Super Easy Ways To Deal with Motorola Defy 2 Unresponsive Screen | Dr.fone

Super Easy Ways To Deal with Motorola Defy 2 Unresponsive Screen | Dr.fone

Ariadne Lv13

Super Easy Ways To Deal with Motorola Defy 2 Unresponsive Screen

The evolution of smartphones signifies the development of mobile communication technology. Different from the initial years, they are not just used for messaging and calling but have many other applications. Motorola Defy 2 cell phones are presently utilized for perusing the Internet and exploring through maps, photography, videography, and numerous other used cases. A development in arranged availability goes hand-in-hand with the development of cell phones.

Motorola Defy 2 smartphones are gaining popularity owing to their low costs, high quality, and innovative features. High-resolution cameras, extensive battery life, and lightning-fast processing are just a few of the advantages of these mobile devices. Nevertheless, customers may sometimes need help with issues, such as a non-functioning Motorola Defy 2 touchscreen, which may be challenging.

Some common issues might arise for Motorola Defy 2 phone users. The Redmi note 4 touch not working is a serious problem. It can only go up to the initialization screen. In this guide, you’ll find the information you need to troubleshoot and fix the most common problems reported by Motorola customers.

What causes a Motorola Defy 2 Screen to be unresponsive?

The screen on your Motorola Defy 2 phone could stop responding for several reasons. The touchscreen, the system software, or the hardware itself might all be at fault. To effectively address an issue, it is crucial to locate its origins.

The following are some potential reasons for an unresponsive screen on a Motorola Defy 2 device, along with descriptions of each.

There are signs of soft bricking

A touch screen not working on Motorola Defy 2 smartphones indicates a soft brick (recoverable by firmware update), often caused by a defective or undercharged battery. System file corruption, old firmware, or failed upgrades are all possible causes. Several customers have complained that after installing a software update, their Motorola Defy 2 4 or 5 device’s screen became unresponsive and remained at the boot logo.

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There might be issues with the Motorola Defy 2 device itself

Screens on Motorola Defy 2 devices may become unresponsive for a variety of hardware-related reasons. A broken LCD panel, faulty touch sensor, or loosened ribbon wires are all possible causes. Every Motorola Defy 2 device, including the Note 4 and 5, is susceptible to these problems.


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There might be errors in the updated software

The Android operating system is adjustable. Some of our technological advancements may backfire on us. The phone won’t power on or become stuck in a boot loop where the logo will only show intermittently. For example, some Motorola Defy 2 4 and 5 users have reported their screens are unresponsive after a software update, rendering the Motorola Defy 2 device unusable.

The common solutions to solve a Motorola Defy 2 Screen unresponsive

Could anything be more annoying than a broken touchscreen on your Motorola Defy 2 phone? If this happens, the gadget is useless, and you won’t be able to do even the simplest tasks. Even so, it’s common for the screen to cease responding to touches.

Before taking the item in for repairs, see if you can figure out the problem independently. Do you want to learn the method? If the touch screens on your Motorola Defy 2 stop working, don’t panic; we’ll teach you exactly what to do.

Solution 1: Try to restart your device

restart your phone

Giving your Motorola Defy 2 a restart is one of the most common solutions if you encounter an unresponsive screen on your phone. Here’s how.

Step 1: Press and hold the power button until the screen becomes black;

Step 2: After 1 minute or so, hold the power button again to power on the Motorola Defy 2 device.

Solution 2: Check your charging port and battery

xiaomi battery and charger

If the battery of your Motorola Defy 2 is empty, your screen is expected to be unresponsive. To fix that, here are some easy steps for you:

  1. Charge your phone.
  2. Leave it for about an hour.
  3. Come back to check. Turn your phone on.
  4. Test if the touchscreen is now working.

Solution 3: Contact Customer Service

xiaomi contact customer service

Let’s assume you’ve applied every possible course of action. For example, your Motorola Defy 2 4 touchscreen is still unresponsive. You may contact the brand’s customer support department if you need assistance. When the time comes, they’ll always know what to do.

Based on the customer’s feedback, one of the frequent issues of the Motorola Defy 2 is when the screen becomes unresponsive. These issues should not usually happen, but if you find yourself in this dilemma, a list of other solutions below will help you.

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Solution 4: Turning on your full screen option offered by MI

full screen options

Steps to activate full screen gestures

Step 1: Browse you setting

Step 2: Search for full screen display

Step 3: From here, tap the screenshot on the right with the toggle labeled Full screen gestures

This may include gestures to get used to but it will also fix when your touchscreen sometimes stops responding.

Solution 5: Backup and Factory Reset is always a choice

factory reset on android

Doing a factory reset may be your last remaining choice if the preceding solutions are unsuccessful. If you do this, all of the information on your phone will be deleted.

Easy Steps in Doing a Factory Reset

  1. Press the power button until the phone shuts down
  2. When your phone shuts down, press and hold the power buttonand Volume down button at the same time until the Android logo displays on the screen.
  3. Recovery Menuwill appear in your screen, press volume down button until Factory reset is highlighted
  4. Press thepower button in selecting the Factory reset option and your phone should restart automatically.

Solution 6: Using Dr. Fone Android Repair Toolkit

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If you want to fix issues like this, most simply, Dr. Fone offers that. It is made to provide you with a complete mobile solution. You may have your phone fixed without losing any information. Dr. Fone’s many handy tools will quickly get your phone back in working order.

How to avoid a Motorola Defy 2 screen unresponsive?

Users may take several precautions to avoid the Motorola Defy 2 screen unresponsive problem. Stop using any app stores or other unofficial app providers. There is a risk that doing so may damage your device or introduce viruses that will force your phone to restart. There’s also a risk of losing important information like photos and files.

Regularly updating the Motorola Defy 2 phone’s software is necessary to keep it running smoothly and free of issues. Tools like Dr. Fone allow users to periodically maintain and restore data by cleaning the cache and deleting unused applications.

Avoiding severe temperatures and humidity may protect the Motorola Defy 2 device’s internal components and keep the screen responsive. Using high-quality charging cords is also recommended. For once, consumers won’t have to worry about breaking the screen because they accidentally dropped their cell phones. If users follow these measures, they may reduce the likelihood that their Motorola Defy 2 smartphone will have an unresponsive screen.

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Conclusion

Sometimes, Motorola Defy 2 smartphones may experience problems with their screen. This occurs if there is an issue with the functioning of a new app or a software update. Several Motorola Defy 2 phone owners have reported problems with an unresponsive screen. However, the remedies outlined here should help you quickly and efficiently fix the issue and get your phone back up and running. Keep your phone updated, and remember to back up your data often to avoid this problem in the future.

When following the directions, the user may require more research into some troubleshooting techniques. If this is the case, Dr.Fone Repair is usually the solution. The fact that Dr. Fone can continually tweak his system of unresponsive screens is wonderful news. This helpful tool can fix both black screens and endless starting cycles. That’s why it’s an integral part of every modern computer.

11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola Defy 2

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

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A most effective method to fix Google Play Store not working

  • Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair.
  • Supports all the new Motorola Defy 2 devices like Galaxy S8, S9, etc.
  • Step-by-step instructions provided. No technicals skills required.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

  1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.


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fix google play store not working using a dedicated tool

  1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

fix google play store not working by selecting the repair option

  1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

fix google play store not working in download mode

  1. Activate the Download mode from your Motorola Defy 2.

fix google play store not working in download mode

  1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

download firmware

  1. The downloaded firmware will be loaded and flashed to your Motorola Defy 2 to fix the Google Play Store not working issue.

fix google play store stopping by flashing firmware

  1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

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google play store stopping fixed

Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Find ‘Date and time’

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Select “Automatic date and time”

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Motorola Defy 2 device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Tap on “Clear cache”

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

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tap on “Clear data”

After this, open “Google Play Store” and now your problem might be solved now.

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4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

select “Google”

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

“more”

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Motorola Defy 2. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

find “Android device manager”

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

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uninstall Google play service

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

tap on “Clear cache”

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

find “VPN”

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Motorola Defy 2. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

click on “Force Stop”

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

click on ‘Reboot’

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

tap on “Reset device”

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

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4 Ways to Fix Android Blue Screen of Death On Motorola Defy 2

Android is undoubtedly amongst the best smartphone platforms but comes with its own share of glitches. The Android screen of death is observed by many users all over the world who complain of their device screen turning blue rendering their phone/tablet unresponsive. This is called the Android blue screen of death and it usually occurs when you turn on your device by pressing the Power On button but your device does not boot up normally and remains stuck at a plain blue screen without any error message.

Such an Android screen of death is caused by a temporary software crash but can also occur due to certain hardware issues. We understand the inconvenience caused to you when you see the Android blue screen of death. Here are ways to fix the error and great software to extract all your data to keep it unaltered and safe.

Read on to learn more about the Android screen of death and ways to combat it.

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Part 1: How to rescue data on Motorola Defy 2 with blue screen of death?

The Android blue screen of death issue is not a difficult problem to deal with and can be fixed by you by following the easy steps given in this article. We suggest that all readers rescue the data stored on their Android devices to prevent data loss and keep it stored in your PC from where it can be accessed and recovered by you anytime, anywhere. This task might sound tedious, but, we have for you Dr.Fone - Data Recovery (Android) , a software specially designed to retrieve data from broken and damaged Motorola Defy 2 phones and tabs, especially Motorola Defy 2 devices, and keep it safe in your PC without tampering with it or altering its format. It efficiently extracts data from broken or unresponsive Motorola Defy 2 devices, phones/tabs stuck at black/blue screen, or whose system crashed due to a virus attack.

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Follow the steps given below to extract data when you experience an Android screen of death:

1. Download, install, and run the Dr.Fone - Data Recovery (Android) tool on your PC. Connect your device using a USB cable and move on to the main screen of the software.

2. Once you launch the software, you will see many tabs before you. Click on “Data Recovery” > “Android”.

android blue screen of death-data extraction

3. And then choose “Recover from Broken Phone” from the program’s screen.

android blue screen of death-select file types

4. In this step, choose from the two options before you the true nature of your device as shown in the screenshot below.

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android blue screen of death-select fault type

5. You will now be asked to feed in your phone’s model type and name as shown in the screenshot below. Give correct details for the software to identify your device smoothly and hit “Next”.

android blue screen of death-select phone model

6. In this step, refer to the instructions in your device manual to enter into Download Mode on your Motorola Defy 2 and hit “Next”. An example of what to do to reach Download Mode is shown below.

android blue screen of death-boot in download mode

7. Finally, let the software recognize your Motorola Defy 2, and start to download the recovery package for your device.

android blue screen of death-download recovery package

8. Once it does, you will be able to preview all the files on the screen in front of you before you hit “Recover to Computer”.

android blue screen of death-extract files

The process may take up to a few minutes and once it’s done all your files will be extracted and stored on your PC. You can now move on to troubleshooting the problem without the fear of losing all your important data.

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Part 2: One click to fix the Android blue screen of death

We understand how annoying it is to see the Android blue screen of death and fail to access your device data. But, with Dr.Fone - System Repair (Android) , your troubles would burst away.

This software effectively fixes Android screen of death issue along with app crashing, bricked or unresponsive device, stuck on Motorola Defy 2 logo, etc. All Android issues are well taken care of by Dr.Fone - System Repair (Android) with one click.

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  • All the latest Motorola Defy 2 devices are supported by this program.
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Note: Backing up your device is significant before you carry out the Android repair process. The process of fixing the Android blue screen of death issue may erase data from your Motorola Defy 2. So backing up your Android seems a viable option.

Phase 1: Connecting your Android after preparing it

Step 1: Installation and running Dr.Fone - System Repair (Android) on your system takes you to the main screen. Choose the ‘System Repair’ option followed by connecting the Android device.

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Step 2: Press the ‘Android Repair’ option before tapping the ‘Start’ button.

start to fix Android blue screen of death

Step 3: Over the Motorola Defy 2 device information window, select all relevant data about your device followed by the ‘Next’ button.

select data to fix Android blue screen of death

Phase 2: Initiate repairing after entering ‘Download’ mode

Step 1: Get the Motorola Defy 2 device in ‘Download’ mode to fix the Android blue screen of death issue. Here is how –

  • On a ‘Home’ button-less device – you need to switch off the Motorola Defy 2 device. Now, hold the ‘Volume Down’, ‘Power’, and ‘Bixby’ keys together for about 10 seconds and release. Hit the ‘Volume Up’ key to get into ‘Download’ mode.

fix android without home key

  • On a ‘Home’ button device – shut down the Android phone/tablet, and then push the ‘Power’, ‘Volume Down’, and ‘Home’ keys for 10 seconds. Let go of the keys and press the ‘Volume Up’ key to enter ‘Download’ mode.

fix android with home key

Step 2: Tap the ‘Next’ button to download firmware.

download firmware to fix android without home key

Step 3: Dr.Fone - System Repair (Android) would verify the firmware post-download. It will start repairing the Android system automatically.

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Part 3: Force Restart Your Motorola Defy 2

A force restart is a basic step that can clear minor software glitches. It has the potential to resolve the Android blue screen of death issue. Force restarting your device can clear temporary bugs and reset all processes. It is a simple yet often overlooked way to fix the Android blue screen of death issue. Use the following steps to force restart your Motorola Defy 2:

Step: On your Motorola Defy 2, press and hold the “Power” and “Volume Down” keys for around 10 seconds. Release the keys when your device reboots and wait for it to complete rebooting.

force restart android phone

Part 4: Remove phone battery to fix blue screen of death

The best home remedy to fix any kind of Android screen of death remove the Motorola Defy 2 device’s battery. This technique might sound too simple, but it has solved the Android blue screen of death issue for many users whose devices started normally after reinserting the battery. Here is what you should do.

1. Open the back cover of your Motorola Defy 2 and carefully remove its battery.

android blue screen of death-remove the battery

2. Let the battery be out for 5-7 minutes. Meanwhile, long press the power button to drain out any residual charge from your device.

3. Now reinsert the battery and attach the back cover.

4. Turn on your device and see that it boots normally all the way to the Home/Locked Screen without getting stuck at Android blue screen of death.

Note: Not all Android devices allow you to remove their battery. If you own such a device, try the next step as it is your only option to fix the Android blue screen of death problem.

Part 5: Put out your SIM Card/SD card and reinsert

In some cases, issues related to the Android blue screen of death can be caused by problems with the SIM card or SD card. Removing and reinserting these cards can help resolve potential conflicts or glitches. Remember that this method can help resolve issues related to SIM card or SD card conflicts. However, it may not address more complex software or hardware problems causing the blue screen issue.

Part 6: Clean or change the LCD connector

If you’re facing the Android blue screen of death issue, the issue might be related to a hardware problem. The problem can be a loose or damaged LCD connector. In this scenario, you can try cleaning or changing the connector. This method is more advanced and involves disassembling your device. That’s why you need to proceed with caution and only if you’re comfortable with hardware tasks.

clean or change the lcd connector

Part 7: Update to the latest Android version

Software problems can manifest the Android equivalent of a blue screen of death. It is usually triggered by errors or anomalies within the operating system. To address these concerns, upgrading to the most recent version of the Android OS proves effective. However, updating your device’s software could introduce fresh glitches or compatibility conflicts. These steps outline the process of updating your device to the latest OS:

Step: Open the Settings app on your Motorola Defy 2 by locating and launching it. Proceed by scrolling through the options and selecting “Software Update.” In the ensuing screen, choose “Download and Install” to start a search for any available updates.

update the android os

Part 8: How to fix the Android blue screen of death by factory reset?

The Android screen of death is a very confusing issue as it freezes your device at a blue screen with no options to navigate further. In such a situation you may consider performing a Factory Reset, better known as Hard Reset as you will need to enter Recovery Mode to implement this technique. Although resting your device will wipe off all its data but you don’t need to worry as Dr.Fone toolkit Android Data Extraction software can retrieve all your files and keep them safe.

Accessing Recovery Mode differs for different Android devices. Thus, we suggest that you consult your device manual to understand how to boot into Recovery Mode on your particular Android device and then follow the steps given below:

Once you are on the Recovery Screen, you will see a list of options before you, similar to the screenshot below.

android blue screen of death-recovery mode

Use the Volume Down button to scroll downwards and reach the “Wipe data/Factory reset” option.

android blue screen of death-wipe data factory reset

Now use the power button to select it and wait for the Motorola Defy 2 device to reboot automatically.

You will notice that the Android device will turn back on without getting stuck at the Android blue screen of death. Now you can set up your device from scratch.

Part 9: What Should You Do if Android Still Stuck on Blue Screen?

Have you tried all the methods, and your Motorola Defy 2 is still stuck on the blue screen of death? In this case, it’s important to consider the possibility of a hardware issue. Remember that hardware issues can be complex. Trying to fix things without the right expertise can result in additional harm. If you’re uncertain about the next steps, it’s wisest to ask for assistance from a trained professional.

The Android screen of death, especially the Android blue screen of death, is not a very pleasant sight and could worry you. The good news is that this problem can be fixed by you sitting at home without any technical assistance. Follow the simple and easy tips given above to reboot your device and use the Dr.Fone - Data Recovery (Damaged Device) tool to rescue your data in the most efficient and effective way, then use Dr.Fone - System Repair (Android) to repair your Motorola Defy 2.

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  • Title: Super Easy Ways To Deal with Motorola Defy 2 Unresponsive Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 11:32:32
  • Updated at : 2024-07-31 11:32:32
  • Link: https://howto.techidaily.com/super-easy-ways-to-deal-with-motorola-defy-2-unresponsive-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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