Top 10 Fixes for Phone Keep Disconnecting from Wi-Fi On Tecno Pop 7 Pro

The revolutionized world is about the internet, online life, and social media. You can get all the information you need from the internet. You are a click away from booking tickets, buying groceries, calling your loved ones, or even you can handle office meetings with the internet.

Since everything revolves around the internet, it’s annoying if your WI-FI disconnects. You might question yourself why does my Wi-Fi keep disconnecting from the phone? To know the answer, read the article below.

Part 1: Why Does Your Phone Keep Disconnecting from WiFi?

Is your phone frequently getting disconnected from Wi-Fi? Or the internet service is lagging? We have a few options from which you can inspect your problem. Not all internet issues arise from the service provider, as some issues are because of the Tecno Pop 7 Pro devices that are using the internet. Some of these issues are discussed below for your assistance:

• Router Problems

If the internet provider is doing their job right, the router might not deliver you the right thing. Like other electronic devices, they can also misbehave. This can happen because the router is faulty, or it can happen because the firmware is outdated.

• Out of Wi-Fi Range

Why does My Tecno Pop 7 Pro keep disconnecting from Wi-Fi? It is because you might be out of range! The router’s placement is very important. The router transmits frequencies that have a limited range. If you are moving out of the range, the internet automatically disconnects.

• Wi-Fi Signals Getting Blocked

The signals from the router can dissipate from any other electronic device nearby. Signals like radio and microwaves can interfere with signal strength.

• Devices Connected with Router

Commonly, a house has around a dozen devices connected to the internet router. People do not think that the router has limited connection slots. It is unable to entertain a specific number of requests for service facilitation. The router has limitations; the service quality will drop if the limitations are exceeded. This drop in quality can also cause internet disconnection from devices.

• Unstable Internet

If your Tecno Pop 7 Pro gets disconnected frequently, then this disconnection is due to unstable internet, but apart from the above-mentioned problems, there is another reason for internet disconnection.

Sometimes, the internet is stable, but it still disconnects. This is because the internet service provider might not send the best quality internet you have acquired it for. If your internet is stable and the phone still keeps disconnecting, then head onto the next part that will share the top 10 fixes to sort out this issue.

Part 2: 10 Ways to Fix Wi-Fi Keep Disconnecting on Phone

As we have mentioned earlier if your Wi-Fi is stable, but it keeps disconnecting from Tecno Pop 7 Pro S22 or other Android phones, the coming section of this article is for you. We will provide you with 10 solutions with complete assistance to fix the “Wi-fi keeps disconnecting Android“ issue.

Fix 1: Restart Your Phone

If the Wi-Fi keeps disconnecting from your Tecno Pop 7 Pro, but the internet is stable, then you should try to fix the issue by restarting your phone. Sometimes, it’s the phone that’s causing a problem, so to resolve it, you can follow the steps given below:

Step 1: Firstly, unlock your phone. Now, press the Power button and hold it for a few seconds.

Step 2: Now, select the ‘Reboot’ option to resolve the issue from the options on the screen.

Fix 2: Check Router Settings

If your Android keeps disconnecting from Wi-Fi, you can also fix the problem by checking the router settings. This is because your phone might be blocked from connecting to the network, and if this is the scenario, your phone will never maintain the connection. You should check the Router’s admin panel or app to remove your phone from the blocklist.

Fix 3: Reconnect to Network

To fix the annoying problem that your Wi-Fi keeps disconnecting, you should try forgetting the network and then reconnecting to it. This could be done easily by following the steps below:

Step 1: First, you need to open the Wi-Fi settings menu. This could be done by pressing and holding the Wi-Fi option from the drop-down menu of your phone until the settings open up.

Step 2: A list of all the Wi-Fi networks will appear on the screen. Select the network that is causing trouble from that list and hit the ‘Forget Network’ option.

Step 3: After that, you should reconnect to this Wi-Fi network by selecting it from the Wi-Fi list and entering its password.

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Fix 4: Restart Your Router

As we discussed, to restart your phone, you can also restart the router to get rid of the problem. For this, hit the restart button on the router to get a fresh start. If the Tecno Pop 7 Pro device has no button, disconnect the power supply and plug it back in to connect again. Most internet issues are resolved by restarting the router.

Fix 5: Forget Old Networks

The problem that your Wi-Fi keeps disconnecting can also occur because of the list of networks you have connected to. Having yourselves connected to different set of networks could turn out to be quite problematic in the process. In the process of finding and switching to the best network, your device’s Wi-Fi will continually disconnect and reconnect with the nearby networks. To finish this irritating issue, you should remove and forget all the extra networks that you connected previously.

Step 1: You should start by pressing and holding the Wi-Fi option from the drop-down menu on your phone until the Wi-Fi settings screen appears.

Step 2: You will see a list of all the Wi-Fi networks you have connected to previously. One by one, select each network and hit the ‘Forget Network’ button to remove it.

Fix 6. Check Recently Installed Applications

Sometimes, different installed applications can also cause trouble. If your Wi-Fi was fine, but suddenly it started disconnecting, then don’t forget to check the recently installed apps. This is because with not knowing the damage it can cause, you might have installed some VPNs, connections boosters, or firewalls. You can try and disable them but if that doesn’t resolve the problem, then uninstall the app.

Step 1: For uninstalling the problematic application, you have to select it and hold it. You will see a pop-up menu of multiple options; choose the option of ‘Uninstall’ to remove the app from the phone.

Fix 7: Reset Network Settings on your Phone

It’s annoying that your Wi-Fi keeps disconnecting while you are working or studying. Android users can easily get over this problem by resetting the network settings. The steps for this fix are as follows:

Step 1: For resetting the network, start by opening the ‘Settings’ menu on your phone. Then, scroll down, look for the ‘Connection & Sharing’ option, and select it.

Step 2: As you progress onto a new screen, you will find the option of “Reset Wi-Fi, Mobile Networks, and Bluetooth” in the menu. Select the option to lead to the next window.

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Step 3: Click on the option of “Reset Settings” present on the bottom of the next screen that shows up. Provide confirmation of resetting these settings by inserting your device’s PIN, if any.

Step 4: After providing the appropriate clearances, you will be asked for another confirmation of resetting the Tecno Pop 7 Pro device’s networks to default. Click “OK” to execute.

Fix 8: Check Routers Range

If your Wi-Fi automatically disconnects and connects again while you are roaming in the house, then it is because of the router’s range; you should check it. For this, you can consider changing and modifying your AP (Access Point) band on your router.

Although the 5GHz frequency band is recognized for providing better network speeds, this band has a shorter range as compared to the 2.4GHz band, which has a better coverage of area. You can easily shift your router’s range through its configuration page. It is considered optimal to utilize the 2.4GHz frequency band for better ranges.

Fix 9: Stay Connected while Asleep

Most Android phones have a battery-saving feature. This feature disables the network connections to save the battery of the phone. If this is why the Wi-Fi keeps disconnecting, follow the steps shared below to fix it:

Step 1: Start by opening the ‘Settings’ menu on your phone. Then scroll down until you find the ‘Battery’ option and open it.

Step 2: Then, from the battery screen, hit the ‘More Battery Settings’ options. Then, you will see the ‘Stay Connected while Asleep’ option; turn it on.

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Fix 10: Upgrade Router Firmware

If none of the above-shared fixes work, the last fix to resolve the problem is upgrading your router firmware. For this, you should contact any professional who knows network operations as upgrading router firmware takes time and requires knowledge.

Wi-Fi Stay Connected

The article above has discussed 10 solutions that offer a comprehensive toolkit to tackle the persistent issue of Wi-Fi keeps turning off Android. By toggling Airplane Mode, restarting your device, adjusting settings, and updating firmware, among other steps, you can effectively address and resolve this connectivity problem. With these solutions at your disposal, you can regain a stable and uninterrupted Wi-Fi experience on your Tecno Pop 7 Pro.

Tecno Pop 7 Pro Not Connecting to Wi-Fi? 12 Quick Ways to Fix

Nowadays, it’s pretty much essential to have your Tecno Pop 7 Pro or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.

This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.

There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.

Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Tecno Pop 7 Pro connected and free from problems and issues.

Part 1: Restart your Tecno Pop 7 Pro

Begin by powering off your Tecno Pop 7 Pro and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.

Part 2: Turn on Airplane mode and turn off

Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.

Part 3. Check Wi-Fi Router settings

The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Tecno Pop 7 Pro. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.

However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.

1. Go to your internet router and check the indicator lights
2. While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
3. Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
4. Call up your internet provider to see if there’s an internet connection issue in your area
5. Open your web browser and log into your router settings to ensure your Tecno Pop 7 Pro is connected to the Wi-Fi network and is allowed to send and receive data

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Part 4. Boot your Android in safe mode

If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Tecno Pop 7 Pro itself. Fortunately, there are ways you can see whether this is the problem.

The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Tecno Pop 7 Pro, but the basic process goes as follows;

1. Turn off your Tecno Pop 7 Pro by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Tecno Pop 7 Pro device is completely off
2. Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
3. You will see the words ‘Safe Mode’ appear on your screen as the Tecno Pop 7 Pro device loads
4. Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works

If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.

Part 5. Check the Android Wi-Fi adapter

If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Tecno Pop 7 Pro itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.

You need to check both of these to make sure your connection is working properly.

1. If using an Android Wi-Fi adapter, make sure all the Tecno Pop 7 Pro device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
2. If you’re using a router adapter, make sure it’s set up properly, and your Tecno Pop 7 Pro is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
3. Whichever method you’re using, try disconnecting your Tecno Pop 7 Pro and forgetting the network, and then reconnecting and entering the right password to refresh the connection

Part 6. Check SSID and IP address on Android

To make a Wi-Fi connection work, your Tecno Pop 7 Pro needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.

Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Tecno Pop 7 Pro. Here’s how to check on your Tecno Pop 7 Pro to make sure everything is correct.

1. Tap the Settings menu option, followed by Wi-Fi on your Tecno Pop 7 Pro
2. Turn on your Wi-Fi network and connect it to your router
3. Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
4. Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches

When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.

Part 7. Fix Android system issues in one click

If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Tecno Pop 7 Pro. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.

You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.

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Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.

Once installed, connect your Tecno Pop 7 Pro to your computer using a USB cable, and open the software, click “System Repair”.

Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.

Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.

Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.

Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.

Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.

The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!

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Part 8. Check the Wi-Fi connectivity on another phone

When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.

Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;

1. Get another Android or iOS phone or tablet
2. Open the Settings menu and connect to the Wi-Fi network you’re having problems with
3. Enter the password and connect to the network
4. Open a web browser on the phone and try loading a web page
5. If the page loads, you know the Wi-Fi network isn’t the problem
6. If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network

Part 9. Change the password of the Wi-Fi

Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;

1. Log onto your computer and open your Wi-Fi settings
2. Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
3. Change the password to something complicated using all available digits and characters
4. Save the password and restart the router to disconnect all devices
5. Now connect your Tecno Pop 7 Pro to the router using the new password

Part 10. Reset network settings on Android

Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Tecno Pop 7 Pro, hopefully removing the bugs and allowing you to connect.

Here’s how you can do this easily on your Tecno Pop 7 Pro;

1. From the home screen of your Tecno Pop 7 Pro, open the Settings menu
2. Tap the Backup & Reset option
3. Tap the Reset Network Settings option
4. Tap the Reset Network option
5. If you need to, enter the PIN number or passcode for the Android device, and the Tecno Pop 7 Pro device will confirm the reset has taken place
6. Reconnect your Tecno Pop 7 Pro to your Wi-Fi network for the changes to take effect

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Part 11. Clear partition cache in recovery mode

As you continue to use your Tecno Pop 7 Pro, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.

1. Turn off your Tecno Pop 7 Pro
2. Turn it on by holding down the power button, volume button, and home button
3. When your phone vibrates, let go of the Power button, but continue to hold the volume button
4. When a menu is displayed, use the volume buttons to navigate the menu
5. Select the Android System Recovery option, followed by Wipe Cache Partition
6. Restart your device and connect to the internet

Part 12. Reset factory settings

If worse comes to worst, another option you have is to factory reset your Tecno Pop 7 Pro. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.

However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.

1. Open the Settings menu on your Tecno Pop 7 Pro
2. Navigate to System > Advanced > Reset Options
3. Tap the Reset phone option, and enter your PIN code if required
4. Tap Erase Everything
5. Wait for your phone to complete the process
6. Restart your device and connect to the internet

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7 Solutions to Fix Error Code 963 on Google Play Of Tecno Pop 7 Pro

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

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Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Tecno Pop 7 Pro prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Tecno Pop 7 Pro device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Tecno Pop 7 Pro and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

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Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Tecno Pop 7 Pro or tablet entered in Download mode. For this, following are the steps to be taken:

If the Tecno Pop 7 Pro device contains Home button:

• Turn the Tecno Pop 7 Pro device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Tecno Pop 7 Pro device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

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Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

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Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

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Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Tecno Pop 7 Pro device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

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4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

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Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

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Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.