Tecno Pop 7 Pro Not Receiving Texts? 10 Hassle-Free Solutions Here

If you are using an Tecno Pop 7 Pro, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Tecno Pop 7 Pro.

It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Tecno Pop 7 Pro phones, even the latest ones.

You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Tecno Pop 7 Pros, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.

Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.

Part 0. Symptoms and Causes of Android Not Receiving Texts

The most common symptoms that would clarify that your Android messaging service is not working right are given below:

• You will stop receiving any texts all of a sudden.
• You can’t send or receive a text message.
• Whenever you try to text someone, the message sent failed notification pop up on the screen.

The reasons why your Android is not receiving texts are given below:

• Network issue
• Insufficient memory
• Mis-configuration of device settings
• Switching of devices
• A glitch in the messaging app
• Software issue
• Carrier problem with the registered network.

Apart from all these reasons, some additional causes are also there that can lead to this issue.

Part 1: One-click to Fix Android not Receiving Texts by Android System Repair

If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.

You surely need to try the software as it can perform the following tasks:

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Android repair tool to fix Android Not Receiving Texts

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You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:

Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Tecno Pop 7 Pro to the computer and choose the Android Repair mode, and hit the Start button to begin.

Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.

Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.

It won’t take long, and your Tecno Pop 7 Pro will be repaired. Now you will be able to receive and send text messages without any hassle.

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Part 2: Remove and Insert the SIM

The easiest thing that you can try if your Tecno Pop 7 Pro is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.

Part 3: Check Network Connection

Another simple method that you can try if you are not receiving text messages on Tecno Pop 7 Pro phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.

Part 4: Consult your Carrier about the Data Plan

Maybe you are unable to get messages on your Tecno Pop 7 Pros because your existing data plan has expired. You can directly contact your Carrier about the issues where your Tecno Pop 7 Pro is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.

Part 5: Try the SIM card in Another Phone or Slot

Sometimes, people complain that Tecno Pop 7 Pro is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.

When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.

Part 6: Clear the Cache of Messaging App

In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.

Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.

Step 2: Click on the Clear Cache button and wait as the Tecno Pop 7 Pro device free up the memory of your device.

Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.

Part 7: Delete Useless Messages to Free Up Space

Sometimes, if you are not receiving text messages on Tecno Pop 7 Pro, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.

Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.

Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.

Part 8: Try a Third-party Messaging App

If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.

Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!

Part 9: Ensure your Phone is Fully Charged

Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.

Part 10: Ensure It’s Not An iMessage From iPhone

If the Tecno Pop 7 Pro phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:

Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.

If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.

## Part 11: [Update Your Android](https://drfone.wondershare.com/android-update/samsung-update.html)

Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.

Conclusion

Now you know several methods that can work if the Android messaging app is not working.  If you experience this kind of issue with your Tecno Pop 7 Pro, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.

11 Ways to Fix it When My Tecno Pop 7 Pro Won’t Charge

What would you do if your phone or other device’s battery is draining? You will plug it into a power source. Right? What if you realize that your phone won’t charge? My phone won’t charge, and the Tecno Pop 7 Pro tablet won’t charge is a common problem.

Android devices are very prone to this problem, and hence Android device owners complain frequently that My Tecno Pop 7 Pro won’t charge even when it is plugged into a power source properly. The reason behind the phone won’t charge, or Tecno Pop 7 Pro tablet won’t charge are not very complicated and, therefore, can be dealt with by you sitting at home.

A charging problem can occur due to a temporary software crash. It is also possible that a corrupted device cache may be causing such a glitch. Another reason for phones not to charge normally or charge slowly is an inappropriate power source or defective charging cable and adapter. All these and many more problems will be cured in the 10 solutions to fix My Tecno Pop 7 Pro won’t charge error.

So if you’re still thinking about why won’t My Tecno Pop 7 Pro charge, read on to find out solutions to fix My Tecno Pop 7 Pro won’t charge problem.

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Part 1. One-click solution to fix Android phone won’t charge

While you are upset over ‘why My Tecno Pop 7 Pro won’t charge?’, would you mind us helping you around?

Well, we have got Dr.Fone - System Repair (Android) at your fingertips to get rid of this annoying phone won’t charge issues (caused by system corruption). Whether the Tecno Pop 7 Pro device froze or became unresponsive, bricked, or got stuck on the Tecno Pop 7 Pro logo/blue screen of death or apps started crashing. It can fix every Android system problem.

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Note: When you are stressed over ‘why won’t My Tecno Pop 7 Pro charge’, we are ready to eliminate the tension and make things easier for you. But, before you start fixing the phone won’t charge the problem, make sure to back up the Android device . This fixing process might wipe out all the Tecno Pop 7 Pro device data.

Phase 1: Preparing and connecting the Android device

Step 1: Install and then run Dr.Fone - System Repair (Android), the ultimate Android repair software on your PC. Hit the ‘System Repair’ tab, followed by connecting your Tecno Pop 7 Pro.

Step 2: Tap on the ‘Android Repair’ option and then click ‘Start’ for moving ahead.

Step 3: Mention the detailed information about your Tecno Pop 7 Pro under the Tecno Pop 7 Pro device information section. Press ‘Next’ then on.

Phase 2: Get to ‘Download’ mode for repairing the Tecno Pop 7 Pro device

Step 1: It’s essential that you put the Android device under ‘Download’ mode to resolve the phone won’t charge the issue. Here comes how to do –

• With a ‘Home’ button device, switch off it before holding down the set of keys, including ‘Power’, ‘Volume Down’, and ‘Home’ key for 5-10 seconds. Let them go and hit the ‘Volume Up’ key for entering the ‘Download’ mode.

• If the ‘Home’ button is not there, you got to turn down the Tecno Pop 7 Pro device and altogether hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ keys between 5-10 seconds. Soon after you release the keys, tap the ‘Volume Up’ button for entering the ‘Download’ mode.

Step 2: Click ‘Next’ to start downloading the Android firmware.

Step 3: Now, Dr.Fone - System Repair (Android) would verify the firmware and then start repairing the Android system on its own. It will ultimately fix your ‘why won’t My Tecno Pop 7 Pro charge’ trouble.

Part 2. 10 common ways to fix Android won’t charge

1. Check/replace charging cable

Charging cables fray or become defunct after prolonged usage. Therefore, it is advised to always use the Tecno Pop 7 Pro device’s original charging cable or purchase a good quality charging cord, which doesn’t damage your device or your adapter.

It is also very commonly observed that the charging end of the cable which gets connected to the charging port of the Tecno Pop 7 Pro device gets damaged and prevents the current from flowing to the phone/tablet.

2. Check/clean charging port

The charging port in your device is a small opening where the charging end of the cabbie is inserted for the current to flow to the phone/tablet. Very often, we notice that the charging port gets blocked with tiny particles of dirt. The charging port might also get clogged if dirt and dust get accumulated in it, preventing the sensors from receiving and forwarding the current to the Tecno Pop 7 Pro device.

The best way to take this problem is to clean the port with a blunt pin or a soft bristle unused toothbrush. Make sure you clean the port gently and do not damage it or its sensors.

3. Check/replace charging adapter

This method is fairly simple, and all you need to do is check whether or not the charging adapter is working properly as sometimes, the adapter itself is to be blamed for the charge. To make sure that you are not using a defective adapter, connect your charging cable/USB to another adapter. If your device charges normally, it means there is a problem is with your adapter, and you must replace it at the earliest to solve My Tecno Pop 7 Pro won’t charge the issue.

4. Try another power source

This technique is more like a quick trick. It means to switch from one power source to another or use a more efficient and suitable power source. Laptops and PCs charge slower than a direct power source, i.e., a wall socket. Sometimes, the charging speed is slower, and the battery is draining. In such a scenario, choose to charge your device by directly plugging it into a socket on the wall to never experience My Tecno Pop 7 Pro won’t charge problem.

5. Clear device Cache

Clearing Cache is a great technique as it cleans your device and all its partitions. By clearing the cache, all the unwanted data and files stored in your device get deleted, which may be causing glitches in the Tecno Pop 7 Pro device’s software, preventing it from recognizing the current.

Follow the steps given below to clear your device’s cache:

• Visit “Settings” and find “Storage”

• Now tap on “Cached Data”.

• Click “OK” to clear all unwanted cache from your device as shown above.

Try charging your phone after clearing the cache. If your phone doesn’t charge even now, do not worry. There are more ways to help you combat My Tecno Pop 7 Pro won’t charge problem.

6. Re-start/reboot your phone/tablet

Restarting your device to fix why won’t My Tecno Pop 7 Pro charge error is a very effective remedy. This method of rebooting your device not only fixes software glitches but other but also tackles other factors/operations that might be running in the background preventing your device from charging.

Restarting a device is simple and can be done by following the steps given below:

• Long press the power button of your device.

• From the options that appear, click on “Restart”/ “Reboot” as shown in the image below.

To restart your device, you may also press the power button for about 20-25 seconds for the phone/tablet to automatically reboot.

7. Download and install the Ampere App

The Ampere app can be downloaded from the Google Play Store. It is very helpful to fix the why won’t my charge error as it gives you real-time information about your device’s battery consumption, charging status, and other essential data.

If the App gives information in green color, it means all is wetland your device is charging normally, however, if the information before you is in orange, you need to take steps to fix the charging problem.

8. Install software updates

Installing your Android version updates is a good idea as the software is the interface that receives charge from the charging port sensors and gives a command for the phone/tablet to charge. People often continue to use older OS versions, which cause trouble and prevent the Tecno Pop 7 Pro device from charging.

To check for and install updates on your device, you must be connected to WiFi or a cellular network. Next, visit “Settings” and select “About device”. Now click on “Software Update”.

If there is an update available, you will be prompted to download it. Just follow the instructions given before you install a brand new Android OS version on your device.

9. Factory reset your device

Factory Reset is must be done after due deliberation. Remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because once you perform a factory reset on your device, all media, contents, data and other files are wiped out, including your device settings.

Follow the steps given below to factory reset your device:

• Visit “Settings” by clicking the settings icon as shown below.

• Now select “Backup and Reset” and move on.

• In this step, select “Factory data reset” and then “Reset Device”.

• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.

10. Replace your battery

This should be your last resort to fix My Tecno Pop 7 Pro won’t charge problem, and you should only attempt to replace your battery if none of the other techniques work. Also, please consult a technician before purchasing and installing a new battery in your device as different phones and tablets have a different type of battery requirements.

Finally, fixing the phone won’t charge the problem is simple, and therefore there is no need for you to worry as you are not the only one experiencing such an issue. Other Android users have tried, tested, and recommended the methods given above to solve why won’t My Tecno Pop 7 Pro charge or Tecno Pop 7 Pro tablet won’t charge error. So go ahead and try them out now.

My Videos Aren’t Playing on Tecno Pop 7 Pro – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Tecno Pop 7 Pro more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

## What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

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While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

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2. Restart Your Tecno Pop 7 Pro

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

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6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Tecno Pop 7 Pro in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Tecno Pop 7 Pro to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Tecno Pop 7 Pro was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Tecno Pop 7 Pro, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.