Troubleshooting Guide How to Fix an Unresponsive Infinix Smart 8 HD Screen | Dr.fone

Troubleshooting Guide How to Fix an Unresponsive Infinix Smart 8 HD Screen | Dr.fone

Ariadne Lv13

Troubleshooting Guide: How to Fix an Unresponsive Infinix Smart 8 HD Screen

Smart devices have become an integral part of our lives, and Infinix Smart 8 HD phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Infinix Smart 8 HD phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Infinix Smart 8 HD phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Infinix Smart 8 HD phone with an unresponsive screen.

What causes the Infinix Smart 8 HD Screen unresponsive?

The Infinix Smart 8 HD screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Infinix Smart 8 HD phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Infinix Smart 8 HD 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Infinix Smart 8 HD screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Infinix Smart 8 HD Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Infinix Smart 8 HD phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Infinix Smart 8 HD.

Overheating, physical damage, and manufacturing defects are some common causes of Infinix Smart 8 HD screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Infinix Smart 8 HD Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Infinix Smart 8 HD device

restart realme smartphone

Restarting the Infinix Smart 8 HD device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Infinix Smart 8 HD models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Infinix Smart 8 HD phone’s screen, specifically Infinix Smart 8 HD 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Infinix Smart 8 HD Screen being unresponsive?

To avoid Infinix Smart 8 HD screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Infinix Smart 8 HD phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Infinix Smart 8 HD device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Infinix Smart 8 HD phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Infinix Smart 8 HD phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Infinix Smart 8 HD phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Infinix Smart 8 HD device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Infinix Smart 8 HD models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

How to Resolve Infinix Smart 8 HD Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Infinix Smart 8 HD phones, known for their efficient performance. If your Infinix Smart 8 HD screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Infinix Smart 8 HD not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Infinix Smart 8 HD Screen Unresponsive?

Answering what causes Infinix Smart 8 HD screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Infinix Smart 8 HD 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Infinix Smart 8 HD Screen Unresponsive

Fixing the Infinix Smart 8 HDscreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Infinix Smart 8 HD screen unresponsive:

Solution 1. Restart the Infinix Smart 8 HD Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Infinix Smart 8 HD not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Infinix Smart 8 HD device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Infinix Smart 8 HD device. In some of the Infinix Smart 8 HD devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Infinix Smart 8 HD device.

restart your oneplus device

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Infinix Smart 8 HD 5 can also lead to Infinix Smart 8 HD not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Infinix Smart 8 HD Customer Support

Contacting Infinix Smart 8 HD customer support can also help resolve the Infinix Smart 8 HD screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Infinix Smart 8 HD customer support will help you find the issue and recommend a solution.

It is an excellent option if your Infinix Smart 8 HD device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

contact oneplus customer support

Solution 4. Wipe the Cache of Your Infinix Smart 8 HD Device

A common reason for Infinix Smart 8 HD Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Infinix Smart 8 HD device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Infinix Smart 8 HD device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Infinix Smart 8 HD logo.

wait for oneplus logo

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

choose wipe data and cache option

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

select wipe cache option

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Infinix Smart 8 HD device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Infinix Smart 8 HD will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Infinix Smart 8 HD in no time:

Step 1: Launch Settings on your Infinix Smart 8 HD device and tap “System” to select “Reset Options.”

select reset options

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

start the erase process

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Infinix Smart 8 HD Screen being Unresponsive?

Protecting your Infinix Smart 8 HD device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Infinix Smart 8 HD screen from being unresponsive, here are some tips you can follow:

  • ****Regular Updates:****You should always ensure that your Infinix Smart 8 HD device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
  • ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Infinix Smart 8 HD device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
  • ****Delete Unnecessary Apps:****If you have too many apps on your Infinix Smart 8 HD devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
  • ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

dr.fone phone toolbox

Conclusion

To sum up this article, it can be said that issues like Infinix Smart 8 HD not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

How To Restore a Bricked Infinix Smart 8 HD Back to Operation

In moments of lag or freezing on your Android, you might brick Your Infinix Smart 8 HD, which can be unsettling. This is more than just the loss of a device. A bricked cell phone also involves potential data erasure. Yet, it’s crucial to understand the true implications of a bricked phone. This page tackles how to address the issue of a bricked Android phone.

This comprehensive guide aims to the reasons behind Android phones becoming bricked. By reading below, you’ll learn effective methods to unbrick a mobile phone without the risk of data loss.

man holding a bricked phone

Part 1. What are Brick Phones: At a Glance

The term “bricked phone“ is used when a device becomes non-functional. This is typically due to a critical software or firmware error. There are two distinct scenarios for encountering a bricked phone: a soft brick and a hard brick.

  • Soft Brick. A soft brick entails a phone that’s not operational due to software glitches or conflicts but is not irreparable.
  • Hard Brick.A hard brick signifies a more dire situation. This is where the phone becomes inoperable, resembling an actual brick in terms of functionality.

The Common Causes of a Cell Phone Bricking

Below are the common causes why a cell phone bricks.

Failed Updates

When a firmware or system update fails, it can lead to a bricked phone. Updates involve intricate changes to the phone’s software. If interrupted or incompatible, the Infinix Smart 8 HD device may get stuck in a state of partial functionality. This can result in a soft brick.

Failed Flashing

Flashing involves installing custom firmware or software onto a device. If the flashing process is interrupted or if the firmware used is not compatible with the Infinix Smart 8 HD device’s hardware, it can cause a hard brick. The device’s essential software components may become corrupted, rendering the phone unusable.

Rooting

Rooting, which grants users superuser access to their device’s OS, can lead to bricking if not done right. Rooting often involves making deep system changes, and errors can disrupt the phone’s core functionality.

Installing Bad Apps

Installing malicious, incompatible, or poorly coded apps can lead to a soft brick situation. In severe cases, they can trigger a boot loop or render the phone unresponsive.

Others

Several less common factors can also contribute to bricking. Overclocking, attempting to modify the bootloader, or tampering with system files can lead to disastrous consequences. Hardware issues, such as faulty memory or battery problems, might also manifest as bricked devices.

Part 2. Unbricking Methods and Tools

Below are solutions that you can employ to fix various brick phone scenarios.

rebooting a bricked phone

Reverting Android Device to Factory Defaults (Soft Brick)

A universal approach to trying to recover a brick phone exists for all Android phones. This is, consider restoring your device to its factory settings. You can find instructions specific to your phone model online. Although this procedure erases all your data, it’s possible to regain the use of your brick phone.

Get in Touch With the Manufacturer (Hard Brick and Soft Brick)

Normally, smartphone warranties span from 1 to 2 years. If your phone remains unrooted and falls within that coverage period, consider reaching out to the manufacturer. This direct approach could lead to your phone being repaired or replaced with a new one at no cost to you.

Seek Professional Assistance (Hard Brick and Soft Brick)

When your phone falls outside the warranty coverage, consider seeking help from a reputable repair shop. However, be aware that any lost data cannot be attributed to their efforts. Fortunately, you can recover lost data using reliable data recovery software once your phone is operational again.

Use a Dedicated App To Fix Bricked Mobile Phones (Hard Brick and Soft Brick)

Among the array of tools designed for unbricking and recovery, one standout is Wondershare Dr.Fone - System Repair (Android). With an exceptional recovery rate, it stands out as one of the top contenders for data retrieval. Its performance is notable when applied to modern brick phones, making it a highly effective choice for these devices.

Part 3. Unbricking Mobile Phones With Dr.Fone - System Repair (Android)

Dr.Fone - System Repair (Android) empowers you to resolve a range of prevalent Android problems. This Android repair tool eliminates the need to hunt for suitable firmware to flash your phone. By utilizing Dr.Fone – System Repair (Android), you can recover data on Your Infinix Smart 8 HD with a few clicks.

dr.fone system repair main window

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Key Features

Below are some of the standout features of Dr.Fone - System Repair (Android)

Address Android Challenges Like a Professional

From common scenarios like black screens and boot loops to even bricked Android devices, this tool has you covered. Dr.Fone has simplified the process so that anyone can fix Android problems.

Support for Over 1000 Android Models

This software is designed to fix glitches including most modern Android devices. Whether your Infinix Smart 8 HD is an unlocked variant or tied to carriers, you can restore it back to normal in just a matter of minutes.

Trial Access at No Cost

Dr.Fone - System Repair (Android) offers free access for you to test the initial steps and verify device compatibility. This cost-effective feature ensures value for money every step of the way.

Main Advantages of Using Dr.Fone – System Repair (Android)

Dr. Fone – System Repair (Android) is a great solution with numerous tools to help you manage your Infinix Smart 8 HD in various ways. Here are some of the advantages of using the app for fixing bricked phones.

  • Fone – System Repair (Android) comes with a clean UI making navigation and usage easy. The user-friendly design offers a seamless experience for beginners and professionals alike.
  • Utilizing the app for system repair is an effortless and speedy process. It doesn’t take up much time to revive your bricked phoneso you can use it right away.
  • The System Repair toolkit only needs you to click on a few buttons. Combined with its clean UI and speedy process, using the app is a breeze.

Part 4. How To Revive a Bricked Phone Using Dr.Fone – System Repair (Android)

Below are the steps to recover data on a bricked mobile phone.

  • Step 1: Download and install Dr.Fone – System Repair (Android) on your computer. Launch the app and select System Repair. Next, choose Select Android as the Infinix Smart 8 HD device type. Then, connect to your Infinix Smart 8 HD. Choose Phone Brick as the Android problem and click Start.

connect brick phone

  • Step 2: Select the correct device information. Choose the Brand, Name, Model, Country, and Carrier. Tick the box next to I agree button and click Next to proceed to the next step.

dr.fone choose device type

  • Step 3: Click on the Phone with Home button or Phone without Home button depending on your device. Follow the on-screen instructions and click Next to proceed with reviving your brick phone.

dr.fone following on-screen instructions

  • Step 4: Once the Infinix Smart 8 HD device enters Download Mode, the firmware will automatically start downloading. Follow the on-screen prompts and wait for the system to initiate the repair process. Once it concludes, the completion message will appear on the main window. Click Done to close the tool or click Try again to repeat the process.

reviving brick phone process completion window

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Conclusion

Fixing a bricked phone may seem daunting, but solutions are within reach. This page explained the distinctions between soft and hard brick scenarios. It also identified common causes and revealed effective methods for unbricking.

Among these, Dr.Fone – System Repair (Android) emerges as a dependable ally. The tool offers a comprehensive toolkit for recovery and data rescue. The power to reclaim lost data lies in your hands. Act, follow the methods outlined, and recover your brick phone.


  • Title: Troubleshooting Guide How to Fix an Unresponsive Infinix Smart 8 HD Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-18 15:36:29
  • Updated at : 2024-03-21 12:24:28
  • Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-infinix-smart-8-hd-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Troubleshooting Guide How to Fix an Unresponsive Infinix Smart 8 HD Screen | Dr.fone