My Videos Arent Playing on Nokia C12 Pro – What Can I Do? | Dr.fone

My Videos Arent Playing on Nokia C12 Pro – What Can I Do? | Dr.fone

Ariadne Lv13

My Videos Aren’t Playing on Nokia C12 Pro – What Can I Do?

person holding their android with black screen

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Nokia C12 Pro more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

person recording cityscape using their android

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

  • Corrupted video
  • Corrupted SD card
  • Outdated media player
  • Outdated OS
  • Incomplete download from the source
  • Low storage
  • Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

person holding a black android

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

factory reset on android

2. Restart Your Nokia C12 Pro

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

pull-down bar on android showing wifi is turned off

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

android network reset

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

clear cache on android apps

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

person holding a phone with black screen

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Nokia C12 Pro in several simple steps:

  • Step 1: Download and launch Wondershare Dr.Fone on your PC.
  • Step 2: Go to Toolbox, then use a cable to connect your Nokia C12 Pro to your PC.

wondershare dr.fone toolbox

  • Step 3: Select System Repair > Android.
  • Step 4: In the new window, select Start.

wondershare dr.fone android repair

  • Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
  • Step 6: Agree with the warning and select Next.

wondershare dr.fone device information

  • Step 7: Follow the on-screen instructions to put your device in Download Mode.
  • Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

dr.fone downloading firmware

  • Step 9: When the download is complete, select Fix Now to install it.
  • Step 10: Type 000000, then select Confirmto continue fixing your device.

wondershare dr.fone system repair confirmation

  • Step 11: Wait for the Repairing Nowprocess to finish.
  • Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Nokia C12 Pro was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

android app version

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Nokia C12 Pro, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

What To Do if Your Nokia C12 Pro Auto Does Not Work

Embracing the convenience of Android Auto enhances your driving experience. It seamlessly connects your smartphone with your vehicle. However, in the realm of technology, glitches and malfunctions are commonplace. Android Auto, too, may encounter software or hardware issues that disrupt its functionality.

In this guide, you’ll delve into the common problems users face when Android Auto does not work and provide practical solutions to get you back on the road smoothly. From troubleshooting software glitches to addressing hardware concerns, this article aims to equip you with the knowledge to tackle Android Auto problems effectively.

android and car logo

Part 1. A Briefer on Android Auto

Android Auto is a revolutionary application designed to enhance the in-car experience by seamlessly connecting Android smartphones to compatible vehicles. It serves as a co-pilot, offering hands-free navigation, communication, and entertainment options, minimizing distractions while driving.

How Android Auto Works

Understanding the mechanics of this technology is essential for effective Android Auto troubleshooting. It mirrors your Android smartphone’s interface onto your car’s infotainment system. It provides a simplified and optimized version of your device’s features on the road.

Android Auto connects your smartphone to your car’s infotainment system via USB cable or wirelessly, depending on your device and car compatibility. Once clicked, it displays a user-friendly interface on your car’s screen, allowing you to access navigation through Google Maps, make calls, send messages, and control multimedia apps with voice commands or touchscreen gestures.

By integrating familiar smartphone functionalities into your car, Android Auto aims to provide a safer and more enjoyable driving experience, reducing the need for manual phone interactions while on the road. Understanding this foundation will empower you to effectively troubleshoot when issues arise.

android auto and apple carplay

Part 2. Common Issues Android Auto Faces + Troubleshooting/Repair

Even if it is such a great technology, sometimes Android Auto won’t connect. It also deals with common issues that can affect its performance. In this section, you’ll delve into these challenges and equip you with practical troubleshooting solutions to fix your Android Auto experience.

Connection Issues

Connection glitches through Bluetooth or USB can cause Android Auto issues. USB connection problems often come from subpar cables.

The solution here is straightforward – invest in a high-quality USB cable. This ensures a stable link between your smartphone and the car’s infotainment system. Meanwhile, Bluetooth pairing problems may require a bit of digital maneuvering. Try restarting your phone, rebooting the car’s infotainment system, or resetting Bluetooth settings to establish a smooth connection.

App-Specific Problems (Certain Apps Not Working)

Android Auto relies heavily on various navigation, communication, and entertainment applications.

If specific apps refuse to cooperate, a quick remedy is to restart the head unit. If the issue persists, consider uninstalling and reinstalling the problematic applications. This step ensures a clean slate for the apps, potentially resolving any underlying compatibility or performance issues.

google maps needs location permission

Screen and Display Problems (Head Unit)

Issues with the screen or display on your car’s head unit can be disconcerting. To troubleshoot, commence with a simple restart of the head unit.

If the problem lingers, escalate the solution by restarting the entire car. Should these steps prove ineffective, seeking professional assistance at a maintenance center is advisable. This ensures a thorough examination and potential resolution of hardware-related problems, providing a comprehensive fix for persistent screen and display issues.

Voice Commands Not Working

Voice commands serve as a cornerstone of the Android Auto hands-free experience. When they falter, it can disrupt the seamless interaction with the system.

Begin by scrutinizing your internet connection, as voice commands rely on a stable link to function effectively. If the issue persists, a basic restart of the head unit might recalibrate the system, restoring the functionality of voice commands.

Understanding that these issues are inherent to any technology, Android Auto users can confidently navigate and troubleshoot these problems with the provided solutions. By addressing these commonplace concerns, users empower themselves to swiftly overcome hurdles, ensuring a seamless and gratifying driving experience with Android Auto.

Part 3. A Quicker Solution: Wondershare Dr.Fone – System Repair

If navigating through various troubleshooting steps seems complicated, especially if the issue resides within your Nokia C12 Pro, a swift and efficient solution comes in the form of Wondershare Dr.Fone - System Repair.

wondershare dr.fone toolbox homepage

While the methods presented earlier primarily address software glitches, Dr.Fone can tackle more profound issues, offering a quick fix to revitalize your Android Auto experience. It is a comprehensive toolkit that caters to various Android needs, ensuring a seamless and optimized experience. Among its array of features, the System Repair feature in Dr.Fone acts as a reset button for your Nokia C12 Pro.

It addresses issues that go beyond the scope of regular troubleshooting. It gives your phone a fresh start by repairing the Android system and resolving glitches, crashes, and other persistent software-related problems. This revitalizes your telephone and can significantly impact Android Auto’s performance.

Note: If the problem persists and is related to the car’s head unit, a visit to the maintenance center might be necessary after exhausting these software-based solutions.

How To Use Wondershare Dr. Fone’s System Repair

To use Dr. Fone’s System Repair feature, follow the steps below. These steps will work with any Android phone.

  • Step 1: Begin by launching Dr.Fone on your computer. From the left panel, access the Toolbox menu and click System Repair. Ensure your Nokia C12 Pro is connected.

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  • Step 2: On the subsequent screen, select Android as your device.

wondershare dr.fone phone os chooser

  • Step 3: Initiate the Android System Repair by clicking Start.

wondershare dr.fone system repair start screen

  • Step 4: Confirm the accuracy of your device details. If needed, edit any information that may be incorrect.

wondershare dr.fone device details confirmation

  • Step 5: Place your phone into Download mode following the guidelines tailored for phones with or without home buttons. Your phone will commence downloading the dedicated firmware.

wondershare dr.fone download mode tutorial

  • Step 6: Once the firmware is downloaded, verify and proceed with the installation by clicking Fix Now. Confirm the firmware installation by inputting “000000” into the text box in the appearing window. Click Confirm afterward.

wondershare dr.fone initiate system repair

  • Step 7: Upon completion of the process, your phone should now be restored. Click Done to conclude.

wondershare dr.fone success screen

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Conclusion

In wrapping up this guide, you’ve explored common reasons Android Auto does not work. You’ve also been provided practical solutions to keep your driving experience seamless. Remember, regular maintenance of your car’s head unit and periodic checks on your Nokia C12 Pro can preemptively address potential issues.

By staying proactive, you ensure a consistently smooth ride with Android Auto. For comprehensive system repair and addressing broader Android-related needs, consider trying out Dr.Fone. It’s a versatile tool that can enhance your Android experience and keep your digital journey hassle-free. Take control of your drive and explore the full potential of your Nokia C12 Pros with Dr.Fone today.

9 Solutions to Fix Nokia C12 Pro System Crash Issue

Android crash, better known as Android system crash is not a recent issue and has troubled many users in the past as well. It means when your device crashes suddenly and refuses to turn on again or when your device freezes and becomes unresponsive. It may also happen that your Nokia C12 Pro crashes abruptly but boots up normally only to crash again after a few minutes or hours. Android Crash sounds like a very serious problem and something that could damage your device or permanently destroy the software, but Android system crash can be dealt with easily. Just in case you suffer from an Android crash and want to know how to fix the Android system crash issue, rest assured that this problem is fixable. There are various ways to tackle the situation, to be discussed further, and you may choose the one that best suits you.

In this article, we will also talk about a unique technique to retrieve the data from your device on which Android system crash issue occurs. So let’s go ahead and read on to know more to fix the Android crash error.

Part 1: How to rescue data the Android system crashes?

When you encounter an Android system crash, before looking for solutions to fix it, make sure you retrieve all your data and information stored on your device. This might sound tedious but a very important step indeed.

Dr.Fone - Data Recovery (Android) is currently one of the most popular tools to retrieve data from not only broken or damaged, locked devices, and unresponsive devices but also from devices that face an Android system crash. You may try the software for free for scanning the data to understand its work. Dr.Fone’s Data Extraction tool not only retrieves and back-up contacts and messages but also your photos, videos, audio files, WhatsApp, docs, call logs, and other file folders. It is also equipped to retrieve data from the Nokia C12 Pro device’s internal memory as well as Google drive.

Dr.Fone - Data Recovery (Android)

World’s 1st data retrieval software for broken Android devices.

  • Recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
  • Highest retrieval rate in the industry.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Compatible with Nokia C12 Pro devices.

3,623,313 people have downloaded it

You may follow the steps given below to rescue your data from crashed Android devices.

1. Download and install the software on your PC. Run the software and then select the Data Recovery feature. Using a USB, connect your Nokia C12 Pro to the PC.

Dr.Fone toolkit

2. Select “Android” > “Recover from Broken Phone” in the lower right corner.

select data type

3. Choose the “Touch screen not responsive or cannot access the phone” to continue.

select device model

4. You will now see device options before you. Select yours and move on to feed in your device name and model details.

select device model

5. Now press the volume down, power, and home button on your device together to boot the phone in Download mode.

boot in download mode

6. As long as your phone is in Download mode, the software will start to analyze phone data.

analyze phone data

7. Finally, the process will take a few minutes to scan and display your phone data. Select “Recover to Computer” to retrieve all data on your PC as a backup.

recover data to computer

Using Dr.Fone Damage Extraction software is intuitive and very safe. It prevents data loss and allows you to adopt various ways to recover your device from the Android system crash issue.

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Part 2: Why does my Android phone system keep crashing?

Encountering a persistent issue like the Android phone system constantly crashing can be highly frustrating and disruptive. This part delves into the underlying causes of this problem. By understanding these reasons, you can take informed steps to troubleshoot and rectify the issue, ensuring a smoother and more enjoyable smartphone experience.

  • Software Glitches and Bugs
  • Incompatible or Poorly Optimized Apps
  • Outdated Operating System
  • Corrupted System Files
  • Malware and Security Threats
  • Hardware Overheating
  • Physical or Hardware Issues

A crashing Android phone system can be attributed to a variety of factors, ranging from software glitches and compatibility issues to hardware-related problems. Keep reading to get it solved!

Part 3: Restart your Nokia C12 Pro

Once you have successfully retrieved your data, consider solving the Android crash issue as soon as possible. Before you redirect to a proper solution for repairing your Nokia C12 Pro system, you can try restarting your device as a quick remedy. Restart the Android device to clear temporary system data and potentially resolve any software glitches causing the crash, which can be done as follows:

Instructions: Hold your Nokia C12 Pro’s “Power” button on the side of the phone. As the following window appears on the screen, select the “Reboot” option to restart the Android device successfully.

restart the android device

Part 4: Shut down unnecessary running apps

Another quick solution to avoid Android devices crashing is to shut down unnecessary apps running in the Nokia C12 Pro device’s background. To cater to that, you need to try out the following steps as a remedy to shutting down unwanted applications:

Step 1: Open the “Settings” of your Nokia C12 Pro and continue to the “Battery and device care” section from the available options. Continue to the “Memory” section on the next window to lead to the applications taking up space on your Nokia C12 Pro.

tap on battery and device care

Step 2: As you progress further, you need to select the “Clean now” button to shut down all unnecessary background applications running on the Android.

press the clean now button

Part 5: Uninstall incompatible Apps to fix Android crash issue

If your Android system crash takes place frequently but the Nokia C12 Pro device turns on normally after that, there is a chance that some Apps may be causing the problem. Unnecessary and large App files burden the Nokia C12 Pro device system and force it to crash every now and then. Make sure you download, install and store only those Apps which are fully compatible with your Android system. DO NOT download Apps from other unknown sources and use only Google Play store for the purpose. All other incompatible Apps must be deleted to prevent them from tweaking your software.

To uninstall unwanted and incompatible Apps, please follow the steps below.

1. Visit “Settings” and search for “Application Manager” or “Apps”.

application manager

Select the App you wish to uninstall. From the options that appear before you, click on “Uninstall” to delete the App from your device.

uninstall app

You may also uninstall an App directly from the Home Screen (only possible in certain devices) or from the Google Play Store.

Part 6: Check Android storage and free up space

If you are constantly facing issues of your Nokia C12 Pro crashing, there is a possibility that your device’s storage is full. The need to free up space arouses the need to know about the potential steps for checking storage and cleaning up space, which is discussed as follows:

Step 1: You need to navigate into “Settings” and look for the “Battery and device care” section. As you lead next, select the “Storage” option to check the Android storage and see how it is segregated.

open the storage settings

Step 2: As you navigate to the next screen, you can free up space by removing the applications from your Android. For that, tap on “Apps” to open a section containing the list of applications installed on the Android.

access the installed apps info

Step 3: Go through the list of applications and select any app you want to remove. As you navigate next, select “Uninstall” to lead to removing the app from the Android device.

press the uninstall option

Part 7: Clear cache partition to fix Android crash issue

Clearing cache is a good idea because it cleans your device and reduces the burden on the Android software and gives it enough space to function normally and carry out its operations.

In case the Android system crash issue is temporary, follow the steps given below to clear your device’s cache:

1. On your Nokia C12 Pro, visit “Settings” and find “Storage”

android settings

2. Now tap on “Cached Data”, and then click “OK” to clear all unwanted cache from your device as shown above.

However, if the Android crash problem is such that your phone has frozen, becomes unresponsive, and does not turn on, you must first boot into the Recovery Mode screen.

1. Press the volume down button and power button together until you see a screen with multiple options before you.

boot in recovery mode

2. Once you are on the Recovery Mode screen, use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

wipe cache partition

3. After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged-up and unwanted files and resolve the Android system crash issue. If clearing cache doesn’t help, try formatting your SD Card.

Part 8: Remove the SD card to fix the Android crash issue

Removing and formatting your SD Card to fix the Android System crash issue is helpful when a corrupted SD Card disturbs the Android software forcing it to shut down suddenly.

To format your SD Card, just follow the instructions below.

1. Firstly, eject it from the Nokia C12 Pro device.

2. Then using an SD Card reading tool, insert the Card in your PC. Open Computer and then right-click on the SD card to format it.

format sd card

Part 9: Update to the latest software version

Updating the Android device will cast out all glitches that prevent it from operating properly. For that, let’s look into the steps explaining how to update your Android software version to the latest option:

Step 1: As you lead into the “Settings” of your Android, scroll down and look for the “Software Update” option.

open the software update settings

Step 2: On leading to the next screen, select the “Download and Install” option to continue updating your Android to the latest version.

choose download and install option

Part 10: Use Wondershare Dr.Fone – System Repair To Fix Android System Crash

If you are not getting any specific solution to the problem, you can try fixing the Android system crash problems using specific tools. These third-party tools can be an excellent option for resolving system errors in Android devices. Wondershare Dr.Fone – System Repair (Android) is a great tool designed to resolve all system issues in Nokia C12 Pro] and other smartphones.

It features a great system providing a one-click Android repair option for fixing all kinds of problems. Along with fixing all basic and advanced Android system issues, it features support for multiple Android devices.

Key Features of Wondershare Dr.Fone – System Repair (Android)

dr.fone wondershare

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

  • Fix your Android to normal, no skills required.
  • Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
  • The high success rate in resolving Android system issues.
  • Compatible with a wide range of Android devices and OS versions
  • User-friendly interface with easy-to-follow steps.

3981454 people have downloaded it

As we redirect to resolving Android system errors using Wondershare Dr.Fone – System Repair, let’s look into some essential features that make up the entire tool:

  • Features support for all the latest Android devices up to Nokia C12 Pro S22.
  • It can help you resolve issues like Android’s black screen of death, being stuck in the boot loop, and many more.
  • Provides an easy interface to execute procedures, making it a simple tool with no learning curve.

Steps To Repair Android System Crash Issue Using Dr.Fone – System Repair (Android)

Let’s redirect to the steps that can be used to repair Android system crash issues using Wondershare Dr.Fone – System Repair (Android):

Step 1: Launch and Open System Repair Tool

You need to download and install the latest version of Wondershare Dr.Fone on your computer. Proceed to launch and navigate into the “Toolbox” section. Look for the “System Repair” option and initiate the process while ensuring the Android device is connected to the computer through a USB cable.

open the system repair tool

Step 2: Start Repairing the Android

After selecting the nature of the Nokia C12 Pro device you want to repair, navigate to a new window where you need to click “Start” to initiate the system repair process.

press the start button

Step 3: Define the Parameters of Device

You will be redirected to a new window where you need to define and verify some parameters before repairing the Android. Select the “Brand,” provide a “Name,” select a “Model,” and provide a country where it has been bought. Define the “Carrier” and click “Next” after confirming.

ad the android device details

Step 4: Put Android in Download Mode

Whatsoever Android you own, you need to put it in Download Mode, depending on the buttons that the Nokia C12 Pro device has. The repairing process initiates as you enter the Download Mode, and new firmware is downloaded on the platform.

download the android os firmware

Step 5: Fix the Firmware of Android

Once it downloads and is verified, click the “Fix Now” button to repair the Android successfully. You may need to provide a PIN to confirm the process. Once provided, the next screen shows the progress of the repair process. As it completes, click the “Done” button to conclude fixing the Android system crash issue.

android device repaired

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Part 11: Factory reset the Nokia C12 Pro device to fix the Android crash issue

Factory Resetting is advisable only when nothing else works. Also, there are two ways of doing it depending on whether the Android crash is permanent or temporary.

Follow the steps given below to factory reset your device while it is switched on:

1. Visit “Settings”.

Now select “Backup and Reset”.

backup reset

In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The process of factory resetting your Nokia C12 Pro is risky and cumbersome, as it deleted all data, but it helps to fix the Android System crash error.

You may also follow the instructions given below to Master set your device in Recovery Mode if it won’t turn on after an Android system crash has taken place:

When you are at the Recovery Mode screen, scroll down using volume down key, and from the options given, select “Factory Reset” using the power key.

factory reset

Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

Bottomline, the tips given above have helped many to solve the Android system crash issue. So do not hesitate to try them, but don’t forget to extract your data with Dr.Fone’s Data Recovery tool.

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Also read:

  • Title: My Videos Arent Playing on Nokia C12 Pro – What Can I Do? | Dr.fone
  • Author: Ariadne
  • Created at : 2024-04-30 09:55:45
  • Updated at : 2024-05-01 09:55:45
  • Link: https://howto.techidaily.com/my-videos-arent-playing-on-nokia-c12-pro-what-can-i-do-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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