My Videos Aren’t Playing on Infinix Smart 8 Plus – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Infinix Smart 8 Plus more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Infinix Smart 8 Plus

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Infinix Smart 8 Plus in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Infinix Smart 8 Plus to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Infinix Smart 8 Plus was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Infinix Smart 8 Plus, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

Effective Methods on How To Take Viruses Off Your Phone

Cell phones have become a part of a person’s daily life. It offers convenience and connectivity at your fingertips. Yet, these handy devices are prone to viruses when used carelessly. Viruses can infiltrate your phone through unverified downloads, unsecured networks, or malicious links. This can compromise your data and device performance.

In this article, you’ll explore practical methods on h ow to take a virus off your phone. From simple preventive measures to specific solutions, this guide aims to equip you with practical strategies, ensuring a safer and smoother mobile experience by safeguarding your phone against the perils of viruses.

Part 1: Why You Get Mobile Viruses in the First Place

Mobile viruses are tiny bugs that sneak into your phone and mess things up. They’re sneaky software programs designed to cause trouble, like stealing your info or making your phone act strange. Pesky viruses are usually acquired by accessing unverified links and downloading sketchy files. This is why it’s essential to be careful about what you access on the internet. It’s also a great habit to beware of the computers you’re connecting your phone to.

You might notice weird things happening on your phone when infected with a virus. It may suddenly slow down, show pop-ups you didn’t click, or run out of battery super-fast . These could be signs that your phone has a virus. Take note of these.

Here are some common ways viruses get into your phone:

• **Accessing sketchy links.**Clicking on strange or suspicious links in messages or emails is the number one virus source.
• **Downloading apps from unauthorized developers.**Getting apps from places other than the official app stores like Google Play or Apple Store can also be a gateway for trojan viruses. This is mainly because apps install files directly to your system when downloaded.
• Connecting to compromised computers. Watching out for viruses or malware when plugging your phone into a computer would be best.
• **Transferring malware files to your phone:**Moving files with viruses from a computer or another device to your phone.

Remember, these bugs can cause a lot of trouble, but staying careful while using your phone can help you avoid them!

Part 2: Different Methods To Take Viruses Off Your Phone

If your phone’s caught a virus, it’s time to remove those bugs. You might wonder about how you get a virus off your phone. Well, this section has you covered with 4 different methods you can use.

Method 1: Wondershare Dr. Fone’s System Repair

If you need a quick, professional, and safe solution, Wondershare Dr.Fone is here to save the day. Its System Repair feature is like a superhero—it swoops in and fixes the problem in a snap. This magic tool does the heavy lifting to remove viruses from your phone.

Here’s how you can use Dr. Fone’s System Repair feature:

• Step 1: Launch Dr.Fone. Choose System Repair in the Toolbox section. Ensure that your phone is connected.

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• Step 2: Choose either Android or iPhone. In this example, iPhone shall be selected. For Android devices, simply follow and mirror the prompts that will follow.

• Step 3: Select iOS Repair to proceed.

• Step 4: Choose either Standard Mode or Standard Repair. Standard Repair will not remove data from your device. However, for a sure fix, choose Standard Mode.

• Step 5: Put your device to Recovery Mode . Dr. Fone will provide on-screen instructions.

• Step 6: Click Download next to the iOS firmware you want to install.

• Step 7: After the firmware is downloaded, click Repair Now.

• Step 8: Once the process is completed, choose Done. Your phone should be virus-free by now.

Method 2: Using Safe Mode

Safe Mode is like a secret agent—it helps but with a downside. It turns off third-party apps, making your phone useful only for basic calls or texts. Use this method if any solutions in this section do not work. It’s especially handy if you use your phone before sending it to a technician. This way, you’ll learn how you can get a virus off your phone before actually letting a technician do it.

Generally, here’s how you can enter Safe Mode on Android Phones. Do check with your phone manufacturer’s official manual/guides on how to enter them:

• Step 1: Press and hold the power button. Wait for the power options to appear.
• Step 2: Tap and hold the Power Off button.
• Step 3: Tap on the prompt when you see the Reboot to safe mode option.

For iPhones, here’s how you can do it:

• Step 1: Power off your iPhone.
• Step 2: Hold the power button.
• Step 3: Hold the volume down button until you see the Apple logo.
• Step 4: Your phone should now be in safe mode.

Method 3: Downloading Anti-Virus Software

Anti-virus software works like a shield, protecting your phone from sneaky viruses and malware. Here are three recommended anti-virus apps that you should try out. They’re available on both the Google Play Store and App Store. So, regardless of what device you’re using, you’re sure to be safe with these:

• Avast Anti-virus – Mobile Security
• Norton 360: Online Security
• Bitdefender Mobile Security & Anti-virus

Method 4: Performing a Factory Reset

A Factory Reset is like a phone makeover—it wipes everything and starts fresh. But be cautious, as it erases all data!

Generally, the Factory Reset option should be in Settings > General & Backup and reset or under Settings > About phone for Android devices.

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IOS devices should be under Settings > General > Transfer or Reset iPhone.

Remember, each method has its strengths and weaknesses. Dr.Fone is quick and effective, Safe Mode is limited but useful, anti-virus apps can protect, and a Factory Reset gives a clean slate. Try these methods to zap those viruses away!

Part 3: Handy Prevention Tips To Avoid Future Infections

To keep your phone safe from viruses, follow these easy tips that act as a shield against potential threats.

• **Regular software updates:**Keep your phone updated with the latest software. Updates often include security patches that protect your phone from new threats.
• **Cautious downloads:**Be careful when downloading apps or files. Stick to trusted sources like Google Play Store or Apple Store. Avoid clicking on suspicious links from unknown sources.
• **Secure networks:**Use secure Wi-Fi networks and limit public Wi-Fi use for sensitive activities. Public networks can expose your device to potential risks.
• **Anti-virus software:**Install a reliable anti-virus app and keep it updated. These apps constantly scan for and detect viruses, safeguarding your device against threats.

These simple yet crucial tips will fortify your phone’s defenses, reducing the likelihood of virus infections and ensuring a safer digital experience.

Conclusion

Viruses can make your phones act weird, but you have the tools to fight back. Keep your phone healthy by updating software, being cautious with downloads and links, using secure networks, and having an anti-virus app.

And, if you’re thinking, “**How do I get a virus off My Infinix Smart 8 Plus?**” then Wondershare Dr.Fone is a reliable hero. It’s quick and effective in clearing out those bugs. By staying aware and taking preventive steps, you can keep your phone safe and ensure a trouble-free experience. And if viruses strike, Dr. Fone’s got your back for an instant fix!

Simple Solutions to Fix Android SystemUI Has Stopped Error For Infinix Smart 8 Plus

In this article, you will learn possible causes of Android SystemUI stopping error and 4 methods to fix this issue. Get Dr.Fone - System Repair (Android) to fix Android SystemUI stopping more easily.

Android SystemUI isn’t responding or Android, unfortunately, the process com.android.systemui has stopped is a not a rare error and is observed in all Android devices these days. The error usually pops up on your device while you are using it with a message on the screen saying Android. Unfortunately, the process com.android.systemui has stopped.

The Android SystemUI isn’t responding error message may also read as “Unfortunately, SystemUI has stopped”.

Android SystemUI error can be very confusing as it leaves affected users with only one option, i.e., “OK”, as shown in the images above. If you click on “OK” you will continue to use your device smoothly, but only until the SystemUI isn’t responding error pops-up on your main screen again. You may restart your device, but the Android SystemUI has stopped the problem continues to annoy you until you find a permanent solution for it.

If you are also among the various users who see Android, unfortunately, the process com.android.systemui has stopped error, then do not worry. SystemUI isn’t responding. Error is not a serious issue and can be tackled easily by carefully examining the reasons behind the problem.

Looking for suitable solutions to fix Android SystemUI has stopped error? Then read on to find out all about Android SystemUI isn’t responding error and the most effective ways to fix it.

Part 1: Why Android SystemUI Has stopped happens?

Android device owners would agree that OS updates are very helpful as they fix the bug problem and improve the overall working of your device. However, sometimes these updates may be infected due to which they do not download and install properly. A corrupted OS update may cause Android; unfortunately, the process com.android.systemui has stopped error. All Android updates are directly designed around the Google App, and thus, the problem will persist until the Google App is also updated. Sometimes, even the Google App update may cause such a glitch if it is not successfully downloaded and installed.

Another reason for the Android SystemUI isn’t responding error to occur, maybe because of flashing a new ROM or due to improper firmware update installation. Even when you restore the backed up data from cloud or your Google Account, such Android, unfortunately, the process com.android.systemui has stopped error may show up.

It is not possible to say for sure which one of the above-mentioned reasons is causing your device to show Android SystemUI is not responding error. But what we can do is move on to fixing the Android SystemUI by following any one of the three methods given the following segments.

Part 2: How to fix “com.android.systemui has stopped” in one click

As we’ve learned that Android system UI isn’t responding issue is primarily because of the Android OS updates not installed properly or were corrupted. Hence, there comes the need for a powerful Android system repair tool that can help you rectify such annoying errors.

To serve the purpose, we would like to introduce, Dr.Fone - System Repair (Android) . It is one of its kind of applications and is highly recommended as it has a proven success rate to resolve almost all Android system issues.

It’s now time to understand how to fix Android ‘unfortunately, the process com.android.systemui has stopped’ or in simple words, Android system UI isn’t responding.

Note: Before we proceed to Android repair, please ensure to make a backup of all your data . This is because the Android repair process may wipe out all the data on your device to fix the Android OS issues.

Phase 1: Connect and prepare your Infinix Smart 8 Plus

Step 1 – Download the Dr.Fone toolkit over your PC. Install it and launch it over. Opt for the “System Repair” tab from the main screen and get your Infinix Smart 8 Plus connected to the PC.

Step 2 – You need to select “Android Repair” from the left panel and then hit the ‘Start’ button.

Step 3 – Next, you need to select the correct information about your device (i.e., brand, name, model, country/region, and carrier details). Check the warning down below and hit “Next”.

Phase 2: Boot Android in ‘Download’ mode to perform the repair.

Step 1 –You’re now required to boot your Android in Download mode. Here’s what you need to do to put your Android in DFU mode.

If your Android has a Home button:

• Turn off your device. Hold down “Volume Down + Home + Power” buttons altogether for about 10seconds. Let go of the buttons afterward and hit the Volume Up to boot in download mode.

In case your Android has no Home button:

• Turn off your device. Hold down “Volume Down + Bixby + Power” buttons altogether for about 10seconds. Let go of the buttons afterward and hit the Volume Up to boot in download mode.

Step 2 – Once done, hit “Next” to initiate the downloading of the firmware.

Step 3 – As soon as the download completes, the Android repair will automatically be started by the program.

Step 4 – In a just a matter of a few minutes, your Android system UI isn’t responding issue will be resolved.

Part 3: Uninstall Google updates to fix Android SystemUI issue

All Android SystemUI isn’t responding errors are circled the Google App as the Android platform is heavily dependent on it. If you have recently updated your Google App and the Android, unfortunately, the process com.android.systemui has stopped error keeps popping up at regular intervals, make sure you uninstall Google App updates as soon as possible.

Follow the steps given below to fix the Android SystemUI has stopped issue by rolling back the Google App updates:

• Visit “Settings” and select “Apps” or “Application Manager”.
• Now swipe to view “All” Apps.
• From the list of Apps, select “Google App”.
• Finally, tap on “Uninstall Updates” as shown hereunder.

Note: To prevent the Android SystemUI isn’t responding error to occur in the future, do not forget to change your Google Play Store settings to “Do Not Auto-Update Apps”.

Part 4: Wipe Cache partition to fix Android SystemUI error

Android, unfortunately, the process com.android.systemui has stopped error can also be fixed by clearing your cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers, and built-in Apps data.

It is advisable to clear Cache portions regularly to keep your UI clean and free of glitches.

Android SystemUI isn’t responding error can be overcome by clearing the cache in recovery mode.

Different Android devices have different ways to put it in recovery mode. Refer to your device’s manual to enter the recovery mode screen on your device and then follow the steps given below to fix Android; unfortunately, the process com.android.systemui has stopped error by clearing the cache partition:

• Once you are the recovery mode screen, you will see several options as shown in the screenshot.

• Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

• After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you de-clutter your device and erase all the clogged up unwanted files. You may lose App related data too, but that is a small price to pay to fix the Android SystemUI isn’t responding error.

If the Android SystemUI has stopped the problem persists, there is only one way out. Read on to find out about it.

Part 5: Fix Android SystemUI error by factory reset

Factory Resetting your device to fix Android; unfortunately, the process com.android.systemui has stopped error is a desperate measure and should be the last thing to do on your list. Take this step only when the above mentored two techniques fail to work.

Also, make sure you take a back-up of all your data and contents stored in your Infinix Smart 8 Plus on the cloud, Google Account or an external memory device because once you perform a factory reset on your device, all media, contents, data and other files are wiped out, including your device settings.

Follow the steps given below to factory reset your device to solve the Android SystemUI isn’t responding problem:

• Visit “Settings” by clicking the settings icon as shown below.

• Now select “Backup and Reset”.

• In this step, select “Factory data reset” and then “Reset Device”.
• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

After the factory reset process is completed, your device will automatically restart, and you will have to set it up once again.

The whole process of factory resetting your Infinix Smart 8 Plus might sound tedious, risky, and cumbersome, but it helps to fix the Android SystemUI has stopped error 9 out of 10 times. So, think carefully before using this remedy.

Android SystemUI isn’t responding or Android, unfortunately, the process com.android.systemui has stopped error is commonly seen by users on their devices. It is not a random error and is linked to either the software, Google App, cache partition, or data stored in the Infinix Smart 8 Plus device. It is fairly simple to deal with this issue as all you need to do is install or roll back your Android OS update, uninstall Google App updates, clear cache partition, or factory reset your device to clear all data, files, and settings stored in it. The methods listed and explained above are the best ways to fight the problem and to prevent it from troubling you in the future. These methods have been adopted by affected users all over the world who recommend them because they are safe and involve minimum risks as compared to other tools to solve the Android SystemUI has stopped error. So go ahead and try them now!

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