My Videos Arent Playing on Realme GT 5 Pro – What Can I Do? | Dr.fone

My Videos Arent Playing on Realme GT 5 Pro – What Can I Do? | Dr.fone

Ariadne Lv13

My Videos Aren’t Playing on Realme GT 5 Pro – What Can I Do?

person holding their android with black screen

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Realme GT 5 Pro more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

person recording cityscape using their android

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

  • Corrupted video
  • Corrupted SD card
  • Outdated media player
  • Outdated OS
  • Incomplete download from the source
  • Low storage
  • Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

person holding a black android

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While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

factory reset on android

2. Restart Your Realme GT 5 Pro

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

pull-down bar on android showing wifi is turned off

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

android network reset

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

clear cache on android apps

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

person holding a phone with black screen

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Realme GT 5 Pro in several simple steps:

  • Step 1: Download and launch Wondershare Dr.Fone on your PC.
  • Step 2: Go to Toolbox, then use a cable to connect your Realme GT 5 Pro to your PC.

wondershare dr.fone toolbox

  • Step 3: Select System Repair > Android.
  • Step 4: In the new window, select Start.

wondershare dr.fone android repair

  • Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
  • Step 6: Agree with the warning and select Next.

wondershare dr.fone device information

  • Step 7: Follow the on-screen instructions to put your device in Download Mode.
  • Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

dr.fone downloading firmware

  • Step 9: When the download is complete, select Fix Now to install it.
  • Step 10: Type 000000, then select Confirmto continue fixing your device.

wondershare dr.fone system repair confirmation

  • Step 11: Wait for the Repairing Nowprocess to finish.
  • Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Realme GT 5 Pro was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

android app version

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9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

https://techidaily.com

10. Reinstall Video Apps

If you still have issues with videos not playing on your Realme GT 5 Pro, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

safe Downloadsafe & secure

4,974,400 people have downloaded it

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

How to Exit Android Factory Mode On Realme GT 5 Pro?

You’ve often heard that recovery mode will solve just about any problem your Realme GT 5 Pro is experiencing. This is mostly true and one of the components of Android’s recovery mode, factory mode or factory reset is one of the most efficient ways to solve various problems on your device. While factory mode is often a good thing, there are times when your device can enter factory mode on its own. Other times, you can safely enter factory mode but not know how to get out.

Fortunately for you, this article will explain all aspects of factory mode and especially how to safely exit factory mode.

Part 1. What is Android Factory Mode?

Factory mode or what is commonly known as factory reset is one of the options available for you when your Realme GT 5 Pro is in recovery mode. Several options are available for you once you enter Recovery mode on your device but few are as effective as the wipe data/ factory reset option. This option is useful in solving a whole host of problems that your device could be experiencing.

If you have been using your Realme GT 5 Pro for a while now and its performance to be less than ideal, a factory reset might be a good solution. That is however not the only problem a factory reset or factory mode can solve. It will also work for a number or Android errors that you may experience, problems caused by faulty firmware updates and also tweaks made on your device that may not have worked as expected.

It is however important to note that a factory reset or factory mode does often result in the loss of all your data. Therefore a backup is necessary to protect against this data loss risk.

Part 2. Backup your Android Device First

Before we can see how to safely enter and exit factory mode, it is important to have a full backup of your device. We mentioned that a factory mode will likely erase all the data on your device. A backup will ensure that you can get your phone back to its original state before the factory mode.

In order to do a full and complete backup of your device you need to have a tool that will not only ensure that you backup everything on your device but one that makes it easy for you to accomplish this. One of the best tools in the market is Dr.Fone - Backup & Resotre (Android) . This software is designed to enable you to create a full backup of your device.

Dr.Fone - Backup & Restore (Android)

Flexibly Backup and Restore Android Data

  • Selectively backup Android data to computer with one click.
  • Preview and restore backup to any Android devices.
  • Supports 8000+ Android devices.
  • There is no data lost during backup, export or restore.

3,428,803 people have downloaded it

Follow these very simple steps to use this MobileTrans Phone Transfer software to create a full backup of your device.

https://techidaily.com

Step 1. Launch Dr.Fone on your computer and choose “Backup & Restore”

Run the software on your computer and you can see all features displayed in the primary window. Choose this one: Backup & Restore. It allows you to get your device backed up entirely with one click.

backup android before enter in recovery mode

Step 2. Plug in with your device

Then plug in with your device to the computer. When your devic is detected, click on Backup.

connect android phone to computer

Step 3. Select the file types to backup

The program will display all the file types it can support to backup. Just select the ones you would like to backup and hit Backup.

select the data types to backup

Step 4. Start backing up your device to the computer

After choosing the file’s type for backup, click “Backup” to begin backing up your device to your computer. It will take you a few minutes, depending on the storage of the data.

android factory mode

Note: You can use the feature of “Restore From Backup” to restore the backup file to your device, when you have the need later.

Part 3: One Click Solution to fix Android stuck in factory mode

From the above parts, you are well aware about what is factory mode. As we discussed, this mode fixes most troubles with Android devices.

But for situations when your Realme GT 5 Pro gets stuck in this very same factory mode, the most feasible solution for you is Dr.Fone - System Repair (Android) . This tool fixes all Android system issues including unresponsive or bricked device, stuck on Realme GT 5 Pro logo or factory mode or blue screen of death with a single click.

Dr.Fone - System Repair (Android)

One click fix to Android stuck in factory mode

  • You can easily fix your Android stuck in factory mode with this tool.
  • The one-click solution’s ease of operation is appreciable.
  • It has carved a niche being the first Android repair tool in the market.
  • You don’t need to be a pro in technology to use this program.
  • It is compatible with all latest Realme GT 5 Pro devices like Galaxy S9.

3,645,867 people have downloaded it

In this part we will explain how to exit Android recovery mode using Dr.Fone - System Repair (Android) . Prior to proceeding, you got to remember that device backup is paramount to keep your data safe. This process might erase your Realme GT 5 Pro data.

Phase 1: Ready your device and connect it

Step 1: Installation completion needs to be followed by running Dr.Fone on your system. Over the program window, tap ‘Repair’ afterwards and get the Android device connected.

fix Android stuck in factory mode

Step 2: Select the ‘Android Repair’ option from the list to fix Android stuck in factory modeissue. Hit the ‘Start’ button soon after.

start fixing Android stuck in factory mode

Step 3: Select Android device details on the Realme GT 5 Pro device information window, followed by tapping the ‘Next’ button.

model info selection

Step 4: Enter ‘000000’ for confirmation then proceed.

confirmation on fixing

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Phase 2: Get in ‘Download’ mode for repairing the Android device

Step 1: It’s important to put the Android device in ‘Download’ mode, here are the steps to do so –

  • On a ‘Home’ button-less device – turn off the Realme GT 5 Pro device and push down the ‘Volume Down’, ‘Power’ and ‘Bixby’ buttons for about 10 seconds and un-hold. Now, hit the ‘Volume Up’ button to get into ‘Download’ mode.

fix Android stuck in factory mode on android with no home key

  • For a device with ‘Home’ button – switch it off and hold down the ‘Power’, ‘Volume Down’ and ‘Home’ buttons together for 10 seconds and release. Click the ‘Volume Up’ button for entering ‘Download’ mode.

fix Android stuck in factory mode on android with home key

Step 2: Press ‘Next’ for initiating firmware downloading.

firmware download to fix

Step 3: Dr.Fone –Repair (Android) starts Android repair as soon as download and verification of firmware is done. All Android issues along with Android stuck in factory mode will be fixed now.

fixed Android stuck in factory mode

Part 4. Common Solutions to Exit Factory Mode on Android

Having a backup of all your data will eliminate the risk of losing any of your data. You can now safely exit factory mode using one of the 2 methods below. These two methods will work on a rooted device.

Method 1: Using “ES File Explorer”

To use this method, you will need to have installed file explorer on your device.

Step 1: Open “ES File Explorer” and then press the icon on the top left corner

Step 2: Next, go to “Tools” and then turn on “Root Explorer”

Step 3: Go to Local> Device> efs> Factory App and then open factorymode as text in the “ES Note Editor” Turn it ON

Step 4: Open keystr as text in the “ES Note Editor” and change it to ON. Save it.

Step 5: Reboot the Realme GT 5 Pro device

android stuck factory mode

Method 2: Using Terminal Emulator

Step 1: Install Terminal emulator

Step 2: Type “su”

Step 3: Then Type the following;

rm /efs/FactoryApp/keystr

rm /efs / FactoryApp/ Factorymode

Echo –n ON >> / efs/ FactoryApp/ keystr

Echo –n ON >> / efs/ FactoryApp/ factorymode

chown 1000.1000/ efs/FactoryApp/keystr

chown 1000.1000/ efs/FactoryApp/ factorymode

chmod 0744 / efs/FactoryApp/keystr

chmod 0744 / efs/ FactoryApp/ factorymode

reboot

You can also exit factory mode on unrooted device by going to Settings> Application manager> All and the search for Factory Test and “Clear Data”, “Clear Cache”

As much as factory mode can be a useful solution to a number of problems, it can be quite annoying when it pops up unexpectedly. Now you are equipped with 2 effective solutions to help you safely exit factory mode if ever you find yourself in this situation.

Fix Unfortunately Settings Has Stopped on Realme GT 5 Pro Quickly

All of you, sooner or later, must have found the “Unfortunately Settings has stopped” error on your Realme GT 5 Pro. The problem can occur if the Settings keeps stopping or crashing. Many times, you may try to open the Settings but it doesn’t even open. Or possibly, it may freeze after getting opened thereby hampering the Realme GT 5 Pro device’s performance.

unfortunately settings has stopped

Well! There can be a number of reasons why this thing happens. For instance, custom ROM installations, not enough space in the Realme GT 5 Pro device or perhaps an outdated version of Android. If you are struggling with the same issue and want to know what to do when Android Settings is not responding, this post will help you. We have explained everything in detail along with the solutions. So, scroll down and get things sorted.

https://techidaily.com

Part 1: Clear the cache of Settings and Google Play Service

It is possible that the corrupted cache files are responsible for this error. Hence, as the first tip, we would like you to clear the Settings cache if that is what triggers the “Unfortunately Settings has stopped” issue. Clearing it would definitely make Settings run appropriately. And The steps to clear the cache of the Google Play Services app are similar. Here is how to clear the cache of Settings:

  1. Open “Settings” on your Realme GT 5 Pro and choose “Apps & Notifications”/”Apps”/”Application Manager” (the option may differ on different devices).
  2. In the list of applications, look for “Settings” and open it.
  3. Now, select “Storage” followed by “Clear Cache”.

settings crashing - clear cache

Note: In some phones, the “Clear Cache” option may come after tapping on “Force Stop”. Therefore, go accordingly without getting confused.

Part 2: Clear the Android phone’s RAM and retry

As the next tip, we would like to suggest you clear your device’s RAM by ceasing the running apps in the background. RAM, if at the increased level, is responsible for the Realme GT 5 Pro device’s freezing, poor performance, and most probably is the reason behind crashing Settings. Also, if the apps in the background keep running, they might conflict with the Settings and stop it to perform properly. Therefore clearing RAM is important when Android Settings is not responding. Here is how to do it.

  1. Firstly, you need to go to the Recent apps screen. For this, long-press the Home key.
    Note: Please note that different devices have different ways to go to the Recent apps screen. Do it according to the Realme GT 5 Pro device you own.
  2. Now, swipe the apps and tap on the clear option. You will be able to notice the amount of RAM cleared

settings crashing - clear ram

Part 3: Uninstall the Google update

Uninstalling Google Play Store updates has also responded well to many users. It has worked in the case of the “Unfortunately Settings has stopped” error. So, we would also like to suggest you use this tip if the others don’t work. Here are the steps to be followed for this.

  1. Open “Settings” on your Android and tap on “Application manager” or “Apps” or “Application.
  2. Now, head to all the apps and select “Google Play Store” from there.
  3. Tap on “Uninstall Updates” and restart your device to check if the crashing Settings issue has been resolved.

settings crashing - uninstall update

Part 4: Uninstall the custom ROM or re-flash the stock ROM

Using a custom ROM on your device brings up this problem due to incompatibility or improper installation. Therefore, you should either uninstall the custom ROM or re-flash the stock ROM. in order to re-flash the stock ROM of your Realme GT 5 Pro, the best way would be Dr.Fone - System Repair (Android). It offers one-click functionality to flash stock ROM and that too with full security. Supporting all Realme GT 5 Pro devices, it ranks among its counterparts when it comes to fixing crashing Phone app issues or any other Android system issue. It is loaded with the beneficial features which are discussed below.

https://techidaily.com

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Settings Has Stopped”

  • You needn’t be a tech-savvy to use this
  • Supports a wide range of Android devices easily, 1000+ being more precise
  • One-click tool and supports any sort of Android system issue
  • Higher success rate along with millions of trusted users
  • Trustworthy and offers an extremely easy interface

4,635,310 people have downloaded it

How to fix crashing Settings using Dr.Fone - System Repair (Android)

Step 1: Download Tool

Visit the official website of Dr.Fone and download the toolbox from there. Go for the installation process and wait until the installation gets over. Launch it now and choose the “System Repair” tab from the main window.

Android settings not responding- download tool

Step 2: Get the Phone Connected

With the help of a USB cable, plug your Realme GT 5 Pro into the PC. Upon proper connection, hit on the “Android Repair” option from the left panel.

Android settings not responding - connect android

Step 3: Feed Correct Information

In the next window, you need to fill in some necessary information like the name and model of the mobile device. Enter details like country and career. Check once and hit on “Next”.

Android settings not responding - enter details

Step 4: Enter Download Mode

Now, you need to take your device into Download mode. For this, you need to follow the onscreen instruction according to your device. Click “Next” and you will notice the firmware downloading progress on your screen.

Android settings not responding - download mode

Step 5: Repair the Issue

Once the firmware is completely downloaded, your Realme GT 5 Pro will automatically start getting repaired. Stay there and you will receive a notification that the repair is done.

Android settings not responding - fix the issue

Part 5: Wipe cache partition to restore Settings

Like RAM, wiping cache is also vital so as to make the Realme GT 5 Pro device’s operation smoother. And when you are getting the “Unfortunately Settings has stopped” error, it might be due to the collected cache. To remove it, you will need to enter the recovery mode. And the steps for recovery mode range from device to device. For instance, Realme GT 5 Pro users have to press the “Home”, “Power” and “Volume Up” buttons. Similarly, HTC and LG device users are supposed to press the “Volume Down” and “Power” buttons. For Nexus, it is “Volume Up, Down” and Power key combinations. Therefore, before going further, make sure what device you own and enter the recovery mode according to it. Now, follow the detailed guide below to wipe the cache partition in order to fix crashing Settings.

  1. Primarily, turn off the Realme GT 5 Pro device and enter the recovery mode by pressing the respective key combinations.
  2. You will notice a Recovery screen on your device.
  3. On showing up the recovery screen, look for the “Wipe Cache partition” option and use the “Volume Down” and “Volume Up” buttons to scroll down and up respectively.
  4. On reaching the required option, press the “Power” button to start wiping.
  5. Once finished, click the reboot option and the Realme GT 5 Pro device will be rebooted, fixing the issue hopefully.

Android settings not responding - cache partition

Part 6: Factory reset your Android

You can also opt for Factory resetting your device to fix the issue of Settings keeps stopping. By removing everything from the Realme GT 5 Pro device, it will make your device run properly. If you have important data on your device, please make sure to create a backup before taking action if you don’t want to lose it. The steps are as follows.

  1. In the “Settings, go to “Backup and Reset”.
  2. Tap on “Factory data reset” followed by “Reset device”.
  3. Wait for the completion of the process and check if Settings is stopping or not after it gets rebooted.

Android settings not responding - factory reset android

Part 7: Check and update Android OS

A lot of times minor issues crop up due to the operating systems that get outdated. It is because the Realme GT 5 Pro device needs to get updated from time-to-time for proper functioning otherwise it will not be able to match up with the fading technologies thereby coming up with issues like “Unfortunately Settings has stopped”. We recommend here you check for the available update and update your device. For this follow the guide below.

  1. Go to “Settings” and tap “About Phone” on your device.
  2. Now, hit on “System Update” and the Realme GT 5 Pro device will look for any available update.
  3. If there is any, go along with the prompts to install it and make your phone even smarter.

Android settings not responding - update android firmware

Conclusion

If your Realme GT 5 Pro shows the “Unfortunately Settings has stopped” error, don’t worry. This problem can come from many things like old software or cache issues. You can try easy fixes like clearing cache or updating your system. Sometimes, removing custom ROMs might be needed.

For iOS users facing similar problems, we recommend using Dr.Fone-System Repair (iOS) . It’s known for fixing many iOS problems without losing any data. Remember, a well-working device is just a few steps away!

Safe downloadsafe & secure


Also read:

  • Title: My Videos Arent Playing on Realme GT 5 Pro – What Can I Do? | Dr.fone
  • Author: Ariadne
  • Created at : 2024-10-16 03:17:13
  • Updated at : 2024-10-16 17:54:44
  • Link: https://howto.techidaily.com/my-videos-arent-playing-on-realme-gt-5-pro-what-can-i-do-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.