My Videos Arent Playing on Infinix Smart 8 Pro – What Can I Do? | Dr.fone

My Videos Arent Playing on Infinix Smart 8 Pro – What Can I Do? | Dr.fone

Ariadne Lv13

My Videos Aren’t Playing on Infinix Smart 8 Pro – What Can I Do?

person holding their android with black screen

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Infinix Smart 8 Pro more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

person recording cityscape using their android

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

  • Corrupted video
  • Corrupted SD card
  • Outdated media player
  • Outdated OS
  • Incomplete download from the source
  • Low storage
  • Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

person holding a black android

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

factory reset on android

2. Restart Your Infinix Smart 8 Pro

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

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3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

pull-down bar on android showing wifi is turned off

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

android network reset

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

clear cache on android apps

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

person holding a phone with black screen

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Infinix Smart 8 Pro in several simple steps:

  • Step 1: Download and launch Wondershare Dr.Fone on your PC.
  • Step 2: Go to Toolbox, then use a cable to connect your Infinix Smart 8 Pro to your PC.

wondershare dr.fone toolbox

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  • Step 3: Select System Repair > Android.
  • Step 4: In the new window, select Start.

wondershare dr.fone android repair

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  • Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
  • Step 6: Agree with the warning and select Next.

wondershare dr.fone device information

  • Step 7: Follow the on-screen instructions to put your device in Download Mode.
  • Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

dr.fone downloading firmware

  • Step 9: When the download is complete, select Fix Now to install it.
  • Step 10: Type 000000, then select Confirmto continue fixing your device.

wondershare dr.fone system repair confirmation

  • Step 11: Wait for the Repairing Nowprocess to finish.
  • Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Infinix Smart 8 Pro was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

android app version

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Infinix Smart 8 Pro, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

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Play Store Stuck on Downloading Of Infinix Smart 8 Pro? 7 Ways to Resolve

Part 1: Symptoms when “Play Store Stuck on Downloading”

Just as any problem gives some indication of anything wrong is going to befall. Similarly, a user does feel some unexpected turns of events resulting in Play Store to stick at downloading. If one happens to see that the progress bar has suddenly frozen to a certain scope and taking ages to march any further, it is treated as the first signs for Play store not working properly. Another, such scenario is where your apps are not able to download easily. Rather, the Play store reflects a message downloads are yet in the pending queue. If one happens to witness such problems, these can be in fact be giving you the warning signal of the Play store problem

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Part 2: Causes of why “Play Store Stuck on Downloading”

With technology, uncertainties are bound to happen. It becomes quite tricky to analyze the real problem and craft a solution. As, there can be several causes that might be disturbing the smooth functionality of Play store. Here are some collated issues that we’ve gathered that are indicative of the cause.

  1. The time is not rightly setup: Sometimes, the unexpected root cause of play store failing to work is due to the date and time not set up rightly. If the system time is not according to the standard timing, then the application can misbehave.
  2. Fluctuations in internet connection: If internet speed is running too low or has weaker connection, Play Store download stuck at 99 problem may arise out. Always, use a good speed of internet.
  3. Get rid of Cache: Extras of cache can pose to be problematic in the working of applications. Users must timely clean their devices so as to brush away any kind of cache memory.
  4. Outdated version of Play store app: Users generally do not feel the urge for updating the play store app. It is important to use only the updated version so as the functioning of Google Play app is not affected.

Part 3: 7 fixes for Play Store stuck on downloading

3.1 Check SD card and phone storage space

All the applications, data of one’s device is generally loads directly in phone’s storage or the SD card (if plugged). Hence, it is crucial to check whether your phone storage or SD is not fully occupied. As it can indirectly be the reason why the issue of “**Play Store download stuck at 99%**” might occur. Ensure to get rid of any application that you are no longer using. Or, consider deleting any picture, videos or documents that aren’t required by you.

3.2 Check Wi-Fi or cellular data connection

Sometimes, it’s not your phone that is going all faulty, the root cause might be the internet connection. If the internet is running low or does not seem to be stable, then the play store download problem may occur. Users must ensure that the Infinix Smart 8 Pro device they are working should have a stable network connection so as to combat the problem. Then, they can try downloading the application and check if the problem is prevalent or not.

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3.3 One click to fix corrupted Play Store components

The world of internet and its intricacies are beyond a novice’s realm. Chances of malfunctioning of Google Play Store may be due to the components relating to Play Store may have gone corrupted. To resolve such issue, the need of a good software that is courageous enough to tackle all kinds of issues is need. For that, the only perfect solution is Dr.Fone - System Repair (Android), an impeccable software useful in providing speedy recovery of your phone. With it you can ward away the issues like boot problem, black screen of death, phone stuck etc.

Dr.Fone - System Repair (Android)

Android repair tool to fix Play Store stuck on downloading

  • Can easily deal with all kinds of problems disrupting the activities of Android phone including app crashes, system crash, black screen of death, Play Store stuck on downloading。
  • 1-click technology helpful in repairing rare kinds of issues like phone stuck in boot loop, recovery mode, Infinix Smart 8 Pro logo or Android devices getting bricked.
  • Supports compatibility with several kinds of Android phones, including the all Infinix Smart 8 Pro models even the Infinix Smart 8 Pro S9.
  • The easy to use interface is crafted with underlying features and functionalities in a right manner.
  • Provides 24 hours customer assistance to users for resolving queries or problems.

3,224,929 people have downloaded it

Step by Step Tutorial

Here is the complete guide which will help users in understanding how Dr.Fone - System Repair (Android) can vanish Play store download problem completely.

Step 1: Launch Dr.Fone - System Repair (Android) and connect device

First of all, load the program on PC. In the interim, draw connection of device with phone using a genuine cable. Over the interface, tap on “System Repair” mode.

fix play store stuck on downloading

Step 2: Select Android Repair mode

Over the following screen, select “Android Repair” placed at the left panel to resolve play store stuck issue and press “Start” button too!

play store stuck on downloading - go to android repair

Step 3: Fill in the information

It is important to add in all the necessary information for successful execution of program. Make sure to give details of “Brand”, “Name”, “Country”, “Model” and all other fields.

play store stuck on downloading - fill in info

Step 4: Ensure to Download Firmware

Now, follow the on the on-screen prompts to boot Android phone into the download mode. Once done, you’re ready to download the suitable firmware package by hitting the “Next”.

Fret not, the program will automatically detect the most suitable firmware for your device.

play store download pending - download firmware

Step 5: Repair Android phone

After the package downloads, program will repair all kinds of problems surfacing over your phone automatically. This way, the Play store stuck on downloading will get resolved fully.

get to repair android to fix play store download pending

3.4 Clear data and cache of Play Store and download again

Did you know the piling up of cache memory can certainly pull off a great deal for Play Store getting stuck? Cache data may generally stash the data so that you can access it even in future course. But, this do east up a good chunk of space and result in the misbehavior of Play Store app. You can opt to brush away Play store stuck on downloading by using the following steps.

  1. Get your Infinix Smart 8 Pro and visit “Settings”.
  2. Then, surf for “Application manager” option and launch “Google Play store” option.
  3. From there, click on “Cached Data” and select the “Clear Cache” option.
  4. Optionally, make use of “Force Stop” feature to halt the functioning of the app.
  5. At last, reboot/restart your smartphone.

clear data to fix play store download pending

3.5 Update Play Store to the latest version

When was the last time you cared to update your Play store app? Generally, users overlook the need of updating the application. As, they think that it may not be of any greater importance. But, in reality working in an outdated version can directly impact Play Store and cause download problem. Follow the below steps to update Play Store to latest version.

  1. From phone, just launch Google Play Store app from app drawer.
  2. Press the 3 horizontal lines icon over the top and locate “Settings” from the left menu.
  3. In Settings, browse for “Play Store Version” located under “About” section.
  4. Tap on it, if it shows that Play Store app is not updated then proceed with the on-screen prompts to update it to the latest version.

update device to fix play store download pending

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3.6 Try another Google account

If you’re unable to see a streak of hope and wondering why my Play Store is still showing download pending. Well, some unexpected issue might be there with your Google account. As, there are times where your existing Google account can be the hurdle. Therefore, trying your hand in some other Google account might assist to work things out.

3.7 Avoid downloading large apps

Last but certainly not the least, users must avoid downloading large applications. Especially those games that eats a whopping number of 300+MB of your space. You must always watch out on size of the application is and only then craft the decision to load it on your device. This may help out in keeping the Play store stuck on downloading problem at bay.

Simple Solutions to Fix Android SystemUI Has Stopped Error For Infinix Smart 8 Pro

In this article, you will learn possible causes of Android SystemUI stopping error and 4 methods to fix this issue. Get Dr.Fone - System Repair (Android) to fix Android SystemUI stopping more easily.

Android SystemUI isn’t responding or Android, unfortunately, the process com.android.systemui has stopped is a not a rare error and is observed in all Android devices these days. The error usually pops up on your device while you are using it with a message on the screen saying Android. Unfortunately, the process com.android.systemui has stopped.

The Android SystemUI isn’t responding error message may also read as “Unfortunately, SystemUI has stopped”.

Android SystemUI error can be very confusing as it leaves affected users with only one option, i.e., “OK”, as shown in the images above. If you click on “OK” you will continue to use your device smoothly, but only until the SystemUI isn’t responding error pops-up on your main screen again. You may restart your device, but the Android SystemUI has stopped the problem continues to annoy you until you find a permanent solution for it.

If you are also among the various users who see Android, unfortunately, the process com.android.systemui has stopped error, then do not worry. SystemUI isn’t responding. Error is not a serious issue and can be tackled easily by carefully examining the reasons behind the problem.

Looking for suitable solutions to fix Android SystemUI has stopped error? Then read on to find out all about Android SystemUI isn’t responding error and the most effective ways to fix it.

Part 1: Why Android SystemUI Has stopped happens?

android system ui-SystemUI Has stopped

Android device owners would agree that OS updates are very helpful as they fix the bug problem and improve the overall working of your device. However, sometimes these updates may be infected due to which they do not download and install properly. A corrupted OS update may cause Android; unfortunately, the process com.android.systemui has stopped error. All Android updates are directly designed around the Google App, and thus, the problem will persist until the Google App is also updated. Sometimes, even the Google App update may cause such a glitch if it is not successfully downloaded and installed.

Another reason for the Android SystemUI isn’t responding error to occur, maybe because of flashing a new ROM or due to improper firmware update installation. Even when you restore the backed up data from cloud or your Google Account, such Android, unfortunately, the process com.android.systemui has stopped error may show up.

It is not possible to say for sure which one of the above-mentioned reasons is causing your device to show Android SystemUI is not responding error. But what we can do is move on to fixing the Android SystemUI by following any one of the three methods given the following segments.

Part 2: How to fix “com.android.systemui has stopped” in one click

As we’ve learned that Android system UI isn’t responding issue is primarily because of the Android OS updates not installed properly or were corrupted. Hence, there comes the need for a powerful Android system repair tool that can help you rectify such annoying errors.

To serve the purpose, we would like to introduce, Dr.Fone - System Repair (Android) . It is one of its kind of applications and is highly recommended as it has a proven success rate to resolve almost all Android system issues.

It’s now time to understand how to fix Android ‘unfortunately, the process com.android.systemui has stopped’ or in simple words, Android system UI isn’t responding.

Note: Before we proceed to Android repair, please ensure to make a backup of all your data . This is because the Android repair process may wipe out all the data on your device to fix the Android OS issues.

Phase 1: Connect and prepare your Infinix Smart 8 Pro

Step 1 – Download the Dr.Fone toolkit over your PC. Install it and launch it over. Opt for the “System Repair” tab from the main screen and get your Infinix Smart 8 Pro connected to the PC.

fix Android system UI stopping

Step 2 – You need to select “Android Repair” from the left panel and then hit the ‘Start’ button.

option to fix Android system UI not responding

Step 3 – Next, you need to select the correct information about your device (i.e., brand, name, model, country/region, and carrier details). Check the warning down below and hit “Next”.

select android model info

Phase 2: Boot Android in ‘Download’ mode to perform the repair.

Step 1 –You’re now required to boot your Android in Download mode. Here’s what you need to do to put your Android in DFU mode.

If your Android has a Home button:

  • Turn off your device. Hold down “Volume Down + Home + Power” buttons altogether for about 10seconds. Let go of the buttons afterward and hit the Volume Up to boot in download mode.

fix Android system UI stopping with home key

In case your Android has no Home button:

  • Turn off your device. Hold down “Volume Down + Bixby + Power” buttons altogether for about 10seconds. Let go of the buttons afterward and hit the Volume Up to boot in download mode.

fix Android system UI stopping with no home key

Step 2 – Once done, hit “Next” to initiate the downloading of the firmware.

firmware downloading

Step 3 – As soon as the download completes, the Android repair will automatically be started by the program.

repair firmware to fix Android system UI stopping

Step 4 – In a just a matter of a few minutes, your Android system UI isn’t responding issue will be resolved.

com.android.systemui stopping fixed

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Part 3: Uninstall Google updates to fix Android SystemUI issue

All Android SystemUI isn’t responding errors are circled the Google App as the Android platform is heavily dependent on it. If you have recently updated your Google App and the Android, unfortunately, the process com.android.systemui has stopped error keeps popping up at regular intervals, make sure you uninstall Google App updates as soon as possible.

Follow the steps given below to fix the Android SystemUI has stopped issue by rolling back the Google App updates:

  • Visit “Settings” and select “Apps” or “Application Manager”.
  • Now swipe to view “All” Apps.
  • From the list of Apps, select “Google App”.
  • Finally, tap on “Uninstall Updates” as shown hereunder.

android system ui-tap on “Uninstall Updates”

Note: To prevent the Android SystemUI isn’t responding error to occur in the future, do not forget to change your Google Play Store settings to “Do Not Auto-Update Apps”.

android system ui-“Do Not Auto-Update Apps”

Part 4: Wipe Cache partition to fix Android SystemUI error

Android, unfortunately, the process com.android.systemui has stopped error can also be fixed by clearing your cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers, and built-in Apps data.

It is advisable to clear Cache portions regularly to keep your UI clean and free of glitches.

Android SystemUI isn’t responding error can be overcome by clearing the cache in recovery mode.

Different Android devices have different ways to put it in recovery mode. Refer to your device’s manual to enter the recovery mode screen on your device and then follow the steps given below to fix Android; unfortunately, the process com.android.systemui has stopped error by clearing the cache partition:

  • Once you are the recovery mode screen, you will see several options as shown in the screenshot.

android system ui-wipe data reset

  • Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

android system ui-”Wipe cache partition”

  • After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you de-clutter your device and erase all the clogged up unwanted files. You may lose App related data too, but that is a small price to pay to fix the Android SystemUI isn’t responding error.

If the Android SystemUI has stopped the problem persists, there is only one way out. Read on to find out about it.

Part 5: Fix Android SystemUI error by factory reset

Factory Resetting your device to fix Android; unfortunately, the process com.android.systemui has stopped error is a desperate measure and should be the last thing to do on your list. Take this step only when the above mentored two techniques fail to work.

Also, make sure you take a back-up of all your data and contents stored in your Infinix Smart 8 Pro on the cloud, Google Account or an external memory device because once you perform a factory reset on your device, all media, contents, data and other files are wiped out, including your device settings.

Follow the steps given below to factory reset your device to solve the Android SystemUI isn’t responding problem:

  • Visit “Settings” by clicking the settings icon as shown below.

android system ui-Visit “Settings”

  • Now select “Backup and Reset”.

android system ui-select “Backup and Reset”

  • In this step, select “Factory data reset” and then “Reset Device”.
  • Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

android system ui-tap on “ERASE EVERYTHING”

After the factory reset process is completed, your device will automatically restart, and you will have to set it up once again.

The whole process of factory resetting your Infinix Smart 8 Pro might sound tedious, risky, and cumbersome, but it helps to fix the Android SystemUI has stopped error 9 out of 10 times. So, think carefully before using this remedy.

Android SystemUI isn’t responding or Android, unfortunately, the process com.android.systemui has stopped error is commonly seen by users on their devices. It is not a random error and is linked to either the software, Google App, cache partition, or data stored in the Infinix Smart 8 Pro device. It is fairly simple to deal with this issue as all you need to do is install or roll back your Android OS update, uninstall Google App updates, clear cache partition, or factory reset your device to clear all data, files, and settings stored in it. The methods listed and explained above are the best ways to fight the problem and to prevent it from troubling you in the future. These methods have been adopted by affected users all over the world who recommend them because they are safe and involve minimum risks as compared to other tools to solve the Android SystemUI has stopped error. So go ahead and try them now!


Also read:

  • Title: My Videos Arent Playing on Infinix Smart 8 Pro – What Can I Do? | Dr.fone
  • Author: Ariadne
  • Created at : 2024-10-18 22:44:47
  • Updated at : 2024-10-23 00:04:34
  • Link: https://howto.techidaily.com/my-videos-arent-playing-on-infinix-smart-8-pro-what-can-i-do-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.