Tecno Spark 20 Pro+ Stuck on Screen – Finding Solutions For Stuck on Boot | Dr.fone
Tecno Spark 20 Pro+ Stuck on Screen – Finding Solutions For Stuck on Boot
The market has embraced Tecno Spark 20 Pro+ for being the pioneers in the industry. Although the company lacked in providing explicit smartphones, they were still able to catch up with the race. Tecno Spark 20 Pro+ C31, known to provide durability of the next level, is taking up the latest shelves of Tecno Spark 20 Pro+ smartphones. Although the company promises reliability, there are several problems involving such smartphones.
One prominent solution stated by Tecno Spark 20 Pro+ users involves the screen stuck in the boot. If your Tecno Spark 20 Pro+ is stuck on the “Tecno Spark 20 Pro+” screen for no particular reason, you will have to read this article. As this article tackles all reasons involving the problem, it comes up with the necessary solutions. These solutions will help Tecno Spark 20 Pro+ users find solutions for their stuck screens on the boot.
Part 1: What Causes Tecno Spark 20 Pro+ Screen Stuck on Boot?
Has your Tecno Spark 20 Pro+ recently been stuck on the boot loop screen? If it is happening or has happened to you, there are some reasons that you need to be aware of. Having an overview of the causes of Tecno Spark 20 Pro+ being stuck on the Android One screen can help you redirect yourself toward to right solution. Go through the list of all causes and find more about the issue involving screens stuck on boot in Tecno Spark 20 Pro+ smartphones:
- The Device is Damped in Liquid
It is entirely possible that your Tecno Spark 20 Pro+ smartphone is immersed in water. With a smartphone dipped in liquid, the Tecno Spark 20 Pro+ device can turn useless. If you have tried starting it again, it won’t run and might get stuck on the boot.
- Soft-Bricked Device
There are multiple conditions where your Tecno Spark 20 Pro+ smartphone can get soft-bricked. It majorly happens when a particular function in the Tecno Spark 20 Pro+ device stops working. To counter the problem, it is essential that you can get your device stuck on the boot screen.
- Outdated Device
If the equipment wears out after a certain time, there is a need to have it changed. With such obsolete models of Tecno Spark 20 Pro+, you will surely face issues like a screen stuck on the boot. Smartphone equipment cannot be revamped, and you will have to go for newer options.
- Software Update Required
A software update on your Tecno Spark 20 Pro+ smartphone might be causing issues with the screen stuck on the boot. The best way to get rid of this problem is to update your system software to the latest version.
Part 2: 5 Solutions To Solve Tecno Spark 20 Pro+ Screen Stuck on Boot
Do you seek to resolve the problem of the Tecno Spark 20 Pro+ Plus stuck on the Android One screen? There are specific techniques that can be tried as a remedy. These solutions are tried and recommended by experts. Go through the details provided below to solve the issues with your stuck Tecno Spark 20 Pro+ screen.
Solution 1: Force Restart Tecno Spark 20 Pro+
The first and most proclaimed technique to refresh Tecno Spark 20 Pro+ devices under such a problem is to force restart them. If the Tecno Spark 20 Pro+ device is stuck, you will have to perform this process by pressing the “Power” and “Volume Up” keys for 15 seconds. Continue holding the buttons until the Tecno Spark 20 Pro+ device vibrates or restarts by showing the screen again.
Solution 2: Leave the Phone For a While To Drain Its Battery
A conventional way to solve the issue of a stuck screen in Tecno Spark 20 Pro+ is to leave the phone in its position. As you let its battery drain out, the phone will turn off, and you can activate the Tecno Spark 20 Pro+ device again by charging it.
Once you restart it this way, all the procedures will initiate again, and the Tecno Spark 20 Pro+ device will be as good as new. Draining the battery has given you the leverage to regain control over the Tecno Spark 20 Pro+ device again.
Solution 3: Check For Updates on Tecno Spark 20 Pro+ Smartphones
Another quick remedy to try on your Tecno Spark 20 Pro+ smartphones involves updating their software. If there is any prevailing software update to install on the smartphone, you will have to check and update it by following the steps guided below:
Step 1: Open the “Settings” of your Tecno Spark 20 Pro+ smartphone and continue to the “System” section in the list of options. You will have to access the “Advanced” options in the “System” menu.
Step 2: As you lead to the advanced options, look for “System update” in the provided options. Look for the “Check for update” button. This will check if your Tecno Spark 20 Pro+ needs any software updates or not.
Solution 4: Using Wondershare Dr.Fone
One of the finest options available to perform is using a third-party platform that promises smooth operability. Wondershare Dr.Fone is a platform designed to provide such smartphones another life to survive. Its unique functionality repairs all the issues with a smartphone and makes it as good as a new one.
If your Tecno Spark 20 Pro+ Plus is stuck on the Android One screen, this platform is the ultimate solution for you. With the support of the latest devices and software versions, Dr.Fone – System Repair (Android) offers the best results. To know how to repair your Tecno Spark 20 Pro+ smartphone with the help of this tool, look through the steps featured next:
Step 1: Open Dr.Fone and Select System Repair
As you launch Dr.Fone after downloading it on your computer, continue to the “System Repair” option. You will have to start by connecting the Android device to the computer through a USB cable. Select “Android Repair” from the options available and continue to the following options.
Step 2: Define Device Information and Confirm
You will be directed to the Tecno Spark 20 Pro+ device information screen, where you must define the identification parameters of the Tecno Spark 20 Pro+ device. Select the brand, name, model, country, and carrier details for proper system recovery. On clicking “Next,” you will receive a warning where you will have to type the number “000000” to proceed with the method.
Step 3: Put Your Tecno Spark 20 Pro+ in Download Mode
Following this, you will have to put your Tecno Spark 20 Pro+ in Download Mode. For that, you need to follow the steps according to the condition of the Tecno Spark 20 Pro+ device:
- For Devices with Home Button:
Power off your Android and continue to press and hold the “Volume Down,” “Home,” and “Power” buttons for a few seconds. After holding them for almost 10 seconds, release and press the “Volume Up” button to enter the mode.
- For Devices without Home Button:
Turn off the Android device and hold the “Volume Down,” “Bixby,” and “Power” buttons simultaneously for a few seconds. On releasing the buttons, press the “Volume Up” button to enter Download Mode.
Step 4: Start Downloading and Verify Firmware
To proceed, tap the “Next” button to download the firmware. As you verify the firmware, the repairing process starts on your Tecno Spark 20 Pro+ device.
Solution 5: Contact the Customer Service Center of Tecno Spark 20 Pro+
If the issue of the Tecno Spark 20 Pro+ stuck on the “Tecno Spark 20 Pro+” screen continues, you will have to contact the Tecno Spark 20 Pro+ device’s customer support. With no proper method left for the Tecno Spark 20 Pro+ device, the only effective technique is to visit the authorized store for Tecno Spark 20 Pro+ smartphones and claim the issue with the Tecno Spark 20 Pro+ device. In this way, you might receive or get a fully repaired device with no additional charges if the Tecno Spark 20 Pro+ smartphone is under warranty.
Part 3: How to Avoid Tecno Spark 20 Pro+ Screen Stuck on Boot?
What if you come to know that you can avoid the Tecno Spark 20 Pro+ screen stuck-on boot problem? There are a set of tips and tricks that you can follow to explain how to prevent such an issue in the first place. Follow these tips to learn more about saving your Tecno Spark 20 Pro+ from such miserable conditions:
1. Protect from Malware
The first thing to protect your Tecno Spark 20 Pro+ smartphone from getting stuck on the boot is to keep it safe from unauthorized and malicious data. The best thing to keep a device secure is to follow all security protocols and avoid bypassing them. If you try downloading something not authorized by the Play Store itself, for instance, an APK, it can make your device vulnerable to malware.
2. Keep Your Device Updated
If you feel frustrated by issues like Tecno Spark 20 Pro+ being stuck on the Android One screen, the best thing to avoid such a problem is to keep your device updated at all costs. Whenever there is an update on your Tecno Spark 20 Pro+ smartphone, make sure to install it on time and properly. Do not leave updates uninstalled for no reason, as they can hinder the Tecno Spark 20 Pro+ device’s speed and performance.
3. Do Not Fool Around with System Files
Changing or modifying system files can be fatal for smartphones. Thus, to keep your Tecno Spark 20 Pro+ safe, you need to keep your hands away from such important files. Modifying a single file can make your device useless or put you in situations like a Tecno Spark 20 Pro+ smartphone stuck on the boot. For that, the best tip is to keep yourself out of engagement.
4. Use Wondershare Dr.Fone To Manage All Data With Ease
As you have observed, the power of Dr.Fone can be a perfect phone manager for you at all times. While providing system repair services, it can also help you manage your device’s data and other statuses. Thus, consider keeping Dr.Fone close to your device and its operations. In this way, you will be able to have complete control over all types of data present in the Tecno Spark 20 Pro+ smartphone.
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Conclusion
With that, this brings the article on Tecno Spark 20 Pro+ smartphones to a conclusion. If you are still facing issues with your Tecno Spark 20 Pro+ stuck on the “Tecno Spark 20 Pro+” screen, this article is the perfect solution for your problem.
With all the provided methods, we do hope that you will be able to restore the status of your Tecno Spark 20 Pro+ smartphone and make it functional. For the finest results, you have also discovered Dr.Fone – System Repair (Android) as the best solution for repairing such devices.
How to Fix the Soft Bricked Tecno Spark 20 Pro+?
Bricked phone is a serious problem, as your brick smartphone could be suffering from a soft brick or hard brick problem, and must be dealt with carefully. It is very common to see a brick smartphone these days. If you are wondering what exactly is a bricked phone, here is your answer.
A bricked phone, hard brick or soft brick, is a smartphone which refuses to start or boot all the way up the home/main screen of the Tecno Spark 20 Pro+ device. This issue is observed within most Android phones because users have a tendency to tamper with the Tecno Spark 20 Pro+ device settings, flashing new and customized ROMs and tweaking with the essential files. Playing around with the phone’s internal set-up leads to such errors, worst of them being a brick smartphone. Usually, a bricked phone does not switch on and stays frozen at the Tecno Spark 20 Pro+ device logo, a blank screen or even worse, doesn’t respond to any command, even the power on command.
If you are confused about the soft brick and hard brick problems and looking for solutions to fix your priced phone, then here is all you need to know.
Read on to find out more.
Part 1: What is the difference between soft brick and hard brick?
To begin with, let us understand the basic difference between a soft brick and hard brick issue. Both versions of a bricked phone prevent it from booting but differ in their causes and gravity of the problem.
A soft-brick problem is caused merely by a software error/crash and makes your device switch on automatically every time you manually turn it off. This phenomenon is referred to as Boot Loop. Soft bricked Android phones are not as difficult to fix as the hard bricked Android phones. It is convenient to say that a soft bricked phone only boots up half-way and not fully, whereas a hard bricked device does not switch on at all. A hard brick error is thus caused when the kernel, which is nothing but an interface for the software to communicate with the hardware, is tampered with. A hard bricked phone is not recognized by your PC when plugged in and is a serious problem. It requires troubleshooting techniques and cannot be easily fixed as the soft brick problem.
Hard bricked phones are a rare sight, but the soft brick is very common. Given below are ways to fix a soft brick Android phone. The techniques listed here are the best and the most efficient ways to get your phone back to its normal working conditions without losing your important data or damaging your device or its software.
Part 2: Stuck at the Boot Loop
This is the first sign of a soft bricked Android phone. Boot Loop is nothing but when your phone does not remain switched off and turns itself on automatically, and freezes at the logo screen or blank screen, every time you manually try to power it off.
Stuck at boot loop problem can be fixed by clearing your Cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers and built-in Apps data.
It is advisable to clear Cache partitions regularly to keep your phone free from such glitches.
Since the phone refuses to boot, Cache can be cleared from entering into the Recovery Mode. Different Android devices have different ways to put it in recovery mode. Normally pressing the power key and volume down key helps, but you may refer to your phone’s guide for better understanding and then follow the steps given below to clear the cache partition:
Once you are the recovery mode screen, you will see a number of options as shown in the screenshot.
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Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.
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After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.
This method will help you erase all the clogged up and unwanted files. You may loose some App related data, but that is a small price to pay to fix your bricked phone.
If this method does not boot up your brick smartphone and the problem still persists, there are two more things you can try. Read ahead to find out about them.
Part 3: Booting straight into recovery mode
If your bricked phone does not boot up to your Home Screen or Lock screen and instead boots directly into Recovery Mode, there is not much left to do. Booting straight into recovery mode is undoubtedly a soft brick error but it also indicates a possible problem with your current ROM. The only option you have to flash a new ROM to reboot your bricked phone back to its normal functioning.
To flash a new ROM:
Firstly, you must root your phone and unlock the Bootloader. Every phone’s mechanism to unlock the bootloader is different, thus, we suggest to refer to your user manual.
Once the Bootloader is unlocked, take a backup of all your data by selecting “Backup” or “Android” back in recovery mode. The process should not take long and all you need to do is tap “OK” to config backup.
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In this step, download a ROM of your choice and store it in your SD Card. Insert the SD Card in your phone to begin the flashing process.
Once at the recovery mode, select “Install Zip from SD Card” from the options.
Scroll down using the volume key and use the power key to select the downloaded ROM.
This might take a few minutes of your time, but once the process is complete, reboot your phone.
Hopefully, your bricked phone will not boot normally and work smoothly.
Part 4: Booting straight into Bootloader
If your bricked phone boots straight into Bootloader, then this a serious issue and must not be taken lightly. Flashing a new ROM or clearing cache partitions are of little help in such a brick smartphone situation. Booting straight into Bootloader is a peculiar soft bricked Android phone feature and can be tackled only by downloading and flashing your original ROM from the manufacturer. In order to do so, a detailed study about your manufacturer’s ROM, ways to download and flash must be carried out. Since different Android phones come with different types of ROMs, it difficult to cover all the aspects about the different types of ROMs.
Brick smartphone problem has become more prominent than phone freezing or hanging issue. Android users are often seen looking for solutions to fix their soft brick and hard brick phones. Android phones are prone to get bricked and thus, it is important for us to know about the three techniques given above. These methods have been tried, tested and recommended by ay affected bricked phone users. Therefore, these tips are reliable and worth a try. So if your phone acts stubborn and refuses to boot normally, examine the problem carefully and adopt one of the solutions given above which best suits your situation.
Tecno Spark 20 Pro+ Not Connecting to Wi-Fi? 12 Quick Ways to Fix
Nowadays, it’s pretty much essential to have your Tecno Spark 20 Pro+ or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.
This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.
There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.
Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Tecno Spark 20 Pro+ connected and free from problems and issues.
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Part 1: Restart your Tecno Spark 20 Pro+
Begin by powering off your Tecno Spark 20 Pro+ and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.
Part 2: Turn on Airplane mode and turn off
Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.
Part 3. Check Wi-Fi Router settings
The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Tecno Spark 20 Pro+. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.
However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.
- Go to your internet router and check the indicator lights
- While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
- Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
- Call up your internet provider to see if there’s an internet connection issue in your area
- Open your web browser and log into your router settings to ensure your Tecno Spark 20 Pro+ is connected to the Wi-Fi network and is allowed to send and receive data
Part 4. Boot your Android in safe mode
If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Tecno Spark 20 Pro+ itself. Fortunately, there are ways you can see whether this is the problem.
The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Tecno Spark 20 Pro+, but the basic process goes as follows;
- Turn off your Tecno Spark 20 Pro+ by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Tecno Spark 20 Pro+ device is completely off
- Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
- You will see the words ‘Safe Mode’ appear on your screen as the Tecno Spark 20 Pro+ device loads
- Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works
If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.
Part 5. Check the Android Wi-Fi adapter
If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Tecno Spark 20 Pro+ itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.
You need to check both of these to make sure your connection is working properly.
- If using an Android Wi-Fi adapter, make sure all the Tecno Spark 20 Pro+ device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
- If you’re using a router adapter, make sure it’s set up properly, and your Tecno Spark 20 Pro+ is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
- Whichever method you’re using, try disconnecting your Tecno Spark 20 Pro+ and forgetting the network, and then reconnecting and entering the right password to refresh the connection
Part 6. Check SSID and IP address on Android
To make a Wi-Fi connection work, your Tecno Spark 20 Pro+ needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.
Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Tecno Spark 20 Pro+. Here’s how to check on your Tecno Spark 20 Pro+ to make sure everything is correct.
- Tap the Settings menu option, followed by Wi-Fi on your Tecno Spark 20 Pro+
- Turn on your Wi-Fi network and connect it to your router
- Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
- Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches
When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.
Part 7. Fix Android system issues in one click
If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Tecno Spark 20 Pro+. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.
You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.
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To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.
Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.
Once installed, connect your Tecno Spark 20 Pro+ to your computer using a USB cable, and open the software, click “System Repair”.
Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.
Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.
Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.
Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.
Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.
The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!
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Part 8. Check the Wi-Fi connectivity on another phone
When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.
Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;
- Get another Android or iOS phone or tablet
- Open the Settings menu and connect to the Wi-Fi network you’re having problems with
- Enter the password and connect to the network
- Open a web browser on the phone and try loading a web page
- If the page loads, you know the Wi-Fi network isn’t the problem
- If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network
Part 9. Change the password of the Wi-Fi
Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;
- Log onto your computer and open your Wi-Fi settings
- Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
- Change the password to something complicated using all available digits and characters
- Save the password and restart the router to disconnect all devices
- Now connect your Tecno Spark 20 Pro+ to the router using the new password
Part 10. Reset network settings on Android
Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Tecno Spark 20 Pro+, hopefully removing the bugs and allowing you to connect.
Here’s how you can do this easily on your Tecno Spark 20 Pro+;
- From the home screen of your Tecno Spark 20 Pro+, open the Settings menu
- Tap the Backup & Reset option
- Tap the Reset Network Settings option
- Tap the Reset Network option
- If you need to, enter the PIN number or passcode for the Android device, and the Tecno Spark 20 Pro+ device will confirm the reset has taken place
- Reconnect your Tecno Spark 20 Pro+ to your Wi-Fi network for the changes to take effect
Part 11. Clear partition cache in recovery mode
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As you continue to use your Tecno Spark 20 Pro+, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.
- Turn off your Tecno Spark 20 Pro+
- Turn it on by holding down the power button, volume button, and home button
- When your phone vibrates, let go of the Power button, but continue to hold the volume button
- When a menu is displayed, use the volume buttons to navigate the menu
- Select the Android System Recovery option, followed by Wipe Cache Partition
- Restart your device and connect to the internet
Part 12. Reset factory settings
If worse comes to worst, another option you have is to factory reset your Tecno Spark 20 Pro+. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.
However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.
- Open the Settings menu on your Tecno Spark 20 Pro+
- Navigate to System > Advanced > Reset Options
- Tap the Reset phone option, and enter your PIN code if required
- Tap Erase Everything
- Wait for your phone to complete the process
- Restart your device and connect to the internet
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- Title: Tecno Spark 20 Pro+ Stuck on Screen – Finding Solutions For Stuck on Boot | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 11:40:18
- Updated at : 2024-07-31 11:40:18
- Link: https://howto.techidaily.com/tecno-spark-20-proplus-stuck-on-screen-finding-solutions-for-stuck-on-boot-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.