Super Easy Ways To Deal with Motorola Moto E13 Unresponsive Screen | Dr.fone

Super Easy Ways To Deal with Motorola Moto E13 Unresponsive Screen | Dr.fone

Ariadne Lv13

Super Easy Ways To Deal with Motorola Moto E13 Unresponsive Screen

The evolution of smartphones signifies the development of mobile communication technology. Different from the initial years, they are not just used for messaging and calling but have many other applications. Motorola Moto E13 cell phones are presently utilized for perusing the Internet and exploring through maps, photography, videography, and numerous other used cases. A development in arranged availability goes hand-in-hand with the development of cell phones.

Motorola Moto E13 smartphones are gaining popularity owing to their low costs, high quality, and innovative features. High-resolution cameras, extensive battery life, and lightning-fast processing are just a few of the advantages of these mobile devices. Nevertheless, customers may sometimes need help with issues, such as a non-functioning Motorola Moto E13 touchscreen, which may be challenging.

Some common issues might arise for Motorola Moto E13 phone users. The Redmi note 4 touch not working is a serious problem. It can only go up to the initialization screen. In this guide, you’ll find the information you need to troubleshoot and fix the most common problems reported by Motorola customers.

What causes a Motorola Moto E13 Screen to be unresponsive?

The screen on your Motorola Moto E13 phone could stop responding for several reasons. The touchscreen, the system software, or the hardware itself might all be at fault. To effectively address an issue, it is crucial to locate its origins.

The following are some potential reasons for an unresponsive screen on a Motorola Moto E13 device, along with descriptions of each.

There are signs of soft bricking

A touch screen not working on Motorola Moto E13 smartphones indicates a soft brick (recoverable by firmware update), often caused by a defective or undercharged battery. System file corruption, old firmware, or failed upgrades are all possible causes. Several customers have complained that after installing a software update, their Motorola Moto E13 4 or 5 device’s screen became unresponsive and remained at the boot logo.

There might be issues with the Motorola Moto E13 device itself

Screens on Motorola Moto E13 devices may become unresponsive for a variety of hardware-related reasons. A broken LCD panel, faulty touch sensor, or loosened ribbon wires are all possible causes. Every Motorola Moto E13 device, including the Note 4 and 5, is susceptible to these problems.

There might be errors in the updated software

The Android operating system is adjustable. Some of our technological advancements may backfire on us. The phone won’t power on or become stuck in a boot loop where the logo will only show intermittently. For example, some Motorola Moto E13 4 and 5 users have reported their screens are unresponsive after a software update, rendering the Motorola Moto E13 device unusable.

The common solutions to solve a Motorola Moto E13 Screen unresponsive

Could anything be more annoying than a broken touchscreen on your Motorola Moto E13 phone? If this happens, the gadget is useless, and you won’t be able to do even the simplest tasks. Even so, it’s common for the screen to cease responding to touches.

Before taking the item in for repairs, see if you can figure out the problem independently. Do you want to learn the method? If the touch screens on your Motorola Moto E13 stop working, don’t panic; we’ll teach you exactly what to do.

Solution 1: Try to restart your device

restart your phone

Giving your Motorola Moto E13 a restart is one of the most common solutions if you encounter an unresponsive screen on your phone. Here’s how.

Step 1: Press and hold the power button until the screen becomes black;

Step 2: After 1 minute or so, hold the power button again to power on the Motorola Moto E13 device.

Solution 2: Check your charging port and battery

xiaomi battery and charger

If the battery of your Motorola Moto E13 is empty, your screen is expected to be unresponsive. To fix that, here are some easy steps for you:

  1. Charge your phone.
  2. Leave it for about an hour.
  3. Come back to check. Turn your phone on.
  4. Test if the touchscreen is now working.

Solution 3: Contact Customer Service

xiaomi contact customer service

Let’s assume you’ve applied every possible course of action. For example, your Motorola Moto E13 4 touchscreen is still unresponsive. You may contact the brand’s customer support department if you need assistance. When the time comes, they’ll always know what to do.

Based on the customer’s feedback, one of the frequent issues of the Motorola Moto E13 is when the screen becomes unresponsive. These issues should not usually happen, but if you find yourself in this dilemma, a list of other solutions below will help you.

Solution 4: Turning on your full screen option offered by MI

full screen options

Steps to activate full screen gestures

Step 1: Browse you setting

Step 2: Search for full screen display

Step 3: From here, tap the screenshot on the right with the toggle labeled Full screen gestures

This may include gestures to get used to but it will also fix when your touchscreen sometimes stops responding.

Solution 5: Backup and Factory Reset is always a choice

factory reset on android

Doing a factory reset may be your last remaining choice if the preceding solutions are unsuccessful. If you do this, all of the information on your phone will be deleted.

Easy Steps in Doing a Factory Reset

  1. Press the power button until the phone shuts down
  2. When your phone shuts down, press and hold the power buttonand Volume down button at the same time until the Android logo displays on the screen.
  3. Recovery Menuwill appear in your screen, press volume down button until Factory reset is highlighted
  4. Press thepower button in selecting the Factory reset option and your phone should restart automatically.

Solution 6: Using Dr. Fone Android Repair Toolkit

dr fone system repair

If you want to fix issues like this, most simply, Dr. Fone offers that. It is made to provide you with a complete mobile solution. You may have your phone fixed without losing any information. Dr. Fone’s many handy tools will quickly get your phone back in working order.

How to avoid a Motorola Moto E13 screen unresponsive?

Users may take several precautions to avoid the Motorola Moto E13 screen unresponsive problem. Stop using any app stores or other unofficial app providers. There is a risk that doing so may damage your device or introduce viruses that will force your phone to restart. There’s also a risk of losing important information like photos and files.

Regularly updating the Motorola Moto E13 phone’s software is necessary to keep it running smoothly and free of issues. Tools like Dr. Fone allow users to periodically maintain and restore data by cleaning the cache and deleting unused applications.

Avoiding severe temperatures and humidity may protect the Motorola Moto E13 device’s internal components and keep the screen responsive. Using high-quality charging cords is also recommended. For once, consumers won’t have to worry about breaking the screen because they accidentally dropped their cell phones. If users follow these measures, they may reduce the likelihood that their Motorola Moto E13 smartphone will have an unresponsive screen.

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Conclusion

Sometimes, Motorola Moto E13 smartphones may experience problems with their screen. This occurs if there is an issue with the functioning of a new app or a software update. Several Motorola Moto E13 phone owners have reported problems with an unresponsive screen. However, the remedies outlined here should help you quickly and efficiently fix the issue and get your phone back up and running. Keep your phone updated, and remember to back up your data often to avoid this problem in the future.

When following the directions, the user may require more research into some troubleshooting techniques. If this is the case, Dr.Fone Repair is usually the solution. The fact that Dr. Fone can continually tweak his system of unresponsive screens is wonderful news. This helpful tool can fix both black screens and endless starting cycles. That’s why it’s an integral part of every modern computer.

How to Fix It: Motorola Moto E13 Won’t Turn On

Did your Motorola Moto E13 decide to go on vacation and refuses to turn on? If your Motorola Moto E13 won’t turn on for no apparent reason, finding why it failed to power on and the solution for it is not a fun process.

Here, we hope we are able to give you a checklist of reasons behind this issue and the possible steps you can take to rectify it.

Part 1: Common Reasons That Your Motorola Moto E13 Won’t Turn On

If you cannot find any reason why your Motorola Moto E13 will not switch on, here are some possible reasons:

  1. Your Android phone is simply frozen in power-off or sleep mode. In which case, it fails to switch itself on or wake itself up when you initiate it.
  2. Your phone’s battery may be out of charge.
  3. The operating system or installed software is corrupted. The tell-tale sign if this is that if you manage to switch on your Motorola Moto E13, it freezes or crash soon after.
  4. Your device is clogged up with dust and lint causing the hardware to not work properly.
  5. Your power button is broken , which caused it to not be able to trigger the necessary action needed to power up the Android phone. Check to also see if your connectors have no carbon build-up which will cause your phone to not be charged properly.

Part 2: Rescue Data on Android Phone That Will Not Turn On

If you need some help rescuing data from an Android phone that will not turn on, the Dr.Fone - Data Recovery (Android) will be your best friend in your data recovery attempt. With the help of this data recovery solution, you will be able to intuitively recover lost, deleted or corrupted data on any Android devices. Its flexibility and efficiency in rescuing data make it one of the best software out there.

Note: For now, the tool can rescue data from broken Android only if your phone is earlier than Android 8.0, or rooted.

Dr.Fone - Data Recovery (Android)

World’s 1st data retrieval software for broken Android devices.

  • It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
  • Highest retrieval rate in the industry.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Compatible with Motorola Moto E13 devices.

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If your Motorola Moto E13 won’t turn on, here is how you can use the software to recover data:

Step 1: Launch Wondershare Dr.Fone

On your desktop computer or laptop, open Wondershare Dr.Fone. Click on Data Recovery on the left column. Connect your Motorola Moto E13 to the computer using a USB cable.

android phone won't turn on data recovery

Step 2: Decide which file types to recover

On the next window, you will need to check the boxes corresponding to the type of files you can recover from a list. You can get back Contacts, Messages, Call History, WhatsApp messages & attachments, Photos, Audio and more.

android phone won't turn on data recovery

Step 3: Select the problem with your phone

Opt for “Touch screen not responsive or cannot access the phone” or “Black/broken screen”. Click Next to continue.

android phone won't turn on data recovery

Look up for your device – pick the Motorola Moto E13 device Name and Device Model. Advance by clicking on the Next button.

android phone won't turn on data recovery

Step 4: Go into your Motorola Moto E13’s Download Mode.

The data recovery tool will guide you on how you can go into your Motorola Moto E13’s Download Mode. You should be getting a step-by-step guide on your computer.

android phone won't turn on data recovery

Step 5: Scan the Android Phone.

Using the provided USB cable, attach your Motorola Moto E13 to your computer – the data recovery tool should be able to discover your device automatically and scan it for recoverable data.

android phone won't turn on data recovery

Step 6: Review and Retrieve the Data from Broken Android Phone.

Wait for the program to finish scanning the phone – once completed, you will be able to get a list of recoverable files. You can have a preview of the file by highlighting them. Tick the box next to the file name and click on Recover to start retrieving the files and save them in the destination of your choosing.

android phone won't turn on data recovery

Part 3: Android Phone Won’t Turn On: One Click Fix

After repeated attempts, when your Android mobile/tablet stops buzzing, what options do you have to revive it?

Well, we would recommend picking Dr.Fone - System Repair (Android) to fix an Android phone will not switch problem. This one-click Android system repair tool resolves every Android system issue without any fuss including Android Phone won’t turn on issue.

Dr.Fone - System Repair (Android)

The real fix to issues like “Android phone will not switch on”

  • This tool is aptly effective for all the latest Motorola Moto E13 devices.
  • With a high success rate for fixing Android devices, Dr.Fone - System Repair (Android) ranks at the top.
  • This is a single click application to fix all Android system issues effortlessly.
  • It is the first tool to repair all Android system issues in the industry.
  • It is intuitive and requires no tech expertise to work with.

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Prior to fixing the Android phone will not switch and getting things back in action. You need to make sure that you have backed up the Android device . It is recommended that rescuing data from an Android phone by backing up is better than recovering it post the process.

Phase 1: Get the Motorola Moto E13 device ready and connect it

Step 1: Run Dr.Fone on your computer once the installation is complete and tap the ‘Repair’ option form the interface. Now, connect your Android mobile with the computer.

fix Android Phone not turn on by repairing system

Step 2: You will find a range of options, tap on the ‘Android Repair’ one. Hit the ‘Start’ button so that you can proceed to fix Android Phone won’t turn on hassle.

star to fix Android Phone not turn on

Step 3: Now, over the Motorola Moto E13 device information window, ensure to feed your exact device details. Press the ‘Next’ button then on.

go to SMS to export text messages

Phase 2: Enter ‘Download’ mode for fixing your Motorola Moto E13

Step 1: You need to put your Motorola Moto E13 in Download mode for resolving the Android phone will not switch on.

  • For the Motorola Moto E13 device having ‘Home’ button, you got to switch it off and press ‘Volume Down’, ‘Home’, and ‘Power’ keys for 5-10 seconds at once. Let them go and click on the ‘Volume Up’ button to put your phone in ‘Download’ mode.

fix Android Phone not turn on with home key

  • For ‘Home’ button-less device, turn the phone/tablet down first. For 5 – 10 seconds, hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons. Tap on the ‘Volume Up’ button to get into the ‘Download’ mode, after releasing the 3 buttons.

fix Android Phone not turn on without home key

Step 2: Hitting the ‘Next’ key will allow you to download firmware and proceed with the next step.

download firmware to fix Android Phone not turn on

Step 3: Dr.Fone - System Repair (Android) would verify your firmware download and then take a while to rectify and resolve Android Phone won’t turn on issue.

fixed Android Phone not turn on

Part 4: Android Phone Won’t Turn On: Common Fix

To try fixing an Android Phone that won’t turn on, follow these steps:

  1. For any Android devices, remove the battery (considering the battery of your Motorola Moto E13 can be removed) and leave it out for at least 30 minutes. Put back the battery in and try to turn it on.
  2. Press and hold down the Power and Volume Down buttons at the same time for 15-30 minutes to reboot the Motorola Moto E13 device.
  3. Should the first two steps do not work, charge your Motorola Moto E13 to get it out of the start-up loop. You can also opt to use a different battery, just in case your current battery is the source of the problem.
  4. If there are any connected hardware e.g. SD card, remove them from the Motorola Moto E13 device.
  5. Start your Motorola Moto E13 in Safe Mode by pressing and holding down the Menu or Volume Down button on your device.
  6. Should the first five steps do not work for you, perform a hard reset. Do take note that each device will have a different way to do so and that data that is stored locally on the phone will be deleted.
  7. Send your Motorola Moto E13 to the repair shop should none of these steps work.

Part 5: Useful Tips to Protect Your Motorola Moto E13

There are several reasons as to why your Motorola Moto E13 won’t turn on. The problem could be a hardware or software issue which could be prevented. Here are some useful tips to protect your Motorola Moto E13.

I. Hardware

  • Remember that the components that make your Motorola Moto E13 is sensitive. To protect these components from being damaged, use a good guard casing.
  • Take apart your Motorola Moto E13 and clean it routinely to avoid dust and lint from clogging the phone and overheating it.

II. Software

  • It is recommended to download apps from Google Play Store. This way, you can be sure that your app comes from a trusted source.
  • Read the app’s permission to see which part of the operating system and your personal information that you are giving access to.
  • Install reliable anti-virus and anti-malware software to safeguard your Motorola Moto E13 from malicious attacks.
  • Make sure you update your operating system, software and apps to make sure you have the latest version – the developer may have fixed the bugs that have caused problems on Android phones.

It is important to note that your phone contains some important data. Therefore, when your Motorola Moto E13 won’t turn on do not just give up - there are plenty of tools at your disposal to recover back your files and phone.

Calls on Motorola Moto E13 Go Straight to Voicemail? 12 Fixes

Have you ever experienced incoming calls to your phone go straight to voicemail without ringing? It can be frustrating, especially if you’re expecting an important call. It could be due to simple things like turning down the volume or forgetting to turn off the Do Not Disturb mode. In other cases, it might be because you accidentally blocked the caller’s number.

In most cases, incoming calls going to voicemail without ringing are common. However, if it’s happening frequently or for all calls, your phone may have a problem.

This article will discuss why incoming phone calls go straight to voicemail and how to fix the problem. We’ll also show you how to use Wondershare Dr.Fone, a powerful Android System Repair tool, to solve such issues. So, if you’re uncertain why that last call went straight to voicemail, keep reading, and we’ll cover everything you need to know.

phone voicemail notification representation

Part 1: Not Ringing? Here’s Why Calls on Your Phone Go Straight to Voicemail

If an incoming call to your cell phone goes straight to voicemail without ringing, there could be a few reasons. Here’s what to look for and what you should do to fix it:

  1. Turn Off Do Not Disturb (DND) Mode

DND mode is a feature that silences all incoming calls, notifications, and alerts. If DND mode is enabled, your cell phone goes straight to voicemail when someone calls. To turn off DND mode, swipe down from the top of the screen to open the notification settings panel, then tap the Do not disturb icon.

do not disturb mode not enabled

Here’s an alternative way:

  • Step 1: Open the Settings app and go to Notifications.
  • Step 2: Tap Do not disturb.

notifications settings interface

  • Step 3: Toggle Do Not Disturb offto disable the mode.
  1. Turn Off Call Forwarding

One reason calls go straight to voicemail without ringing is if you enabled call forwarding. Call forwarding is a feature that redirects incoming calls to another number. To turn off call forwarding:

  • Step 1: Open the Phone Dialer app on your device, then tap the menu icon and select Settings.

phone dial app settings

  • Step 2: Navigate to Supplementary services > Call forwarding.

call settings supplementary services

  1. Disable Call Barring

If a phone call went straight to voicemail, another possible explanation is the call barring. It is a feature that restricts calls from being made or received on your phone. If activated, it can cause incoming calls to a phone to go straight to voicemail. To turn off call barring on Motorola Moto E13 devices:

  • Step 1: Open the Phone Dialer app, then tap the menu icon in the top right corner.
  • Step 2: Go to Settings > Supplementary services > Call barring, then tap OK.
  • Step 3: Select Voice call, then turn off your preferred outgoing and incoming calls. When prompted, enter 0000 as a password.

call barring settings interface

  1. Update Your Phone’s Software

Sometimes, software bugs can cause problems with incoming calls, which may be why your last incoming call went straight to voicemail. If your phone runs outdated software, try updating it to the latest version.

To check for updates, open the Settings app and go to Software update or System update. For a seamless update experience, follow the step-by-step instructions on your mobile screen.

software update settings

  1. Reset Network Settings

If the incoming calls on your phone go straight to voicemail, consider resetting your phone’s network settings. Network settings control how your phone connects to the cellular network. If these settings are not set up correctly, incoming calls may not be able to reach your device.

Note: Resetting your network settings will erase any saved Wi-Fi networks and Bluetooth pairings, requiring you to re-enter them after the reset is complete.

To reset your network settings on most Android devices:

  • Step 1: Open the Settings app on your smartphone, then tap System or General Management.
  • Step 2: Go to Reset > Reset Network Settings and confirm the action.

phone reset network settings

  1. Turn Off Bluetooth

When Bluetooth is on, it can interfere with your device’s ability to receive calls, causing them to go straight to voicemail without ringing. To turn off Bluetooth on an Android device, you can do one of the following:

  • Swipe down from the top of the screen to open the Quick Settingspanel, then tap the Bluetooth icon to turn it off.

bluetooth not enabled

  • Go to Settings> Connections > Bluetooth and toggle the switch off.

turn off bluetooth on settings app

It should help ensure that calls come through to your phone instead of going to voicemail.

  1. Check Airplane Mode

If turning off Bluetooth didn’t solve the issue, another possible cause could be that your phone is in Airplane Mode. Airplane Mode turns off all wireless connections on your phone, including cellular service, which can cause calls to dial straight to voicemail. There are two ways to turn off Airplane mode on Android:

Using the Settings app:

  • Step 1: Open the Settings app.
  • Step 2: Tap Network & internet.
  • Step 3: Toggle off Airplane mode or Flight mode.

Using the Quick Settings panel:

  • Step 1: Swipe down from the top of the phone screen to access the Quick Settings panel.
  • Step 2: Look for the Airplane mode or Flight mode icon, then tap it to turn it off.

airplane mode on

  1. Check Blocked Numbers

“My boyfriend’s phone goes straight to voicemail when someone is calling. Any idea why that might be?”

Do you also find yourself asking what does it mean? It could be that he has blocked that phone number. To check this:

  • Step 1: Open the Phone dialer app.
  • Step 2: Tap the menu icon in the top right corner and select Settings.
  • Step 3: Tap Block numbers. If you find the number in the blocked list, remove it to ensure that their calls come through to the phone.

block numbers on the phone

If you still have trouble reaching your boyfriend, try calling him from a different number. If your call didn’t go through, you know that he hasn’t blocked your number and that there may be another issue with his phone.

  1. Turn Off Google One VPN

If you’re using Google One VPN, try turning it off to see if that fixes the problem. Some users have reported that Google One VPN can cause incoming calls to a phone to go straight to voicemail. To turn off Google One VPN:

  • Step 1: Open the Google One app on your Motorola Moto E13.
  • Step 2: At the bottom, go to the Benefits tab, then tap View Details below the Online protection with a VPN section.

google one app interface

  • Step 3: Toggle off Enable VPN.

turn off google one vpn

  1. Contact Your Carrier

If your phone calls go straight to voicemail after trying all the above, contact your carrier for help. They may be able to troubleshoot the problem or determine if there is a service outage in your area.

And if your carrier confirms that there is no service outage or billing-related block, the problem may be with your phone itself. You may need to try resetting your phone to factory settings or taking it to a repair shop.

  1. The Caller Used Ringless Voicemail

Ringless voicemail is a service that allows businesses to bypass your phone’s ringtone and send you pre-recorded messages directly to voicemail. Ringless voicemail is often used for marketing purposes. If you think you’re receiving ringless voicemail calls, you can contact the company calling you and ask them to remove you from their list.

Part 2: Not Clear About the Root Cause? Troubleshoot Directly by Wondershare Dr.Fone

If you’re unsure what’s causing your calls to go straight to voicemail, you can try using the Dr.Fone System Repair tool. This software can scan and repair your phone for any underlying problems, which may fix the issue and get your calls ringing again.

Dr.Fone supports over 1000 Android models, including unlocked Motorola Moto E13 models and models from carriers like AT&T and Vodafone. It has an intuitive interface and is easy to use, even for beginners. Learn below the steps on how to use Dr.Fone System Repair to fix incoming calls that dial straight to voicemail:

  • Step 1: Download Dr.Fone on your computer, then launch it once installed.

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4,118,635 people have downloaded it

  • Step 2: Connect your smartphone to your desktop or computer using a USB cable. Next, from the Toolbox homepage, select System Repair.

dr.fone system repair toolbox

  • Step 3: Select Android as the Motorola Moto E13 device type.

select device type on dr.fone

  • Step 4: Click Start to begin repairing your smartphone.

dr.fone start system repair

  • Step 5: Select the Motorola Moto E13 device details on the Name, Model, Country, and Carrier drop-down lists. Next, select the agreement checkbox, then click Next to proceed.

choose device information to repair

  • Step 6: Follow the in-app instructions to enter Download mode on your Motorola Moto E13, then click Next.

android devices to enter download mode

  • Step 7: Wait while the app downloads the firmware; once done, click Fix Now.

firmware downloaded ready to use

  • Step 8: Enter the code in the input box to verify the Motorola Moto E13 device information in the dialogue box, then click Confirm.

confirm device information

  • Step 9: The app will start repairing the system issue on your Motorola Moto E13. Once completed, your app should restart, then click Done to close the app.

repaired android device system issue

You May Also Like:

Top 5 Best Android System Repair Apps

How to Fix It: Android Stuck on Boot Screen?

How to Flash Dead Android Phone Safely

Conclusion

When your phone calls go straight to voicemail without ringing, it can be a frustrating and disruptive experience. Not only do you miss important calls from work, friends, or family, but it also leaves you feeling disconnected and out of the loop. As a temporary measure to avoid missing important calls, check your voicemail regularly.

For a prompt solution, consider using Dr.Fone if incoming calls on your phone go straight to voicemail. It is a powerful mobile solution that can also address other system problems, including stuck boot loops, app crashes, black screens, and bricked devices. If you consistently experience this issue, it’s advisable to reach out to a professional for assistance.

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  • Title: Super Easy Ways To Deal with Motorola Moto E13 Unresponsive Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-19 23:54:30
  • Updated at : 2024-03-21 12:50:43
  • Link: https://howto.techidaily.com/super-easy-ways-to-deal-with-motorola-moto-e13-unresponsive-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.