Motorola Moto G23 Screen Unresponsive? Heres How to Fix It | Dr.fone

Motorola Moto G23 Screen Unresponsive? Heres How to Fix It | Dr.fone

Ariadne Lv13

Motorola Moto G23 Screen Unresponsive? Here’s How to Fix It

Motorola Moto G23 phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Motorola Moto G23 touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Motorola Moto G23 phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Motorola Moto G23 touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Motorola Moto G23 Screen Unresponsive?

There are several reasons why a Motorola Moto G23 phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Motorola Moto G23 screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Motorola Moto G23 Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Motorola Moto G23 device unusable.

  • Equipment is worn out: Hardware problems can also cause Motorola Moto G23 screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Motorola Moto G23 model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Motorola Moto G23 Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Motorola Moto G23 Screen Unresponsive

In the previous section, we identified the possible causes of Motorola Moto G23 screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Motorola Moto G23 model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Motorola Moto G23 black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Motorola Moto G23’s touch screen and power button issues, such as unresponsiveness. By restarting the Motorola Moto G23 device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Motorola Moto G23 device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Motorola Moto G23logo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Motorola Moto G23 device from functioning correctly. Leaving the Motorola Moto G23 device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Motorola Moto G23 device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the Motorola Moto G23 device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Motorola Moto G23 device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Motorola Moto G23 Y2 and Motorola Moto G23 5A.

4. Optimize Device Performance

One solution is to optimize the Motorola Moto G23 device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the Motorola Moto G23 device and perform a factory reset, which can help reset the Motorola Moto G23 device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Motorola Moto G23 device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Motorola Moto G23 Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Motorola Moto G23 Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Motorola Moto G23 Redmi 5A.
  • Select All files on the phoneto make a complete format of the Motorola Moto G23 Redmi 5A.

factory reset on xiaomi 5a

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Motorola Moto G23 devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Motorola Moto G23 Y2 and Motorola Moto G23 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Motorola Moto G23 device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Motorola Moto G23.

dr fone repair on xiaomi devices

How To Avoid A Motorola Moto G23 Screen Unresponsive?

To avoid facing a Motorola Moto G23 screen unresponsive issue, users can take several preventative measures. One important step is to update the Motorola Moto G23 phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Motorola Moto G23 device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Motorola Moto G23 device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Motorola Moto G23 device runs smoothly and reliably.

safe Downloadsafe & secure

Conclusion

Encountering a Motorola Moto G23 screen unresponsive issue can be a common problem for some Motorola Moto G23 phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Motorola Moto G23 phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Motorola Moto G23 phone without any interruptions.

How to Quickly Fix Bluetooth Not Working on Motorola Moto G23

One of the key features of an Android device these days is the Bluetooth technology. This is such an important part of the phone that many of us take for granted, but as soon as the feature stops working, it can cause all kinds of problems.

Fortunately, despite there being many reasons why a problem could occur to your Bluetooth feature, there are also plenty of fixes. Today, we’re going to share with you the complete guide that details everything you need to know to get your Bluetooth up and running once again as quickly as possible.

Let’s get straight into it!

Part 1. About Bluetooth Not Working on Android

Of course, the most common problem to occur with Bluetooth technology in your Motorola Moto G23 is when it doesn’t connect to the Motorola Moto G23 device you’re trying to link it to. This could be anything from a Bluetooth headset or headphones, to a portable speaker or even an in-car audio system.

However, the problems don’t stop there. You may have problems with turning your Bluetooth settings on through your actual device. Perhaps the software simply isn’t loading, or maybe the Bluetooth feature keeps turning itself off randomly.

Due to the complicated nature of Bluetooth technology, there could be many reasons as to why your Bluetooth feature is playing up in this way, but that doesn’t mean it can’t be fixed. For the rest of this guide, we’re going to explore the nine need-to-know ways you can fix the Bluetooth problems not working on your Motorola Moto G23 as quickly as possible.

Part 2. 9 fixes for Bluetooth not working on Android

2.1 One click to fix Android Bluetooth issues due to Android system

Since Bluetooth is an internal technology, this indicates there’s a problem with the software or firmware of your Motorola Moto G23. If something’s broken, this means you need to fix it. Fortunately, there’s a quick and easy way to do this using software known as Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android) is a powerful Android repair tool which is hailed as many as being on the best software applications in the industry. With all the tools you need to repair your phone not just for Bluetooth errors, but basically any internal firmware problems, this is a one-shot-tool that gets the job done.

Dr.Fone - System Repair (Android)

Android repair tool to fix Bluetooth issues in one click

  • Can fix most internal software and firmware issues
  • Trusted by over 50+ million people around the world
  • Supports over 1,000+ unique Android brands, manufacturers, and devices
  • Incredibly user-friendly and easy-to-use
  • Compatible with all Windows computers

3981454 people have downloaded it

To ensure you have the best experience while using the Dr.Fone - System Repair (Android) software, here’s a complete step-by-step guide on how it works when fixing your Android’s Bluetooth problems.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software to either your Mac or Windows computer. Install the downloaded file by following the on-screen instructions. Once installed, open the software, so you’re on the Main Menu.

bluetooth not working on android - use a tool

Step Two Connect your Motorola Moto G23 to your computer using the USB cable, wait a couple of seconds, and then click the System Repair option. On the Menu on the left, click Android Repair, and then press Start.

bluetooth not working on android - select option

Step Three Next, use the drop-down menus to make sure all the information about your specific device is correct, including your device, operating system number, and carrier information. Click Next to confirm your selections.

bluetooth not working on android - confirm info

Step Four When prompted, put your phone into Download Mode needed for repairs. You can do this by following the on-screen instructions which will depend on which device you have and the available buttons.

bluetooth not working on android - download mode to fix issues

Step Five The software will now begin the repair process. This will happen automatically, and all you’ll need to do is make sure your device doesn’t disconnect during this process, and your computer doesn’t turn off.

bluetooth not working on android - start repairing

When the repair process has been completed, you’ll receive the screen below, which means you can try again if the process didn’t work, or you can disconnect your Motorola Moto G23 and start using it and your Bluetooth features.

2.2 Restart Android and turn on Bluetooth again

bluetooth not working on android - restart android

One of the most common solutions in technology is simply to turn it on and off again, which is the case to happen here. By restarting your device, you can clear out any problems you may be suffering from to help it get up and running again. Here’s how;

  1. Turn your Motorola Moto G23 off by holding down the Power button
  2. Wait for several minutes and then turn your phone on again
  3. Wait for your phone to completely power up, so you’re on the Main Menu
  4. Navigate Settings > Bluetooth and then enable the setting
  5. Try to connect your Bluetooth device to what you were trying to do before

2.3 Clear the Bluetooth cache

android bluetooth problems - clear cache

Every service on your Motorola Moto G23 using a feature called a cache. This is where information is stored to help the feature run properly and give you the best experience. However, over time this can get messy and can cause problems with your Bluetooth feature.

By clearing the cache, you can restart the service and hopefully clear up any issues or problems you may be experiencing.

  1. On your phone, navigate Settings > Application Manager, and you’ll see all the apps and services on your phone. Locate and select the Bluetooth service.
  2. Select the Storage option
  3. Tap the Clear Cache option
  4. Go back of the Menu and restart your phone
  5. Now turn your Bluetooth feature on and turn connecting it to your preferred device

2.4 Remove paired devices

android bluetooth problems - remove paired devices

Sometimes, you may have a problem with the Motorola Moto G23 device you’re trying to connect to via Bluetooth, especially if this is a device you’ve updated. To counter and repair this, you’re going to need to remove the paired devices saved with your device and then reconnect them.

Here’s how;

  1. From the Main Menu of your Motorola Moto G23, head to Settings > Bluetooth > Connected Devices.
  2. Turn Bluetooth on, and you’ll see all the connections your Motorola Moto G23 is paired with
  3. Go through these settings and remove/delete/forget every connection on your device
  4. Now when you go to connect to a device using Bluetooth, repair the Motorola Moto G23 device, enter the passcode, and use a fresh paired connection.

2.5 Use Bluetooth in safe mode

android bluetooth problems - safe mode

If you’re having problems with your connection and paired devices, sometimes you may have conflicting software faults in your device that are causing the problems. If this is the case, you’ll need to boot your Motorola Moto G23 in Safe Mode.

This is an operating state in which your phone will run the bare minimum services it needs to perform. If your Bluetooth works in Safe Mode, you know you have an app or a service that’s causing the problem.

Here’s how to find out;

  1. Hold the power button down, so the Android power menu turns on
  2. Long-press the power button again and the restart in Safe Mode option will come up
  3. The phone will automatically boot into Safe Mode
  4. Wait a minute on the Main Menu
  5. Now turn on your Bluetooth and connect it to your preferred device

2.6 Turn on the discoverable feature

android bluetooth problems - discoverable feature

To ensure your Bluetooth can connect to other devices, it’s important to make sure you’re making your device discoverable to other Bluetooth devices. If it’s hidden, other devices won’t be able to find it, and sometimes it can bug and prevent connections.

Here’s how to turn on your Bluetooth discoverable feature;

  1. From the home screen of your Android, navigate to the Menu> Settings > Bluetooth
  2. Toggle the Bluetooth switch, so it’s on
  3. Under the available settings, tick the box that allows your Bluetooth device to be discoverable
  4. Turn your Bluetooth feature on and connect to the Motorola Moto G23 device you’re trying to connect too

2.7 Exclude Bluetooth issues of the other device

android bluetooth problems - exclude Bluetooth issues of others

Sometimes, you might not even have a problem with your Motorola Moto G23, but rather the Bluetooth device you’re trying to connect to, whether that’s a Bluetooth speaker, an in-car entertainment system, or any other kind of Bluetooth device.

By testing out another Bluetooth device to see if it will work with your preferred device, you can rule this out from being the issue.

  1. Disconnect your Motorola Moto G23 from the Bluetooth device and turn your Bluetooth off
  2. Now take another Bluetooth device and connect this to the Motorola Moto G23 device you’re trying to connect too. This could be another Android device, or even a computer or iOS device
  3. If the new device doesn’t connect to your Bluetooth device, you’ll know there’s a problem with your Bluetooth device, not your Motorola Moto G23
  4. If the Motorola Moto G23 devices connect, you’ll know there’s a problem with your Motorola Moto G23

2.8 Place both devices within close proximity

android bluetooth problems - close proximity

One of the common misconceptions of Bluetooth is just how far the wireless range is of the service. You need to make sure your devices are well and truly close to each other to make sure a stable connection can be formed.

The further away the Motorola Moto G23 devices are from each other, the less likely the connection will remain secure. As a rule of thumb, Bluetooth can work up to 100 meters, but to play it safe, always try and keep your devices under 50m apart.

2.9 Avoid interference of other Bluetooth sources

android bluetooth problems - avoid interference

The final consideration you’ll want to think about is that Bluetooth radio waves, or wireless waves, can interfere with each other. This means they can bounce off each other or get muddled up and make things confusing from your devices.

With this in mind, you’ll want to make sure you’re limiting the amount of Bluetooth activity in the area where you’re trying to use a device. While uncommon, this could be the problem.

To fix this issue, turn off all the Bluetooth connections in the area. This includes computers, laptops, mobile phones, tablets, and any other Bluetooth devices you may have. Then, try connecting your Motorola Moto G23 to the Motorola Moto G23 device you were trying to use. If it works, you know you were experiencing Bluetooth interference.

Play Store Stuck on Downloading Of Motorola Moto G23? 7 Ways to Resolve

Part 1: Symptoms when “Play Store Stuck on Downloading”

Just as any problem gives some indication of anything wrong is going to befall. Similarly, a user does feel some unexpected turns of events resulting in Play Store to stick at downloading. If one happens to see that the progress bar has suddenly frozen to a certain scope and taking ages to march any further, it is treated as the first signs for Play store not working properly. Another, such scenario is where your apps are not able to download easily. Rather, the Play store reflects a message downloads are yet in the pending queue. If one happens to witness such problems, these can be in fact be giving you the warning signal of the Play store problem

Part 2: Causes of why “Play Store Stuck on Downloading”

With technology, uncertainties are bound to happen. It becomes quite tricky to analyze the real problem and craft a solution. As, there can be several causes that might be disturbing the smooth functionality of Play store. Here are some collated issues that we’ve gathered that are indicative of the cause.

  1. The time is not rightly setup: Sometimes, the unexpected root cause of play store failing to work is due to the date and time not set up rightly. If the system time is not according to the standard timing, then the application can misbehave.
  2. Fluctuations in internet connection: If internet speed is running too low or has weaker connection, Play Store download stuck at 99 problem may arise out. Always, use a good speed of internet.
  3. Get rid of Cache: Extras of cache can pose to be problematic in the working of applications. Users must timely clean their devices so as to brush away any kind of cache memory.
  4. Outdated version of Play store app: Users generally do not feel the urge for updating the play store app. It is important to use only the updated version so as the functioning of Google Play app is not affected.

Part 3: 7 fixes for Play Store stuck on downloading

3.1 Check SD card and phone storage space

All the applications, data of one’s device is generally loads directly in phone’s storage or the SD card (if plugged). Hence, it is crucial to check whether your phone storage or SD is not fully occupied. As it can indirectly be the reason why the issue of “**Play Store download stuck at 99%**” might occur. Ensure to get rid of any application that you are no longer using. Or, consider deleting any picture, videos or documents that aren’t required by you.

3.2 Check Wi-Fi or cellular data connection

Sometimes, it’s not your phone that is going all faulty, the root cause might be the internet connection. If the internet is running low or does not seem to be stable, then the play store download problem may occur. Users must ensure that the Motorola Moto G23 device they are working should have a stable network connection so as to combat the problem. Then, they can try downloading the application and check if the problem is prevalent or not.

3.3 One click to fix corrupted Play Store components

The world of internet and its intricacies are beyond a novice’s realm. Chances of malfunctioning of Google Play Store may be due to the components relating to Play Store may have gone corrupted. To resolve such issue, the need of a good software that is courageous enough to tackle all kinds of issues is need. For that, the only perfect solution is Dr.Fone - System Repair (Android), an impeccable software useful in providing speedy recovery of your phone. With it you can ward away the issues like boot problem, black screen of death, phone stuck etc.

Dr.Fone - System Repair (Android)

Android repair tool to fix Play Store stuck on downloading

  • Can easily deal with all kinds of problems disrupting the activities of Android phone including app crashes, system crash, black screen of death, Play Store stuck on downloading。
  • 1-click technology helpful in repairing rare kinds of issues like phone stuck in boot loop, recovery mode, Motorola Moto G23 logo or Android devices getting bricked.
  • Supports compatibility with several kinds of Android phones, including the all Motorola Moto G23 models even the Motorola Moto G23 S9.
  • The easy to use interface is crafted with underlying features and functionalities in a right manner.
  • Provides 24 hours customer assistance to users for resolving queries or problems.

3,224,929 people have downloaded it

Step by Step Tutorial

Here is the complete guide which will help users in understanding how Dr.Fone - System Repair (Android) can vanish Play store download problem completely.

Step 1: Launch Dr.Fone - System Repair (Android) and connect device

First of all, load the program on PC. In the interim, draw connection of device with phone using a genuine cable. Over the interface, tap on “System Repair” mode.

fix play store stuck on downloading

Step 2: Select Android Repair mode

Over the following screen, select “Android Repair” placed at the left panel to resolve play store stuck issue and press “Start” button too!

play store stuck on downloading - go to android repair

Step 3: Fill in the information

It is important to add in all the necessary information for successful execution of program. Make sure to give details of “Brand”, “Name”, “Country”, “Model” and all other fields.

play store stuck on downloading - fill in info

Step 4: Ensure to Download Firmware

Now, follow the on the on-screen prompts to boot Android phone into the download mode. Once done, you’re ready to download the suitable firmware package by hitting the “Next”.

Fret not, the program will automatically detect the most suitable firmware for your device.

play store download pending - download firmware

Step 5: Repair Android phone

After the package downloads, program will repair all kinds of problems surfacing over your phone automatically. This way, the Play store stuck on downloading will get resolved fully.

get to repair android to fix play store download pending

3.4 Clear data and cache of Play Store and download again

Did you know the piling up of cache memory can certainly pull off a great deal for Play Store getting stuck? Cache data may generally stash the data so that you can access it even in future course. But, this do east up a good chunk of space and result in the misbehavior of Play Store app. You can opt to brush away Play store stuck on downloading by using the following steps.

  1. Get your Motorola Moto G23 and visit “Settings”.
  2. Then, surf for “Application manager” option and launch “Google Play store” option.
  3. From there, click on “Cached Data” and select the “Clear Cache” option.
  4. Optionally, make use of “Force Stop” feature to halt the functioning of the app.
  5. At last, reboot/restart your smartphone.

clear data to fix play store download pending

3.5 Update Play Store to the latest version

When was the last time you cared to update your Play store app? Generally, users overlook the need of updating the application. As, they think that it may not be of any greater importance. But, in reality working in an outdated version can directly impact Play Store and cause download problem. Follow the below steps to update Play Store to latest version.

  1. From phone, just launch Google Play Store app from app drawer.
  2. Press the 3 horizontal lines icon over the top and locate “Settings” from the left menu.
  3. In Settings, browse for “Play Store Version” located under “About” section.
  4. Tap on it, if it shows that Play Store app is not updated then proceed with the on-screen prompts to update it to the latest version.

update device to fix play store download pending

3.6 Try another Google account

If you’re unable to see a streak of hope and wondering why my Play Store is still showing download pending. Well, some unexpected issue might be there with your Google account. As, there are times where your existing Google account can be the hurdle. Therefore, trying your hand in some other Google account might assist to work things out.

3.7 Avoid downloading large apps

Last but certainly not the least, users must avoid downloading large applications. Especially those games that eats a whopping number of 300+MB of your space. You must always watch out on size of the application is and only then craft the decision to load it on your device. This may help out in keeping the Play store stuck on downloading problem at bay.


Also read:

  • Title: Motorola Moto G23 Screen Unresponsive? Heres How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-04-12 13:39:03
  • Updated at : 2024-04-13 13:39:03
  • Link: https://howto.techidaily.com/motorola-moto-g23-screen-unresponsive-heres-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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