Troubleshooting Guide How to Fix an Unresponsive Motorola G24 Power Screen | Dr.fone

Troubleshooting Guide How to Fix an Unresponsive Motorola G24 Power Screen | Dr.fone

Ariadne Lv13

Troubleshooting Guide: How to Fix an Unresponsive Motorola G24 Power Screen

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Smart devices have become an integral part of our lives, and Motorola G24 Power phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Motorola G24 Power phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Motorola G24 Power phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Motorola G24 Power phone with an unresponsive screen.

What causes the Motorola G24 Power Screen unresponsive?

The Motorola G24 Power screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Motorola G24 Power phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Motorola G24 Power 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Motorola G24 Power screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Motorola G24 Power Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Motorola G24 Power phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Motorola G24 Power.

Overheating, physical damage, and manufacturing defects are some common causes of Motorola G24 Power screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Motorola G24 Power Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Motorola G24 Power device

restart realme smartphone

Restarting the Motorola G24 Power device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

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charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Motorola G24 Power models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Motorola G24 Power phone’s screen, specifically Motorola G24 Power 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

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Replace a New Screen

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If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Motorola G24 Power Screen being unresponsive?

To avoid Motorola G24 Power screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Motorola G24 Power phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Motorola G24 Power device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Motorola G24 Power phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Motorola G24 Power phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Motorola G24 Power phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Motorola G24 Power device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Motorola G24 Power models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Reasons for Motorola G24 Power Stuck on Startup Screen and Ways To Fix Them

There are many reasons why phones get stuck on the boot screen. It could be something as simple as physical damage or more complicated related to software problems. Having your phone stuck on the logo screen, or boot screen is annoying, and it is no surprise that people will find ways to fix this issue when encountered.

samsung stuck on boot screen

This article will share the possible reasons why your phone is stuck on the boot screen. This article will share three possible reasons for this problem and three valuable tips to help fix this issue. If all else fails, there is an application that is recommended and is sure to solve your issue in no time. Keep on reading to find out more!

It is not uncommon for phones to be stuck on the startup screen, but finding out why this happens is tricky. This section identified some of the top reasons your cellphone could have gotten stuck on the startup screen.

Physical Damage to the Phone

If you accidentally dropped your phone or knocked it on a hard surface, you could have damaged the internal hardware of your phone. This could affect your phone’s ability to reboot and result in your phone being stuck on the boot screen.

If you are 100% certain that your phone has gone through physical damage, you should seek professional help to have your phone repaired or checked. It is advised not to fix this problem yourself as your phone’s internal parts are complicated and delicate. Look for an official phone repair store and get your phone fixed for issues like your phone getting stuck on the logo.

Liquid Damage

It is not common for your phone to expose to water. Rain or water splashes are unavoidable; sometimes, your phone gets wet. Little exposure to water on the surfaces of your phone is fine. However, if you fall into a pool with your phone or drop it in a puddle of water, your phone will likely suffer from liquid damage.

Even the tiniest water droplet that seeped into your phone could damage the internal hardware of your device, often leaving you with your phone stuck on the boot screen. The first thing to do when you accidentally submerge your phone in the water is to check if the water has damaged your phone.

For iPhone users, look for the water damage indicator. If you see that it has turned from white to red, it has suffered from water damage. You have two options if your phone has suffered liquid damage. One is dismantling your phone and letting it dry for at least 48 hours. Two is bringing your phone to a repair shop to fix it.

iphone water indicator


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Software Issues

Software issues are probably the most common reason your phone is stuck on the logo screen. Eight times out of ten, software issues are either caused by a failed software update, using an older version of the operating system, or having a jailbroken phone. When the software does not successfully update, the phone will have no operating system, as the old system was erased before the new software was installed.

The older operating system is also not desired as your phone typically will send periodic updates to make sure your phone is up-to-date and free from bugs. Running applications on an older operating system might lead to issues like the phone being stuck on the boot screen or the logo. Hence, updating your phone to the latest software version would be better.

Part 2. 3 Helpful Ways To Fix Phones Stuck on Boot Screen

After understanding the common problems on why your phone is stuck on the startup screen page, here are three easy solutions to try solving yourself at home.

Hard reboot your phone

To quickly fix any of your phone issues, especially when stuck on the startup screen, perform a hard reboot. The term hard reboot means turning your device off and on again. You might think this is a simple option, but this is a tried and tested method that might work on a minor glitch that results in your smartphone getting stuck on the startup screen page.

Here is an example of performing a hard reboot for an Android phone such as Motorola G24 Power. Preess and hold the Power and Volume Down buttons simultaneously for more than 7 seconds to perform the hard reboot.

hard reboot of samsung

Put your phone in recovery mode

If a hard reboot does not work, a natural next step is to try going into recovery mode. The recovery mode is specially designed to solve any software-related issues. It is important to note that entering recovery mode will delete all your corrupted files and replace them with a functional operating system. Hence, back up all your files to ensure you retain all your information.

Here is a step-by-step process for putting your Motorola G24 Power or Redmi smartphone in recovery mode.

Step 1: Tap and press the Power button to switch off your Motorola G24 Power/Redmi phone

Step 2:Hold the Volume Up and the Power buttons at the same time, then release the keys when the Main menu of Recovery mode appears on the screen.

xiaomi recovery mode operation

Step 3: You can use the volumes buttons to navigate up and down and press the Power key to confirm the selection.

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Factory Reset

If you do not want to attempt recovery mode, you can try resolving the issue of your phone being stuck on the startup screen through Factory Reset. Factory Reset, also called Hard Reset, erases all information and data on your device. As a result, it will return to the settings and recover the data it used to have when leaving the factory.

Here is an example of putting your Samsang smartphone into the Factory Reset DFU mode.

Step 1: Open the Settings application on your phone and tap General Management.

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Step 2: Go to Reset > Factory data reset.

Step 3: Swipe to and tap Reset.

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Motorola G24 Power reset button

Note: Before carrying out a factory reset, you need to input the password of your Motorola G24 Power Account.

Bonus Tip: Best App To Solve Phone Stuck on Boot Screen

If all the solutions above do not work and you do not want to perform a factory reset on your phone, one option is to use an application called Wondershare Dr.Fone. It is one of the most effective phone recovery solutions and can help to bring your phone back to a state like it was brand new. Being stuck on the startup screen page will be a problem of the past.

interface of dr.fone

The following steps will show you how to use Dr.Fone to perform system repair on your phone.

Step 1: To the Dr.Fone application using the link above and click on System Repair.

Step 2: Depending on the Motorola G24 Power device you are using, choose either Android or iPhone.

Step 3: In the next window, select the issue you are facing and click Start.

Step 4: Choose the corresponding Brand, Name, Model, Country, and Carrier from each drop-down menu and click Next.

Tip: Make sure the information you input is accurate, as it will affect the system repair if the information is inaccurate.

input device information

Step 5: Connect your device to your computer and follow the instructions on the screen to enter Download mode. Click on Next to proceed to the next step.

Step 6: Wait for the process to complete, and a new firmware will be updated on your device. Power on your phone and check if the issue still exists.

Frequently Asked Questions

The following are interesting and frequently asked questions about how to solve boot loops.

  1. What is a boot loop?

A boot loop describes a process when Your Motorola G24 Power stays stuck in a circle of rebooting. When your phone is stuck on the startup screen, one of the strategies you will try is to restart your device. However, when your phone gets stuck in a boot loop, it is your device’s way of trying to turn it off and on again to fix the issue.

Since there is an issue with the booting process, it will keep running into the same error repeatedly, calling the boot loop. When trapped in a boot loop, your device will keep turning off and on. Most boot loop issues are software-related, such as a wrong system update.

  1. How do you fix a boot loop?

When stuck in a boot loop, there are different troubleshooting methods for other devices. For Android phones, force your phone into its Recovery mode; from there, you can restore a previous backup. This backup could be from when the boot loop did not exist, so recovery to that backup could quickly solve the problem.

For iPhones, it is the same concept as the Android, restore your phone to the previous backup. You can use iTunes to restore a previously stored backup on your computer.

  1. How to prevent a boot loop?

A boot loop typically starts when there is a change to your system before a reboot cycle. Most issues are software-related, such as having to do a system upgrade gone wrong or a problem that doesn’t mesh. One way to prevent this is to perform a software or system upgrade constantly. Make your phone juiced to prevent it from turning off mid-way when updating.

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Conclusion

This article summarizes some of the possible reasons why your phone is stuck on the boot screen. It demonstrated three useful strategies to overcome your phone stuck in the boot with ease. However, if all the above methods do not work, why not try Dr.Fone-System Repair?

Dr.Fone-System Repair repairs the operating system issues and fixes the issue with your phone. Once you power on your phone again, you can rest assured that it will be like new.

Motorola G24 Power Screen Unresponsive? Here’s How to Fix It

Motorola G24 Power phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Motorola G24 Power touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Motorola G24 Power phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Motorola G24 Power touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Motorola G24 Power Screen Unresponsive?

There are several reasons why a Motorola G24 Power phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Motorola G24 Power screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Motorola G24 Power Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Motorola G24 Power device unusable.

  • Equipment is worn out: Hardware problems can also cause Motorola G24 Power screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Motorola G24 Power model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Motorola G24 Power Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Motorola G24 Power Screen Unresponsive

In the previous section, we identified the possible causes of Motorola G24 Power screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Motorola G24 Power model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Motorola G24 Power black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Motorola G24 Power’s touch screen and power button issues, such as unresponsiveness. By restarting the Motorola G24 Power device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Motorola G24 Power device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Motorola G24 Powerlogo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Motorola G24 Power device from functioning correctly. Leaving the Motorola G24 Power device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Motorola G24 Power device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the Motorola G24 Power device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Motorola G24 Power device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Motorola G24 Power Y2 and Motorola G24 Power 5A.

4. Optimize Device Performance

One solution is to optimize the Motorola G24 Power device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

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5. Back Up And Factory Reset

Another solution is to back up the Motorola G24 Power device and perform a factory reset, which can help reset the Motorola G24 Power device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Motorola G24 Power device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Motorola G24 Power Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Motorola G24 Power Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Motorola G24 Power Redmi 5A.
  • Select All files on the phoneto make a complete format of the Motorola G24 Power Redmi 5A.

factory reset on xiaomi 5a

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Motorola G24 Power devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Motorola G24 Power Y2 and Motorola G24 Power 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Motorola G24 Power device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Motorola G24 Power.

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How To Avoid A Motorola G24 Power Screen Unresponsive?

To avoid facing a Motorola G24 Power screen unresponsive issue, users can take several preventative measures. One important step is to update the Motorola G24 Power phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Motorola G24 Power device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Motorola G24 Power device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Motorola G24 Power device runs smoothly and reliably.

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Conclusion

Encountering a Motorola G24 Power screen unresponsive issue can be a common problem for some Motorola G24 Power phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Motorola G24 Power phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Motorola G24 Power phone without any interruptions.


  • Title: Troubleshooting Guide How to Fix an Unresponsive Motorola G24 Power Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 11:57:21
  • Updated at : 2024-07-31 11:57:21
  • Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-motorola-g24-power-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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