### Replace a New Screen
If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:
Contact a professional repair center or the manufacturer for replacement parts and installation.
How to avoid Motorola Edge 40 Pro Screen being unresponsive? To avoid Motorola Edge 40 Pro screen being unresponsive, here are some suggestions based on the possible causes:
Check Software Updates on Time Make sure to regularly check for and install software updates on your Motorola Edge 40 Pro phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.
Check Hardware from Time to Time Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.
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Avoid extreme temperatures Keep your Motorola Edge 40 Pro device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.
Keep the screen clean Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.
Reduce the number of running apps Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.
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Use Wondershare Dr.Fone to Repair or Manage Your Data Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.
By following these suggestions, you can help prevent screen unresponsiveness on your Motorola Edge 40 Pro phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.
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Conclusion Motorola Edge 40 Pro phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Motorola Edge 40 Pro phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.
To deal with an unresponsive screen, users can try restarting the Motorola Edge 40 Pro device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Motorola Edge 40 Pro models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.
Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Motorola Edge 40 Pro.
This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”
The error message “Unfortunately, the process com.android.phone has stopped “ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.
It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:
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App or System Update When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.
App Cache/Data Corruption The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.
Insufficient System Resources Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.
Conflicting Third-Party Apps Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.
Software or Firmware Glitches Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.
Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped “ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:
Fix 1: Restart/Reboot your Android Device One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped “ error is to reboot your Motorola Edge 40 Pro. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.
So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Motorola Edge 40 Pro and potentially fix the error:
Step: Long-press your Motorola Edge 40 Pro’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.
Fix 2: Re-insert the SIM Card There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped “ error.
To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.
Fix 3: Clear the Cache and Data of the Phone App The “Unfortunately, the process com.android.phone has stopped “ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.
Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:
Step 1: Find the Phone app on your Motorola Edge 40 Pro and long-press its icon. A small menu will pop up where you need to select “App Info.”
Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.
Fix 4: Disable Automatic Updates Feature In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Motorola Edge 40 Pro keeps your apps updated. Disabling this feature temporarily can help resolve the problem.
As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:
Step 1: Navigate to the Google Play Store app on your Motorola Edge 40 Pro and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”
Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.
Fix 5: Clear All Apps Cache and Data When dealing with this error, clearing the cache and data of all apps on your Motorola Edge 40 Pro can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.
It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:
Step 1: Access your Motorola Edge 40 Pro’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.
Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.
It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:
Step 1: On your Motorola Edge 40 Pro, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.
Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”
If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.
So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Motorola Edge 40 Pro:
Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”
Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Motorola Edge 40 Pro PIN to confirm the process, and use “Delete All” to start the factory reset process.
It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone .
Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped ,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Motorola Edge 40 Pro devices with support for all modern Motorola Edge 40 Pro phones.
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You do not need any technical skills to fix your Android system issues when using Dr.Fone.
It has the highest success rate in fixing complex software issues related to Android OS.
Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.
All you need to fix your Motorola Edge 40 Pro’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:
Step 1: Link Your Android Device with Wondershare Dr.Fone
To start, connect your Motorola Edge 40 Pro to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.
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Step 2: Enter the Required Details of Your Motorola Edge 40 Pro
Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Motorola Edge 40 Pro. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”
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Step 3: Resolve The process.com.android.phone Has Stopped Issue
The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Motorola Edge 40 Pro by entering the code “000000.”
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Conclusion To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped “ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Motorola Edge 40 Pro device, and even performing a factory reset.
While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.
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4 Ways to Fix Android Blue Screen of Death On Motorola Edge 40 Pro Android is undoubtedly amongst the best smartphone platforms but comes with its own share of glitches. The Android screen of death is observed by many users all over the world who complain of their device screen turning blue rendering their phone/tablet unresponsive. This is called the Android blue screen of death and it usually occurs when you turn on your device by pressing the Power On button but your device does not boot up normally and remains stuck at a plain blue screen without any error message.
Such an Android screen of death is caused by a temporary software crash but can also occur due to certain hardware issues. We understand the inconvenience caused to you when you see the Android blue screen of death . Here are ways to fix the error and great software to extract all your data to keep it unaltered and safe.
Read on to learn more about the Android screen of death and ways to combat it.
Part 1: How to rescue data on Motorola Edge 40 Pro with blue screen of death? The Android blue screen of death issue is not a difficult problem to deal with and can be fixed by you by following the easy steps given in this article. We suggest that all readers rescue the data stored on their Android devices to prevent data loss and keep it stored in your PC from where it can be accessed and recovered by you anytime, anywhere. This task might sound tedious, but, we have for you Dr.Fone - Data Recovery (Android) , a software specially designed to retrieve data from broken and damaged Motorola Edge 40 Pro phones and tabs, especially Motorola Edge 40 Pro devices, and keep it safe in your PC without tampering with it or altering its format. It efficiently extracts data from broken or unresponsive Motorola Edge 40 Pro devices, phones/tabs stuck at black/blue screen, or whose system crashed due to a virus attack.
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Follow the steps given below to extract data when you experience an Android screen of death:
1. Download, install, and run the Dr.Fone - Data Recovery (Android) tool on your PC. Connect your device using a USB cable and move on to the main screen of the software.
2. Once you launch the software, you will see many tabs before you. Click on “Data Recovery” > “Android”.
3. And then choose “Recover from Broken Phone” from the program’s screen.
4. In this step, choose from the two options before you the true nature of your device as shown in the screenshot below.
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5. You will now be asked to feed in your phone’s model type and name as shown in the screenshot below. Give correct details for the software to identify your device smoothly and hit “Next”.
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6. In this step, refer to the instructions in your device manual to enter into Download Mode on your Motorola Edge 40 Pro and hit “Next”. An example of what to do to reach Download Mode is shown below.
7. Finally, let the software recognize your Motorola Edge 40 Pro, and start to download the recovery package for your device.
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8. Once it does, you will be able to preview all the files on the screen in front of you before you hit “Recover to Computer”.
The process may take up to a few minutes and once it’s done all your files will be extracted and stored on your PC. You can now move on to troubleshooting the problem without the fear of losing all your important data.
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Part 2: One click to fix the Android blue screen of death We understand how annoying it is to see the Android blue screen of death and fail to access your device data. But, with Dr.Fone - System Repair (Android) , your troubles would burst away.
This software effectively fixes Android screen of death issue along with app crashing, bricked or unresponsive device, stuck on Motorola Edge 40 Pro logo, etc. All Android issues are well taken care of by Dr.Fone - System Repair (Android) with one click.
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Note: Backing up your device is significant before you carry out the Android repair process. The process of fixing the Android blue screen of death issue may erase data from your Motorola Edge 40 Pro. So backing up your Android seems a viable option.
Phase 1: Connecting your Android after preparing it
Step 1: Installation and running Dr.Fone - System Repair (Android) on your system takes you to the main screen. Choose the ‘System Repair’ option followed by connecting the Android device.
Step 2: Press the ‘Android Repair’ option before tapping the ‘Start’ button.
Step 3: Over the Motorola Edge 40 Pro device information window, select all relevant data about your device followed by the ‘Next’ button.
Phase 2: Initiate repairing after entering ‘Download’ mode
Step 1: Get the Motorola Edge 40 Pro device in ‘Download’ mode to fix the Android blue screen of death issue. Here is how –
On a ‘Home’ button-less device – you need to switch off the Motorola Edge 40 Pro device. Now, hold the ‘Volume Down’, ‘Power’, and ‘Bixby’ keys together for about 10 seconds and release. Hit the ‘Volume Up’ key to get into ‘Download’ mode.
On a ‘Home’ button device – shut down the Android phone/tablet, and then push the ‘Power’, ‘Volume Down’, and ‘Home’ keys for 10 seconds. Let go of the keys and press the ‘Volume Up’ key to enter ‘Download’ mode.
Step 2: Tap the ‘Next’ button to download firmware.
Step 3: Dr.Fone - System Repair (Android) would verify the firmware post-download. It will start repairing the Android system automatically.
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Part 3: Force Restart Your Motorola Edge 40 Pro A force restart is a basic step that can clear minor software glitches. It has the potential to resolve the Android blue screen of death issue. Force restarting your device can clear temporary bugs and reset all processes. It is a simple yet often overlooked way to fix the Android blue screen of death issue. Use the following steps to force restart your Motorola Edge 40 Pro:
Step: On your Motorola Edge 40 Pro, press and hold the “Power” and “Volume Down” keys for around 10 seconds. Release the keys when your device reboots and wait for it to complete rebooting.
Part 4: Remove phone battery to fix blue screen of death The best home remedy to fix any kind of Android screen of death remove the Motorola Edge 40 Pro device’s battery. This technique might sound too simple, but it has solved the Android blue screen of death issue for many users whose devices started normally after reinserting the battery. Here is what you should do.
1. Open the back cover of your Motorola Edge 40 Pro and carefully remove its battery.
2. Let the battery be out for 5-7 minutes. Meanwhile, long press the power button to drain out any residual charge from your device.
3. Now reinsert the battery and attach the back cover.
4. Turn on your device and see that it boots normally all the way to the Home/Locked Screen without getting stuck at Android blue screen of death .
Note: Not all Android devices allow you to remove their battery. If you own such a device, try the next step as it is your only option to fix the Android blue screen of death problem.
Part 5: Put out your SIM Card/SD card and reinsert In some cases, issues related to the Android blue screen of death can be caused by problems with the SIM card or SD card. Removing and reinserting these cards can help resolve potential conflicts or glitches. Remember that this method can help resolve issues related to SIM card or SD card conflicts. However, it may not address more complex software or hardware problems causing the blue screen issue.
Part 6: Clean or change the LCD connector If you’re facing the Android blue screen of death issue, the issue might be related to a hardware problem. The problem can be a loose or damaged LCD connector. In this scenario, you can try cleaning or changing the connector. This method is more advanced and involves disassembling your device. That’s why you need to proceed with caution and only if you’re comfortable with hardware tasks.
Part 7: Update to the latest Android version Software problems can manifest the Android equivalent of a blue screen of death. It is usually triggered by errors or anomalies within the operating system. To address these concerns, upgrading to the most recent version of the Android OS proves effective. However, updating your device’s software could introduce fresh glitches or compatibility conflicts. These steps outline the process of updating your device to the latest OS:
Step: Open the Settings app on your Motorola Edge 40 Pro by locating and launching it. Proceed by scrolling through the options and selecting “Software Update.” In the ensuing screen, choose “Download and Install” to start a search for any available updates.
Part 8: How to fix the Android blue screen of death by factory reset? The Android screen of death is a very confusing issue as it freezes your device at a blue screen with no options to navigate further. In such a situation you may consider performing a Factory Reset, better known as Hard Reset as you will need to enter Recovery Mode to implement this technique. Although resting your device will wipe off all its data but you don’t need to worry as Dr.Fone toolkit Android Data Extraction software can retrieve all your files and keep them safe.
Accessing Recovery Mode differs for different Android devices. Thus, we suggest that you consult your device manual to understand how to boot into Recovery Mode on your particular Android device and then follow the steps given below:
Once you are on the Recovery Screen, you will see a list of options before you, similar to the screenshot below.
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Use the Volume Down button to scroll downwards and reach the “Wipe data/Factory reset” option.
Now use the power button to select it and wait for the Motorola Edge 40 Pro device to reboot automatically.
You will notice that the Android device will turn back on without getting stuck at the Android blue screen of death . Now you can set up your device from scratch.
Part 9: What Should You Do if Android Still Stuck on Blue Screen? Have you tried all the methods, and your Motorola Edge 40 Pro is still stuck on the blue screen of death? In this case, it’s important to consider the possibility of a hardware issue. Remember that hardware issues can be complex. Trying to fix things without the right expertise can result in additional harm. If you’re uncertain about the next steps, it’s wisest to ask for assistance from a trained professional.
The Android screen of death, especially the Android blue screen of death , is not a very pleasant sight and could worry you. The good news is that this problem can be fixed by you sitting at home without any technical assistance. Follow the simple and easy tips given above to reboot your device and use the Dr.Fone - Data Recovery (Damaged Device) tool to rescue your data in the most efficient and effective way, then use Dr.Fone - System Repair (Android) to repair your Motorola Edge 40 Pro.
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