Troubleshooting Guide How to Fix an Unresponsive Motorola Edge 2023 Screen | Dr.fone

Troubleshooting Guide How to Fix an Unresponsive Motorola Edge 2023 Screen | Dr.fone

Ariadne Lv13

Troubleshooting Guide: How to Fix an Unresponsive Motorola Edge 2023 Screen

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Smart devices have become an integral part of our lives, and Motorola Edge 2023 phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Motorola Edge 2023 phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Motorola Edge 2023 phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Motorola Edge 2023 phone with an unresponsive screen.

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What causes the Motorola Edge 2023 Screen unresponsive?

The Motorola Edge 2023 screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Motorola Edge 2023 phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Motorola Edge 2023 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Motorola Edge 2023 screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Motorola Edge 2023 Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Motorola Edge 2023 phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Motorola Edge 2023.

Overheating, physical damage, and manufacturing defects are some common causes of Motorola Edge 2023 screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Motorola Edge 2023 Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Motorola Edge 2023 device

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Restarting the Motorola Edge 2023 device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

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Check the Charging Port and Battery

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Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Motorola Edge 2023 models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Motorola Edge 2023 phone’s screen, specifically Motorola Edge 2023 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Motorola Edge 2023 Screen being unresponsive?

To avoid Motorola Edge 2023 screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Motorola Edge 2023 phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Motorola Edge 2023 device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

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Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Motorola Edge 2023 phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Motorola Edge 2023 phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Motorola Edge 2023 phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Motorola Edge 2023 device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Motorola Edge 2023 models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Guide: How To Unbrick a Bricked Motorola Edge 2023 Phone

Motorola Edge 2023 phones are super popular thanks to their excellent features and affordable prices. But being so popular means people try to customize them with custom software. If you’re not careful, you might have a “bricked” Motorola Edge 2023 phone. It won’t work at all. It will be more like a brick than a smartphone.

Don’t worry, though. This guide is here to help. It will show you how to unbrick your phone step by step. You’ll learn to bring your phone back to life and make it work again. So, get started on fixing your bricked Motorola Edge 2023 phone by reading this article.

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Part 1. Common Reasons Why Motorola Edge 2023 Phones Get Bricked

A bricked phone might sound like a techy term, but it’s pretty simple – when your Motorola Edge 2023 phone turns into a lifeless block that won’t do anything. In this section, you’ll learn all about why this happens, so you can avoid these issues and keep your phone alive as long as possible.


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  • Trying to flash incompatible ROMs. Sometimes, people want their Motorola Edge 2023 phones to run different software like a custom version of Android called a ROM. But if you use the correct ROM for your specific phone, it can mess things up nicely. Also, inexperience with ROM flashing can hard brickyour Motorola Edge 2023 Be sure to follow guides and ask for community help online.
  • Rooting mishaps/failures.“Rooting” means giving your phone superpowers, but if you mess up, it can go wrong. Your phone might not boot up, leaving you with a brick. Like the previous bullet, follow guides carefully, especially if inexperienced.
  • Failed Firmware Updates. When your phone asks you to update its software, following the instructions carefully is essential. If you interrupt the process or something goes wrong, your phone could be bricked.

Now, you must know about soft and hard-bricking to learn how to diagnose your phone. Soft bricking is like a phone’s bad day – it might not start up. However, with the right help, you can fix it. Hard bricking is worse. It’s when your phone is a paperweight – it won’t turn on, respond, or do anything useful.

Part 2. Method 1: Use the Motorola Edge 2023 Flash Tool To Recover Bricked Motorola Edge 2023 Phones

Say you’ve accidentally bricked your Motorola Edge 2023 phone due to rooting or ROM flashing. You might feel scared, but imagine having a magic wand that can fix your bricked phone. That’s what the Motorola Edge 2023 Flash Tool is –a dedicated Motorola Edge 2023 unbricking tool. It lets you install or flash different software onto your phone, giving it a fresh start. Most of the time, a simple firmware flash will unbrick your Motorola Edge 2023.

The Motorola Edge 2023 Flash Tool is a superhero for various situations. Here are some scenarios where it can save the day:

  • **Device Recovery.**If your phone is bricked or acting strange, the Flash Tool can help bring it back to life.
  • Firmware Updates. You can use it to install official updates released by Motorola Edge 2023, ensuring your phone runs smoothly.
  • **Device Customization.**Want a different look for your phone? The Flash Tool can help you install custom ROMs or themes.
  • **Bug Fixes.**Got pesky bugs or glitches? The Flash Tool can replace corrupted software to make your phone behave.
  • Performance Enhancement. If your phone feels sluggish, the Flash Tool can boost its speed by flashing a new OS.

How To Use the Motorola Edge 2023 Flash Tool To Unbrick a Motorola Edge 2023 Phone

Now that you know what the Motorola Edge 2023 Flash Tool is all about, it’s time to learn how to use it. If you’ve bricked your Motorola Edge 2023 phone, follow the steps below:

  • Step 1. Download the Motorola Edge 2023 Flash Tool and the stock firmware of your device on your computer.
  • Step 2. Turn off your phone. Then, press and hold the Volume Down + Power Key simultaneously for 6-8 seconds. This will force your phone to enter the Fastboot mode.

xiaomi press hold buttons together

  • Step 3. Connect your phone to your computer using a cable when you see this screen flash.

xiaomi fastboot screen

  • Step 4. Using the Motorola Edge 2023 Flash Tool, click Select. Then, locate the firmware files you downloaded earlier.

xiaomi flash tool browse for folder menu

  • Step 5. Click the refresh button until the flash tool recognizes your device. Then, click flash to replace the firmware. A text saying “success” should appear under the result column.

xiaomi flash tool success screen

Congratulations! Your phone should be up and working after following these steps.

Part 3. Method 2: Wondershare Dr.Fone System Repair – Your One-Stop Shop for Unbricking Your Motorola Edge 2023 Phone

If you gave the Motorola Edge 2023 Flash Tool a shot and your phone is still not cooperating, don’t lose hope. Sometimes, the magic touch needs a slight variation. That’s where Dr.Fone comes into play. This dedicated software can work wonders when fixing various phone problems. It can even help in cases of bricked Motorola Edge 2023 phones involving software or firmware issues.

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One of Dr.Fone’s most astonishing powers is its “System Repair” feature. This is where the real magic happens. If your Motorola Edge 2023 phone is bricked, it can help repair the underlying software glitches that caused the issue. Moreover, Dr.Fone brings a toolbox of features to the table, making it more than just a one-trick pony. Here are its key features:

  • **Data Recovery:**If you’ve lost precious data, Dr.Fone can help recover it, even from a bricked phone.
  • **Data Transfer:**You can quickly move data between devices, even if one is unresponsive.
  • **System Backup & Restore:**Fone can help you create a backup of your phone’s system and restore it when needed.
  • **Unlocking Tools:**If you’re locked out of your phone, Dr.Fone can help you regain access.

How To Use Dr.Fone System Recovery Feature To Unbrick a Motorola Edge 2023 Phone

Now that you know about Dr.Fone, it’s time to understand how to use it. Hopefully, it can save your bricked Motorola Edge 2023 phone from its problems. Follow the steps below:

  • Step 1. DownloadDr.Fone from its official website , and launch it on your computer. After entering the Toolbox menu from the left panel, click System Repair. Make sure that your Motorola Edge 2023 phone is connected.
  • Step 2. Select Android on the next screen.

wondershare dr.fone phone os chooser

  • Step 3. Initiate the Android System Repair by clicking Start.

wondershare dr.fone system repair start screen

  • Step 4. Confirm your device details. You can edit any details that might be wrong.

wondershare dr.fone device details confirmation

  • Step 5. Put your phone into Download mode. Follow the guidelines for phones with or without home buttons. Your phone will begin downloading the dedicated firmware.

wondershare dr.fone download mode tutorial

  • Step 6. After downloading the firmware, verify and proceed with the installation by clicking Fix Now. Confirm firmware installation by typing “000000” into the text box in the appearing window. Click Confirm afterward.

wondershare dr.fone initiate system repair

  • Step 7. After the process is finished, your phone should now be okay. Click Done.

wondershare dr.fone success screen

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Part 4. Best Practices/Tips Before Unbricking Your Phone

Before diving into the unbricking process, you must arm yourself with some tips and precautions to ensure your recovery journey is as smooth as possible. Here’s what you need to know:

  • Backing Up Data: An Ounce of Prevention. Remember the golden rule: always back up your data before attempting any phone recovery. Unbricking might save your phone, but being safe is better than sorry.
  • **Authentic Tools and Software: Stay on the Safe Side.**Using genuine and trustworthy tools is crucial when unbricking your Motorola Edge 2023 This applies especially to Dr.Fone, which you should only download from the official website. Additionally, when recovering your phone’s software, use authentic Motorola Edge 2023 ROMs (the operating system’s files).
  • **Learning from Online Guides and Communities: Seek Guidance.**Navigating the unbricking process might seem daunting, but you’re not alone. There are many online guides, tutorials, and communities where people share their experiences and solutions.

Conclusion

So, there you have it – your guide to fixing a bricked Motorola Edge 2023 phone. Remember, bricking happens when your phone stops working. You won’t be afraid when that happens, as you learned about the Motorola Edge 2023 Flash Tool and Dr.Fone. They are your phone-saving superheroes that can unbrick even a hard-bricked Motorola Edge 2023 phone.

As a parting reminder, always keep a tool ready for emergencies. For this, choose Dr.Fone. It’s a super tool for all your phone problems. Give it a shot and be confident with your phone wherever you go and whatever you do with it.

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Why Is My Motorola Edge 2023 Offline? Troubleshooting Guide

Ever had your Motorola Edge 2023 claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Motorola Edge 2023 offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Motorola Edge 2023. Let’s get started.

Part 1: Why Does My Motorola Edge 2023 Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

  1. Enabling Airplane mode

Why is My Motorola Edge 2023 showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Motorola Edge 2023. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

  1. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Motorola Edge 2023 offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

  1. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Motorola Edge 2023 can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

  1. Firewall restrictions

In some cases, a firewall on your Motorola Edge 2023 might be overly restrictive, preventing the Motorola Edge 2023 device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Motorola Edge 2023 back online.

Phone offline on Android

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
  • Step 3: Tap Mobile Data to turn it on.

Change connection to mobile data

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
  • Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

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On and off the Airplane mode

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

  • Step 1: Open your phone’s Settings > Connection & sharing.
  • Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
  • Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
  • Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Reset the network settings on Android

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Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

  • Step 1: Locate your Wi-Fi router.
  • Step 2: Turn off the router using the power button or unplug it.
  • Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
  • Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Motorola Edge 2023 say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

  • Step 1: Open the Settings > Apps > Manage Apps.
  • Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
  • Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
  • Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Clear Google Chrome’s cache and data

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Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

  • Step 1: Visit the Google Play Store and search for Google Chrome.
  • Step 2: Tap “Uninstall” to remove the app from your device.
  • Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
  • Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Re-install Google Chrome on Google Play Store

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Motorola Edge 2023 offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

  • Comprehensive system repair for any devices
  • User-friendly interface
  • Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

  • Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Motorola Edge 2023. Choose System Repair and pick Android as your device type.

Open Dr.Fone System Repair tool

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  • Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

![Select the problem and begin the repair](https://images.wondershare.com/drfone/guide/android-system-repair-1.png)
  • Step 3: Confirm your device details

The platform will detect your Motorola Edge 2023’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Motorola Edge 2023’s details

  • Step 4: Download firmware.

Follow the instructions to put your Motorola Edge 2023 into Download Mode. Once in Download Mode, you will start downloading the firmware.

Activate Download mode to download the firmware

  • Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Confirm the repair process

Conclusion

Dealing with the “Phone Offline” hiccup on your Motorola Edge 2023 can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.


  • Title: Troubleshooting Guide How to Fix an Unresponsive Motorola Edge 2023 Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 11:57:14
  • Updated at : 2024-07-31 11:57:14
  • Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-motorola-edge-2023-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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