Super Easy Ways To Deal with Motorola Edge 40 Pro Unresponsive Screen | Dr.fone

Super Easy Ways To Deal with Motorola Edge 40 Pro Unresponsive Screen | Dr.fone

Ariadne Lv13

Super Easy Ways To Deal with Motorola Edge 40 Pro Unresponsive Screen

The evolution of smartphones signifies the development of mobile communication technology. Different from the initial years, they are not just used for messaging and calling but have many other applications. Motorola Edge 40 Pro cell phones are presently utilized for perusing the Internet and exploring through maps, photography, videography, and numerous other used cases. A development in arranged availability goes hand-in-hand with the development of cell phones.

Motorola Edge 40 Pro smartphones are gaining popularity owing to their low costs, high quality, and innovative features. High-resolution cameras, extensive battery life, and lightning-fast processing are just a few of the advantages of these mobile devices. Nevertheless, customers may sometimes need help with issues, such as a non-functioning Motorola Edge 40 Pro touchscreen, which may be challenging.

Some common issues might arise for Motorola Edge 40 Pro phone users. The Redmi note 4 touch not working is a serious problem. It can only go up to the initialization screen. In this guide, you’ll find the information you need to troubleshoot and fix the most common problems reported by Motorola customers.

What causes a Motorola Edge 40 Pro Screen to be unresponsive?

The screen on your Motorola Edge 40 Pro phone could stop responding for several reasons. The touchscreen, the system software, or the hardware itself might all be at fault. To effectively address an issue, it is crucial to locate its origins.

The following are some potential reasons for an unresponsive screen on a Motorola Edge 40 Pro device, along with descriptions of each.

There are signs of soft bricking

A touch screen not working on Motorola Edge 40 Pro smartphones indicates a soft brick (recoverable by firmware update), often caused by a defective or undercharged battery. System file corruption, old firmware, or failed upgrades are all possible causes. Several customers have complained that after installing a software update, their Motorola Edge 40 Pro 4 or 5 device’s screen became unresponsive and remained at the boot logo.

There might be issues with the Motorola Edge 40 Pro device itself

Screens on Motorola Edge 40 Pro devices may become unresponsive for a variety of hardware-related reasons. A broken LCD panel, faulty touch sensor, or loosened ribbon wires are all possible causes. Every Motorola Edge 40 Pro device, including the Note 4 and 5, is susceptible to these problems.

There might be errors in the updated software

The Android operating system is adjustable. Some of our technological advancements may backfire on us. The phone won’t power on or become stuck in a boot loop where the logo will only show intermittently. For example, some Motorola Edge 40 Pro 4 and 5 users have reported their screens are unresponsive after a software update, rendering the Motorola Edge 40 Pro device unusable.

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The common solutions to solve a Motorola Edge 40 Pro Screen unresponsive

Could anything be more annoying than a broken touchscreen on your Motorola Edge 40 Pro phone? If this happens, the gadget is useless, and you won’t be able to do even the simplest tasks. Even so, it’s common for the screen to cease responding to touches.

Before taking the item in for repairs, see if you can figure out the problem independently. Do you want to learn the method? If the touch screens on your Motorola Edge 40 Pro stop working, don’t panic; we’ll teach you exactly what to do.

Solution 1: Try to restart your device

restart your phone

Giving your Motorola Edge 40 Pro a restart is one of the most common solutions if you encounter an unresponsive screen on your phone. Here’s how.

Step 1: Press and hold the power button until the screen becomes black;

Step 2: After 1 minute or so, hold the power button again to power on the Motorola Edge 40 Pro device.

Solution 2: Check your charging port and battery

xiaomi battery and charger

If the battery of your Motorola Edge 40 Pro is empty, your screen is expected to be unresponsive. To fix that, here are some easy steps for you:

  1. Charge your phone.
  2. Leave it for about an hour.
  3. Come back to check. Turn your phone on.
  4. Test if the touchscreen is now working.

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Solution 3: Contact Customer Service

xiaomi contact customer service

Let’s assume you’ve applied every possible course of action. For example, your Motorola Edge 40 Pro 4 touchscreen is still unresponsive. You may contact the brand’s customer support department if you need assistance. When the time comes, they’ll always know what to do.

Based on the customer’s feedback, one of the frequent issues of the Motorola Edge 40 Pro is when the screen becomes unresponsive. These issues should not usually happen, but if you find yourself in this dilemma, a list of other solutions below will help you.

Solution 4: Turning on your full screen option offered by MI

full screen options

Steps to activate full screen gestures

Step 1: Browse you setting

Step 2: Search for full screen display

Step 3: From here, tap the screenshot on the right with the toggle labeled Full screen gestures

This may include gestures to get used to but it will also fix when your touchscreen sometimes stops responding.

Solution 5: Backup and Factory Reset is always a choice

factory reset on android

Doing a factory reset may be your last remaining choice if the preceding solutions are unsuccessful. If you do this, all of the information on your phone will be deleted.

Easy Steps in Doing a Factory Reset

  1. Press the power button until the phone shuts down
  2. When your phone shuts down, press and hold the power buttonand Volume down button at the same time until the Android logo displays on the screen.
  3. Recovery Menuwill appear in your screen, press volume down button until Factory reset is highlighted
  4. Press thepower button in selecting the Factory reset option and your phone should restart automatically.

Solution 6: Using Dr. Fone Android Repair Toolkit

dr fone system repair

If you want to fix issues like this, most simply, Dr. Fone offers that. It is made to provide you with a complete mobile solution. You may have your phone fixed without losing any information. Dr. Fone’s many handy tools will quickly get your phone back in working order.

How to avoid a Motorola Edge 40 Pro screen unresponsive?

Users may take several precautions to avoid the Motorola Edge 40 Pro screen unresponsive problem. Stop using any app stores or other unofficial app providers. There is a risk that doing so may damage your device or introduce viruses that will force your phone to restart. There’s also a risk of losing important information like photos and files.

Regularly updating the Motorola Edge 40 Pro phone’s software is necessary to keep it running smoothly and free of issues. Tools like Dr. Fone allow users to periodically maintain and restore data by cleaning the cache and deleting unused applications.

Avoiding severe temperatures and humidity may protect the Motorola Edge 40 Pro device’s internal components and keep the screen responsive. Using high-quality charging cords is also recommended. For once, consumers won’t have to worry about breaking the screen because they accidentally dropped their cell phones. If users follow these measures, they may reduce the likelihood that their Motorola Edge 40 Pro smartphone will have an unresponsive screen.

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Conclusion

Sometimes, Motorola Edge 40 Pro smartphones may experience problems with their screen. This occurs if there is an issue with the functioning of a new app or a software update. Several Motorola Edge 40 Pro phone owners have reported problems with an unresponsive screen. However, the remedies outlined here should help you quickly and efficiently fix the issue and get your phone back up and running. Keep your phone updated, and remember to back up your data often to avoid this problem in the future.

When following the directions, the user may require more research into some troubleshooting techniques. If this is the case, Dr.Fone Repair is usually the solution. The fact that Dr. Fone can continually tweak his system of unresponsive screens is wonderful news. This helpful tool can fix both black screens and endless starting cycles. That’s why it’s an integral part of every modern computer.

Motorola Edge 40 Pro Screen Unresponsive? Here’s How to Fix It

Motorola Edge 40 Pro phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Motorola Edge 40 Pro touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Motorola Edge 40 Pro phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Motorola Edge 40 Pro touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Motorola Edge 40 Pro Screen Unresponsive?

There are several reasons why a Motorola Edge 40 Pro phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Motorola Edge 40 Pro screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Motorola Edge 40 Pro Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Motorola Edge 40 Pro device unusable.

  • Equipment is worn out: Hardware problems can also cause Motorola Edge 40 Pro screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Motorola Edge 40 Pro model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Motorola Edge 40 Pro Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Motorola Edge 40 Pro Screen Unresponsive

In the previous section, we identified the possible causes of Motorola Edge 40 Pro screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Motorola Edge 40 Pro model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Motorola Edge 40 Pro black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Motorola Edge 40 Pro’s touch screen and power button issues, such as unresponsiveness. By restarting the Motorola Edge 40 Pro device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Motorola Edge 40 Pro device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Motorola Edge 40 Prologo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Motorola Edge 40 Pro device from functioning correctly. Leaving the Motorola Edge 40 Pro device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Motorola Edge 40 Pro device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the Motorola Edge 40 Pro device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Motorola Edge 40 Pro device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Motorola Edge 40 Pro Y2 and Motorola Edge 40 Pro 5A.

4. Optimize Device Performance

One solution is to optimize the Motorola Edge 40 Pro device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the Motorola Edge 40 Pro device and perform a factory reset, which can help reset the Motorola Edge 40 Pro device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Motorola Edge 40 Pro device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Motorola Edge 40 Pro Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Motorola Edge 40 Pro Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Motorola Edge 40 Pro Redmi 5A.
  • Select All files on the phoneto make a complete format of the Motorola Edge 40 Pro Redmi 5A.

factory reset on xiaomi 5a

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Motorola Edge 40 Pro devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Motorola Edge 40 Pro Y2 and Motorola Edge 40 Pro 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Motorola Edge 40 Pro device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Motorola Edge 40 Pro.

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How To Avoid A Motorola Edge 40 Pro Screen Unresponsive?

To avoid facing a Motorola Edge 40 Pro screen unresponsive issue, users can take several preventative measures. One important step is to update the Motorola Edge 40 Pro phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Motorola Edge 40 Pro device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Motorola Edge 40 Pro device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Motorola Edge 40 Pro device runs smoothly and reliably.

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Conclusion

Encountering a Motorola Edge 40 Pro screen unresponsive issue can be a common problem for some Motorola Edge 40 Pro phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Motorola Edge 40 Pro phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Motorola Edge 40 Pro phone without any interruptions.

Why Is My Motorola Edge 40 Pro Offline? Troubleshooting Guide

Ever had your Motorola Edge 40 Pro claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Motorola Edge 40 Pro offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Motorola Edge 40 Pro. Let’s get started.

Part 1: Why Does My Motorola Edge 40 Pro Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

  1. Enabling Airplane mode

Why is My Motorola Edge 40 Pro showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Motorola Edge 40 Pro. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

  1. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Motorola Edge 40 Pro offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

  1. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Motorola Edge 40 Pro can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

  1. Firewall restrictions

In some cases, a firewall on your Motorola Edge 40 Pro might be overly restrictive, preventing the Motorola Edge 40 Pro device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Motorola Edge 40 Pro back online.

Phone offline on Android

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
  • Step 3: Tap Mobile Data to turn it on.
![Change connection to mobile data](https://images.wondershare.com/drfone/article/2023/12/why-is-my-phone-offline-2.jpg)

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
  • Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

On and off the Airplane mode

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Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

  • Step 1: Open your phone’s Settings > Connection & sharing.
  • Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
  • Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
  • Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Reset the network settings on Android

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

  • Step 1: Locate your Wi-Fi router.
  • Step 2: Turn off the router using the power button or unplug it.
  • Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
  • Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Motorola Edge 40 Pro say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

  • Step 1: Open the Settings > Apps > Manage Apps.
  • Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
  • Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
  • Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Clear Google Chrome’s cache and data

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

  • Step 1: Visit the Google Play Store and search for Google Chrome.
  • Step 2: Tap “Uninstall” to remove the app from your device.
  • Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
  • Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Re-install Google Chrome on Google Play Store

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Motorola Edge 40 Pro offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

  • Comprehensive system repair for any devices
  • User-friendly interface
  • Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

  • Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Motorola Edge 40 Pro. Choose System Repair and pick Android as your device type.

Open Dr.Fone System Repair tool

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  • Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

Select the problem and begin the repair

  • Step 3: Confirm your device details

The platform will detect your Motorola Edge 40 Pro’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Motorola Edge 40 Pro’s details

  • Step 4: Download firmware.

Follow the instructions to put your Motorola Edge 40 Pro into Download Mode. Once in Download Mode, you will start downloading the firmware.


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Activate Download mode to download the firmware

  • Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Confirm the repair process

Conclusion

Dealing with the “Phone Offline” hiccup on your Motorola Edge 40 Pro can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.


  • Title: Super Easy Ways To Deal with Motorola Edge 40 Pro Unresponsive Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 11:32:36
  • Updated at : 2024-07-31 11:32:36
  • Link: https://howto.techidaily.com/super-easy-ways-to-deal-with-motorola-edge-40-pro-unresponsive-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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