Tecno Spark 20 Pro+ Screen Unresponsive? Heres How to Fix It | Dr.fone
Tecno Spark 20 Pro+ Screen Unresponsive? Here’s How to Fix It
Tecno Spark 20 Pro+ phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Tecno Spark 20 Pro+ touch screen not working, which can be frustrating and difficult.
This article aims to provide solutions for Tecno Spark 20 Pro+ phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Tecno Spark 20 Pro+ touchscreen is not working, don’t worry – we’ve got you covered!
What Causes A Tecno Spark 20 Pro+ Screen Unresponsive?
There are several reasons why a Tecno Spark 20 Pro+ phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.
Below are some possible causes of Tecno Spark 20 Pro+ screen unresponsiveness, along with explanations of each.
Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Tecno Spark 20 Pro+ Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Tecno Spark 20 Pro+ device unusable.
Equipment is worn out: Hardware problems can also cause Tecno Spark 20 Pro+ screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Tecno Spark 20 Pro+ model, including the Y2 and 5A.
**Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Tecno Spark 20 Pro+ Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.
The Common Solutions To Solve A Tecno Spark 20 Pro+ Screen Unresponsive
In the previous section, we identified the possible causes of Tecno Spark 20 Pro+ screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Tecno Spark 20 Pro+ model.
1. Restart The Device
Restarting the phone is typically the initial solution that comes to mind when we encounter the Tecno Spark 20 Pro+ black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.
It is the most commonly used method to fix Tecno Spark 20 Pro+’s touch screen and power button issues, such as unresponsiveness. By restarting the Tecno Spark 20 Pro+ device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Tecno Spark 20 Pro+ device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Tecno Spark 20 Pro+logo appears.
2. Leave The Phone And Let The Battery Drain Completely
Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Tecno Spark 20 Pro+ device from functioning correctly. Leaving the Tecno Spark 20 Pro+ device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Tecno Spark 20 Pro+ device can be recharged and turned back on, potentially resolving the issue.
3. Contact Custom Service
If restarting the Tecno Spark 20 Pro+ device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Tecno Spark 20 Pro+ device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.
In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Tecno Spark 20 Pro+ Y2 and Tecno Spark 20 Pro+ 5A.
4. Optimize Device Performance
One solution is to optimize the Tecno Spark 20 Pro+ device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.
You can clear your cached data using the default settings.
- Select Settings> Storage > Cached Data.
- To clear the cache, select Clear Cache.
5. Back Up And Factory Reset
Another solution is to back up the Tecno Spark 20 Pro+ device and perform a factory reset, which can help reset the Tecno Spark 20 Pro+ device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Tecno Spark 20 Pro+ device, so it should only be considered a last resort.
In the following steps, we will show you how to format the Tecno Spark 20 Pro+ Redmi 5A to erase all your data and restore it to its factory state.
- Open the Settings.
- Navigate to the Additional settings section of the Tecno Spark 20 Pro+ Redmi 5A settings.
- Please scroll down the screen until you reach the Backup & reset option, then click to access it.
- ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Tecno Spark 20 Pro+ Redmi 5A.
- Select All files on the phoneto make a complete format of the Tecno Spark 20 Pro+ Redmi 5A.
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6. Using Dr. Fone Repair
If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Tecno Spark 20 Pro+ devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.
Here’s how to fix repair screen unresponsiveness or any software-related issues on Tecno Spark 20 Pro+ Y2 and Tecno Spark 20 Pro+ 5A using Dr. Fone Repair:
- Begin by installing and opening Dr.Foneon your PC.
- Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
- On the next screen, choose “Android****Repair“ from the list of available options.
- Click on the “Start“ button to initiate the repair process.
- You will then be prompted to enter the required device information such as the Tecno Spark 20 Pro+ device name, model number, and firmware version.
- Once you have entered the necessary information, click on the ‘Next’ button to proceed.
- Follow the on-screen instructions carefully to repair your Tecno Spark 20 Pro+.
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How To Avoid A Tecno Spark 20 Pro+ Screen Unresponsive?
To avoid facing a Tecno Spark 20 Pro+ screen unresponsive issue, users can take several preventative measures. One important step is to update the Tecno Spark 20 Pro+ phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Tecno Spark 20 Pro+ device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Tecno Spark 20 Pro+ device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Tecno Spark 20 Pro+ device runs smoothly and reliably.
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Conclusion
Encountering a Tecno Spark 20 Pro+ screen unresponsive issue can be a common problem for some Tecno Spark 20 Pro+ phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.
By using reliable software, like Dr.Fone Repair, you can ensure that your Tecno Spark 20 Pro+ phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Tecno Spark 20 Pro+ phone without any interruptions.
Gmail Not Working on Tecno Spark 20 Pro+: 7 Common Problems & Fixes
Ever since Android is introduced, it has almost eliminated the need of computers to work through Gmail. Gmail carries much importance especially when you’re a working person. A lot of work is done through mails on daily basis. But maybe today is not your lucky day. Maybe Gmail is giving you a hard time today. Is it? Is your Gmail not responding or keeps stopping you from going further? Well! There is no need to be bothered anymore. We are discussing some of the general Gmail problems along with their fixes. So, if your Gmail is not working on Android, you can go through this article and find the relevant solution.
Problem 1: Gmail App not responding or keeps crashing
First and foremost, the most common situation people meet with is when there Gmail keeps crashing. Or simply, it doesn’t respond at all. When you open it, it stuck for a few seconds and then you have to close it. It seriously is an annoying issue. If your Gmail is also not responding or crashing and you aren’t able to work properly, following are the solution you can follow.
Clear Cache
The first thing you can do to fix Gmail not responding issue is to clear the cache of Gmail. This has higher chance to get the issue resolved. To do this:
Go to “Settings” and look for “Apps & Notifications”. Please note that the option may vary in some Android phone like it maybe “Application” or “App Manager”. So, don’t panic and look for the option carefully.
Now, from the apps list, search “Gmail” and tap on it.
Go to “Storage” followed by “Clear Cache”.
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Restart the Tecno Spark 20 Pro+ device
Restarting the Tecno Spark 20 Pro+ device in the first place simply resolves many problems and so in the instance when Gmail keeps stopping. Simply long press the power button of your device and restart the Tecno Spark 20 Pro+ device. See of the problem gets vanished or not.
Factory Reset the Tecno Spark 20 Pro+ device
The next option that you can try is resetting your device. This will lead to data loss so we suggest you to take backup firstly and then proceed with this method.
- Hit on “Settings” and search for “Backup & Reset” option.
- Tap on “Reset” or “Erase all data” (the option name again may vary).
If unfortunately the above solutions don’t work, there is a requirement to flash the stock Android ROM again. Before you wonder how, there is a professional one-click tool that can surely be of assistance. It is Dr.Fone - System Repair (Android) . The tool takes special care of the Android phones and fixes almost every system issues with ease. It takes no special technical skills and performs efficiently.
Problem 2: Gmail won’t sync between all ends
The next most common problem where people get stuck with is when there Gmail won’t sync. Here are the solutions to this particular problem.
Make Space in the Phone
When Gmail stops syncing, one of the things that can save you is clearing the storage. It is the space that maybe the culprit and therefore the syncing don’t work at all. We would like to suggest you removing the unwanted apps to clear the storage or deleting the downloaded files. You can also transfer the important files to your computer and make the space vacant.
Check Gmail Sync Settings
When still the Gmail not working issue persists and you can’t sync, make sure to check the Gmal sync settings. For this, follow the steps below:
Launch the Gmail app and tap on the menu icon (three horizontal lines).
Tap “Settings” and choose your account.
Check the box next to “Sync Gmail” if it’s not checked.
Restart the Tecno Spark 20 Pro+ device
Again, restarting can also be helpful in this situation. When you boot the Tecno Spark 20 Pro+ device again, check if your Gmail can sync or not.
Problem 3: Gmail won’t load
In case you are using the Gmail over your web browser and it has tested your patience in loading, here are the solutions that could prove to be fruitful for you. Please check these out.
Ensure to Use Gmail Supported Browser
First of all, you need to make sure that the browser you are using works with Gmail or not. Gmail can smoothly perform in Google Chrome, Firefox, Safari, Internet Explorer and Microsoft Edge. However, the browsers should be updated. So, please make sure that these browsers are running on the latest versions. Moreover, in case you use Chromebook, don’t forget to update the operating system in order to let it support Gmail.
Clear Cache of web browser
If you tried the above method but to no avail, try to clear the cache and cookies of the web browser. But by doing so, the browser history will be removed. As well as, the records of the websites you previously enjoyed will also be lost.
Check browser extensions or add-ons
If not the above one, try this tip. It encourages you to check your browser extensions. Perhaps these are interfering with the Gmail and due to this conflict, Gmail won’t load. You can either turn off these extensions and plug-ins temporarily or make use of the incognito mode of the browser where there are no such things like extensions and plug-ins.
Problem 4: Gmail can’t send or receive
Gmail also gives you problem in sending or receive mails and messages. And to troubleshoot such issue, following are the solutions mentioned.
Check the Latest Version of Gmail
This issue is likely to emerge when you are using an outdated version of Gmail. And therefore, the first solution says you to check if the Gmail update is available. You can go to the Play Store and from the “My apps & games” option, you can see if Gmail needs to be updated or not.
Verify Internet Connection
Another thing that carries weight while you can send or receive mails is the internet connection. As we all know that Gmail won’t respond if the Tecno Spark 20 Pro+ device is not connected to the internet. Therefore, you are advised to turn off Wi-Fi and then enable it again. Also, please ensure to switch to Wi-Fi if you are using the cellular data. This may hamper the process and stop you from receiving or sending mails.
Remove you Account and Add Again
If still Gmail keeps stopping you to go ahead, make sure to once sign out from it. To do this:
Open your Gmail app and go to “Manage accounts on this device”.
Now, tap on the account you are working with. Tap on “REMOVE ACCOUNT” thereafter. After this, you can again sign in and then check if the problem is gone or not.
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Problem 5: Stuck in sending
Now, here is another annoying problem that doesn’t let Gmail working on Android properly. This problem addresses the situation where users send a mail but it gets stuck on sending. If this is the problem that you are going through, the following solutions will help you.
Try Alternative Gmail Address
First of all, if Gmail is not working due to stuck in sending issue, we advise you to make use of some other Gmail address to send the mail. If the problem still occurs, jump to the next solution.
Check Network Connection
As already mentioned, be sure of an active internet connection while working with Gmail. When you are not using a stable connection, it may lead to stuck on sending, Gmail crashing and many other issues. You can fix the issue by doing these three things:
- Most importantly, use only Wi-Fi rather than cellular data if you want a smoother process.
- Turn off Wi-Fi and then turn it on again after nearly 5 seconds. Do the same with the router. Plug it out and the plug in.
- Lastly, turn on Airplane mode and after a few seconds, turn it off again.
Now try to send the mail and see if things are still the same or not.
Check Attachments
Large attachments can also be the reason for this issue. We would here like to suggest you to check the attachments you are sending. If these are not so important, you can remove them and send the mail. Or if it is not possible to send the mail without attachments, compressing the files can be a solution.
Problem 6: “Account not synced” issue
Many times, the users get the error that says “Account not synced” while they try to work with Gmail. And this is the 6th problem we are introducing. The ways mentioned below will assist to get out of the trouble.
Make Space in the Phone
When Gmail stops to further the process by prompting “Accounts not synced” issue, be sure that your Tecno Spark 20 Pro+ has some storage in it. If not, create it straight away. As we also mentioned in one of the above solutions, you can either delete the unnecessary files or transfer the important files to the PC to make the space in the phone. Go along with this tip and see if it works.
Check Gmail Sync Settings
As another solution, check Gmail sync settings to get the issue fixed.
Simply open Gmail and hit the menu icon which is three horizontal lines on the top.
Go to “Settings” and choose your account.
See the tiny box beside “Sync Gmail” and check it if it is not.
Restart the Tecno Spark 20 Pro+ device
If the above method went futile, simply restart your device. Take help of the Power button on your device. Long press it and from the options, restart it. This will hopefully work for you.
Problem 7: Gmail app running slow
The last problem that you may face is the slow-going Gmail app. In simple words, you may experience that Gmail app is operating extremely slowly. To fix this, following solutions will help you.
Restart the Phone
It is a universal method to fix minor Android system issues. And here too, we would like you to restart your Tecno Spark 20 Pro+ in the first place when you find that Gmail is not responding due to the sluggish behavior.
Clear Storage of Device
Usually all the apps start running slow when the Tecno Spark 20 Pro+ device is not having sufficient space. As the apps need space to function quickly and appropriately, having the Tecno Spark 20 Pro+ device on low storage can prove to be a bad luck for Gmail. So, make sure you wipe out the items you no longer needed on your device and create some room so that the Gmail responds nicely and won’t be running slow anymore.
Update Gmail App
As the last tip that will indeed help you is to update the Gmail app. Until you update the app when required, Gmail keeps stopping you from working and you will definitely get frustrated. Therefore, go to Play Store and look for the Gmail update. If it is available, welcome it with smile and bid farewell to the problem of slow running Gmail.
What if your problem still doesn’t get resolved after following these 3 tips? Well! If that is the case, we will again recommend you to make use of an expert one-click tool to flash the stock Android ROM.
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Android Safe Mode - How to Turn off Safe Mode on Tecno Spark 20 Pro+?
Safe mode on Android is very useful to get rid of dangerous apps and malware. This allows the user to perform a uninstall of the crashed or malicious apps by putting safe mode on Android. Now the question is how to remove safe mode? In this article, we have discussed in detail how to get out of safe mode and also discussed some frequently asked questions. Keep reading this article.
Part 1: How to turn off safe mode on Android?
This is very important to turn off the safe mode after you put the safe mode on Android. Your mobile performance is limited in this mode. So you have to turn off safe mode. For doing this, there are some methods. Try to apply them one by one. If you succeed, stop there. Else go to the next method.
Method 1: Restarting the Tecno Spark 20 Pro+ device
This is the easiest method to turn off the safe mode in Android. To use this method, follow the steps below.
Step 1 – Tap and hold the power button of your Tecno Spark 20 Pro+.
Step 2 – You could find the option “Restart”. Tap on it. (If you have only one option, move to the step no 2)
Step 3 – Now, your phone will boot up in some time and you can see the Tecno Spark 20 Pro+ device is no more on safe mode.
This method, if goes well, will turn off safe mode in Android from your device. IF not, move to the next method instead.
Method 2: Do a soft reset:
The soft reset is very easy to perform. It won’t delete any of your personal files etc. Besides, it clears all the temp files and unnecessary data and recent apps so that you get a healthy device. This method is very good for turning off Safe mode on Android.
Step 1 – Tap and hold the power button.
Step 2 – Now, select “Power off” from the given option. This will make your device off.
Step 3 – Wait a few seconds and then turn it on again.
This time you can see your phone is no more in safe mode. Also, your junk files have been also removed. If you still find the Tecno Spark 20 Pro+ device is the safe mode, follow the next method.
Method 3: Break all power
This method is sometimes very helpful to turn off safe mode on android by disconnecting all the power as well as resetting the SIM card.
Step 1 – Take the back cover off from the Tecno Spark 20 Pro+ device and remove the battery. (Not all devices will give you this facility)
Step 2 – Take out the SIM card.
Step 3 – Reinsert the SIM card and insert the battery again.
Step 4 – Turn the Tecno Spark 20 Pro+ device on by tapping and holding the power button.
Now, you can see your device is out of safe mode. If you still find your device in Safe mode, see the next method.
Method 4: Wipe the cache of the Tecno Spark 20 Pro+ device.
The cache of the Tecno Spark 20 Pro+ device sometimes creates an obstacle in overcoming the safe mode on Android. To solve this issue, follow the steps below.
Step 1 – Turn on your device in safe mode. It can generally be done by tapping the home, power, and volume up button on Android device. If this combination is not working for you, search the internet with your device model number.
Step 2 – Now you can find the recovery mode screen. Navigate to the “Wipe cache” option with the volume up and down button and select the option by tapping the power button.
Step 3 – Now follow on-screen instruction and your device will be rebooted.
After successful completion of this method, your device should no longer be in safe mode. If the problem still persists, the only solution is to do a factory reset. This will erase all the data from your device. So take backup of your internal storage.
Method 5: Factory data reset
To factory data reset, you have to follow the below steps.
Step 1 – Enter in the recovery mode by following the steps mentioned earlier.
Step 2 – Now select “Factory data reset” from the given options.
Step 3 – Now, follow the on-screen instructions and your device will be factory reset.
After this method, you can successfully get rid of the safe mode on Android. Restore your data from the backup you created.
Watch the video below to turn off safe mode on your phone:
Part 2: How to put the phone in safe mode?
If some apps or programs create a problem on your device, the solution is safe mode. Safe mode allows you to uninstall the app or the program out of your device safely. So, safe mode on Android is quite useful sometimes. Let’s have a look at how to turn on safe mode in Android.
Before this, remember to take a backup of your Tecno Spark 20 Pro+. We recommend you to use the Dr.Fone - Phone Backup (Android). This tool is the best in its class to provide users with a very easy-to-use user interface yet powerful solution.
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To enter the safe mode, follow the instructions below.
Step 1 – First of all, long press the power button and let the Power options appear.
Step 2 – Now, long press on the “Power off” option. This will instantly ask you if you want to reboot into safe mode. Select the option and your device will reboot in safe mode.
If you are using Android version 4.2 or earlier, turn off the Tecno Spark 20 Pro+ device and turn it on the back by tapping the power button. When the logo appears, tap and hold the volume down button. This will allow the Tecno Spark 20 Pro+ device to boot in safe mode.
Follow these steps carefully and now you can see a “Safe Mode” written at the corner of your device. This will confirm that you have successfully entered in Safe mode on Android.
Part 3: Safe mode on Android FAQs
In this section, we’ll discuss some frequently asked questions about the safe mode. Some users have many questions regarding the safe mode. Here we’ll try to cover some of them.
1. Why is My Tecno Spark 20 Pro+ on safe mode?
This is a very common question around the world. For many Android device users, it’s quite common to see your phone in safe mode suddenly. Android is a secure platform and if your device sees any threat from your recently installed apps or any programs that want to harm your device; it would go into safe mode automatically. Sometimes, you might accidentally perform the steps discussed in part 2 and boot your device in safe mode.
2. Safe mode won’t turn off on My Tecno Spark 20 Pro+
For the solution to remove safe mode from your device you must follow the step-by-step methods as mentioned in part 1. This will surely take your device out of the safe mode.
The safe mode is a very useful program for any Android device. But it limits the programs of Android and you must remove safe mode after uninstalling the harmful app. This article showed you how to turn off safe mode easily.
- Title: Tecno Spark 20 Pro+ Screen Unresponsive? Heres How to Fix It | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 11:40:16
- Updated at : 2024-07-31 11:40:16
- Link: https://howto.techidaily.com/tecno-spark-20-proplus-screen-unresponsive-heres-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.