.
- Step 3: Toggle off Enable VPN.
- Contact Your Carrier
If your phone calls go straight to voicemail after trying all the above, contact your carrier for help. They may be able to troubleshoot the problem or determine if there is a service outage in your area.
And if your carrier confirms that there is no service outage or billing-related block, the problem may be with your phone itself. You may need to try resetting your phone to factory settings or taking it to a repair shop.
- The Caller Used Ringless Voicemail
Ringless voicemail is a service that allows businesses to bypass your phone’s ringtone and send you pre-recorded messages directly to voicemail. Ringless voicemail is often used for marketing purposes. If you think you’re receiving ringless voicemail calls, you can contact the company calling you and ask them to remove you from their list.
Part 2: Not Clear About the Root Cause? Troubleshoot Directly by Wondershare Dr.Fone
If you’re unsure what’s causing your calls to go straight to voicemail, you can try using the Dr.Fone System Repair tool. This software can scan and repair your phone for any underlying problems, which may fix the issue and get your calls ringing again.
Dr.Fone supports over 1000 Android models, including unlocked Infinix Note 30i models and models from carriers like AT&T and Vodafone. It has an intuitive interface and is easy to use, even for beginners. Learn below the steps on how to use Dr.Fone System Repair to fix incoming calls that dial straight to voicemail:
- Step 1: Download Dr.Fone on your computer, then launch it once installed.
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- Step 2: Connect your smartphone to your desktop or computer using a USB cable. Next, from the Toolbox homepage, select System Repair.
- Step 3: Select Android as the Infinix Note 30i device type.
- Step 4: Click Start to begin repairing your smartphone.
- Step 5: Select the Infinix Note 30i device details on the Name, Model, Country, and Carrier drop-down lists. Next, select the agreement checkbox, then click Next to proceed.
- Step 6: Follow the in-app instructions to enter Download mode on your Infinix Note 30i, then click Next.
- Step 7: Wait while the app downloads the firmware; once done, click Fix Now.
- Step 8: Enter the code in the input box to verify the Infinix Note 30i device information in the dialogue box, then click Confirm.
- Step 9: The app will start repairing the system issue on your Infinix Note 30i. Once completed, your app should restart, then click Done to close the app.
You May Also Like:
Top 5 Best Android System Repair Apps
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Conclusion
When your phone calls go straight to voicemail without ringing, it can be a frustrating and disruptive experience. Not only do you miss important calls from work, friends, or family, but it also leaves you feeling disconnected and out of the loop. As a temporary measure to avoid missing important calls, check your voicemail regularly.
For a prompt solution, consider using Dr.Fone if incoming calls on your phone go straight to voicemail. It is a powerful mobile solution that can also address other system problems, including stuck boot loops, app crashes, black screens, and bricked devices. If you consistently experience this issue, it’s advisable to reach out to a professional for assistance.
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Why Does My Infinix Note 30i Keep Turning Off By Itself? 6 Fixes Are Here
Android users are usually very happy with their smartphones; however, sometimes they do complain about their phones switching off abruptly. This is a weird situation to be in because one moment you are using your phone, and the next moment it suddenly turns itself off, and when you happen to turn it back on, it functions smoothly, but only for a while.
Phones shutting off problem not only disrupts your work but also tests your patience if you are in the middle of executing an important task, playing your favorite game, typing an e-mail/message, or attending a business call, etc.
We often hear Android users ask for solutions for this problem at different forums. If you are one of them and clueless about why My Infinix Note 30i keeps shutting off, here are ways that can help you.
So the next time you ask, “Why does My Infinix Note 30i keep shutting off?”, refer to this article and follow the techniques given hereunder.
Part 1: Possible reasons for phone turning off by itself
We understand your trouble when you ask, “Why does My Infinix Note 30i keep turning off?” thus, here we have four of the possible reasons that might be causing the glitch and help you understand the problem better.
The first one is related to updating the phone’s software or any of the Apps if the download process is interrupted and not duly completed, the phone can act abnormally causing it to switch off at frequent intervals.
Then there are certain Applications that are not supported by the Android software. While using such Apps, the phone may turn off abruptly. This usually happens when you install Apps from unknown sources which are not compatible with Android.
Also, if your battery is low or has become too old, your phone may shut off and not work as smoothly.
Lastly, you can also check if you use a protective cover for your phone. Sometimes, the cover is so tight that it presses the power button continuously turning the phone off.
Now, once you have analyzed the problem, it is easier to move on to the solutions.
Part 2: Check the battery status on Android
If your phone turns off now and then while you are using it and even refuses to start when you press the power button, we suspect that there is a problem with your phone’s battery. Well, Luckily for Android users, there is a test that can be run on the phone to check the battery’s operations and health. Not many users are aware of it, and thus, we have compiled what you need to do the next time you wonder why does My Infinix Note 30i keeps shutting off itself.
First, open the dialer on your Infinix Note 30i shown in the screenshot below.
Now dial *#*#4636#*#* just like dialing a usual phone number and wait for the “Battery Info” screen to pop up.
Note: Sometimes, the above-mentioned code may not work. In such cases, try dialing *#*#INFO#*#*. The following screen will appear now.
If the battery looks good as you can see in the screenshot above and everything else seems normal, it means that your battery is healthy and need not be replaced. You may now move on to the next step to cure your device.
Part 3: One-click to fix Android phone keeps turning off
We understand how annoying it is to find your Infinix Note 30i turning off randomly on its own. So, when the age-old remedies to fix the phone keeps turning off turns futile, you need to go for a reliable tool like Dr.Fone - System Repair (Android) .
Apart from tackling the Android phone keeps turning off the issue, it can also resolve all Android problems. The issues include system update fail, device stuck on logo, unresponsive, or bricked device with a blue screen of death.
Your trouble with ‘why does My Infinix Note 30i keep shutting off?’ can be resolved easily using Dr.Fone - System Repair (Android). But, before that, you need to ensure that the Android device has been backed up properly to eliminate the risk of data erasing.
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Below are the steps that help easily fix Android device keeps turning off on its own:
Phase 1: Preparing your Infinix Note 30i and connecting it
Step 1: On your computer, install and launch Dr.Fone. Now, click the ‘System Repair’ button over Dr.Fone window and connect the Android device to your computer.
Step 2: Here, you need to press the ‘Start’ button right after hitting the ‘Android’.
Step 3: Pick your Infinix Note 30i details over the Infinix Note 30i device information interface. Click the ‘Next’ button afterward.
Phase 2: Enter ‘Download’ mode to repair and resolve ‘why does My Infinix Note 30i keep turning off’
Step 1: On your Infinix Note 30i, go to ‘Download’ mode following the instructions.
For a device with the ‘Home’ button – Turn off the mobile and then hold down the ‘Home’, ’Volume Down’, and ’Power’ buttons together nearly for 10 seconds. Leave them all and then click the ‘Volume Up’ button to get into the ‘Download’ mode.
For a device lacking ‘Home’ button – After switching off the Android mobile, hold down ‘Bixby’, ‘Power’, ‘Volume Down’ key still 10 seconds. Now, un-hold them and tap the ‘Volume Up’ button to enter the ‘Download’ mode.
Step 2: Hitting the ‘Next’ button will start the Android firmware download.
Step 3: Now, Dr.Fone - System Repair (Android) will verify the firmware once downloaded. Within some time the Android system gets repaired.
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Part 4: Update software to the latest version to fix Android phone keeps turning off
Software glitches or outdated operating systems can trigger automatic shutdowns on Android phones. Updating your Infinix Note 30i’s software version can be an effective solution to fix the issue of the phone repeatedly turning off. Regular software updates provided by the phone manufacturer often include bug fixes, performance improvements, and security patches. These updates can address underlying problems that may be causing the random shutdowns, ensuring a more stable and reliable phone performance.
To update the software on your Infinix Note 30i, follow these steps:
Go to “Settings” on your Infinix Note 30i and navigate to the “System” or “Software Update” section (the exact wording may vary depending on your device model and Android version). Look for the option to “Check for updates” to see if any new software updates are available.
Part 5: Cool down your phone to avoid your phone keeps turning off
When a phone overheats, it can trigger an automatic shutdown as a protective mechanism to prevent damage to the Infinix Note 30i device’s internal components. Overheating occurs when the phone’s internal temperature rises significantly, typically due to excessive heat generated by the processor and other hardware components during intensive tasks or prolonged usage.
To prevent the phone from turning off due to overheating, you can take various measures, such as limiting intensive usage, avoiding direct sunlight and hot environments, and using the phone on hard surfaces to aid heat dissipation.
Part 6: Narrow down the randomly turning off issue in Safe Mode
Starting your phone in Safe Mode is a good way to narrow down whether or not the problem is occurring because of some heavy and incompatible Apps as Safe Mode allows only built-in Apps to function. If you can use your phone in Safe Mode, consider deleting the unnecessary Apps which may be burdening the phone’s processor.
To boot into Safe Mode:
Long press the power button to see the following options on the screen.
Now tap on “Power Off” for about 10 seconds and click “OK” on the message that pops-up as shown below.
Once done, the phone will reboot and you will see “Safe Mode” on the main screen.
That’s all. Well, booting to Safe Mode is easy and it also helps you to identify the real problem.
Part 7: Back up your data and perform a factory reset
Note: You must take a back-up of all your data because once you perform a factory reset on your device, all media, contents, data, and other files are wiped out, including your device settings.
Wondershare Dr.Fone is a great way to back up all your data to prevent it from getting lost after resetting the phone. It works brilliantly as it backs up all data and allows users to retrieve it fully or selectively. You can backup all files from your Android to PC in just a click and restore them later. Try this software for free before purchasing it to understand it’s working better. It does not tamper with your data and only requires you to follow the simple steps given below to backup your Android data:
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To start with, download and run the backup software on the PC.
Once you have the main screen of the software with multiple options that will appear before you, choose the “My Backup” option.
Now connect the Android phone to the PC and make sure that USB debugging is turned on. Then hit “Back Up Now” and wait for the next screen to open.
You will see the file types that will be backed up. Wait for the backup process to complete.
There you go, you have successfully backed up data.
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Now moving on to factory reset your phone:
Simply visit “Settings” on your Infinix Note 30i by clicking the settings icon as shown below.
And then select the “Backup and Reset” option.
Once selected, tap on “Factory data reset” and then “reset device” as shown in the picture below.
Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.
Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again. You can restore the backup data on your Infinix Note 30i once you factory reset it, again using the Dr.Fone toolkit.
Now for all those of you who are wondering why does My Infinix Note 30i keeps turning off by itself, please understand that the reasons behind the problem are simple, and so are its fixes. All you need to do is examine the problem carefully and move on to the fixes given in this article. Dr.Fone toolkit Android Data Backup & Restore feature provides an excellent platform for you to store all your data safely on your PC and retrieve it whenever you like so that you can go ahead to solve the error yourself without stressing about data loss.“Why does My Infinix Note 30i keep shutting off?” might be common questions but can be dealt with ease if you follow the methods explained above.
So, do not hold back, go ahead, and try these tricks. They have helped many and will be useful for you too.
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- Title: Infinix Note 30i Not Receiving Texts? 10 Hassle-Free Solutions Here | Dr.fone
- Author: Ariadne
- Created at : 2024-10-21 21:25:01
- Updated at : 2024-10-22 21:31:39
- Link: https://howto.techidaily.com/infinix-note-30i-not-receiving-texts-10-hassle-free-solutions-here-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.