Troubleshooting Guide How to Fix an Unresponsive Motorola Razr 40 Ultra Screen | Dr.fone

Troubleshooting Guide How to Fix an Unresponsive Motorola Razr 40 Ultra Screen | Dr.fone

Ariadne Lv13

Troubleshooting Guide: How to Fix an Unresponsive Motorola Razr 40 Ultra Screen

Smart devices have become an integral part of our lives, and Motorola Razr 40 Ultra phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Motorola Razr 40 Ultra phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Motorola Razr 40 Ultra phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Motorola Razr 40 Ultra phone with an unresponsive screen.

What causes the Motorola Razr 40 Ultra Screen unresponsive?

The Motorola Razr 40 Ultra screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Motorola Razr 40 Ultra phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Motorola Razr 40 Ultra 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Motorola Razr 40 Ultra screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Motorola Razr 40 Ultra Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Motorola Razr 40 Ultra phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Motorola Razr 40 Ultra.

Overheating, physical damage, and manufacturing defects are some common causes of Motorola Razr 40 Ultra screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Motorola Razr 40 Ultra Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

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Restart the Motorola Razr 40 Ultra device

restart realme smartphone

Restarting the Motorola Razr 40 Ultra device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

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Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Motorola Razr 40 Ultra models, there may be additional solutions to consider:

Check the Phone’s Temperature

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realme phone temperature

Sometimes, a Motorola Razr 40 Ultra phone’s screen, specifically Motorola Razr 40 Ultra 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

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Replace a New Screen

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If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Motorola Razr 40 Ultra Screen being unresponsive?

To avoid Motorola Razr 40 Ultra screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Motorola Razr 40 Ultra phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Motorola Razr 40 Ultra device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

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Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

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Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Motorola Razr 40 Ultra phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Motorola Razr 40 Ultra phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Motorola Razr 40 Ultra phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Motorola Razr 40 Ultra device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Motorola Razr 40 Ultra models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

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Fix Can’t Take Screenshot Due to Security Policy on Motorola Razr 40 Ultra

Can’t take screenshots due to security policy” is a screenshot restriction on your Android smartphone. You’ve probably seen this error message before, especially when taking screenshots of banking or video streaming apps. But why do apps and websites block screenshots? It’s actually for your good.

Screenshots can be misused to steal money or pirate copyrighted content. By prohibiting screenshots, apps and websites can help to protect your data and privacy. If you want to learn more, keep reading. This article will explain why apps and websites prevent screenshot capture and why it’s important for security. We’ll also give you tips on how to take photos of apps and websites that don’t let you take screenshots.

Part 1. Can’t Take Screenshots Due to Security Policy on Android? Here’s Why

Why can’t you take a screenshot of something on your phone and get the error message that says, “Can’t take screenshot due to security policy”? Apps and websites turn off or remove the screenshot feature for a variety of reasons, including:

Device Restrictions

Lots of workplaces and schools have rules against taking screenshots on devices used for work or school. Organizations do this to protect sensitive information and prevent data breaches.

Protect Sensitive Information

Say you’re trying to take a screenshot on your Motorola Razr 40 Ultra device, and you get the notification “Can’t take screenshot due to security policy.” Motorola Razr 40 Ultra smartphones are not necessarily the problem.

Some apps and websites, such as banking apps, store private data like financial and credit card details. Blocking capturing screenshots is a way to prevent unauthorized access to confidential information.

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Follow Regulations

Some industries and organizations have regulations that need them to protect sensitive data. Financial institutions must protect their customers’ financial information, for example. Disabling screenshots is one way to follow these regulations.

DRM-Protected Content

Android can’t take screenshots due to security policy, especially to prevent piracy. Piracy is the distribution of copyrighted material without permission. It can harm businesses that depend on copyright protection.

To prevent this, you can use DRM (digital rights management) to protect copyrighted content. DRM-protected content cannot be screenshotted or copied.

Prevent Fraud

Scammers and other criminals often use screenshots to commit fraud. For instance, people might send fake screenshots to trick others into sharing personal details or money. Disabling screenshots can help to prevent this type of fraud.

Protect Intellectual Property

Many businesses and organizations have valuable information they want to keep safe, such as trade secrets. Disabling screenshots can be helpful to prevent the theft of this intellectual property.

Protect User Privacy

Some apps and websites allow users to share private information. Some apps, like messaging apps, let users share private info. But there are limits.

You can’t take screenshots due to security policy Whatsapp features, View Once media option. This method stops people from taking pictures of private media chats, protecting users’ privacy.

whatsapp screenshot blocked

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Companies design secure folders to protect your most sensitive data from unauthorized access, so screenshots are not allowed within them.

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Part 2. 8 Ways To Take Screenshots When You Can’t Due to Security Policy

If you’re trying to take a screenshot of an app or website with a security policy in place, there’s usually no way to circumvent it. However, there are a few things you can do to take pictures of these apps and website content.

Enable Screen Capture on Android

Sudden “can’t take screenshot due to security policy” notifications, failing to take a screenshot, and a Motorola Razr 40 Ultra user?

If you are using this Android device, you can enable the screen capture feature in the Settings app.

  • Step 1: Go to Settings > Apps, then tap the More options icon in the upper right corner.

android app settings interface

  • Step 2: Choose Special access > All files access.

android apps special access settings

  • Step 3: Enable Motorola Razr 40 Ultra capture.

enable samsung capture

Once you have enabled screen capture, you can check if you can take screenshots of any app or website.

Enable Screenshots in Incognito Mode

Apps and websites may prohibit screenshots in incognito mode to protect your privacy. However, you can enable the Incognito Screenshot experimental flag in Chrome to bypass this restriction.

  • Step 1: Open Chrome on your Motorola Razr 40 Ultra and type “chrome://flags” in the address bar.

chrome experimental flags

  • Step 2: Search for Incognito Screenshot and choose Enabled from the drop-down menu.

incognito screenshot enabled

  • Step 3: Tap Relaunch on the lower right corner of the screen.

Once Chrome has relaunched, you should be able to take screenshots in incognito mode by pressing the power and volume-down buttons at the same time.

Use Google Assistant

With Google Assistant, taking screenshots on your Motorola Razr 40 Ultra is now easier than ever. Just say, “Hey, Google, take a screenshot,” Google Assistant will capture the screen and save it to your gallery.

google assistant command

Use a Third-Party App To Take Screenshots

You can download several applications on Google Play Store if you still can’t take a screenshot due to security policy. Some popular third-party screenshot apps include:

  • Screenshot Easy
  • Screenshot Tile
  • Screen Master: Screenshot Markup

Third-party screenshot apps often use different methods to capture the screen. These might bypass the security measures that prevent you from taking screenshots with the built-in screenshot function.

Capture Your Phone Display With Another Device

If you own another smartphone, you can use it to take a photo of the screen of the Motorola Razr 40 Ultra device you’re trying to take a screenshot of. This is a simple workaround for any security policies that may be in place. To do this, open the camera app on your other smartphone and point it at the screen of the first device.

Check the Banking App Settings for Screenshot Permissions

Some banking apps may turn off screenshots by default, but some may allow them in the settings. To check this, open the banking app and select the settings menu. Look for a setting that allows taking in-app photos. If you find it, enable it to allow screenshots to be taken in the app.

Screen Mirroring

Smart View allows you to display your Motorola Razr 40 Ultra device’s screen on your smart TV, where you can then take a screenshot of the TV to capture the app or website you need.

  • Step 1: Swipe down the top of the screen to access the Quick Settings panel.
  • Step 2: Tap the Smart View icon.
  • Step 3: Select your TV from the list of available devices and tap Start Now.

cast samsung phone using smart view

Alternatively, if you don’t have a smart TV, you can still mirror your phone screen display to your desktop or tablet using the Motorola Razr 40 Ultra Flow app and take a screenshot of your phone’s screen instead.

Use Disable Flag Secure Magisk Module

Still experiencing the error message, “Can’t take screenshot due to security policy?” Bypass Android phone error like this using a module.

The module patches the Android framework to remove the FLAG_SECURE flag from apps. It is a relatively simple process but requires root access and Magisk. This module will turn off the security flag to take screenshots in Incognito mode and other apps.

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Authors Verdict

There are a few ways to bypass screenshot restrictions on Android apps and websites, but some methods are more complicated than others. All methods should work, but if you think your device has been compromised, it is important to check if it is a system issue.

You can use a third-party tool like Wondershare Dr.Fone without rooting your device. It is easy to use and supports many Android smartphones. You can try Dr.Fone for free to test if it supports your device and can fix the underlying system issues.

Part 3. Dr.Fone: A Comprehensive Solution for Fixing Android System Issues

Dr.Fone’s System Repair tool for Android cannot bypass the security apps of banking apps and video streaming apps like Netflix. This is because these apps use sophisticated security measures to protect their users’ data.

However, Dr.Fone System Repair tool for Android can fix a wide range of other Android system issues that might happen from installing third-party apps on your smartphone, such as:

Follow this step-by-step guide and learn how to use Dr.Fone to scan your Android smartphone for system issues and repair them.

  • Step 1: Once you have downloaded Dr.Fone, install it and launch it on your desktop. Then, connect your Motorola Razr 40 Ultra to your desktop using a USB cable.

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  • Step 2: From the Toolbox homepage, select System Repair > Android.

dr.fone toolbox selection interface

  • Step 3: Click Start on the new window.

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  • Step 4: Select an option from the Name, Model, Country, and Carrier in the drop-down lists. Next, select the checkbox to agree with the warning, then click Next in the bottom right corner.

select correct device information

  • Step 5: Follow the in-app instructions to put your Motorola Razr 40 Ultra on Download mode, then click Next.

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  • Step 6: Wait while the firmware automatically downloads.

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downloading firmware interface

  • Step 7: Review the details on the screen and click Fix Now to install the firmware on your smartphone.

firmware downloaded interface

  • Step 8: Read the dialogue box note, enter the code in the input box, and click Confirm.

enter code in the dialogue box

  • Step 9: Keep your smartphone connected and avoid using it while Dr.Fone is repairing it.

repairing android device in progress

  • Step 10: If your device has started properly, click Done to close this app. Otherwise, click Try again.

android system issue repaired

Conclusion

You can fix the “Can’t take screenshot due to security policy” error on Android in different ways. But it depends on the cause of the error. If an app is causing the error, you can try two things. First, remove the app’s screenshot restriction. Second, download a different screenshot app or a different device to take screenshots.

Although there are ways to bypass the “Can’t take screenshot due to security policy” error message, it’s crucial to know why screenshots are not allowed. Many apps and websites do not permit it to protect sensitive information, prevent piracy, and follow regulations. They also do it to prevent fraud, protect user privacy, and safeguard intellectual property.

If you think the issue is with your Android system, or your device becomes bricked after trying other methods, experiencing app crashes, or otherwise malfunctioning, try using the Dr.Fone System Repair tool. It is worth trying and can fix most Android system issues in a few minutes.

8 Solutions to Solve YouTube App Crashing on Motorola Razr 40 Ultra

YouTube can be considered among the apps that are widely used by users. And seeing “Unfortunately YouTube has stopped” error on the Android display screen is a thing that you can’t stand. The reasons can be multiple for why YouTube is not working or it keeps crashing. For instance, an outdated app, not updated OS, low storage, or corrupted cache. No matter what has triggered the problem on your device, we have solutions for it. Please read and follow this article to get the problem sorted.

Restart the app

The issues like YouTube keeps crashing are often get disappeared by just quitting and restarting the app. This is helpful to give a fresh start to the app and restarting will bring your device back to normal. Hence, the first resolution we would like to recommend is to restart your app. Follow the steps to do this.

  • Go to “Settings” and tap “Apps & Notifications” or “Application”.
  • Choose “YouTube” from the list of apps and open it.
  • Tap on “Force Close” or “Force Stop”.

Youtube not working android - fix by restarting app

  • You can now restart your device and then launch the app again. Check if this works or not.

Restart the Android

Similar to the app, if you restart the Motorola Razr 40 Ultra device, it will start operating properly making the YouTube app work better than before. So, as the next tip, please restart your device.

  • Long press the “Power” key.
  • Press “Restart” and confirm.

Youtube not working android - fix by restarting android

Use a VPN

There is a possibility that YouTube is prohibited in your region. Banning some apps is done for some safety reasons. And therefore, you need to check if this is done in your area or not. If yes, then we shouldn’t mention the reason why YouTube is not working on Android. In such a case, use a VPN to access YouTube.

Clear the Cache of YouTube

When the stored cache files start getting crash, the “Unfortunately YouTube has stopped” sort of errors are likely to appear. And therefore, if the above method didn’t work, try this one to get the problem resolved. We are going to clear the cache of YouTube to make it run smoothly.

  • Go to “Settings” and tap “Apps & Notifications”/”Applications”.
  • Now, choose “YouTube” from the list of apps.
  • Open “Storage” and click on “Clear Cache”.

Youtube not working android - clear cache

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Reinstall YouTube from Play Store

If YouTube keeps crashing, make sure to uninstall and reinstall it from Play Store. Doing this will make the app gets refreshed, remove the glitches, and make it normal as a result. Here are the steps for it.

  • Firstly, uninstall it by “Settings” > “Apps” > “YouTube” > “Uninstall”.
  • Now, go to the “Play Store” and search “YouTube”. Tap on “Install”.

Reset Network Settings

The apps that run on the internet might start crashing due to connectivity issues. Therefore, resetting the network settings once can work as a great remedy to follow when YouTube has stopped on your Motorola Razr 40 Ultra. This will remove all your network settings like Wi-Fi passwords etc.

  • Tap on “Settings” followed by “Backup and reset”.
  • Look for “Reset Network Settings”.

Youtube not responding - reset network settings

Note: In some phones, you may find the option in “System” > “Advanced” > “Reset”.

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Re-flash the stock ROM of Android in one click

There are times when a corrupted system gives you such errors. And therefore, you should try re-flashing the stock ROM on your Motorola Razr 40 Ultra. Before you wonder how we would like to introduce a highly recommended tool for this. It is Dr.Fone - System Repair (Android). It holds the proficiency to flash the stock ROM in just a click. So, when your YouTube is not responding due to a corrupted system, make use of this tool to get it solved. The benefits associated with this tool are as follows.

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Step 1: Launch the Tool

Start with visiting the website on your PC and downloading the Dr.Fone toolkit. Install and open the tool. Now, from the main screen, choose “System Repair”.

Youtube not responding - fix with drfone

Step 2: Connect Device

With the help of the USB cord, connect your Motorola Razr 40 Ultra to the computer. Click on “Android Repair” now from the left panel.

Youtube not responding - connect device to pc

Step 3: Enter Information

Now, as the next step, you need to make sure of the details of your device. Please enter the name and brand of the phone. The country, region, and career are also to be added. Hit on “Next” once done.

Youtube not responding - enter details

Step 4: Download Firmware

Now, follow the instructions given on the screen according to your device. Click on “Next” and the program will start downloading the firmware.

Youtube crashing on Android - download firmware

Step 5: Repair the Issue

Lastly, when the firmware is downloaded, the system will start getting repaired on its own. You need to wait until you are informed about the completion of the process.

Youtube crashing on Android - start repairing

Reset Factory Settings of this Device

When nothing works, the last resort you can go with is resetting the Motorola Razr 40 Ultra device to factory state. Doing this will remove any sort of conflicting bugs and other stuff. However, this will remove the data from your device. So make sure to backup everything before going with this method. The steps are:

  • Open “Settings” and tap “Backup & reset”.
  • Go to “Factory data reset” and tap “Reset phone”

Youtube crashing on Android - factory reset android


  • Title: Troubleshooting Guide How to Fix an Unresponsive Motorola Razr 40 Ultra Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 11:57:36
  • Updated at : 2024-07-31 11:57:36
  • Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-motorola-razr-40-ultra-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.