Troubleshooting Guide How to Fix an Unresponsive Infinix Note 30 Pro Screen | Dr.fone

Troubleshooting Guide How to Fix an Unresponsive Infinix Note 30 Pro Screen | Dr.fone

Ariadne Lv13

Troubleshooting Guide: How to Fix an Unresponsive Infinix Note 30 Pro Screen

Smart devices have become an integral part of our lives, and Infinix Note 30 Pro phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Infinix Note 30 Pro phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Infinix Note 30 Pro phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Infinix Note 30 Pro phone with an unresponsive screen.

What causes the Infinix Note 30 Pro Screen unresponsive?

The Infinix Note 30 Pro screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Infinix Note 30 Pro phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Infinix Note 30 Pro 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Infinix Note 30 Pro screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Infinix Note 30 Pro Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Infinix Note 30 Pro phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Infinix Note 30 Pro.

Overheating, physical damage, and manufacturing defects are some common causes of Infinix Note 30 Pro screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Infinix Note 30 Pro Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Infinix Note 30 Pro device

restart realme smartphone

Restarting the Infinix Note 30 Pro device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Infinix Note 30 Pro models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Infinix Note 30 Pro phone’s screen, specifically Infinix Note 30 Pro 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Infinix Note 30 Pro Screen being unresponsive?

To avoid Infinix Note 30 Pro screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Infinix Note 30 Pro phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

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Avoid extreme temperatures

Keep your Infinix Note 30 Pro device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Infinix Note 30 Pro phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Infinix Note 30 Pro phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Infinix Note 30 Pro phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Infinix Note 30 Pro device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Infinix Note 30 Pro models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

7 Fixes for “Unfortunately, Phone Has Stopped” on Infinix Note 30 Pro

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

  • When you install a custom ROM, the issue might occur.
  • The upgrading of the software or incomplete updates can lead to crashing the Phone app.
  • Data crashes can be another reason why this error shows up.
  • Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

### 2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Infinix Note 30 Pro device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Infinix Note 30 Pro device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

  1. Switch off the Infinix Note 30 Pro phone first.
  2. Now keep pressing the “Power” button until you see the Infinix Note 30 Pro logo on the screen.
  3. Release the button and immediately press and hold the “Volume Down” key.
  4. Leave the key once the Infinix Note 30 Pro device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

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2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

  1. Open “Settings” on your device and go to “Application” or “Apps”.
  2. Now from the list of all applications, go to “Phone” and tap on it.
  3. Now, click on “Storage” and choose “Clear Cache”.

Phone app crashing - clear cache

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2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Infinix Note 30 Pro firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Infinix Note 30 Pro firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

  1. Open “Settings” and go to “About Device”.
  2. Now tap on “Software Updates” and check for the availability of the new update.

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Phone app crashing - update firmware

  1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Infinix Note 30 Pro device and make it work like before.

  1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
  2. The recovery mode screen will appear now.
  3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
  4. To select, press the “Power” button.
  5. The process will begin and the Infinix Note 30 Pro device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

Phone app crashing - cache partition clearance

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2.6 Get the Infinix Note 30 Pro system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

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Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on Infinix Note 30 Pro devices.

  • It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
  • It shows great compatibility with all Infinix Note 30 Pro devices and other Android phones supporting over 1000 Android brands.
  • Fixes any kind of Android issue without any complication.
  • Easy to use and trusted by millions of users and therefore has a higher success rate.
  • Can be downloaded freely and friendly user interface.

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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.


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Phone app crashing - fix using a tool

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Infinix Note 30 Pro to the computer. When the Infinix Note 30 Pro device is connected, click on “Android” from the two tabs > click “Start”

Phone app crashing - connect phone to pc

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Infinix Note 30 Pro device. When done everything, verify once and click on “Next”.

Phone app crashing - enter details

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Phone app crashing - enter download mode

Step 5: Get the Infinix Note 30 Pro device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Infinix Note 30 Pro device.

Phone app crashing - device repaired


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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

  1. Open “Settings” and go to the “Backup and Reset” option.
  2. Look for “Factory data reset” and then tap on “Reset phone”.
  3. Within a while, your device will go through resetting and boot up to normalcy.

Phone app crashing - factory reset

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How To Revive Your Bricked Infinix Note 30 Pro in Minutes

Infinix Note 30 Pro has established a notable presence within the custom development arena. This trait holds for Infinix Note 30 Pro. Today, it’s still one of the most popular budget smartphones available. The popular smartphone offers the freedom to flash custom ROMs, attain administrative privileges, access countless customization options, and much more.

Yet, delving into these capabilities comes with its share of risks. The potential for your Infinix Note 30 Pro to brick is high if you don’t know what you’re doing. This page teaches you how to unbrick your Infinix Note 30 Pro if it happens.

Part 1. Potential Causes of a Infinix Note 30 Pro Becoming Bricked

The factors that lead to your Infinix Note 30 Pro to brick vary. The possible solutions also depend upon the underlying causes. At times, the manufacturer’s intervention remains the only viable remedy. Below are the most frequent causes of bricking.

  • The presence of malicious malware can harm your Infinix Note 30 Pro. This can result in a ‘bricked’ state devoid of functionality.
  • Altering the bootloader, system partition, or other critical software components risks triggering a bricking event.
  • Bricking can also occur due to errors during the update process. Whether through automatic or manual downloads, any interruption during software updates can cause your Infinix Note 30 Pro to brick.
  • Using inappropriate methods when performing root access can also result in bricking. Performing root access is dangerous as it grants entry to the Infinix Note 30 Pro device’s root directory housing the operating system.

Every Android device is susceptible to experiencing a system failure that leads to a bricked state. The risk remains consistent whether your device is from Infinix Note 30 Pro, Infinix Note 30 Pro, Infinix Note 30 Pro, or any other brand. That’s why it’s strongly advised against modifying their smartphones, especially when you don’t know what you’re doing.

Part 2. Techniques To Unbrick a Infinix Note 30 Pro

When faced with a bricked Infinix Note 30 Pro, below are various techniques to revive it. Whether through software resets or hardware interventions, these methods can help breathe life back into your device.

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Discharge the Battery

A particular suggestion involves allowing the Infinix Note 30 Pro device’s battery to discharge fully, enabling proper functionality of the Flash Tool software. This process typically spans a few days and is recommended by some specialists.

Perform a Factory Reset

Accessing the Infinix Note 30 Pro device settings is impossible if your Infinix Note 30 Pro bricks. For this reason, it is recommended to enter Recovery Mode. Here’s how.

  • Step 1: Press and hold the Power button and select the Restart option. During the reboot, press the Volume Up and Power keys simultaneously.

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  • Step 2: The main menu will show three options: Reboot, Wipe Data, and Connect with MIAssistant. Choose Reboot.

Explore Dedicated Software Tools To Fix Bricked Phones

Infinix Note 30 Pro offers its official software tools, such as the Infinix Note 30 ProFlash Tool. It’s designed for advanced users familiar with flashing firmware onto their devices. Here’s how.

mi flash tool main window

  • Step 2: Download the Stock Firmware of Infinix Note 30 Pro and extract it on your computer. Press and Hold the Power and Volume Down buttons for at least 5-10 seconds to enter Fastboot Mode.

mi flash fastboot mode

  • Step 3: Connect your Infinix Note 30 Pro to the computer using a USB cable. Launch Infinix Note 30 ProFlash Tool and locate the Firmware you have downloaded on the computer. Click the refresh > flash to begin the flashing process.

mi flash tool firmware

  • Step 4: The SUCCESS result should appear in the Infinix Note 30 ProFlash Tool once the flashing process is done.

mi flash tool success

However, if the Infinix Note 30 ProFlash Tool did not unbrick your Infinix Note 30 Pro, consider using Wondershare Dr.Fone - System Repair (Android). The platform allows you to unbrick your Infinix Note 30 Pro with a few clicks.


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Part 3. Reviving Your Infinix Note 30 Pro Using Wondershare Dr.Fone - System Repair (Android)

Dr.Fone - System Repair (Android) equips Infinix Note 30 Pro users with the ability to tackle soft brick and hard brick issues. This specialized Android repair tool enables you to restore your Infinix Note 30 Pro through a streamlined process, requiring just a few simple clicks.

dr.fone system repair main window

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Key Features

Dr.Fone - System Repair (Android) offers several benefits to unbrick your Infinix Note 30 Pro easily. Below are its key features.

  • Fix Common Infinix Note 30 Pro Problems in Minutes. This tool provides comprehensive solutions for common issues like black screen, Play Store not working, boot loops, or even bricked Android devices .
  • Compatibility with Over 1000 Android Models. This app fixes glitches across modern Android devices. The software is compatible with an extensive range of models. Whether your Infinix Note 30 Pro is unlocked or carrier-bound, restoration is not a problem.
  • Unparalleled Software Flexibility. Dr.Fone - System Repair (Android) also boasts an added capacity to mend iOS devices. This versatile tool is your all-inclusive solution for mobile devices, ensuring convenience whether you own an iOS or Android device.

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Advantage of Dr.Fone - System Repair (Android) for Unbricking Infinix Note 30 Pro

Here are three benefits to choosing Dr.Fone - System Repair (Android) for unbricking a Infinix Note 30 Pro. You’ll further believe Dr.Fone is a reliable assistant when reviving your bricked Infinix Note 30 Pro.

Simplified Firmware Management

Dr.Fone eliminates the tedious search for appropriate firmware when unbricking your Infinix Note 30 Pro. The platform automatically downloads the correct firmware for your device. The hassle of identifying and manually procuring firmware is removed, saving time and ensuring a smoother unbricking process.

User-Friendly Approach

One of Dr.Fone’s key strengths is its user-friendly design. It caters to users with varying levels of technical expertise by employing a step-by-step process. This approach guides users through the repair process with clarity. It reduces the requirement for advanced technical knowledge.

Free Version for Evaluation

Dr.Fone - System Repair (Android) offers a free version for everyone. It allows users to test its capabilities before committing to a purchase. This trial version grants users the opportunity to assess the tool’s effectiveness and suitability for unbricking their Infinix Note 30 Pro. This instills confidence before investing in a full license.

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How To Unbrick Infinix Note 30 Pro Using Dr.Fone - System Repair (Android)

Dr. Fone’s features are perfect for unbricking Infinix Note 30 Pro devices. Below are the procedures to restore your Infinix Note 30 Pro from its bricked state.

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  • Step 1: Download and install Dr.Fone - System Repair (Android) on your computer. After launching the application, click System Repair. Then, click Android as the Infinix Note 30 Pro device type. Connect your Infinix Note 30 Pro. Indicate Phone Brick as the Android issue and initiate the process by clicking Start.

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  • Step 2: Select the appropriate device information corresponding to your Infinix Note 30 Pro. Choose Brand, Name, Model, Country, and Carrier. Confirm by checking the I agree button, then proceed to the next step by clicking Next.

set up device information

  • Step 3: Given that the Infinix Note 30 Pro lacks a Home button, click the Phone without Home button option. Follow the prompts displayed on-screen and proceed by clicking Next to initiate the process of restoring your bricked phone.

follow on screen prompts

  • Step 4: As your Infinix Note 30 Pro enters Download Mode, the firmware download will start automatically. Follow the on-screen instructions. Wait for the system to initiate the repair procedure automatically. Upon completion, a message will pop up on the main window. Click Done to exit the tool. You can click Try again to repeat the process if needed.

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You May Also like:

How To Fix iPhone Bricked After iOS 17/iOS 16/iOS 15 Update
How to Fix It If Your Infinix Note 30 Pro Phone Got Bricked?

Conclusion

Don’t let a bricked Infinix Note 30 Pro stand in your way. Use the array of techniques from basic troubleshooting to advanced software tools to breathe life back into your device. Unbrick your Infinix Note 30 Pro to its full functionality using the methods provided or Dr.Fone’s adept assistance.

Lastly, you can still refer to Infinix Note 30 Pro for repairs. It remains the primary solution in numerous cases. Utilizing your warranty can alleviate the associated costs. Seeking assistance from a specialized technician is also a viable route to consider for a thorough device assessment.


  • Title: Troubleshooting Guide How to Fix an Unresponsive Infinix Note 30 Pro Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 11:56:22
  • Updated at : 2024-07-31 11:56:22
  • Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-infinix-note-30-pro-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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