Tecno Camon 30 Pro 5G Not Connecting to Wi-Fi? 12 Quick Ways to Fix | Dr.fone
Tecno Camon 30 Pro 5G Not Connecting to Wi-Fi? 12 Quick Ways to Fix
Nowadays, it’s pretty much essential to have your Tecno Camon 30 Pro 5G or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.
This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.
There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.
Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Tecno Camon 30 Pro 5G connected and free from problems and issues.
Part 1: Restart your Tecno Camon 30 Pro 5G
Begin by powering off your Tecno Camon 30 Pro 5G and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.
Part 2: Turn on Airplane mode and turn off
Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.
Part 3. Check Wi-Fi Router settings
The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Tecno Camon 30 Pro 5G. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.
However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.
- Go to your internet router and check the indicator lights
- While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
- Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
- Call up your internet provider to see if there’s an internet connection issue in your area
- Open your web browser and log into your router settings to ensure your Tecno Camon 30 Pro 5G is connected to the Wi-Fi network and is allowed to send and receive data
Part 4. Boot your Android in safe mode
If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Tecno Camon 30 Pro 5G itself. Fortunately, there are ways you can see whether this is the problem.
The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Tecno Camon 30 Pro 5G, but the basic process goes as follows;
- Turn off your Tecno Camon 30 Pro 5G by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Tecno Camon 30 Pro 5G device is completely off
- Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
- You will see the words ‘Safe Mode’ appear on your screen as the Tecno Camon 30 Pro 5G device loads
- Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works
If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.
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Part 5. Check the Android Wi-Fi adapter
If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Tecno Camon 30 Pro 5G itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.
You need to check both of these to make sure your connection is working properly.
- If using an Android Wi-Fi adapter, make sure all the Tecno Camon 30 Pro 5G device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
- If you’re using a router adapter, make sure it’s set up properly, and your Tecno Camon 30 Pro 5G is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
- Whichever method you’re using, try disconnecting your Tecno Camon 30 Pro 5G and forgetting the network, and then reconnecting and entering the right password to refresh the connection
Part 6. Check SSID and IP address on Android
To make a Wi-Fi connection work, your Tecno Camon 30 Pro 5G needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.
Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Tecno Camon 30 Pro 5G. Here’s how to check on your Tecno Camon 30 Pro 5G to make sure everything is correct.
- Tap the Settings menu option, followed by Wi-Fi on your Tecno Camon 30 Pro 5G
- Turn on your Wi-Fi network and connect it to your router
- Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
- Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches
When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.
Part 7. Fix Android system issues in one click
If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Tecno Camon 30 Pro 5G. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.
You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.
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To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.
Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.
Once installed, connect your Tecno Camon 30 Pro 5G to your computer using a USB cable, and open the software, click “System Repair”.
Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.
Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.
Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.
Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.
Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.
The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!
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Part 8. Check the Wi-Fi connectivity on another phone
When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.
Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;
- Get another Android or iOS phone or tablet
- Open the Settings menu and connect to the Wi-Fi network you’re having problems with
- Enter the password and connect to the network
- Open a web browser on the phone and try loading a web page
- If the page loads, you know the Wi-Fi network isn’t the problem
- If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network
Part 9. Change the password of the Wi-Fi
Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;
- Log onto your computer and open your Wi-Fi settings
- Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
- Change the password to something complicated using all available digits and characters
- Save the password and restart the router to disconnect all devices
- Now connect your Tecno Camon 30 Pro 5G to the router using the new password
Part 10. Reset network settings on Android
Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Tecno Camon 30 Pro 5G, hopefully removing the bugs and allowing you to connect.
Here’s how you can do this easily on your Tecno Camon 30 Pro 5G;
- From the home screen of your Tecno Camon 30 Pro 5G, open the Settings menu
- Tap the Backup & Reset option
- Tap the Reset Network Settings option
- Tap the Reset Network option
- If you need to, enter the PIN number or passcode for the Android device, and the Tecno Camon 30 Pro 5G device will confirm the reset has taken place
- Reconnect your Tecno Camon 30 Pro 5G to your Wi-Fi network for the changes to take effect
Part 11. Clear partition cache in recovery mode
As you continue to use your Tecno Camon 30 Pro 5G, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.
- Turn off your Tecno Camon 30 Pro 5G
- Turn it on by holding down the power button, volume button, and home button
- When your phone vibrates, let go of the Power button, but continue to hold the volume button
- When a menu is displayed, use the volume buttons to navigate the menu
- Select the Android System Recovery option, followed by Wipe Cache Partition
- Restart your device and connect to the internet
Part 12. Reset factory settings
If worse comes to worst, another option you have is to factory reset your Tecno Camon 30 Pro 5G. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.
However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.
- Open the Settings menu on your Tecno Camon 30 Pro 5G
- Navigate to System > Advanced > Reset Options
- Tap the Reset phone option, and enter your PIN code if required
- Tap Erase Everything
- Wait for your phone to complete the process
- Restart your device and connect to the internet
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Android Screen Stuck: General Tecno Camon 30 Pro 5G Partly Screen Unresponsive
Over time, both stuck and dead pixels on phone screens can make it challenging to enjoy your device features, especially if they are in a critical area. In addition to making your phone look less appealing, they can make it hard to use for big tasks like texting, surfing, or taking pictures.
Fortunately, there are ways to overcome this, and one of the best is Dr.Fone. In this article, you will discover more about these broken pixels on phones, which of the different methods works for you, and why it is worth considering. By the end of this article, you will have the knowledge and tools you need to get your phone working like new again.
Part 1: Understanding Stuck and Dead Tecno Camon 30 Pro 5Gs on Phone Screens
While dead and stuck pixels on the phone may seem similar, there are important distinctions between the two. Read on to discover the differences and what causes them.
Stuck Tecno Camon 30 Pro 5Gs on Phone
A stuck pixel phone is always on, so it shows up on a touchscreen as a bright, persistent dot of red, green, blue, or white. Combinations are also possible, and although it is usually stationary, this dot occasionally flickers.
Dead Tecno Camon 30 Pro 5Gs on Smartphones
In contrast to the stuck pixel, the dead pixel subpixels are all left unpowered, turning them off. A dead pixel on the phone is a tiny, persistent rectangle of black or white color on the part of the phone screen not working.
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Some Differences Between Stuck and Dead Tecno Camon 30 Pro 5Gs on Phone
Stuck pixels may have less effect on the user experience than dead pixels on the phone screen since they still display color. But dead pixels may be more disturbing because they are either black or white.
It is easy to mistake stuck and dead pixels on the phone for one other, but they are unique issues with different causes and effects. Read on to understand the differences and how they affect your phone’s display.
- Power. The stuck pixel on your device always receives energy, causing it to display a specific color while the dead pixel is permanently off, resulting in a black spot on your phone screen.
- Possibility of repair. You can quickly fix ****stuck pixels on the phone,****while some may even disappear on their own. However, dead pixels are more challenging to repair.
- Occurrence. The stuck pixel is a common issue that often affects older or less-used displays, while dead pixels rarely appear on digital cameras and sensors.
Factors That Contribute to Stuck and Dead Tecno Camon 30 Pro 5Gs on Mobile Devices
Stuck and dead pixels on phone screens can happen for various reasons, including manufacturing defects, physical damage, and age-related wear and tear. These broken pixels on the phone can hurt the user experience, and it is essential to know the root causes to prevent them from occurring in the first place.
- Manufacturing defects. During manufacturing, some pixels may not work due to poor quality control, resulting in stuck or dead pixels on the phone In other words, if the power transfer issue isn’t completely fixed, you might see more dead pixels.
- Physical damage. Accidents such as dropping the phone or exposure to extreme heat or cold can damage the screen and cause stuck or dead pixels. For instance, the upper part of the touch screen not workingmay also occur due to pressure on the display when the phone is placed in a pocket with other sharp objects.
- Age-related wear and tear. Over time, the display on your phone may start to wear out, resulting in the appearance of dead or stuck pixels on the phone. It is more common in older devices and those with high usage rates. Factors such as exposure to sunlight or excessive phone use can also contribute to the issue.
Part 2: How To Fix Dead Tecno Camon 30 Pro 5Gs on Phone Screens on Android Devices
It is essential to have the right tools and knowledge to fix dead pixels on your phone screen. Fortunately, you can use several effective techniques to address the issue. In this section, you will discover step-by-step instructions on how to fix dead pixels on phone screens on Android devices.
Option 1: Check Phone Screen Appearance
Before attempting to fix a dead pixel on a smartphone screen, it is necessary to check its appearance and ensure there is no physical damage.
Step 1: Check for chips, cracks, or any other signs of damage on the screen if your phone touch screen is not working in some areas. If you find any damage, you may need to take your phone to a professional repair shop or consider getting a replacement.
Step 2: If you have a screen protector or case, remove them because they can interfere with the process. This step will allow you to get a clear view of the screen and accurately assess the dead pixel on the phone.
Step 3: Remove any gloves you may be wearing and any stickers placed over the screen or sensors. Gloves and stickers can interfere with the touchscreen and affect the accuracy of fixing the broken pixels on the phone.
Step 4: Finally, ensure that your screen is clean and free from any smudges or dirt that could affect the accuracy of fixing dead pixels on the phone. You can use a microfiber cloth to clean your screen gently, making sure not to apply too much pressure or use any harsh chemicals that could damage the screen.
Option 2: Restart Your Tecno Camon 30 Pro 5G
This method may seem simple, but it can be the most effective solution to your problem. Here is how you restart most smartphones available in the market.
Step 1: Press and hold down the power key on your Tecno Camon 30 Pro 5G until the power menu appears.
Step 2: Select Restart on your phone’s screen. It will initiate a reboot of your device.
Tip:
If your Tecno Camon 30 Pro 5G is unresponsive to the usual restart method because a part of the phone screen is not working, try a forced restart by holding the power button for at least 10 seconds.
Option 3: Check If Stuck Tecno Camon 30 Pro 5G Phone Only Appears in Specific Mobile Apps
If the previous method did not work, check if the stuck pixels on the phone only appear in specific mobile apps. Sometimes, stuck pixels may only show up when using particular apps, so identifying which app is causing the issue can help pinpoint the problem.
Step 1: Put your smartphone in Safe Mode.
Note:
Visit the help page for your device’s manufacturer to learn how to activate and deactivate safe mode. Safe mode disables all downloaded programs momentarily.
Step 2: Try touching the screen while your phone is in safe mode. If the display functions as intended, a specific app is likely causing the issue with the stuck pixel phone display. Next, turn off Safe Mode.
Step 3: To resolve issues related to a problematic app on your phone, remove the most recent downloads one at a time, and restart your phone after each uninstallation. Check if uninstalling the app resolves the issue. Once you know the problematic app, you may install the other applications you deleted again.
Option 4: Perform Factory Data Reset
Consider a factory data reset if the previous options did not resolve your issue with stuck or dead pixels on the phone screen. This process will erase all data from your device, so remember to back up any important information before proceeding.
Step 1: Open the Settings application.
Step 2: Choose System > Reset > Erase all data (factory reset) > Erase all data.
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Note:
It is crucial to wait for the system to finish deleting all data during the factory data reset. For instructions tailored to your device, see your manufacturer’s help page.
Option 5: Use Wondershare Dr.Fone – Complete Mobile Solution
Dealing with the stuck pixels on the phone can be a challenging issue to tackle. Although Dr.Fone may not be able to fix this issue directly, it can still provide support with other problems you might face during the process. This includes content backup and recovery, as well as system repair for other system issues such as a black screen, being stuck in a boot loop, forced termination, and more. In this section, you’ll learn how to use Dr.Fone’s System Repair feature.
Step 1: Install and launch Dr.Fone, then click System Repair.
Step 2: Choose either Android or iPhone, depending on the type of device you have.
Note:
Wondershare Dr.Fone provides support for Tecno Camon 30 Pro 5G S22 as well as other popular Tecno Camon 30 Pro 5G models.
Step 3: Select the type of Android issues your phone has then click Start.
Step 4: Choose the corresponding Brand, Name, Model, Country, and Carrier from each drop-down menu and click Next.
Step 5: Connect your device to your computer and follow the in-app instructions to enter the Download mode, then click Next.
Step 6: Your device will need to have the new Android firmware flashed onto it, which Wondershare Dr.Fone will take care of. Simply wait while the process completes.
Part 3: Benefits of Using Dr.Fone on Phones With Dead Tecno Camon 30 Pro 5Gs
If your phone’s screen is malfunctioning or some features are inaccessible due to stuck or dead pixels, following the steps to fix dead pixels on the phone may be challenging. Resetting your phone and backing up data can also be a hassle.
The good thing is Dr.Fone can help you with these issues, making the process easier and more efficient. This app offers a variety of benefits and features that can help you find a quick and effective fix for your smartphone.
Backup and recovery of data. Dr.Fone offers a straightforward way to back up your vital data from iOS and Android smartphones and selectively restore specific files when needed. This feature is essential for those who have lost important files due to a phone’s damage, malfunction, or accidental deletion. It allows you to recover data and avoid potential data loss.
Ease of use. The software is user-friendly and easy to navigate, making it accessible to anyone without advanced technical knowledge.
Safety. The software is safe and secure, ensuring that your data is not compromised during the process. This feature is for users concerned about the confidentiality of their data and wants to ensure that their personal information is not shared or stored on the internet.
Part 4: Frequently Asked Questions
Aside from the methods and tools discussed for fixing dead pixels on phone screens and stuck pixels on the phone, you may still have some questions regarding the issues. Whether you are dealing with a single stuck pixel or a cluster of dead pixels, this section aims to provide you with helpful insights.
1. Can Dead Tecno Camon 30 Pro 5Gs Fix Themselves?
No, a dead pixel on the phone is permanent. There is a much lower chance that dead pixels will self-correct over time. They are often impossible to fix using any of the widely used techniques. Unlike stuck pixels, they rarely have a chance of recovery. Before giving up, verify if the pixel is dead, as stuck pixels may be fixable.
2. Can Dead Tecno Camon 30 Pro 5Gs Worsen?
Dead pixels cannot spread because each pixel functions independently of the others. Thus, a dead pixel on the phone does not affect surrounding pixels. However, it can be a nuisance for users, especially if it appears in prominent parts of the screen. Call an expert if you see that it is spreading so they can diagnose the issue and assess whether a repair is possible.
3. Why Are Dead Tecno Camon 30 Pro 5Gs Spreading on My Tecno Camon 30 Pro 5G?
It simply signifies that this specific area of your screen had poor manufacturing quality or is physically damaged if you have a patch of closely spaced dead pixels on your phone. When a group of dead pixels is close together, it indicates localized damage or defect to that specific area. So, the pixels in that region no longer produce light or color.
4. How Many Stuck Tecno Camon 30 Pro 5Gs Are Acceptable?
It frequently happens throughout the LCD manufacturing process when one or more subpixels enter an unchanging state, leading to a bright or lifeless pixel. Generally speaking, an acceptable display has 1 to 5 fixed subpixels.
In addition, the essential factor in comparing dead pixel policies is whether or not the policy permits the Tecno Camon 30 Pro 5G devices to be returned, swapped, or repaired when this frequent issue arises.
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Conclusion
You have learned the difference between a stuck and dead pixel on the phone. With this knowledge, you can apply the different tools and techniques for removing stuck pixels on phone screens and how to work around dead pixels on the phone screen. Whether using software like Dr.Fone or employing manual methods such as rebooting or cleaning your device, there are various options you can try.
Remember to back up your data before attempting any fixes and to seek professional help if necessary. If you are still experiencing issues with dead pixels on your phone screen, don’t hesitate to contact your device manufacturer for further assistance.
Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Camon 30 Pro 5G
Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Tecno Camon 30 Pro 5G.
This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”
Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped
The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.
It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:
App or System Update
When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.
App Cache/Data Corruption
The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.
Insufficient System Resources
Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.
Conflicting Third-Party Apps
Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.
Software or Firmware Glitches
Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.
Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped
Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:
Fix 1: Restart/Reboot your Android Device
One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Tecno Camon 30 Pro 5G. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.
So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Tecno Camon 30 Pro 5G and potentially fix the error:
- Step: Long-press your Tecno Camon 30 Pro 5G’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.
Fix 2: Re-insert the SIM Card
There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.
To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.
![reinsert the sim card](https://images.wondershare.com/drfone/article/2023/06/process-com-android-3.jpg)Fix 3: Clear the Cache and Data of the Phone App
The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.
Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:
- Step 1: Find the Phone app on your Tecno Camon 30 Pro 5G and long-press its icon. A small menu will pop up where you need to select “App Info.”
- Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.
Fix 4: Disable Automatic Updates Feature
In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Tecno Camon 30 Pro 5G keeps your apps updated. Disabling this feature temporarily can help resolve the problem.
As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:
- Step 1: Navigate to the Google Play Store app on your Tecno Camon 30 Pro 5G and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”
- Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.
Fix 5: Clear All Apps Cache and Data
When dealing with this error, clearing the cache and data of all apps on your Tecno Camon 30 Pro 5G can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.
It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:
- Step 1: Access your Tecno Camon 30 Pro 5G’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.
- Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.
Fix 6: Clear SIM Toolkit Cache and Data
It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:
- Step 1: On your Tecno Camon 30 Pro 5G, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.
- Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”
Fix 7: Perform Factory Reset
If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.
So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Tecno Camon 30 Pro 5G:
- Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”
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- Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Tecno Camon 30 Pro 5G PIN to confirm the process, and use “Delete All” to start the factory reset process.
Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool
It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.
Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Tecno Camon 30 Pro 5G devices with support for all modern Tecno Camon 30 Pro 5G phones.
Key Features of Wondershare Dr.Fone
- You do not need any technical skills to fix your Android system issues when using Dr.Fone.
- It has the highest success rate in fixing complex software issues related to Android OS.
- Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.
Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone
All you need to fix your Tecno Camon 30 Pro 5G’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:
- Step 1: Link Your Android Device with Wondershare Dr.Fone
To start, connect your Tecno Camon 30 Pro 5G to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.
Project Manager - Asset Browser for 3Ds Max
- Step 2: Enter the Required Details of Your Tecno Camon 30 Pro 5G
Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Tecno Camon 30 Pro 5G. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”
- Step 3: Resolve The process.com.android.phone Has Stopped Issue
The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Tecno Camon 30 Pro 5G by entering the code “000000.”
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Conclusion
To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Tecno Camon 30 Pro 5G device, and even performing a factory reset.
While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.
- Title: Tecno Camon 30 Pro 5G Not Connecting to Wi-Fi? 12 Quick Ways to Fix | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 11:38:30
- Updated at : 2024-07-31 11:38:30
- Link: https://howto.techidaily.com/tecno-camon-30-pro-5g-not-connecting-to-wi-fi-12-quick-ways-to-fix-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.