Troubleshooting Guide: How to Fix an Unresponsive Huawei Nova Y91 Screen

Smart devices have become an integral part of our lives, and Huawei Nova Y91 phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Huawei Nova Y91 phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Huawei Nova Y91 phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Huawei Nova Y91 phone with an unresponsive screen.

What causes the Huawei Nova Y91 Screen unresponsive?

The Huawei Nova Y91 screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

• During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Huawei Nova Y91 phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Huawei Nova Y91 9 Pro, which generates much heat during gaming.

• **No Response When Touching the Screen:**Sometimes, the Huawei Nova Y91 screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Huawei Nova Y91 Nord 2 users have reported this issue.

• After Dropping the Phone: If a Huawei Nova Y91 phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Huawei Nova Y91.

Overheating, physical damage, and manufacturing defects are some common causes of Huawei Nova Y91 screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Huawei Nova Y91 Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Huawei Nova Y91 device

Restarting the Huawei Nova Y91 device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Huawei Nova Y91 models, there may be additional solutions to consider:

Check the Phone’s Temperature

Sometimes, a Huawei Nova Y91 phone’s screen, specifically Huawei Nova Y91 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to Settings > Battery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

• Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Huawei Nova Y91 Screen being unresponsive?

To avoid Huawei Nova Y91 screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Huawei Nova Y91 phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Huawei Nova Y91 device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Huawei Nova Y91 phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Huawei Nova Y91 phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Huawei Nova Y91 phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Huawei Nova Y91 device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Huawei Nova Y91 models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Effective Methods on How To Take Viruses Off Your Phone

Cell phones have become a part of a person’s daily life. It offers convenience and connectivity at your fingertips. Yet, these handy devices are prone to viruses when used carelessly. Viruses can infiltrate your phone through unverified downloads, unsecured networks, or malicious links. This can compromise your data and device performance.

In this article, you’ll explore practical methods on h ow to take a virus off your phone. From simple preventive measures to specific solutions, this guide aims to equip you with practical strategies, ensuring a safer and smoother mobile experience by safeguarding your phone against the perils of viruses.

Part 1: Why You Get Mobile Viruses in the First Place

Mobile viruses are tiny bugs that sneak into your phone and mess things up. They’re sneaky software programs designed to cause trouble, like stealing your info or making your phone act strange. Pesky viruses are usually acquired by accessing unverified links and downloading sketchy files. This is why it’s essential to be careful about what you access on the internet. It’s also a great habit to beware of the computers you’re connecting your phone to.

You might notice weird things happening on your phone when infected with a virus. It may suddenly slow down, show pop-ups you didn’t click, or run out of battery super-fast . These could be signs that your phone has a virus. Take note of these.

Here are some common ways viruses get into your phone:

• **Accessing sketchy links.**Clicking on strange or suspicious links in messages or emails is the number one virus source.
• **Downloading apps from unauthorized developers.**Getting apps from places other than the official app stores like Google Play or Apple Store can also be a gateway for trojan viruses. This is mainly because apps install files directly to your system when downloaded.
• Connecting to compromised computers. Watching out for viruses or malware when plugging your phone into a computer would be best.
• **Transferring malware files to your phone:**Moving files with viruses from a computer or another device to your phone.

Remember, these bugs can cause a lot of trouble, but staying careful while using your phone can help you avoid them!

Part 2: Different Methods To Take Viruses Off Your Phone

If your phone’s caught a virus, it’s time to remove those bugs. You might wonder about how you get a virus off your phone. Well, this section has you covered with 4 different methods you can use.

Method 1: Wondershare Dr. Fone’s System Repair

If you need a quick, professional, and safe solution, Wondershare Dr.Fone is here to save the day. Its System Repair feature is like a superhero—it swoops in and fixes the problem in a snap. This magic tool does the heavy lifting to remove viruses from your phone.

Here’s how you can use Dr. Fone’s System Repair feature:

• Step 1: Launch Dr.Fone. Choose System Repair in the Toolbox section. Ensure that your phone is connected.

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• Step 2: Choose either Android or iPhone. In this example, iPhone shall be selected. For Android devices, simply follow and mirror the prompts that will follow.

• Step 3: Select iOS Repair to proceed.

• Step 4: Choose either Standard Mode or Standard Repair. Standard Repair will not remove data from your device. However, for a sure fix, choose Standard Mode.

• Step 5: Put your device to Recovery Mode . Dr. Fone will provide on-screen instructions.

• Step 6: Click Download next to the iOS firmware you want to install.

• Step 7: After the firmware is downloaded, click Repair Now.

• Step 8: Once the process is completed, choose Done. Your phone should be virus-free by now.

Method 2: Using Safe Mode

Safe Mode is like a secret agent—it helps but with a downside. It turns off third-party apps, making your phone useful only for basic calls or texts. Use this method if any solutions in this section do not work. It’s especially handy if you use your phone before sending it to a technician. This way, you’ll learn how you can get a virus off your phone before actually letting a technician do it.

Generally, here’s how you can enter Safe Mode on Android Phones. Do check with your phone manufacturer’s official manual/guides on how to enter them:

• Step 1: Press and hold the power button. Wait for the power options to appear.
• Step 2: Tap and hold the Power Off button.
• Step 3: Tap on the prompt when you see the Reboot to safe mode option.

For iPhones, here’s how you can do it:

• Step 1: Power off your iPhone.
• Step 2: Hold the power button.
• Step 3: Hold the volume down button until you see the Apple logo.
• Step 4: Your phone should now be in safe mode.

Method 3: Downloading Anti-Virus Software

Anti-virus software works like a shield, protecting your phone from sneaky viruses and malware. Here are three recommended anti-virus apps that you should try out. They’re available on both the Google Play Store and App Store. So, regardless of what device you’re using, you’re sure to be safe with these:

• Avast Anti-virus – Mobile Security
• Norton 360: Online Security
• Bitdefender Mobile Security & Anti-virus

Method 4: Performing a Factory Reset

A Factory Reset is like a phone makeover—it wipes everything and starts fresh. But be cautious, as it erases all data!

Generally, the Factory Reset option should be in Settings > General & Backup and reset or under Settings > About phone for Android devices.

IOS devices should be under Settings > General > Transfer or Reset iPhone.

Remember, each method has its strengths and weaknesses. Dr.Fone is quick and effective, Safe Mode is limited but useful, anti-virus apps can protect, and a Factory Reset gives a clean slate. Try these methods to zap those viruses away!

Part 3: Handy Prevention Tips To Avoid Future Infections

To keep your phone safe from viruses, follow these easy tips that act as a shield against potential threats.

• **Regular software updates:**Keep your phone updated with the latest software. Updates often include security patches that protect your phone from new threats.
• **Cautious downloads:**Be careful when downloading apps or files. Stick to trusted sources like Google Play Store or Apple Store. Avoid clicking on suspicious links from unknown sources.
• **Secure networks:**Use secure Wi-Fi networks and limit public Wi-Fi use for sensitive activities. Public networks can expose your device to potential risks.
• **Anti-virus software:**Install a reliable anti-virus app and keep it updated. These apps constantly scan for and detect viruses, safeguarding your device against threats.

These simple yet crucial tips will fortify your phone’s defenses, reducing the likelihood of virus infections and ensuring a safer digital experience.

Conclusion

Viruses can make your phones act weird, but you have the tools to fight back. Keep your phone healthy by updating software, being cautious with downloads and links, using secure networks, and having an anti-virus app.

And, if you’re thinking, “**How do I get a virus off My Huawei Nova Y91?**” then Wondershare Dr.Fone is a reliable hero. It’s quick and effective in clearing out those bugs. By staying aware and taking preventive steps, you can keep your phone safe and ensure a trouble-free experience. And if viruses strike, Dr. Fone’s got your back for an instant fix!

How to Fix Unfortunately, Contacts Has Stopped Error on Huawei Nova Y91

Have you recently noticed a message stating “Contacts has stopped”? This is enough to take away all your peace. As, our native contacts app stashes all our useful contacts which are time and again needed by a user. It’s malfunctioning is enough to give us chills. But, why the Huawei Nova Y91 or any other Android device incurs such problems?

It can occur while you launch the app or while you’re in the app already finding the required contact or when any other application is trying to gain access to it. So, to rage a battle with this issue, you need to seek help of some powerful methods in killing down the issue of contacts app crashes. And, the best part is that you’ve secured yourself by reaching the right place. We will be taking an in-depth discussion on several methods that may prove to be helpful. Let’s read them up here now.

Part 1: Get Android system fixed in one click

We’re always in search of a method that provides handy solution in a quite speedy and hassle-free manner. There are hundreds of tips and tricks for the same. You never know the possibility of firmware being the major drawback. No amount of manual methods can beat the performance of Dr.Fone - System Repair (Android).It is capable of providing 100% solution to any kind of issues, your phone gets troubled with. It is designed with the technology of combating the problem of black screen of death, app crashes and several other issues. In just a single-click, ward off the issue and free your device with errors

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Fix Contacts app crashing on Android in one click

• Incorporates with 1-click technology to resolve any issues occurring in your Huawei Nova Y91. Black screen of death, app crash, system crash, faulty issues etc.
• fone – Repair (Android) interface is extremely simple for users and lays functionalities aptly.
• One of its kind software with highest success rate in the market.
• Fully compatible with all kinds of Android phones, models, as well as the popular carrier.
• It provides users with 24 hours customer care service to resolve queries.

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In this tutorial, we will learn the methodology of addressing the contacts keep stopping problem and gain triumph over it.

Step 1: Load program and draw connection of device

Download Dr.Fone - System Repair (Android) on PC. While program installs, use USB cable to connect device with system. From interface, tap on “System Repair” main window.

Step 2: Opt for Android Repair option

You’ll be directed to the “System Repair” screen where you have to opt for “Android Repair” options appearing over the left panel of the program. After that, do not forget to press “Start”.

Step 3: Key in device information

From following screen, fill the fields of “Brand”, “Name”, “Model”, “Country” and several other parameters. Then, tap on “Next” option to proceed further.

Step 4: Download Firmware package

Just follow the on-screen steps for booting your Huawei Nova Y91 into download mode. Then, hit the “Next” button to proceed with downloading the most suitable firmware package for your Huawei Nova Y91.

Step 5: Repair Android phone

Once the software downloads, the program will automatically repair any issues irking over your phone. Now, your phone is all free from contacts error.

Part 2: 9 Common ways to fix “Unfortunately, Contacts Has Stopped”

2.1 Restart Android system

Our response to any minuscule issue is straightaway restarting phone. This helps in clearing out any problem that might have disrupt the functioning of phone. So, to fix the problem of “Contacts app won’t open”, you too can try out your hand in this method.

1. Get hold of your Android system and long press the power button.
2. This will fadeout the main screen and showcase several options from where you’ve to tap on “Reboot/Restart” mode.

Now, your device will quickly reboot the Huawei Nova Y91 device. Once, the Huawei Nova Y91 device regains its normal state, check whether the issue is coming again or not.

2.2 Clear cache and data of Contacts app

The cache memory basically stashes the copies of the concerned application. It is indeed a streak of copies of the desired app storing information and incurring additional space on the storage. This might be the reason why the contact app crashes rapidly on your Huawei Nova Y91. Hence, it can prove to be a good remedy for this problem. Just follow down the steps mentioned below-

1. First of all, go to “Settings” application from the app drawer or from the notification panel.
2. Now, surf and select for “Applications” or “Apps & notifications”.
3. Here, you need to browse for “Contacts” app and open it.
4. On “Contacts” app, just tap on “CLEAR CACHE” and “CLEAR DATA” button. This will prompt the cache memory to be cleared.

2.3 Wipe cache partition

As we know the cache memories are the temporary files build by the firmware. These are of little importance as they are bound to become a bit more corrupted in nature. And sometimes, may indirectly become a hurdle for the working of contacts app. It is good if the Huawei Nova Y91 device is cleared off from the caches. Instead of manually wiping down the cache memory, we will understand how to clear off the cache partition in the following steps.

1. From device, just power off your device. Then, press the “Volume Down + Power” button with “Home” combinations together.
2. In a moment’s time, lose fingers from the “Power” button but do not release fingers from “Volume Down” and “Home” buttons.
3. Once you view the “Android System Recovery” screen, just lose the “Volume Down” and “Home” buttons.
4. Over the options available, just opt for “wipe cache partition” by tapping the “Volume down” button until the desired option is highlighted.
5. Finally, push the “Power” key to give consent to the selection.

7. After, the process is through there will be an option for “Reboot System Now”. Tap on it and restart the Huawei Nova Y91 device.

2.4 Disable Google+ app

The root cause for detecting any problem is not very easy. You never know the overloading of Google + application might have directly impacted contacts app crashes. To resolve it, disabling it may prove to be a helpful solution. Here is the quick reference for disabling Google+ application.

1. First of all, visit “Settings” from your Huawei Nova Y91.
2. In “Settings”, visit the “Application Manager” or “Applications” menu and browse for “Google +” app.
3. From the application main page, you can choose to do either of the methods:

• Either, completely disable the application to work by pressing on “Force stop” or “Disable” feature.
• Or, brush away the unnecessary cache piled up on your storage by using “Clear Cache” functionality.

There will be a prompt stating that the application may misbehave. However, you must disable the feature and check whether it worked out for you or not.

2.5 Update your device software

Many a times, we skip updating our device software thinking it is of less importance. In fact, one must not miss out the updates that occurs in phone. As, without the updates, the scope of some applications are affected to some extent. For its better functioning and avoiding issues like “contacts keep stopping”, here is how you should update device software.

1. First and foremost, head on to “Settings” menu. Over there, click on “About Device”.
2. There, you need to tap over “Software Update”.

The device will now check whether there are any updates available for your device. If yes, then update application right away.

2.6 Reset App Preferences

As stated, the malfunctioning of contacts can be due to be any unexpected reason. Hence, users can opt for resetting app preferences. This may prove to be helpful in brushing away the issue of “Contacts app won’t open”.

• Launch “Settings” app and surf for “Apps” or “Applications” option on your Huawei Nova Y91.
• Just, tap over the three dots appearing at the upper right section and then tap on “Reset app preferences”.
• At last, just select “Reset default apps”.

2.7 Delete voicemail

Do you happen to exchange voicemails quite often? It can trigger to be the reason for contact app crashes. If your device happens to have a bulk of voicemails, you must get rid of them sooner or later. As, these might standout to be the prime reason for contacts stopping on Huawei Nova Y91. If you’re unaware about the procedure of removing all kinds of voicemails, you can proceed to make use of the following steps.

1. Start with, launching the “Google Voice” app.
2. From there, duly opt for “Voicemail”.
3. Just click on the press menu option and at last select “Delete” option.

2.8 Uninstall the downloaded apps

Some applications contain some unwanted advertisements and some elements of malware. This can be enough for disrupting the functionality of the built-in contact app won’t open. It is crucial for your phone to be detoxed from such elements. You need to manually scrap off such applications. Do, ensure to download the application from the genuine source for future use.

• On your Huawei Nova Y91, just go to “Home” screen and tap on “Apps” icon.
• Then, tap on “Settings” icon followed by going to “Applications” or “Apps & Preferences” menu.
• After that, tap on “Menu icon” which will showcase the apps installed on device.
• Simply, open the app and hit the “Uninstall” button to brush away that app. Repeat the same with other application(s).

Now, check whether you’ve fought the battle with the problem or not.

2.9 Reset to Factory Settings

Last but not least, if all the methods falls flat to resolve the issue of contacts app won’t open. Then, it might be your device has some internal problem. This can be any software crash which might not be fixing with the aforementioned steps. That is where reset to factory settings may prove to be a good option. With this method, your phone will be cleared of all the components, settings and everything present in it. Here are is the comprehensive tutorial for biding bye to the problem of contacts app won’t open.

Note: Do ensure to take a backup of all the data available in your device. As, we don’t want you to regret afterwards.

• Just go to “Settings” and surf and select “Backup & Reset” option.
• You need to toggle on the option for performing the backup on your Google account.
• Then, tap on “Reset” button and then tick mark the option for resetting your phone.