Motorola Moto G84 5G Not Receiving Texts? 10 Hassle-Free Solutions Here | Dr.fone
Motorola Moto G84 5G Not Receiving Texts? 10 Hassle-Free Solutions Here
If you are using an Motorola Moto G84 5G, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Motorola Moto G84 5G.
It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Motorola Moto G84 5G phones, even the latest ones.
You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Motorola Moto G84 5Gs, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.
Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.
Part 0. Symptoms and Causes of Android Not Receiving Texts
The most common symptoms that would clarify that your Android messaging service is not working right are given below:
- You will stop receiving any texts all of a sudden.
- You can’t send or receive a text message.
- Whenever you try to text someone, the message sent failed notification pop up on the screen.
The reasons why your Android is not receiving texts are given below:
- Network issue
- Insufficient memory
- Mis-configuration of device settings
- Switching of devices
- A glitch in the messaging app
- Software issue
- Carrier problem with the registered network.
Apart from all these reasons, some additional causes are also there that can lead to this issue.
Part 1: One-click to Fix Android not Receiving Texts by Android System Repair
If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.
You surely need to try the software as it can perform the following tasks:
Dr.Fone - System Repair (Android)
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- Fix the Android system without technical knowledge.
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You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:
Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Motorola Moto G84 5G to the computer and choose the Android Repair mode, and hit the Start button to begin.
Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.
Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.
It won’t take long, and your Motorola Moto G84 5G will be repaired. Now you will be able to receive and send text messages without any hassle.
Part 2: Remove and Insert the SIM
The easiest thing that you can try if your Motorola Moto G84 5G is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.
Part 3: Check Network Connection
Another simple method that you can try if you are not receiving text messages on Motorola Moto G84 5G phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.
Part 4: Consult your Carrier about the Data Plan
Maybe you are unable to get messages on your Motorola Moto G84 5Gs because your existing data plan has expired. You can directly contact your Carrier about the issues where your Motorola Moto G84 5G is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.
Part 5: Try the SIM card in Another Phone or Slot
Sometimes, people complain that Motorola Moto G84 5G is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.
When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.
Part 6: Clear the Cache of Messaging App
In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.
Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.
Step 2: Click on the Clear Cache button and wait as the Motorola Moto G84 5G device free up the memory of your device.
Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.
Part 7: Delete Useless Messages to Free Up Space
Sometimes, if you are not receiving text messages on Motorola Moto G84 5G, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.
Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.
Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.
Part 8: Try a Third-party Messaging App
If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.
Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!
Part 9: Ensure your Phone is Fully Charged
Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.
Part 10: Ensure It’s Not An iMessage From iPhone
If the Motorola Moto G84 5G phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:
Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.
If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.
Part 11: Update Your Android
Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.
Conclusion
Now you know several methods that can work if the Android messaging app is not working. If you experience this kind of issue with your Motorola Moto G84 5G, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.
How To Deal With the Motorola Moto G84 5G Screen Black But Still Works?
With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.
Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.
Part 1: Why Did My Motorola Moto G84 5G Screen Go Black but Still Works? Common Causes
Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.
A Drained Battery
The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.
App Troubles
If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.
Software Issues
A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Motorola Moto G84 5G is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.
Hardware Problem
If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.
Part 2: How To Fix Black Screen on Your Phone
Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.
Method 1: Force Restart your Android/iOS Smartphone
If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.
How to Force Restart your Android Device
Here is how you force restart an Android device when your phone screen doesn’t turn on.
Step 1: Press and hold the Power and Volume Down buttons simultaneously.
Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.
How to Force Restart your iOS Device
If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.
Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.
Step 2: Press and hold Sleep/Wake until you see the Apple logo.
Note
If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.
Method 2: Uninstall or Update Outdated Applications
In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.
Method 3: Inspect the LCD Connectors
If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.
However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.
Method 4: Perform a Factory Reset
If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.
For Android Users
If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.
If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.
Note
The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Motorola Moto G84 5G.
Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.
Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.
Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.
Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.
Step 3: Simply wait for the process to complete and wait for your Motorola Moto G84 5G to restart automatically.
F****or iOS Users
Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.
Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.
Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.
Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.
Part 3: How To Fix Black Screen Phone With an Alternative
If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.
Key Features
Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.
- Fix all Android and iOS Problems in Minutes
Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.
- Supports up to 1000+ Android Smartphones and the latest iOS
All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.
Tech Specs
Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.
Computer OS | Android |
---|---|
Windows 11, 10, 8.1, 8, 7 | Android 2.1 and up to the latest |
Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).
Computer OS | iOS |
---|---|
Windows 11, 10, 8.1, 8, 7 | Supports all iOS versions, including the latest iOS 16 and iOS 16 beta |
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8 |
Pros and Cons
If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.
Pros
- Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
- Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.
Cons
- Each version for each OS is sold separately.
- The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.
How to Fix Black Phone Screen With Dr.Fone – System Repair
Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.
Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.
Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.
Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.
Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.
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Conclusion
Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.
Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.
Top 10 Fixes for Phone Keep Disconnecting from Wi-Fi On Motorola Moto G84 5G
The revolutionized world is about the internet, online life, and social media. You can get all the information you need from the internet. You are a click away from booking tickets, buying groceries, calling your loved ones, or even you can handle office meetings with the internet.
Since everything revolves around the internet, it’s annoying if your WI-FI disconnects. You might question yourself why does my Wi-Fi keep disconnecting from the phone? To know the answer, read the article below.
Part 1: Why Does Your Phone Keep Disconnecting from WiFi?
Is your phone frequently getting disconnected from Wi-Fi? Or the internet service is lagging? We have a few options from which you can inspect your problem. Not all internet issues arise from the service provider, as some issues are because of the Motorola Moto G84 5G devices that are using the internet. Some of these issues are discussed below for your assistance:
- Router Problems
If the internet provider is doing their job right, the router might not deliver you the right thing. Like other electronic devices, they can also misbehave. This can happen because the router is faulty, or it can happen because the firmware is outdated.
- Out of Wi-Fi Range
Why does My Motorola Moto G84 5G keep disconnecting from Wi-Fi? It is because you might be out of range! The router’s placement is very important. The router transmits frequencies that have a limited range. If you are moving out of the range, the internet automatically disconnects.
- Wi-Fi Signals Getting Blocked
The signals from the router can dissipate from any other electronic device nearby. Signals like radio and microwaves can interfere with signal strength.
- Devices Connected with Router
Commonly, a house has around a dozen devices connected to the internet router. People do not think that the router has limited connection slots. It is unable to entertain a specific number of requests for service facilitation. The router has limitations; the service quality will drop if the limitations are exceeded. This drop in quality can also cause internet disconnection from devices.
- Unstable Internet
If your Motorola Moto G84 5G gets disconnected frequently, then this disconnection is due to unstable internet, but apart from the above-mentioned problems, there is another reason for internet disconnection.
Sometimes, the internet is stable, but it still disconnects. This is because the internet service provider might not send the best quality internet you have acquired it for. If your internet is stable and the phone still keeps disconnecting, then head onto the next part that will share the top 10 fixes to sort out this issue.
Part 2: 10 Ways to Fix Wi-Fi Keep Disconnecting on Phone
As we have mentioned earlier if your Wi-Fi is stable, but it keeps disconnecting from Motorola Moto G84 5G S22 or other Android phones, the coming section of this article is for you. We will provide you with 10 solutions with complete assistance to fix the “Wi-fi keeps disconnecting Android“ issue.
Fix 1: Restart Your Phone
If the Wi-Fi keeps disconnecting from your Motorola Moto G84 5G, but the internet is stable, then you should try to fix the issue by restarting your phone. Sometimes, it’s the phone that’s causing a problem, so to resolve it, you can follow the steps given below:
Step 1: Firstly, unlock your phone. Now, press the Power button and hold it for a few seconds.
Step 2: Now, select the ‘Reboot’ option to resolve the issue from the options on the screen.
Fix 2: Check Router Settings
If your Android keeps disconnecting from Wi-Fi, you can also fix the problem by checking the router settings. This is because your phone might be blocked from connecting to the network, and if this is the scenario, your phone will never maintain the connection. You should check the Router’s admin panel or app to remove your phone from the blocklist.
Fix 3: Reconnect to Network
To fix the annoying problem that your Wi-Fi keeps disconnecting, you should try forgetting the network and then reconnecting to it. This could be done easily by following the steps below:
Step 1: First, you need to open the Wi-Fi settings menu. This could be done by pressing and holding the Wi-Fi option from the drop-down menu of your phone until the settings open up.
Step 2: A list of all the Wi-Fi networks will appear on the screen. Select the network that is causing trouble from that list and hit the ‘Forget Network’ option.
Step 3: After that, you should reconnect to this Wi-Fi network by selecting it from the Wi-Fi list and entering its password.
Fix 4: Restart Your Router
As we discussed, to restart your phone, you can also restart the router to get rid of the problem. For this, hit the restart button on the router to get a fresh start. If the Motorola Moto G84 5G device has no button, disconnect the power supply and plug it back in to connect again. Most internet issues are resolved by restarting the router.
Fix 5: Forget Old Networks
The problem that your Wi-Fi keeps disconnecting can also occur because of the list of networks you have connected to. Having yourselves connected to different set of networks could turn out to be quite problematic in the process. In the process of finding and switching to the best network, your device’s Wi-Fi will continually disconnect and reconnect with the nearby networks. To finish this irritating issue, you should remove and forget all the extra networks that you connected previously.
Step 1: You should start by pressing and holding the Wi-Fi option from the drop-down menu on your phone until the Wi-Fi settings screen appears.
Step 2: You will see a list of all the Wi-Fi networks you have connected to previously. One by one, select each network and hit the ‘Forget Network’ button to remove it.
Fix 6. Check Recently Installed Applications
Sometimes, different installed applications can also cause trouble. If your Wi-Fi was fine, but suddenly it started disconnecting, then don’t forget to check the recently installed apps. This is because with not knowing the damage it can cause, you might have installed some VPNs, connections boosters, or firewalls. You can try and disable them but if that doesn’t resolve the problem, then uninstall the app.
Step 1: For uninstalling the problematic application, you have to select it and hold it. You will see a pop-up menu of multiple options; choose the option of ‘Uninstall’ to remove the app from the phone.
Fix 7: Reset Network Settings on your Phone
It’s annoying that your Wi-Fi keeps disconnecting while you are working or studying. Android users can easily get over this problem by resetting the network settings. The steps for this fix are as follows:
Step 1: For resetting the network, start by opening the ‘Settings’ menu on your phone. Then, scroll down, look for the ‘Connection & Sharing’ option, and select it.
Step 2: As you progress onto a new screen, you will find the option of “Reset Wi-Fi, Mobile Networks, and Bluetooth” in the menu. Select the option to lead to the next window.
Step 3: Click on the option of “Reset Settings” present on the bottom of the next screen that shows up. Provide confirmation of resetting these settings by inserting your device’s PIN, if any.
Step 4: After providing the appropriate clearances, you will be asked for another confirmation of resetting the Motorola Moto G84 5G device’s networks to default. Click “OK” to execute.
Fix 8: Check Routers Range
If your Wi-Fi automatically disconnects and connects again while you are roaming in the house, then it is because of the router’s range; you should check it. For this, you can consider changing and modifying your AP (Access Point) band on your router.
Although the 5GHz frequency band is recognized for providing better network speeds, this band has a shorter range as compared to the 2.4GHz band, which has a better coverage of area. You can easily shift your router’s range through its configuration page. It is considered optimal to utilize the 2.4GHz frequency band for better ranges.
Fix 9: Stay Connected while Asleep
Most Android phones have a battery-saving feature. This feature disables the network connections to save the battery of the phone. If this is why the Wi-Fi keeps disconnecting, follow the steps shared below to fix it:
Step 1: Start by opening the ‘Settings’ menu on your phone. Then scroll down until you find the ‘Battery’ option and open it.
Step 2: Then, from the battery screen, hit the ‘More Battery Settings’ options. Then, you will see the ‘Stay Connected while Asleep’ option; turn it on.
Fix 10: Upgrade Router Firmware
If none of the above-shared fixes work, the last fix to resolve the problem is upgrading your router firmware. For this, you should contact any professional who knows network operations as upgrading router firmware takes time and requires knowledge.
Wi-Fi Stay Connected
The article above has discussed 10 solutions that offer a comprehensive toolkit to tackle the persistent issue of Wi-Fi keeps turning off Android. By toggling Airplane Mode, restarting your device, adjusting settings, and updating firmware, among other steps, you can effectively address and resolve this connectivity problem. With these solutions at your disposal, you can regain a stable and uninterrupted Wi-Fi experience on your Motorola Moto G84 5G.
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- Title: Motorola Moto G84 5G Not Receiving Texts? 10 Hassle-Free Solutions Here | Dr.fone
- Author: Ariadne
- Created at : 2024-10-21 20:08:16
- Updated at : 2024-10-22 21:10:44
- Link: https://howto.techidaily.com/motorola-moto-g84-5g-not-receiving-texts-10-hassle-free-solutions-here-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.