Tecno Spark Go (2023) Screen Unresponsive? Heres How to Fix It | Dr.fone

Tecno Spark Go (2023) Screen Unresponsive? Heres How to Fix It | Dr.fone

Ariadne Lv13

Tecno Spark Go (2023) Screen Unresponsive? Here’s How to Fix It

Tecno Spark Go (2023) phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Tecno Spark Go (2023) touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Tecno Spark Go (2023) phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Tecno Spark Go (2023) touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Tecno Spark Go (2023) Screen Unresponsive?

There are several reasons why a Tecno Spark Go (2023) phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Tecno Spark Go (2023) screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Tecno Spark Go (2023) Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Tecno Spark Go (2023) device unusable.

  • Equipment is worn out: Hardware problems can also cause Tecno Spark Go (2023) screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Tecno Spark Go (2023) model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Tecno Spark Go (2023) Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Tecno Spark Go (2023) Screen Unresponsive

In the previous section, we identified the possible causes of Tecno Spark Go (2023) screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Tecno Spark Go (2023) model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Tecno Spark Go (2023) black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Tecno Spark Go (2023)’s touch screen and power button issues, such as unresponsiveness. By restarting the Tecno Spark Go (2023) device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Tecno Spark Go (2023) device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Tecno Spark Go (2023)logo appears.

2. Leave The Phone And Let The Battery Drain Completely

![low battery](https://images.wondershare.com/drfone/article/2023/03/drain-your-phone-battery.jpg)

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Tecno Spark Go (2023) device from functioning correctly. Leaving the Tecno Spark Go (2023) device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Tecno Spark Go (2023) device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the Tecno Spark Go (2023) device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Tecno Spark Go (2023) device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Tecno Spark Go (2023) Y2 and Tecno Spark Go (2023) 5A.

4. Optimize Device Performance

One solution is to optimize the Tecno Spark Go (2023) device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the Tecno Spark Go (2023) device and perform a factory reset, which can help reset the Tecno Spark Go (2023) device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Tecno Spark Go (2023) device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Tecno Spark Go (2023) Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Tecno Spark Go (2023) Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Tecno Spark Go (2023) Redmi 5A.
  • Select All files on the phoneto make a complete format of the Tecno Spark Go (2023) Redmi 5A.

factory reset on xiaomi 5a

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Tecno Spark Go (2023) devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Tecno Spark Go (2023) Y2 and Tecno Spark Go (2023) 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Tecno Spark Go (2023) device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Tecno Spark Go (2023).

dr fone repair on xiaomi devices

How To Avoid A Tecno Spark Go (2023) Screen Unresponsive?

To avoid facing a Tecno Spark Go (2023) screen unresponsive issue, users can take several preventative measures. One important step is to update the Tecno Spark Go (2023) phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Tecno Spark Go (2023) device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Tecno Spark Go (2023) device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Tecno Spark Go (2023) device runs smoothly and reliably.

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Conclusion

Encountering a Tecno Spark Go (2023) screen unresponsive issue can be a common problem for some Tecno Spark Go (2023) phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Tecno Spark Go (2023) phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Tecno Spark Go (2023) phone without any interruptions.

Troubleshooting Guide: How to Fix an Unresponsive Tecno Spark Go (2023) Screen

Smart devices have become an integral part of our lives, and Tecno Spark Go (2023) phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Tecno Spark Go (2023) phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Tecno Spark Go (2023) phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Tecno Spark Go (2023) phone with an unresponsive screen.

What causes the Tecno Spark Go (2023) Screen unresponsive?

The Tecno Spark Go (2023) screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Tecno Spark Go (2023) phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Tecno Spark Go (2023) 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Tecno Spark Go (2023) screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Tecno Spark Go (2023) Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Tecno Spark Go (2023) phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Tecno Spark Go (2023).

Overheating, physical damage, and manufacturing defects are some common causes of Tecno Spark Go (2023) screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

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The common solutions to solve a Tecno Spark Go (2023) Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Tecno Spark Go (2023) device

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Restarting the Tecno Spark Go (2023) device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

![charging realme phone](https://images.wondershare.com/drfone/article/2023/03/realme-touch-screen-not-working-2.jpg)

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Tecno Spark Go (2023) models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Tecno Spark Go (2023) phone’s screen, specifically Tecno Spark Go (2023) 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Tecno Spark Go (2023) Screen being unresponsive?

To avoid Tecno Spark Go (2023) screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Tecno Spark Go (2023) phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Tecno Spark Go (2023) device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Tecno Spark Go (2023) phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Tecno Spark Go (2023) phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Tecno Spark Go (2023) phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Tecno Spark Go (2023) device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Tecno Spark Go (2023) models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

How to Fix Unfortunately, Contacts Has Stopped Error on Tecno Spark Go (2023)

Have you recently noticed a message stating “Contacts has stopped”? This is enough to take away all your peace. As, our native contacts app stashes all our useful contacts which are time and again needed by a user. It’s malfunctioning is enough to give us chills. But, why the Tecno Spark Go (2023) or any other Android device incurs such problems?

It can occur while you launch the app or while you’re in the app already finding the required contact or when any other application is trying to gain access to it. So, to rage a battle with this issue, you need to seek help of some powerful methods in killing down the issue of contacts app crashes. And, the best part is that you’ve secured yourself by reaching the right place. We will be taking an in-depth discussion on several methods that may prove to be helpful. Let’s read them up here now.

Part 1: Get Android system fixed in one click

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Fix Contacts app crashing on Android in one click

  • Incorporates with 1-click technology to resolve any issues occurring in your Tecno Spark Go (2023). Black screen of death, app crash, system crash, faulty issues etc.
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In this tutorial, we will learn the methodology of addressing the contacts keep stopping problem and gain triumph over it.

Step 1: Load program and draw connection of device

Download Dr.Fone - System Repair (Android) on PC. While program installs, use USB cable to connect device with system. From interface, tap on “System Repair” main window.

contacts stopping on samsung - download the tool

Step 2: Opt for Android Repair option

You’ll be directed to the “System Repair” screen where you have to opt for “Android Repair” options appearing over the left panel of the program. After that, do not forget to press “Start”.

contacts stopping on samsung - android repair

Step 3: Key in device information

From following screen, fill the fields of “Brand”, “Name”, “Model”, “Country” and several other parameters. Then, tap on “Next” option to proceed further.

contacts stopping on samsung - enter info

Step 4: Download Firmware package

Just follow the on-screen steps for booting your Tecno Spark Go (2023) into download mode. Then, hit the “Next” button to proceed with downloading the most suitable firmware package for your Tecno Spark Go (2023).

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Step 5: Repair Android phone

Once the software downloads, the program will automatically repair any issues irking over your phone. Now, your phone is all free from contacts error.


contacts stopping on samsung - start android repair

Part 2: 9 Common ways to fix “Unfortunately, Contacts Has Stopped”

2.1 Restart Android system

Our response to any minuscule issue is straightaway restarting phone. This helps in clearing out any problem that might have disrupt the functioning of phone. So, to fix the problem of “Contacts app won’t open”, you too can try out your hand in this method.

  1. Get hold of your Android system and long press the power button.
  2. This will fadeout the main screen and showcase several options from where you’ve to tap on “Reboot/Restart” mode.

contacts app stopping - retart android

Now, your device will quickly reboot the Tecno Spark Go (2023) device. Once, the Tecno Spark Go (2023) device regains its normal state, check whether the issue is coming again or not.

2.2 Clear cache and data of Contacts app

The cache memory basically stashes the copies of the concerned application. It is indeed a streak of copies of the desired app storing information and incurring additional space on the storage. This might be the reason why the contact app crashes rapidly on your Tecno Spark Go (2023). Hence, it can prove to be a good remedy for this problem. Just follow down the steps mentioned below-

  1. First of all, go to “Settings” application from the app drawer or from the notification panel.
  2. Now, surf and select for “Applications” or “Apps & notifications”.
  3. Here, you need to browse for “Contacts” app and open it.
  4. On “Contacts” app, just tap on “CLEAR CACHE” and “CLEAR DATA” button. This will prompt the cache memory to be cleared.

contacts app stopping - clear cache


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2.3 Wipe cache partition

As we know the cache memories are the temporary files build by the firmware. These are of little importance as they are bound to become a bit more corrupted in nature. And sometimes, may indirectly become a hurdle for the working of contacts app. It is good if the Tecno Spark Go (2023) device is cleared off from the caches. Instead of manually wiping down the cache memory, we will understand how to clear off the cache partition in the following steps.

  1. From device, just power off your device. Then, press the “Volume Down + Power” button with “Home” combinations together.
  2. In a moment’s time, lose fingers from the “Power” button but do not release fingers from “Volume Down” and “Home” buttons.
  3. Once you view the “Android System Recovery” screen, just lose the “Volume Down” and “Home” buttons.
  4. Over the options available, just opt for “wipe cache partition” by tapping the “Volume down” button until the desired option is highlighted.
  5. Finally, push the “Power” key to give consent to the selection.

contacts app stopping - wipe cache partition

  1. After, the process is through there will be an option for “Reboot System Now”. Tap on it and restart the Tecno Spark Go (2023) device.

2.4 Disable Google+ app

The root cause for detecting any problem is not very easy. You never know the overloading of Google + application might have directly impacted contacts app crashes. To resolve it, disabling it may prove to be a helpful solution. Here is the quick reference for disabling Google+ application.

  1. First of all, visit “Settings” from your Tecno Spark Go (2023).
  2. In “Settings”, visit the “Application Manager” or “Applications” menu and browse for “Google +” app.
  3. From the application main page, you can choose to do either of the methods:
  • Either, completely disable the application to work by pressing on “Force stop” or “Disable” feature.
  • Or, brush away the unnecessary cache piled up on your storage by using “Clear Cache” functionality.

There will be a prompt stating that the application may misbehave. However, you must disable the feature and check whether it worked out for you or not.

contacts app crashing - clear google+ cache

2.5 Update your device software

Many a times, we skip updating our device software thinking it is of less importance. In fact, one must not miss out the updates that occurs in phone. As, without the updates, the scope of some applications are affected to some extent. For its better functioning and avoiding issues like “contacts keep stopping”, here is how you should update device software.

  1. First and foremost, head on to “Settings” menu. Over there, click on “About Device”.
  2. There, you need to tap over “Software Update”.

contacts app crashing - check updates

The device will now check whether there are any updates available for your device. If yes, then update application right away.

2.6 Reset App Preferences

As stated, the malfunctioning of contacts can be due to be any unexpected reason. Hence, users can opt for resetting app preferences. This may prove to be helpful in brushing away the issue of “Contacts app won’t open”.

  • Launch “Settings” app and surf for “Apps” or “Applications” option on your Tecno Spark Go (2023).
  • Just, tap over the three dots appearing at the upper right section and then tap on “Reset app preferences”.
  • At last, just select “Reset default apps”.

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contacts app not responding - reset preferences

2.7 Delete voicemail

Do you happen to exchange voicemails quite often? It can trigger to be the reason for contact app crashes. If your device happens to have a bulk of voicemails, you must get rid of them sooner or later. As, these might standout to be the prime reason for contacts stopping on Tecno Spark Go (2023). If you’re unaware about the procedure of removing all kinds of voicemails, you can proceed to make use of the following steps.

  1. Start with, launching the “Google Voice” app.
  2. From there, duly opt for “Voicemail”.
  3. Just click on the press menu option and at last select “Delete” option.

2.8 Uninstall the downloaded apps

Some applications contain some unwanted advertisements and some elements of malware. This can be enough for disrupting the functionality of the built-in contact app won’t open. It is crucial for your phone to be detoxed from such elements. You need to manually scrap off such applications. Do, ensure to download the application from the genuine source for future use.

  • On your Tecno Spark Go (2023), just go to “Home” screen and tap on “Apps” icon.
  • Then, tap on “Settings” icon followed by going to “Applications” or “Apps & Preferences” menu.
  • After that, tap on “Menu icon” which will showcase the apps installed on device.
  • Simply, open the app and hit the “Uninstall” button to brush away that app. Repeat the same with other application(s).

Now, check whether you’ve fought the battle with the problem or not.


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contacts app not responding - delete app

2.9 Reset to Factory Settings

Last but not least, if all the methods falls flat to resolve the issue of contacts app won’t open. Then, it might be your device has some internal problem. This can be any software crash which might not be fixing with the aforementioned steps. That is where reset to factory settings may prove to be a good option. With this method, your phone will be cleared of all the components, settings and everything present in it. Here are is the comprehensive tutorial for biding bye to the problem of contacts app won’t open.

Note: Do ensure to take a backup of all the data available in your device. As, we don’t want you to regret afterwards.

  • Just go to “Settings” and surf and select “Backup & Reset” option.
  • You need to toggle on the option for performing the backup on your Google account.
  • Then, tap on “Reset” button and then tick mark the option for resetting your phone.

contacts app not responding - factory settings


  • Title: Tecno Spark Go (2023) Screen Unresponsive? Heres How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 11:40:34
  • Updated at : 2024-07-31 11:40:34
  • Link: https://howto.techidaily.com/tecno-spark-go-2023-screen-unresponsive-heres-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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