Super Easy Ways To Deal with Motorola Moto G13 Unresponsive Screen | Dr.fone

Super Easy Ways To Deal with Motorola Moto G13 Unresponsive Screen | Dr.fone

Ariadne Lv13

Super Easy Ways To Deal with Motorola Moto G13 Unresponsive Screen

The evolution of smartphones signifies the development of mobile communication technology. Different from the initial years, they are not just used for messaging and calling but have many other applications. Motorola Moto G13 cell phones are presently utilized for perusing the Internet and exploring through maps, photography, videography, and numerous other used cases. A development in arranged availability goes hand-in-hand with the development of cell phones.

Motorola Moto G13 smartphones are gaining popularity owing to their low costs, high quality, and innovative features. High-resolution cameras, extensive battery life, and lightning-fast processing are just a few of the advantages of these mobile devices. Nevertheless, customers may sometimes need help with issues, such as a non-functioning Motorola Moto G13 touchscreen, which may be challenging.

Some common issues might arise for Motorola Moto G13 phone users. The Redmi note 4 touch not working is a serious problem. It can only go up to the initialization screen. In this guide, you’ll find the information you need to troubleshoot and fix the most common problems reported by Motorola customers.

What causes a Motorola Moto G13 Screen to be unresponsive?

The screen on your Motorola Moto G13 phone could stop responding for several reasons. The touchscreen, the system software, or the hardware itself might all be at fault. To effectively address an issue, it is crucial to locate its origins.

The following are some potential reasons for an unresponsive screen on a Motorola Moto G13 device, along with descriptions of each.

There are signs of soft bricking

A touch screen not working on Motorola Moto G13 smartphones indicates a soft brick (recoverable by firmware update), often caused by a defective or undercharged battery. System file corruption, old firmware, or failed upgrades are all possible causes. Several customers have complained that after installing a software update, their Motorola Moto G13 4 or 5 device’s screen became unresponsive and remained at the boot logo.

There might be issues with the Motorola Moto G13 device itself

Screens on Motorola Moto G13 devices may become unresponsive for a variety of hardware-related reasons. A broken LCD panel, faulty touch sensor, or loosened ribbon wires are all possible causes. Every Motorola Moto G13 device, including the Note 4 and 5, is susceptible to these problems.

There might be errors in the updated software

The Android operating system is adjustable. Some of our technological advancements may backfire on us. The phone won’t power on or become stuck in a boot loop where the logo will only show intermittently. For example, some Motorola Moto G13 4 and 5 users have reported their screens are unresponsive after a software update, rendering the Motorola Moto G13 device unusable.

The common solutions to solve a Motorola Moto G13 Screen unresponsive

Could anything be more annoying than a broken touchscreen on your Motorola Moto G13 phone? If this happens, the gadget is useless, and you won’t be able to do even the simplest tasks. Even so, it’s common for the screen to cease responding to touches.

Before taking the item in for repairs, see if you can figure out the problem independently. Do you want to learn the method? If the touch screens on your Motorola Moto G13 stop working, don’t panic; we’ll teach you exactly what to do.

Solution 1: Try to restart your device

restart your phone

Giving your Motorola Moto G13 a restart is one of the most common solutions if you encounter an unresponsive screen on your phone. Here’s how.

Step 1: Press and hold the power button until the screen becomes black;

Step 2: After 1 minute or so, hold the power button again to power on the Motorola Moto G13 device.

Solution 2: Check your charging port and battery

xiaomi battery and charger

If the battery of your Motorola Moto G13 is empty, your screen is expected to be unresponsive. To fix that, here are some easy steps for you:

  1. Charge your phone.
  2. Leave it for about an hour.
  3. Come back to check. Turn your phone on.
  4. Test if the touchscreen is now working.

Solution 3: Contact Customer Service

xiaomi contact customer service

Let’s assume you’ve applied every possible course of action. For example, your Motorola Moto G13 4 touchscreen is still unresponsive. You may contact the brand’s customer support department if you need assistance. When the time comes, they’ll always know what to do.

Based on the customer’s feedback, one of the frequent issues of the Motorola Moto G13 is when the screen becomes unresponsive. These issues should not usually happen, but if you find yourself in this dilemma, a list of other solutions below will help you.

Solution 4: Turning on your full screen option offered by MI

full screen options

Steps to activate full screen gestures

Step 1: Browse you setting

Step 2: Search for full screen display

Step 3: From here, tap the screenshot on the right with the toggle labeled Full screen gestures

This may include gestures to get used to but it will also fix when your touchscreen sometimes stops responding.

Solution 5: Backup and Factory Reset is always a choice

factory reset on android

Doing a factory reset may be your last remaining choice if the preceding solutions are unsuccessful. If you do this, all of the information on your phone will be deleted.

Easy Steps in Doing a Factory Reset

  1. Press the power button until the phone shuts down
  2. When your phone shuts down, press and hold the power buttonand Volume down button at the same time until the Android logo displays on the screen.
  3. Recovery Menuwill appear in your screen, press volume down button until Factory reset is highlighted
  4. Press thepower button in selecting the Factory reset option and your phone should restart automatically.

Solution 6: Using Dr. Fone Android Repair Toolkit

dr fone system repair

If you want to fix issues like this, most simply, Dr. Fone offers that. It is made to provide you with a complete mobile solution. You may have your phone fixed without losing any information. Dr. Fone’s many handy tools will quickly get your phone back in working order.

How to avoid a Motorola Moto G13 screen unresponsive?

Users may take several precautions to avoid the Motorola Moto G13 screen unresponsive problem. Stop using any app stores or other unofficial app providers. There is a risk that doing so may damage your device or introduce viruses that will force your phone to restart. There’s also a risk of losing important information like photos and files.

Regularly updating the Motorola Moto G13 phone’s software is necessary to keep it running smoothly and free of issues. Tools like Dr. Fone allow users to periodically maintain and restore data by cleaning the cache and deleting unused applications.

Avoiding severe temperatures and humidity may protect the Motorola Moto G13 device’s internal components and keep the screen responsive. Using high-quality charging cords is also recommended. For once, consumers won’t have to worry about breaking the screen because they accidentally dropped their cell phones. If users follow these measures, they may reduce the likelihood that their Motorola Moto G13 smartphone will have an unresponsive screen.

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Conclusion

Sometimes, Motorola Moto G13 smartphones may experience problems with their screen. This occurs if there is an issue with the functioning of a new app or a software update. Several Motorola Moto G13 phone owners have reported problems with an unresponsive screen. However, the remedies outlined here should help you quickly and efficiently fix the issue and get your phone back up and running. Keep your phone updated, and remember to back up your data often to avoid this problem in the future.

When following the directions, the user may require more research into some troubleshooting techniques. If this is the case, Dr.Fone Repair is usually the solution. The fact that Dr. Fone can continually tweak his system of unresponsive screens is wonderful news. This helpful tool can fix both black screens and endless starting cycles. That’s why it’s an integral part of every modern computer.

Motorola Moto G13 Screen Unresponsive? Here’s How to Fix It

Motorola Moto G13 phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Motorola Moto G13 touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Motorola Moto G13 phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Motorola Moto G13 touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Motorola Moto G13 Screen Unresponsive?

There are several reasons why a Motorola Moto G13 phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Motorola Moto G13 screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Motorola Moto G13 Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Motorola Moto G13 device unusable.

  • Equipment is worn out: Hardware problems can also cause Motorola Moto G13 screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Motorola Moto G13 model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Motorola Moto G13 Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Motorola Moto G13 Screen Unresponsive

In the previous section, we identified the possible causes of Motorola Moto G13 screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Motorola Moto G13 model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Motorola Moto G13 black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Motorola Moto G13’s touch screen and power button issues, such as unresponsiveness. By restarting the Motorola Moto G13 device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Motorola Moto G13 device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Motorola Moto G13logo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Motorola Moto G13 device from functioning correctly. Leaving the Motorola Moto G13 device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Motorola Moto G13 device can be recharged and turned back on, potentially resolving the issue.

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3. Contact Custom Service

xiaomi contact customer service

If restarting the Motorola Moto G13 device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Motorola Moto G13 device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Motorola Moto G13 Y2 and Motorola Moto G13 5A.

4. Optimize Device Performance

One solution is to optimize the Motorola Moto G13 device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the Motorola Moto G13 device and perform a factory reset, which can help reset the Motorola Moto G13 device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Motorola Moto G13 device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Motorola Moto G13 Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Motorola Moto G13 Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Motorola Moto G13 Redmi 5A.
  • Select All files on the phoneto make a complete format of the Motorola Moto G13 Redmi 5A.

factory reset on xiaomi 5a

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6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Motorola Moto G13 devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Motorola Moto G13 Y2 and Motorola Moto G13 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Motorola Moto G13 device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Motorola Moto G13.

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dr fone repair on xiaomi devices

How To Avoid A Motorola Moto G13 Screen Unresponsive?

To avoid facing a Motorola Moto G13 screen unresponsive issue, users can take several preventative measures. One important step is to update the Motorola Moto G13 phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Motorola Moto G13 device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Motorola Moto G13 device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Motorola Moto G13 device runs smoothly and reliably.

safe Downloadsafe & secure

Conclusion

Encountering a Motorola Moto G13 screen unresponsive issue can be a common problem for some Motorola Moto G13 phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Motorola Moto G13 phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Motorola Moto G13 phone without any interruptions.

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How To Fix Part of the Touch Screen Not Working on Motorola Moto G13

You probably touch the screen of your phone hundreds of times per day. It’s no surprise that smartphone touchscreens are one of the most common components to fail, given their delicate glass construction. However, a part of the touch screen not working on your Motorola Moto G13 does not necessarily mean it is a hardware issue. There could be other reasons why your Android’s touch screen stopped responding.

If your phone’s touchscreen frequently fails to respond, there are several things you can try before calling a professional. This article will reveal those proven fixes you can easily perform independently.

Part 1. Why Is Part of My Screen Not Working

There are two possible causes as to why your phone’s touch screen is not working. One is the touch screen may have been damaged, and the other is the Motorola Moto G13 device may be experiencing technical difficulties.

If you drop your phone and it becomes stuck against something, the touch screen’s connectivity may fail. Only a part of the touch screen may sometimes become damaged and unresponsive. That may also occur when there is a technical failure, such as the phone hanging. A part of the touch screen not working can occur when malware is downloaded or when phone settings are changed.

Now, the problem can affect any Android phone, and users may encounter the following error messages on their respective phone models:

  • Motorola Moto G13 P40 lite half touch screen not working
  • Nexus touch screen not working
  • LG screen is unresponsive to touch
  • Motorola Moto G13 left side of the screen is not working
  • Redmi’s whole screen is unresponsive to touch

Part 2. Different Types of Touch Screen Issues and What You Should Check Before Fixing

You may experience a variety of touch screens not working on Android issues:

  • A certain part of the touch screen is not working.
  • Your touches do not register on the touch screen.
  • The touch screen incorrectly responds to your touch.
  • Half touch screen is not working.
  • The touch screen becomes frozen or hangs.
  • The screen flashes, flickers, or remains blank.
  • Theleft side of the phone screen is not working.

Before proceeding to how to fix an unresponsive touch screen on an Android device, you should complete the following steps:

  • Examine the screen of your device. Check to see if it is cracked or chipped.
  • If the screen is damaged, it must be replaced.
  • Remove the Motorola Moto G13 device cover and screen protector if they are not damaged.
  • If there is a sticker on the Motorola Moto G13 device screen, you must remove it.
  • Before continuing, make sure your screen is spotless.

Part 3. How To Fix Part of the Touch Screen Not Working (No Physical Damage)

If you have already tried running the Motorola Moto G13 device in diagnostic mode and verified that it is not physically damaged, then the problem is most likely technical. If your Motorola Moto G13’s screen is not responding to touches for technical reasons, follow the methods below to resolve the issue.

Restart Your Device

When your touch screen stops working, the first thing you should do is restart your device. The operation is known as soft resetting. You cannot turn your device off from the option on the screen because the touch screen is not responding. Here are the steps to take.

Step 1: Hold the “Power” button until the Motorola Moto G13 device turns off.

Tip: If you hold down the power button for a few seconds, you will see the “Power Off” and “Restart” options on the screen. You can’t use it because the entire screen isn’t responding. Hence, you should press and hold the “Power” button for as long as necessary.

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restart android with power button

Step 2: When the Motorola Moto G13 device turns off, wait a few seconds.

Step 3: Press and hold the “Power” button to restart the Motorola Moto G13 device.

Check to see if the Android auto touch screen is not working problem has been resolved. Otherwise, proceed with the following methods.

Turn On Safe Mode

You should switch to Safe mode whenever an application or piece of software causes a problem on your device. Only the most fundamental system components are loaded and used when operating in Safe mode.

If your touch screen is functional in safe mode, the issue is most likely internal. You can quickly fix the Android touchscreen issue by following the prompts given below to activate the safe mode:

Step 1: To force a restart, press and hold the Motorola Moto G13 device’s “Power” button for an extended period.

Step 2: Maintain pressure on the “Power” button. Take your finger off it once you see the manufacturer’s logo.

Step 3: When you let go of the “Power” button, press and hold the “Volume Down” button. After that, a “Safe Mode” label will appear in your screen’s lower-left corner.

turn-on-safe-mode-android

Turn Off Developer Options

Every smartphone is bound to have limitations. However, smartphone makers include a “Developer Options” menu for advanced users. Here, restrictions are removed, and user preferences can be customized.

If you enable Developer Options on some Android devices, they may stop working properly. If you have recently activated Developer Options and your touchscreen is no longer responding as expected, you should disable it. To do so, follow the instructions below:

Step 1: Launch the Settings app on your device.

Step 2: Select the System menu item, which usually locates at the bottom of the screen.

Step 3: Tap the Advanced options menu, then select Developer Options.

Step 4: You will then find the switch to turn it on or off. Disable itby toggling the button off.

turn off developer options in android

Step 5: Restart your device to check if the part of the touch screen not working issue has been resolved.

Reset Device to Factory Settings

Resetting your device to its factory settings will return it to its state when you first unboxed it. All your phone’s data and installed apps will be erased, including any malware on your device that may be causing the issue to occur. Here’s how to restore your device to factory settings:

Step 1: Since your touch screen is not working, you can factory reset it using Google’s Find My Device web service.

Step 2: Go to Find My Device from any device and sign in to the Google account associated with the damaged screen device.

Step 3: After successfully logging in, you will see your device’s name. Select the Erase Device option.

google find my device feature

Step 4: Confirm by pressing the Erase Device button.

Tip: Since all your data will be removed, it’s recommended to back up your data first before resetting your device to factory settings.

erase device to factory reset android

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Part 4. Fix Using a Third-Party App – Wondershare Dr.Fone

If you’ve exhausted all other options and still can’t fix your Android’s part of the touch screen not working issue, it’s time to resort to Dr.Fone – System Repair! It allows you to repair Android system issues with a single click.

Many users have reported exceptions on their Android devices, such as touch screen failure, black screen of death, system UI failure, app crashing, etc. And in this case, people should seek an Android repair tool.

Dr.Fone – System Repair has made it easier than ever for Android users experiencing technical issues with their device, including an unresponsive touch screen, among other system issues. The best part is that no data will be lost while repairing Android system issues.

Follow the steps given below on how to use Wondershare Dr.Fone System Repair for Android:

Step 1: Select the System Repair option from the main window after starting Dr. Fone.

drfone system repair home page

Step 2: Connect your Motorola Moto G13 or tablet to the computer using the appropriate cable. Choose Android Repair from the three options shown on the left side of the screen.

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drfone android repair

Step 3: The device information screen will appear in the next window. There, input your device’s unified brand, name, model, country/region, and carrier information. Then click Next after you confirm the warning.

drfone android repair device information

The Android repair procedure may wipe out all data on your device. To confirm and proceed, enter “000000”.

Note: It is strongly advised that you back up your Android data before attempting Android repair.

drfone android repair confirm action

Step 4: Before repairing your Motorola Moto G13, you must boot it into Download mode. To boot your Motorola Moto G13 or tablet into DFU mode, follow the steps below:

For a device that has a Home button:

  1. Turn off your phone or tablet.
  2. Hold the Volume Down, Home, and Power buttons for 5 to 10 seconds.
  3. To enter Download mode, release all the buttons and press the Volume Up button.

download mode repair android with home button

For a device that lacks a Home button:

  1. Turn off the Motorola Moto G13 device.
  2. Hold the Volume Down, Bixby, and Power buttons for 5 to 10 seconds.
  3. To enter Download mode, release all the buttons and press the Volume Up button.

download mode repair android without home button

Step 5: Then press the Next button. The program will then download the firmware. After downloading and verifying the firmware, the program will automatically repair your Motorola Moto G13. And in a while, your Motorola Moto G13’s system issues will be resolved.

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Supported OS

Check Dr.Fone’s supported operating systems below before using the application to fix your mobile technical issues.

Platform Supported OS
Windows Windows 11/10/8.1/8/7/Vista/XP
Mac Mac 14/13/12/11/10.15/10.14/X/10.13/10.12/10.11/10.10/10.9/10.8

Key Features

Dr.Fone – System Repair is a data management and recovery tool that contains several toolkits in one program, each designed to repair a specific phone problem. Check out its key features below:

  • One-click Android Repair Tool
  • Troubleshoots and repairs a wide range of Android system problems, including black screen of death, Play Store not working, apps crashing, phone stuck in a boot loop, and bricked Android issues
  • A high success rate for fixing Android system issues
  • Fixes Android system back to normal

Pros

Here are the advantages of using Dr.Fone – System Repair:

  • Highly intuitive UI/UX/. No need for any skill to operate it
  • Provides a comprehensive set of toolkits, including advanced data recovery and system repair
  • Data management is simple and seamless for both Android and iOS devices
  • Data backup with Dr. Fone is simple and quick.

Cons

Check below to know Dr.Fone – System Repair’s limitations:

  • Depending on the toolkit required, the program can be costly.

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Conclusion

Fixing an Android part of the touch screen not working issue can be quickly done with just a few fixes you can do on your own. However, there may be times when the solutions provided above may not work, and the worst part is factory resetting your phone erases all your data.

That’s why Dr.Fone – System Repair might be your best solution. It has all the tools you need to keep your Motorola Moto G13 100%. Not only that, but with Dr.Fone, you can repair your Android system issues without dealing with any data loss.


  • Title: Super Easy Ways To Deal with Motorola Moto G13 Unresponsive Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 11:32:45
  • Updated at : 2024-07-31 11:32:45
  • Link: https://howto.techidaily.com/super-easy-ways-to-deal-with-motorola-moto-g13-unresponsive-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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