Tecno Pova 5 Pro Not Receiving Texts? 10 Hassle-Free Solutions Here

If you are using an Tecno Pova 5 Pro, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Tecno Pova 5 Pro.

It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Tecno Pova 5 Pro phones, even the latest ones.

You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Tecno Pova 5 Pros, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.

Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.

Part 0. Symptoms and Causes of Android Not Receiving Texts

The most common symptoms that would clarify that your Android messaging service is not working right are given below:

You will stop receiving any texts all of a sudden.
You can’t send or receive a text message.
Whenever you try to text someone, the message sent failed notification pop up on the screen.

The reasons why your Android is not receiving texts are given below:

Network issue
Insufficient memory
Mis-configuration of device settings
Switching of devices
A glitch in the messaging app
Software issue
Carrier problem with the registered network.

Apart from all these reasons, some additional causes are also there that can lead to this issue.

Part 1: One-click to Fix Android not Receiving Texts by Android System Repair

If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.

You surely need to try the software as it can perform the following tasks:

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You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:

Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Tecno Pova 5 Pro to the computer and choose the Android Repair mode, and hit the Start button to begin.

Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.

Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.

It won’t take long, and your Tecno Pova 5 Pro will be repaired. Now you will be able to receive and send text messages without any hassle.

Part 2: Remove and Insert the SIM

The easiest thing that you can try if your Tecno Pova 5 Pro is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.

Part 3: Check Network Connection

Another simple method that you can try if you are not receiving text messages on Tecno Pova 5 Pro phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.

Part 4: Consult your Carrier about the Data Plan

Maybe you are unable to get messages on your Tecno Pova 5 Pros because your existing data plan has expired. You can directly contact your Carrier about the issues where your Tecno Pova 5 Pro is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.

Part 5: Try the SIM card in Another Phone or Slot

Sometimes, people complain that Tecno Pova 5 Pro is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.

When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.

Part 6: Clear the Cache of Messaging App

In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.

Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.

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Step 2: Click on the Clear Cache button and wait as the Tecno Pova 5 Pro device free up the memory of your device.

Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.

Part 7: Delete Useless Messages to Free Up Space

Sometimes, if you are not receiving text messages on Tecno Pova 5 Pro, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.

Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.

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Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.

Part 8: Try a Third-party Messaging App

If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.

Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!

Part 9: Ensure your Phone is Fully Charged

Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.

Part 10: Ensure It’s Not An iMessage From iPhone

If the Tecno Pova 5 Pro phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:

Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.

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If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.

Part 11: Update Your Android

Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.

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Conclusion

Now you know several methods that can work if the Android messaging app is not working. If you experience this kind of issue with your Tecno Pova 5 Pro, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.

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Why Is My Tecno Pova 5 Pro Offline? Troubleshooting Guide

Ever had your Tecno Pova 5 Pro claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Tecno Pova 5 Pro offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Tecno Pova 5 Pro. Let’s get started.

Part 1: Why Does My Tecno Pova 5 Pro Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

Enabling Airplane mode

Why is My Tecno Pova 5 Pro showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Tecno Pova 5 Pro. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Tecno Pova 5 Pro offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Tecno Pova 5 Pro can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

Firewall restrictions

In some cases, a firewall on your Tecno Pova 5 Pro might be overly restrictive, preventing the Tecno Pova 5 Pro device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Tecno Pova 5 Pro back online.

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
Step 3: Tap Mobile Data to turn it on.

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

Step 1: Open your phone’s Settings > Connection & sharing.
Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

Step 1: Locate your Wi-Fi router.
Step 2: Turn off the router using the power button or unplug it.
Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Tecno Pova 5 Pro say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

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Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

Step 1: Open the Settings > Apps > Manage Apps.
Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

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Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

Step 1: Visit the Google Play Store and search for Google Chrome.
Step 2: Tap “Uninstall” to remove the app from your device.
Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Tecno Pova 5 Pro offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

Comprehensive system repair for any devices
User-friendly interface
Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Tecno Pova 5 Pro. Choose System Repair and pick Android as your device type.

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Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

Step 3: Confirm your device details

The platform will detect your Tecno Pova 5 Pro’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Step 4: Download firmware.

Follow the instructions to put your Tecno Pova 5 Pro into Download Mode. Once in Download Mode, you will start downloading the firmware.

Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Conclusion

Dealing with the “Phone Offline” hiccup on your Tecno Pova 5 Pro can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

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How to Quickly Fix Bluetooth Not Working on Tecno Pova 5 Pro

One of the key features of an Android device these days is the Bluetooth technology. This is such an important part of the phone that many of us take for granted, but as soon as the feature stops working, it can cause all kinds of problems.

Fortunately, despite there being many reasons why a problem could occur to your Bluetooth feature, there are also plenty of fixes. Today, we’re going to share with you the complete guide that details everything you need to know to get your Bluetooth up and running once again as quickly as possible.

Let’s get straight into it!

Part 1. About Bluetooth Not Working on Android

Of course, the most common problem to occur with Bluetooth technology in your Tecno Pova 5 Pro is when it doesn’t connect to the Tecno Pova 5 Pro device you’re trying to link it to. This could be anything from a Bluetooth headset or headphones, to a portable speaker or even an in-car audio system.

However, the problems don’t stop there. You may have problems with turning your Bluetooth settings on through your actual device. Perhaps the software simply isn’t loading, or maybe the Bluetooth feature keeps turning itself off randomly.

Due to the complicated nature of Bluetooth technology, there could be many reasons as to why your Bluetooth feature is playing up in this way, but that doesn’t mean it can’t be fixed. For the rest of this guide, we’re going to explore the nine need-to-know ways you can fix the Bluetooth problems not working on your Tecno Pova 5 Pro as quickly as possible.

Part 2. 9 fixes for Bluetooth not working on Android

2.1 One click to fix Android Bluetooth issues due to Android system

Since Bluetooth is an internal technology, this indicates there’s a problem with the software or firmware of your Tecno Pova 5 Pro. If something’s broken, this means you need to fix it. Fortunately, there’s a quick and easy way to do this using software known as Dr.Fone - System Repair (Android).

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To ensure you have the best experience while using the Dr.Fone - System Repair (Android) software, here’s a complete step-by-step guide on how it works when fixing your Android’s Bluetooth problems.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software to either your Mac or Windows computer. Install the downloaded file by following the on-screen instructions. Once installed, open the software, so you’re on the Main Menu.

Step Two Connect your Tecno Pova 5 Pro to your computer using the USB cable, wait a couple of seconds, and then click the System Repair option. On the Menu on the left, click Android Repair, and then press Start.

Step Three Next, use the drop-down menus to make sure all the information about your specific device is correct, including your device, operating system number, and carrier information. Click Next to confirm your selections.

Step Four When prompted, put your phone into Download Mode needed for repairs. You can do this by following the on-screen instructions which will depend on which device you have and the available buttons.

Step Five The software will now begin the repair process. This will happen automatically, and all you’ll need to do is make sure your device doesn’t disconnect during this process, and your computer doesn’t turn off.

When the repair process has been completed, you’ll receive the screen below, which means you can try again if the process didn’t work, or you can disconnect your Tecno Pova 5 Pro and start using it and your Bluetooth features.

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2.2 Restart Android and turn on Bluetooth again

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One of the most common solutions in technology is simply to turn it on and off again, which is the case to happen here. By restarting your device, you can clear out any problems you may be suffering from to help it get up and running again. Here’s how;

Turn your Tecno Pova 5 Pro off by holding down the Power button
Wait for several minutes and then turn your phone on again
Wait for your phone to completely power up, so you’re on the Main Menu
Navigate Settings > Bluetooth and then enable the setting
Try to connect your Bluetooth device to what you were trying to do before

2.3 Clear the Bluetooth cache

Every service on your Tecno Pova 5 Pro using a feature called a cache. This is where information is stored to help the feature run properly and give you the best experience. However, over time this can get messy and can cause problems with your Bluetooth feature.

By clearing the cache, you can restart the service and hopefully clear up any issues or problems you may be experiencing.

On your phone, navigate Settings > Application Manager, and you’ll see all the apps and services on your phone. Locate and select the Bluetooth service.
Select the Storage option
Tap the Clear Cache option
Go back of the Menu and restart your phone
Now turn your Bluetooth feature on and turn connecting it to your preferred device

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2.4 Remove paired devices

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Sometimes, you may have a problem with the Tecno Pova 5 Pro device you’re trying to connect to via Bluetooth, especially if this is a device you’ve updated. To counter and repair this, you’re going to need to remove the paired devices saved with your device and then reconnect them.

Here’s how;

From the Main Menu of your Tecno Pova 5 Pro, head to Settings > Bluetooth > Connected Devices.
Turn Bluetooth on, and you’ll see all the connections your Tecno Pova 5 Pro is paired with
Go through these settings and remove/delete/forget every connection on your device
Now when you go to connect to a device using Bluetooth, repair the Tecno Pova 5 Pro device, enter the passcode, and use a fresh paired connection.

2.5 Use Bluetooth in safe mode

If you’re having problems with your connection and paired devices, sometimes you may have conflicting software faults in your device that are causing the problems. If this is the case, you’ll need to boot your Tecno Pova 5 Pro in Safe Mode.

This is an operating state in which your phone will run the bare minimum services it needs to perform. If your Bluetooth works in Safe Mode, you know you have an app or a service that’s causing the problem.

Here’s how to find out;

Hold the power button down, so the Android power menu turns on
Long-press the power button again and the restart in Safe Mode option will come up
The phone will automatically boot into Safe Mode
Wait a minute on the Main Menu
Now turn on your Bluetooth and connect it to your preferred device

2.6 Turn on the discoverable feature

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To ensure your Bluetooth can connect to other devices, it’s important to make sure you’re making your device discoverable to other Bluetooth devices. If it’s hidden, other devices won’t be able to find it, and sometimes it can bug and prevent connections.

Here’s how to turn on your Bluetooth discoverable feature;

From the home screen of your Android, navigate to the Menu> Settings > Bluetooth
Toggle the Bluetooth switch, so it’s on
Under the available settings, tick the box that allows your Bluetooth device to be discoverable
Turn your Bluetooth feature on and connect to the Tecno Pova 5 Pro device you’re trying to connect too

2.7 Exclude Bluetooth issues of the other device

Sometimes, you might not even have a problem with your Tecno Pova 5 Pro, but rather the Bluetooth device you’re trying to connect to, whether that’s a Bluetooth speaker, an in-car entertainment system, or any other kind of Bluetooth device.

By testing out another Bluetooth device to see if it will work with your preferred device, you can rule this out from being the issue.

Disconnect your Tecno Pova 5 Pro from the Bluetooth device and turn your Bluetooth off
Now take another Bluetooth device and connect this to the Tecno Pova 5 Pro device you’re trying to connect too. This could be another Android device, or even a computer or iOS device
If the new device doesn’t connect to your Bluetooth device, you’ll know there’s a problem with your Bluetooth device, not your Tecno Pova 5 Pro
If the Tecno Pova 5 Pro devices connect, you’ll know there’s a problem with your Tecno Pova 5 Pro

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2.8 Place both devices within close proximity

One of the common misconceptions of Bluetooth is just how far the wireless range is of the service. You need to make sure your devices are well and truly close to each other to make sure a stable connection can be formed.

The further away the Tecno Pova 5 Pro devices are from each other, the less likely the connection will remain secure. As a rule of thumb, Bluetooth can work up to 100 meters, but to play it safe, always try and keep your devices under 50m apart.

2.9 Avoid interference of other Bluetooth sources

The final consideration you’ll want to think about is that Bluetooth radio waves, or wireless waves, can interfere with each other. This means they can bounce off each other or get muddled up and make things confusing from your devices.

With this in mind, you’ll want to make sure you’re limiting the amount of Bluetooth activity in the area where you’re trying to use a device. While uncommon, this could be the problem.

To fix this issue, turn off all the Bluetooth connections in the area. This includes computers, laptops, mobile phones, tablets, and any other Bluetooth devices you may have. Then, try connecting your Tecno Pova 5 Pro to the Tecno Pova 5 Pro device you were trying to use. If it works, you know you were experiencing Bluetooth interference.

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Tecno Pova 5 Pro Not Receiving Texts? 10 Hassle-Free Solutions Here | Dr.fone