My Videos Arent Playing on Motorola Moto G04 – What Can I Do? | Dr.fone

My Videos Arent Playing on Motorola Moto G04 – What Can I Do? | Dr.fone

Ariadne Lv13

My Videos Aren’t Playing on Motorola Moto G04 – What Can I Do?

person holding their android with black screen

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Motorola Moto G04 more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

person recording cityscape using their android

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

  • Corrupted video
  • Corrupted SD card
  • Outdated media player
  • Outdated OS
  • Incomplete download from the source
  • Low storage
  • Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

person holding a black android

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

factory reset on android

2. Restart Your Motorola Moto G04

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

pull-down bar on android showing wifi is turned off

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

android network reset

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

clear cache on android apps

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6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

person holding a phone with black screen

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Motorola Moto G04 in several simple steps:

  • Step 1: Download and launch Wondershare Dr.Fone on your PC.
  • Step 2: Go to Toolbox, then use a cable to connect your Motorola Moto G04 to your PC.

wondershare dr.fone toolbox

  • Step 3: Select System Repair > Android.
  • Step 4: In the new window, select Start.

wondershare dr.fone android repair

  • Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
  • Step 6: Agree with the warning and select Next.

wondershare dr.fone device information

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  • Step 7: Follow the on-screen instructions to put your device in Download Mode.
  • Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

dr.fone downloading firmware

  • Step 9: When the download is complete, select Fix Now to install it.
  • Step 10: Type 000000, then select Confirmto continue fixing your device.

wondershare dr.fone system repair confirmation

  • Step 11: Wait for the Repairing Nowprocess to finish.
  • Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Motorola Moto G04 was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

android app version

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Motorola Moto G04, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

Motorola Moto G04 Camera Not Working Unexpected Error? Fix It Now

For all its glory and goodness, the Android OS often has its users pulling their hair in frustration at just how buggy the OS can be at times. So, if you’re having one of those days today, we are here to help. Camera app is one of the most used apps on smartphones today. People only launch the app when they want to take a photo, for everything else there’s a dedicated photo gallery app. What happens when you launch the camera app only to realize it threw an error and you missed your photo moment? Don’t throw the phone, not yet. Let us help you out.

camera not working error in android

Part I: Why Is Android Camera Not Working?

There are a few reasons why the camera app is not working on your Motorola Moto G04.

Low Memory

Camera app does rely heavily on system resources, so in case you have too many apps open and for some reason the OS is not able to manage the resources appropriately for the camera app to function as it should, you will get a camera error.

Low Storage

The camera app needs storage space to save the photos it takes. So, in case your phone is running low on storage space, the camera app would likely malfunction as it would have no way to store the photos it would be taking.

General Bugs And Glitches

OS bugs and general glitches within the OS and the camera app can cause camera not working issue anytime during everyday operation. This is part and parcel of any technology.

Hardware Issues

In the rarest cases, there might have developed an actual hardware issue with the camera system on your Motorola Moto G04. The likely culprit is misuse and abuse, such as a dropped phone or maybe the phone was too hot for extended periods of time, causing hardware issues.

Part II: How To Fix Android Camera Not Working Issue?

So, how to get the Android camera not working problem solved? There are a few ways you can try fixing the camera not working issue on your Motorola Moto G04 right where you are, without needing to take the Motorola Moto G04 device to the manufacturer’s service center.

II.I: Restart The Handset

One of the first things to do any time an app or your phone or tablet does not work like it should, restarting the Motorola Moto G04 device refreshes everything just enough to resolve most commonly occurring issues.

restarting android handset

Use the power button on your smartphone to restart your Android handset and see if this resolves the issue.

II.II: Close And Relaunch The Camera App

If the camera app (or any app for that matter) has been in the background for a while and then it is brought to the foreground, there are always chances of it crashing for any reason, or not working as expected. So, closing the app completely and relaunching it is recommended.

Step 1: Launch the app switcher on your specific Android device the way your device manufacturer suggests you to. Usually, it is a swipe up and hold gesture to get into the app switcher.

closing apps in app switcher

Step 2: Next, you can choose to close just the camera app or, better yet, close all apps by tapping the Close All button. Flicking any app upwards (quick upward swipe) is how you close an app. If there is no Close All button anywhere, repeat the gesture for all open apps.

II.III: Check App Permissions

These days, thanks to strides in the privacy initiatives, apps need permissions before they can function the way they do. Most of the times, apps such as camera do have the necessary permissions, but sometimes it is possible that the permissions are set incorrectly. To check if the camera app has the requisite permissions, do the following:

Step 1: Go to Settings > Apps > Camera > Permissions.

camera permissions check android

Step 2: Tap Camera.

set camera permissions android

Step 3: See if the selected option is Allow Only While Using This App. If not, select it.

II.IV: Clear The Camera App Cache

Clearing the camera app cache is sometimes helpful. To do that:

Step 1: Go to Settings > Apps > Camera and tap Storage Usage.

clear camera app cache

Step 2: Tap Clear Cache.

clear camera app cache android

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The camera app is closely tied to the photo gallery app that comes baked in into Android OS. That is because photos that the camera app takes are stored in the photo gallery app. Consequently, if there were any issues in the photo gallery app, that could lead to the camera app not working on Android problem. Here’s how to clear the photo gallery app cache:

Step 1: Go to Settings > Apps > Photos > Storage Usage.

clear photo gallery app cache

Step 2: Tap Clear Cache.

II.VI: Check For App Updates

This does not happen always, but sometimes, with known bugs and issues, there may be an update released that fixes those bugs and issues that prevent some users from using a given app reliably. Checking for updates is a good step to make sure that your camera app is updated to the latest version possible.

Step 1: Go to Play Store and tap your profile picture on the right.

google play store app updates

Step 2: Tap Manage Apps and Device.

check for app updates play store

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Step 3: If there are updates available, Tap Update All to update all apps.

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II.VII: Cool The Phone Down

We do not realize the immense power that is packed into the thin smartphone form factor these days. If you have been using the phone to video chat for a while now, you might not realize that the phone has become hot, especially if you are using a desk stand. Same for shooting high-resolution videos; the phone does get quite hot shooting high-resolution videos.

If this is the case, close all apps and let the phone cool down. You might even want to shut the phone off to help cool it faster.

II.VIII: Nudge The Camera System

You may want to tap your camera system (the lenses and surrounding area) gently to see if that gets the camera working. In case it did, this is indicative of a hardware issue, and you should get it checked at the service center at your earliest convenience.

II.IX: Fix Android Camera Not Working Issue In One Click (With Dr.Fone)

Now, if the above fixes have not worked, you might want to repair your Android OS once before you make that appointment with the service centre. And, we have just the app to help you fix your camera not working on Android problem quickly.

Wondershare Dr.Fone is a multi-module app that works on both Windows and macOS and is the only app you will ever need to resolve nearly all of your smartphone and tablet issues that you are likely to encounter. Need to take backups? Dr.Fone Phone Backup has you covered with the ability to take and restore even selective backups, and to any location such as your computer or an external disk as well. Want to transfer WhatsApp chats to a new phone? Use WhatsApp Transfer to do just that! Bought a new phone? Use Phone Transfer to transfer contents from old phone to new, and then use Dr.Fone Data Eraser to securely wipe your old phone before giving it away!

Today, we will use Dr.Fone’s System Repair (Android) module to fix Android camera not working issue quickly.

Download Dr.Fone here.

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Step 1: Launch Dr.Fone app on your PC or Mac.

wondershare drfone on windows

Step 2: Click System Repair module and then Android.

drfone system repair for android

Step 3: For now, don’t bother with the scenarios given and click Start to go to the next screen.

drfone system repair android

Step 4: Your Android device will be detected by Dr.Fone. If anything seems incorrect, use the dropdown options to change it, and click Next.

android system repair drfone

Step 5: Your phone needs to be put into Download mode before it can be repaired. Follow the instructions shown onscreen and click Next.

set phone in download mode

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Step 6: Dr.Fone automatically downloads the most recent firmware for your device and when it is ready, waits for your input. Click Fix Now to start the repair process.

fix android camera not working

Step 7: You will need to enter a 6-digit code (digit zero, six times – 000000) to confirm and begin the repair process.

confirm android firmware repair drfone

When the repair is complete, Dr.Fone shows the final screen as below:

fix android camera not working with drfone

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Conclusion

The camera app on your smartphone is one of the most important apps you use. This is not a game; this is an app that makes previous memories possible for you. So, when you get any of those incorrigible errors that are impossible to make sense of, what do you do? This guide gives you 9 fixes to fix Android camera not working error quickly and easily.

What To Do When Motorola Moto G04 Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

  • The light of the phone is blinking but the Motorola Moto G04 device is not responding.
  • The phone is hanging and freezing very frequently.
  • The mobile is rebooting and crashing more often and the battery is draining a lot faster.
  • Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Motorola Moto G04 device’s display remains blank, and you are unable to interact with the Motorola Moto G04 device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

  • Install incompatible apps or apps with bugs and viruses.
  • Have bugs or errors in the Android operating system.
  • Keep the mobile charged for long after it’s fully charged.
  • Use a non-compatible charger.
  • Use an old battery.
  • Incorrectly install or incomplete system updates.
  • Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

Dr.Fone - Data Recovery (Android)

Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Motorola Moto G04 device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Motorola Moto G04 Android devices as of now.

Dr.Fone - Data Recovery (Android)

A Dedicated Tool to Retrieve Data from Broken Android Devices .

  • Recover data from broken devices or devices that are damaged in any other way, such as those has black screen.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Highest retrieval rate in the industry.
  • Compatible with most Motorola Moto G04 devices.

3981454 people have downloaded it

Part 3: 9 Solutions to fix the black screen of death of Android

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

Dr.Fone - System Repair (Android)

Fix Black Screen of Death for Android In One Click

  • Fix all Android system issues like a black screen of death, OTA update failures, etc.
  • Update the firmware of Android devices. No technical skills are required.
  • Support all the new Motorola Moto G04 devices like Galaxy S22, S23, etc.
  • Click-through operations to bring Android out of the black screen of death.

3,364,231 people have downloaded it

Here are the easy steps to get your Motorola Moto G04 out of the black screen of death:

  1. Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.

    fix android black screen of death using a tool

  2. Select “System Repair” from the home page, and then click on the “Android “.

    fix android black screen of death by selecting the repair option

  3. Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

    choose android info

  1. Boot your Android into Download mode by following the on-screen demonstrations.

    boot to download mode to fix android black screen of death

  2. Then the tool will download the Android firmware and flash the new firmware to your Motorola Moto G04.

    fixing android black screen of death

  3. A moment later, your Motorola Moto G04 will be repaired completely, and the black screen of death will be fixed.

    android brought out of black screen of death

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Motorola Moto G04

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Motorola Moto G04, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Motorola Moto G04 device restarts.

Step 1: For Motorola Moto G04 devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

force restart android

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Motorola Moto G04 device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

wa stickers

3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

remove battery of android phone

This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

3.5 Recharge the Motorola Moto G04 device

If your Motorola Moto G04 screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Motorola Moto G04 turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Motorola Moto G04.

Step 2: Boot the Motorola Moto G04 device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Motorola Moto G04 devices:

  • For older Motorola Moto G04 devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
  • For newer Motorola Moto G04 devices without the home button: Press and hold the Volume Up button and the Power button together.
  • If the Motorola Moto G04 device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

wipe cache partition android phone

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Motorola Moto G04 device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Motorola Moto G04 device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Motorola Moto G04 device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

uninstall app on android phone

Step 6: Now restart the Motorola Moto G04 device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Motorola Moto G04 device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

enter android in safe mode

Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Motorola Moto G04 device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Factory data reset

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

  • Install apps from trusted suppliers only.
  • Use security or antivirus software on your device.
  • Take a backup at regular intervals.
  • Always keep Android OS updated.
  • Don’t keep your mobile charged for a long duration after a full charge.
  • If your battery gets old, replace it soon.
  • Keep your device’s storage well-maintained. Regularly delete unnecessary data.
  • Close unused apps running in the background to conserve system resources.
  • Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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  • Title: My Videos Arent Playing on Motorola Moto G04 – What Can I Do? | Dr.fone
  • Author: Ariadne
  • Created at : 2024-10-18 17:29:43
  • Updated at : 2024-10-22 21:30:02
  • Link: https://howto.techidaily.com/my-videos-arent-playing-on-motorola-moto-g04-what-can-i-do-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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My Videos Arent Playing on Motorola Moto G04 – What Can I Do? | Dr.fone