Play Store Stuck on Downloading Of Motorola Moto G13? 7 Ways to Resolve | Dr.fone

Play Store Stuck on Downloading Of Motorola Moto G13? 7 Ways to Resolve | Dr.fone

Ariadne Lv13

Play Store Stuck on Downloading Of Motorola Moto G13? 7 Ways to Resolve

Part 1: Symptoms when “Play Store Stuck on Downloading”

Just as any problem gives some indication of anything wrong is going to befall. Similarly, a user does feel some unexpected turns of events resulting in Play Store to stick at downloading. If one happens to see that the progress bar has suddenly frozen to a certain scope and taking ages to march any further, it is treated as the first signs for Play store not working properly. Another, such scenario is where your apps are not able to download easily. Rather, the Play store reflects a message downloads are yet in the pending queue. If one happens to witness such problems, these can be in fact be giving you the warning signal of the Play store problem

Part 2: Causes of why “Play Store Stuck on Downloading”

With technology, uncertainties are bound to happen. It becomes quite tricky to analyze the real problem and craft a solution. As, there can be several causes that might be disturbing the smooth functionality of Play store. Here are some collated issues that we’ve gathered that are indicative of the cause.

  1. The time is not rightly setup: Sometimes, the unexpected root cause of play store failing to work is due to the date and time not set up rightly. If the system time is not according to the standard timing, then the application can misbehave.
  2. Fluctuations in internet connection: If internet speed is running too low or has weaker connection, Play Store download stuck at 99 problem may arise out. Always, use a good speed of internet.
  3. Get rid of Cache: Extras of cache can pose to be problematic in the working of applications. Users must timely clean their devices so as to brush away any kind of cache memory.
  4. Outdated version of Play store app: Users generally do not feel the urge for updating the play store app. It is important to use only the updated version so as the functioning of Google Play app is not affected.

Part 3: 7 fixes for Play Store stuck on downloading

3.1 Check SD card and phone storage space

All the applications, data of one’s device is generally loads directly in phone’s storage or the SD card (if plugged). Hence, it is crucial to check whether your phone storage or SD is not fully occupied. As it can indirectly be the reason why the issue of “**Play Store download stuck at 99%**” might occur. Ensure to get rid of any application that you are no longer using. Or, consider deleting any picture, videos or documents that aren’t required by you.

3.2 Check Wi-Fi or cellular data connection

Sometimes, it’s not your phone that is going all faulty, the root cause might be the internet connection. If the internet is running low or does not seem to be stable, then the play store download problem may occur. Users must ensure that the Motorola Moto G13 device they are working should have a stable network connection so as to combat the problem. Then, they can try downloading the application and check if the problem is prevalent or not.

3.3 One click to fix corrupted Play Store components

The world of internet and its intricacies are beyond a novice’s realm. Chances of malfunctioning of Google Play Store may be due to the components relating to Play Store may have gone corrupted. To resolve such issue, the need of a good software that is courageous enough to tackle all kinds of issues is need. For that, the only perfect solution is Dr.Fone - System Repair (Android), an impeccable software useful in providing speedy recovery of your phone. With it you can ward away the issues like boot problem, black screen of death, phone stuck etc.

Dr.Fone - System Repair (Android)

Android repair tool to fix Play Store stuck on downloading

  • Can easily deal with all kinds of problems disrupting the activities of Android phone including app crashes, system crash, black screen of death, Play Store stuck on downloading。
  • 1-click technology helpful in repairing rare kinds of issues like phone stuck in boot loop, recovery mode, Motorola Moto G13 logo or Android devices getting bricked.
  • Supports compatibility with several kinds of Android phones, including the all Motorola Moto G13 models even the Motorola Moto G13 S9.
  • The easy to use interface is crafted with underlying features and functionalities in a right manner.
  • Provides 24 hours customer assistance to users for resolving queries or problems.

3,224,929 people have downloaded it

Step by Step Tutorial

Here is the complete guide which will help users in understanding how Dr.Fone - System Repair (Android) can vanish Play store download problem completely.

Step 1: Launch Dr.Fone - System Repair (Android) and connect device

First of all, load the program on PC. In the interim, draw connection of device with phone using a genuine cable. Over the interface, tap on “System Repair” mode.

fix play store stuck on downloading

Step 2: Select Android Repair mode

Over the following screen, select “Android Repair” placed at the left panel to resolve play store stuck issue and press “Start” button too!

play store stuck on downloading - go to android repair

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Step 3: Fill in the information

It is important to add in all the necessary information for successful execution of program. Make sure to give details of “Brand”, “Name”, “Country”, “Model” and all other fields.

play store stuck on downloading - fill in info

Step 4: Ensure to Download Firmware

Now, follow the on the on-screen prompts to boot Android phone into the download mode. Once done, you’re ready to download the suitable firmware package by hitting the “Next”.

Fret not, the program will automatically detect the most suitable firmware for your device.

play store download pending - download firmware

Step 5: Repair Android phone

After the package downloads, program will repair all kinds of problems surfacing over your phone automatically. This way, the Play store stuck on downloading will get resolved fully.

get to repair android to fix play store download pending

3.4 Clear data and cache of Play Store and download again

Did you know the piling up of cache memory can certainly pull off a great deal for Play Store getting stuck? Cache data may generally stash the data so that you can access it even in future course. But, this do east up a good chunk of space and result in the misbehavior of Play Store app. You can opt to brush away Play store stuck on downloading by using the following steps.

  1. Get your Motorola Moto G13 and visit “Settings”.
  2. Then, surf for “Application manager” option and launch “Google Play store” option.
  3. From there, click on “Cached Data” and select the “Clear Cache” option.
  4. Optionally, make use of “Force Stop” feature to halt the functioning of the app.
  5. At last, reboot/restart your smartphone.

clear data to fix play store download pending

3.5 Update Play Store to the latest version

When was the last time you cared to update your Play store app? Generally, users overlook the need of updating the application. As, they think that it may not be of any greater importance. But, in reality working in an outdated version can directly impact Play Store and cause download problem. Follow the below steps to update Play Store to latest version.

  1. From phone, just launch Google Play Store app from app drawer.
  2. Press the 3 horizontal lines icon over the top and locate “Settings” from the left menu.
  3. In Settings, browse for “Play Store Version” located under “About” section.
  4. Tap on it, if it shows that Play Store app is not updated then proceed with the on-screen prompts to update it to the latest version.

update device to fix play store download pending

3.6 Try another Google account

If you’re unable to see a streak of hope and wondering why my Play Store is still showing download pending. Well, some unexpected issue might be there with your Google account. As, there are times where your existing Google account can be the hurdle. Therefore, trying your hand in some other Google account might assist to work things out.

3.7 Avoid downloading large apps

Last but certainly not the least, users must avoid downloading large applications. Especially those games that eats a whopping number of 300+MB of your space. You must always watch out on size of the application is and only then craft the decision to load it on your device. This may help out in keeping the Play store stuck on downloading problem at bay.

7 Solutions to Fix Error Code 963 on Google Play Of Motorola Moto G13

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

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Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

4,997,014 people have downloaded it

This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Motorola Moto G13 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Motorola Moto G13 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Motorola Moto G13 and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Motorola Moto G13 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Motorola Moto G13 device contains Home button:

  • Turn the Motorola Moto G13 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Motorola Moto G13 device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

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Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

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Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

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Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Motorola Moto G13 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Fixing Persistent Pandora Crashes on Motorola Moto G13

Pandora, an app bringing music to our fingertips, is a beloved platform for streaming tunes on Android devices. Despite its popularity, users might encounter occasional hurdles with the app, such as unexpected hanging, lagging, or even crashing. These interruptions can disrupt our musical journey.

In this article, you’ll explore practical solutions to the problem of “why does Pandora keep stopping.” Following the steps and tips, you can regain smooth and uninterrupted access to your favorite tunes. Have a hassle-free and enjoyable music streaming experience with Pandora on your Motorola Moto G13.

dead android with pandora logo

Part 1: Basic Troubleshooting and Fixes

Pandora, the music streaming app cherished by Android users, accompanies you on your musical journey. It offers an array of melodies at our fingertips. However, occasional crashes can disrupt this harmonious experience. This results in an annoying experience where Pandora keeps stopping on Android phones.

Crashes often result from glitches or bugs within the app’s code. These unexpected errors can cause Pandora to freeze, lag, or abruptly shut down, hindering its smooth operation. When faced with intermittent crashes, several basic fixes can help restore Pandora’s functionality:

  • Closing the app. Simply closing and reopening Pandora might resolve transient issues.
  • Restarting the phone. A reboot of your Motorola Moto G13 can clear temporary glitches affecting Pandora.
  • Updating the app. Ensure you have the latest version of Pandora installed. Updating the app can rectify bugs from older versions.
  • **Reinstalling the app.**If the problem persists, uninstall Pandora and reinstall it from the Google Play Store. This process can refresh the app’s data and settings, potentially resolving persistent issues.

If these basic fixes fail to address the continuous crashing of the Pandora app, or if the crashes persist over an extended period, the next section will provide advanced solutions. These initial troubleshooting steps aim to tackle common and temporary issues that could impede Pandora’s performance. If the problem persists, it might necessitate more intricate resolutions or further investigation into the app’s underlying technicalities.

Part 2: Causes Behind Constant Pandora App Crashes and Solutions

Several underlying factors might be at play when persistent crashes plague your Pandora app. This section explores these.

Poor Internet Connection

A stable internet connection is pivotal for seamless app functionality. Crashes in Pandora can stem from poor connectivity. Check your internet connection . Ensure you’re connected to a reliable network. Restart your router or switch between Wi-Fi and mobile data to troubleshoot connectivity issues.

wi-fi page android

Corrupted/Broken Devices

If you notice that all other apps are crashing , your device’s system may also have a problem. In this case, simple app reinstalls/restarts can fix the problem.

Thankfully, Wondershare Dr.Fone solves device corruption leading to app crashes. This powerful toolkit addresses deep-seated issues causing app crashes, such as corruption within the Motorola Moto G13 device that impacts Pandora’s performance. The Dr.Fone’s System Repair feature acts as a reset button for your Motorola Moto G13, resolving underlying system-level problems that cause app crashes.

Here’s how you can use it to resolve the issue of why the Pandora app keeps crashing on Android. First, of course, ensure that your device is connected.

  • Step 1: Launch Dr.Fone on your computer. Access System Repair.

wondershare dr.fone toolbox homepage

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  • Step 2: Choose Android on the next page.

wondershare dr.fone phone os chooser

  • Step 3: Click Start to initiate Android System Repair.

dr.fone system repair start screen

  • Step 4: Check if the Motorola Moto G13 device details presented onscreen are correct. You may edit them accordingly for any mistakes.

dr.fone device details confirmation

  • Step 5: Follow the onscreen instructions to place your phone into Download mode. Then, Dr.Fone will download the firmware.

wondershare dr.fone download mode tutorial

  • Step 6: After downloading, click Fix Now. Then, type in “000000” on the appearing window text box. Click Confirm.

wondershare dr.fone initiate system repair

  • Step 7: Once finished, click Done. Your Pandora app should not crash once you reinstall it again by now.

wondershare dr.fone success screen

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Cache Buildup

Accumulated cache data can hamper app performance, leading to frequent crashes. Clear the cache of the Pandora app. Usually, you can see this option under Settings > Apps > Clear Data. Additionally, you can optimize your device’s RAM and storage space by deleting unnecessary files or closing unused apps.

clear data page

Device Compatibility Issues

Outdated system software can create compatibility issues, causing app instability. Ensure your device’s system software is up-to-date. Check for and install any pending system updates in your device’s settings. Updated software often includes bug fixes and improvements that can rectify compatibility-related crashes.

xiaomi firmware update page

You can systematically troubleshoot and resolve the issues by addressing the potential culprits behind constant Pandora app crashes, ensuring a smoother and uninterrupted music streaming experience. If the problems persist, contacting Pandora support or seeking professional assistance might be advisable to delve deeper into the technical aspects of the app’s performance issues.

Part 3: What To Do if None of the Fixes Work

If the suggested fixes don’t work, and you still wonder “why does Pandora keeps stopping on Android,” then it might be time to take a look at these alternatives:

  • **Consider trying other music streaming apps.**Explore alternative music streaming applications available on the Google Play Store. Several reliable options offer similar services to Pandora, providing an opportunity to continue enjoying music while bypassing the persistent app issues.
  • **Contact customer support.**Reach out to Pandora’s customer support for tailored assistance. They may offer specific troubleshooting steps or insights into the app’s technical glitches.
  • Consider a new phone. Upgrade to a new phone if the crashes persist despite troubleshooting, and your device is outdated or incompatible. This might help resolve the issue by providing a more stable environment for app usage.

Conclusion

In conclusion, navigating Pandora app crashes on your Motorola Moto G13 demands a systematic approach. Keeping regular maintenance, such as clearing cache, optimizing RAM, and ensuring timely device updates, can mitigate app crashes and uphold smooth performance. This way, you can resolve the issue of why Pandora keeps stopping.

When persistent issues arise, especially if other apps are affected similarly, Wondershare Dr.Fone emerges as a reliable solution. Its comprehensive toolkit, including System Repair, can effectively address deep-seated issues. By embracing proactive measures and leveraging Dr. Fone’s prowess, users can enhance their device’s performance and ensure an uninterrupted music streaming experience on Pandora and other apps.

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Also read:

  • Title: Play Store Stuck on Downloading Of Motorola Moto G13? 7 Ways to Resolve | Dr.fone
  • Author: Ariadne
  • Created at : 2024-10-11 01:19:28
  • Updated at : 2024-10-16 22:22:26
  • Link: https://howto.techidaily.com/play-store-stuck-on-downloading-of-motorola-moto-g13-7-ways-to-resolve-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.