Itel A60 Stuck on Screen – Finding Solutions For Stuck on Boot | Dr.fone

Itel A60 Stuck on Screen – Finding Solutions For Stuck on Boot | Dr.fone

Ariadne Lv13

Itel A60 Stuck on Screen – Finding Solutions For Stuck on Boot

The market has embraced Itel A60 for being the pioneers in the industry. Although the company lacked in providing explicit smartphones, they were still able to catch up with the race. Itel A60 C31, known to provide durability of the next level, is taking up the latest shelves of Itel A60 smartphones. Although the company promises reliability, there are several problems involving such smartphones.

One prominent solution stated by Itel A60 users involves the screen stuck in the boot. If your Itel A60 is stuck on the “Itel A60” screen for no particular reason, you will have to read this article. As this article tackles all reasons involving the problem, it comes up with the necessary solutions. These solutions will help Itel A60 users find solutions for their stuck screens on the boot.

Part 1: What Causes Itel A60 Screen Stuck on Boot?

Has your Itel A60 recently been stuck on the boot loop screen? If it is happening or has happened to you, there are some reasons that you need to be aware of. Having an overview of the causes of Itel A60 being stuck on the Android One screen can help you redirect yourself toward to right solution. Go through the list of all causes and find more about the issue involving screens stuck on boot in Itel A60 smartphones:

  • The Device is Damped in Liquid

It is entirely possible that your Itel A60 smartphone is immersed in water. With a smartphone dipped in liquid, the Itel A60 device can turn useless. If you have tried starting it again, it won’t run and might get stuck on the boot.

  • Soft-Bricked Device

There are multiple conditions where your Itel A60 smartphone can get soft-bricked. It majorly happens when a particular function in the Itel A60 device stops working. To counter the problem, it is essential that you can get your device stuck on the boot screen.

  • Outdated Device

If the equipment wears out after a certain time, there is a need to have it changed. With such obsolete models of Itel A60, you will surely face issues like a screen stuck on the boot. Smartphone equipment cannot be revamped, and you will have to go for newer options.

  • Software Update Required

A software update on your Itel A60 smartphone might be causing issues with the screen stuck on the boot. The best way to get rid of this problem is to update your system software to the latest version.

Part 2: 5 Solutions To Solve Itel A60 Screen Stuck on Boot

Do you seek to resolve the problem of the Itel A60 Plus stuck on the Android One screen? There are specific techniques that can be tried as a remedy. These solutions are tried and recommended by experts. Go through the details provided below to solve the issues with your stuck Itel A60 screen.

Solution 1: Force Restart Itel A60

The first and most proclaimed technique to refresh Itel A60 devices under such a problem is to force restart them. If the Itel A60 device is stuck, you will have to perform this process by pressing the “Power” and “Volume Up” keys for 15 seconds. Continue holding the buttons until the Itel A60 device vibrates or restarts by showing the screen again.

force restart nokia

Solution 2: Leave the Phone For a While To Drain Its Battery

A conventional way to solve the issue of a stuck screen in Itel A60 is to leave the phone in its position. As you let its battery drain out, the phone will turn off, and you can activate the Itel A60 device again by charging it.

Once you restart it this way, all the procedures will initiate again, and the Itel A60 device will be as good as new. Draining the battery has given you the leverage to regain control over the Itel A60 device again.

Solution 3: Check For Updates on Itel A60 Smartphones

Another quick remedy to try on your Itel A60 smartphones involves updating their software. If there is any prevailing software update to install on the smartphone, you will have to check and update it by following the steps guided below:

Step 1: Open the “Settings” of your Itel A60 smartphone and continue to the “System” section in the list of options. You will have to access the “Advanced” options in the “System” menu.

choose the system option

Step 2: As you lead to the advanced options, look for “System update” in the provided options. Look for the “Check for update” button. This will check if your Itel A60 needs any software updates or not.

tap on check for update

Solution 4: Using Wondershare Dr.Fone

One of the finest options available to perform is using a third-party platform that promises smooth operability. Wondershare Dr.Fone is a platform designed to provide such smartphones another life to survive. Its unique functionality repairs all the issues with a smartphone and makes it as good as a new one.

If your Itel A60 Plus is stuck on the Android One screen, this platform is the ultimate solution for you. With the support of the latest devices and software versions, Dr.Fone – System Repair (Android) offers the best results. To know how to repair your Itel A60 smartphone with the help of this tool, look through the steps featured next:

Step 1: Open Dr.Fone and Select System Repair

As you launch Dr.Fone after downloading it on your computer, continue to the “System Repair” option. You will have to start by connecting the Android device to the computer through a USB cable. Select “Android Repair” from the options available and continue to the following options.

choose the system repair tool

Step 2: Define Device Information and Confirm

You will be directed to the Itel A60 device information screen, where you must define the identification parameters of the Itel A60 device. Select the brand, name, model, country, and carrier details for proper system recovery. On clicking “Next,” you will receive a warning where you will have to type the number “000000” to proceed with the method.

add the nokia phone details

Step 3: Put Your Itel A60 in Download Mode

Following this, you will have to put your Itel A60 in Download Mode. For that, you need to follow the steps according to the condition of the Itel A60 device:

  • For Devices with Home Button:

Power off your Android and continue to press and hold the “Volume Down,” “Home,” and “Power” buttons for a few seconds. After holding them for almost 10 seconds, release and press the “Volume Up” button to enter the mode.

  • For Devices without Home Button:

Turn off the Android device and hold the “Volume Down,” “Bixby,” and “Power” buttons simultaneously for a few seconds. On releasing the buttons, press the “Volume Up” button to enter Download Mode.

activate the download mode

Step 4: Start Downloading and Verify Firmware

To proceed, tap the “Next” button to download the firmware. As you verify the firmware, the repairing process starts on your Itel A60 device.

repairing the nokia phone

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Solution 5: Contact the Customer Service Center of Itel A60

If the issue of the Itel A60 stuck on the “Itel A60” screen continues, you will have to contact the Itel A60 device’s customer support. With no proper method left for the Itel A60 device, the only effective technique is to visit the authorized store for Itel A60 smartphones and claim the issue with the Itel A60 device. In this way, you might receive or get a fully repaired device with no additional charges if the Itel A60 smartphone is under warranty.

Part 3: How to Avoid Itel A60 Screen Stuck on Boot?

What if you come to know that you can avoid the Itel A60 screen stuck-on boot problem? There are a set of tips and tricks that you can follow to explain how to prevent such an issue in the first place. Follow these tips to learn more about saving your Itel A60 from such miserable conditions:

1. Protect from Malware

The first thing to protect your Itel A60 smartphone from getting stuck on the boot is to keep it safe from unauthorized and malicious data. The best thing to keep a device secure is to follow all security protocols and avoid bypassing them. If you try downloading something not authorized by the Play Store itself, for instance, an APK, it can make your device vulnerable to malware.

2. Keep Your Device Updated

If you feel frustrated by issues like Itel A60 being stuck on the Android One screen, the best thing to avoid such a problem is to keep your device updated at all costs. Whenever there is an update on your Itel A60 smartphone, make sure to install it on time and properly. Do not leave updates uninstalled for no reason, as they can hinder the Itel A60 device’s speed and performance.

3. Do Not Fool Around with System Files

Changing or modifying system files can be fatal for smartphones. Thus, to keep your Itel A60 safe, you need to keep your hands away from such important files. Modifying a single file can make your device useless or put you in situations like a Itel A60 smartphone stuck on the boot. For that, the best tip is to keep yourself out of engagement.

https://techidaily.com

4. Use Wondershare Dr.Fone To Manage All Data With Ease

As you have observed, the power of Dr.Fone can be a perfect phone manager for you at all times. While providing system repair services, it can also help you manage your device’s data and other statuses. Thus, consider keeping Dr.Fone close to your device and its operations. In this way, you will be able to have complete control over all types of data present in the Itel A60 smartphone.

safe Downloadsafe & secure

4,675,795 people have downloaded it

Conclusion

With that, this brings the article on Itel A60 smartphones to a conclusion. If you are still facing issues with your Itel A60 stuck on the “Itel A60” screen, this article is the perfect solution for your problem.

With all the provided methods, we do hope that you will be able to restore the status of your Itel A60 smartphone and make it functional. For the finest results, you have also discovered Dr.Fone – System Repair (Android) as the best solution for repairing such devices.

Itel A60 Screen Unresponsive? Here’s How to Fix It

Itel A60 phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Itel A60 touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Itel A60 phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Itel A60 touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Itel A60 Screen Unresponsive?

There are several reasons why a Itel A60 phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Itel A60 screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Itel A60 Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Itel A60 device unusable.

  • Equipment is worn out: Hardware problems can also cause Itel A60 screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Itel A60 model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Itel A60 Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Itel A60 Screen Unresponsive

In the previous section, we identified the possible causes of Itel A60 screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Itel A60 model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Itel A60 black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Itel A60’s touch screen and power button issues, such as unresponsiveness. By restarting the Itel A60 device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Itel A60 device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Itel A60logo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

https://techidaily.com

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Itel A60 device from functioning correctly. Leaving the Itel A60 device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Itel A60 device can be recharged and turned back on, potentially resolving the issue.

https://techidaily.com

3. Contact Custom Service

xiaomi contact customer service

If restarting the Itel A60 device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Itel A60 device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Itel A60 Y2 and Itel A60 5A.

4. Optimize Device Performance

One solution is to optimize the Itel A60 device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the Itel A60 device and perform a factory reset, which can help reset the Itel A60 device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Itel A60 device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Itel A60 Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Itel A60 Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Itel A60 Redmi 5A.
  • Select All files on the phoneto make a complete format of the Itel A60 Redmi 5A.

factory reset on xiaomi 5a

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6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Itel A60 devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Itel A60 Y2 and Itel A60 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Itel A60 device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Itel A60.

dr fone repair on xiaomi devices

How To Avoid A Itel A60 Screen Unresponsive?

To avoid facing a Itel A60 screen unresponsive issue, users can take several preventative measures. One important step is to update the Itel A60 phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Itel A60 device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Itel A60 device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Itel A60 device runs smoothly and reliably.

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Conclusion

Encountering a Itel A60 screen unresponsive issue can be a common problem for some Itel A60 phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Itel A60 phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Itel A60 phone without any interruptions.

7 Solutions to Fix Error Code 963 on Google Play Of Itel A60

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

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Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

4,997,014 people have downloaded it

This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Itel A60 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Itel A60 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Itel A60 and PC

fix google play error 963 using repair tool

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Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Itel A60 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Itel A60 device contains Home button:

  • Turn the Itel A60 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Itel A60 device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

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Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Itel A60 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.


Also read:

  • Title: Itel A60 Stuck on Screen – Finding Solutions For Stuck on Boot | Dr.fone
  • Author: Ariadne
  • Created at : 2024-10-20 22:35:22
  • Updated at : 2024-10-22 16:07:43
  • Link: https://howto.techidaily.com/itel-a60-stuck-on-screen-finding-solutions-for-stuck-on-boot-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.