Troubleshooting Guide How to Fix an Unresponsive Nokia G42 5G Screen | Dr.fone
Troubleshooting Guide: How to Fix an Unresponsive Nokia G42 5G Screen
Smart devices have become an integral part of our lives, and Nokia G42 5G phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.
However, like any other electronic device, Nokia G42 5G phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.
This article will discuss some valuable solutions for dealing with Nokia G42 5G phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Nokia G42 5G phone with an unresponsive screen.
What causes the Nokia G42 5G Screen unresponsive?
The Nokia G42 5G screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:
During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Nokia G42 5G phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Nokia G42 5G 9 Pro, which generates much heat during gaming.
**No Response When Touching the Screen:**Sometimes, the Nokia G42 5G screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Nokia G42 5G Nord 2 users have reported this issue.
After Dropping the Phone: If a Nokia G42 5G phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Nokia G42 5G.
Overheating, physical damage, and manufacturing defects are some common causes of Nokia G42 5G screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.
The common solutions to solve a Nokia G42 5G Screen unresponsive
Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:
Restart the Nokia G42 5G device
Restarting the Nokia G42 5G device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.
Check the Charging Port and Battery
Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:
Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.
Step 2: Try a different charger or cable to see if the issue is with the charging accessories.
Contact the Pros
If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.
For different Nokia G42 5G models, there may be additional solutions to consider:
Check the Phone’s Temperature
Sometimes, a Nokia G42 5G phone’s screen, specifically Nokia G42 5G 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:
Step 1: Go to Settings > Battery > Battery Temperature.
Step 2: If the phone is overheating, let it cool down before using it again.
Reset to Factory Settings
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A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:
Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.
Step 2: Follow the on-screen instructions to reset the phone.
Replace a New Screen
If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:
- Contact a professional repair center or the manufacturer for replacement parts and installation.
How to avoid Nokia G42 5G Screen being unresponsive?
To avoid Nokia G42 5G screen being unresponsive, here are some suggestions based on the possible causes:
Check Software Updates on Time
Make sure to regularly check for and install software updates on your Nokia G42 5G phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.
Check Hardware from Time to Time
Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.
Avoid extreme temperatures
Keep your Nokia G42 5G device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.
Keep the screen clean
Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.
Reduce the number of running apps
Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.
Use Wondershare Dr.Fone to Repair or Manage Your Data
Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.
By following these suggestions, you can help prevent screen unresponsiveness on your Nokia G42 5G phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.
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Conclusion
Nokia G42 5G phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Nokia G42 5G phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.
To deal with an unresponsive screen, users can try restarting the Nokia G42 5G device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Nokia G42 5G models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.
Why Does My Nokia G42 5G Keep Turning Off By Itself? 6 Fixes Are Here
Android users are usually very happy with their smartphones; however, sometimes they do complain about their phones switching off abruptly. This is a weird situation to be in because one moment you are using your phone, and the next moment it suddenly turns itself off, and when you happen to turn it back on, it functions smoothly, but only for a while.
Phones shutting off problem not only disrupts your work but also tests your patience if you are in the middle of executing an important task, playing your favorite game, typing an e-mail/message, or attending a business call, etc.
We often hear Android users ask for solutions for this problem at different forums. If you are one of them and clueless about why My Nokia G42 5G keeps shutting off, here are ways that can help you.
So the next time you ask, “Why does My Nokia G42 5G keep shutting off?”, refer to this article and follow the techniques given hereunder.
Part 1: Possible reasons for phone turning off by itself
We understand your trouble when you ask, “Why does My Nokia G42 5G keep turning off?” thus, here we have four of the possible reasons that might be causing the glitch and help you understand the problem better.
The first one is related to updating the phone’s software or any of the Apps if the download process is interrupted and not duly completed, the phone can act abnormally causing it to switch off at frequent intervals.
Then there are certain Applications that are not supported by the Android software. While using such Apps, the phone may turn off abruptly. This usually happens when you install Apps from unknown sources which are not compatible with Android.
Also, if your battery is low or has become too old, your phone may shut off and not work as smoothly.
Lastly, you can also check if you use a protective cover for your phone. Sometimes, the cover is so tight that it presses the power button continuously turning the phone off.
Now, once you have analyzed the problem, it is easier to move on to the solutions.
Part 2: Check the battery status on Android
If your phone turns off now and then while you are using it and even refuses to start when you press the power button, we suspect that there is a problem with your phone’s battery. Well, Luckily for Android users, there is a test that can be run on the phone to check the battery’s operations and health. Not many users are aware of it, and thus, we have compiled what you need to do the next time you wonder why does My Nokia G42 5G keeps shutting off itself.
First, open the dialer on your Nokia G42 5G shown in the screenshot below.
Now dial *#*#4636#*#* just like dialing a usual phone number and wait for the “Battery Info” screen to pop up.
Note: Sometimes, the above-mentioned code may not work. In such cases, try dialing *#*#INFO#*#*. The following screen will appear now.
If the battery looks good as you can see in the screenshot above and everything else seems normal, it means that your battery is healthy and need not be replaced. You may now move on to the next step to cure your device.
Part 3: One-click to fix Android phone keeps turning off
We understand how annoying it is to find your Nokia G42 5G turning off randomly on its own. So, when the age-old remedies to fix the phone keeps turning off turns futile, you need to go for a reliable tool like Dr.Fone - System Repair (Android) .
Apart from tackling the Android phone keeps turning off the issue, it can also resolve all Android problems. The issues include system update fail, device stuck on logo, unresponsive, or bricked device with a blue screen of death.
Your trouble with ‘why does My Nokia G42 5G keep shutting off?’ can be resolved easily using Dr.Fone - System Repair (Android). But, before that, you need to ensure that the Android device has been backed up properly to eliminate the risk of data erasing.
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Below are the steps that help easily fix Android device keeps turning off on its own:
Phase 1: Preparing your Nokia G42 5G and connecting it
Step 1: On your computer, install and launch Dr.Fone. Now, click the ‘System Repair’ button over Dr.Fone window and connect the Android device to your computer.
Step 2: Here, you need to press the ‘Start’ button right after hitting the ‘Android’.
Step 3: Pick your Nokia G42 5G details over the Nokia G42 5G device information interface. Click the ‘Next’ button afterward.
Phase 2: Enter ‘Download’ mode to repair and resolve ‘why does My Nokia G42 5G keep turning off’
Step 1: On your Nokia G42 5G, go to ‘Download’ mode following the instructions.
For a device with the ‘Home’ button – Turn off the mobile and then hold down the ‘Home’, ’Volume Down’, and ’Power’ buttons together nearly for 10 seconds. Leave them all and then click the ‘Volume Up’ button to get into the ‘Download’ mode.
For a device lacking ‘Home’ button – After switching off the Android mobile, hold down ‘Bixby’, ‘Power’, ‘Volume Down’ key still 10 seconds. Now, un-hold them and tap the ‘Volume Up’ button to enter the ‘Download’ mode.
Step 2: Hitting the ‘Next’ button will start the Android firmware download.
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Step 3: Now, Dr.Fone - System Repair (Android) will verify the firmware once downloaded. Within some time the Android system gets repaired.
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Part 4: Update software to the latest version to fix Android phone keeps turning off
Software glitches or outdated operating systems can trigger automatic shutdowns on Android phones. Updating your Nokia G42 5G’s software version can be an effective solution to fix the issue of the phone repeatedly turning off. Regular software updates provided by the phone manufacturer often include bug fixes, performance improvements, and security patches. These updates can address underlying problems that may be causing the random shutdowns, ensuring a more stable and reliable phone performance.
To update the software on your Nokia G42 5G, follow these steps:
Go to “Settings” on your Nokia G42 5G and navigate to the “System” or “Software Update” section (the exact wording may vary depending on your device model and Android version). Look for the option to “Check for updates” to see if any new software updates are available.
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Part 5: Cool down your phone to avoid your phone keeps turning off
When a phone overheats, it can trigger an automatic shutdown as a protective mechanism to prevent damage to the Nokia G42 5G device’s internal components. Overheating occurs when the phone’s internal temperature rises significantly, typically due to excessive heat generated by the processor and other hardware components during intensive tasks or prolonged usage.
To prevent the phone from turning off due to overheating, you can take various measures, such as limiting intensive usage, avoiding direct sunlight and hot environments, and using the phone on hard surfaces to aid heat dissipation.
Part 6: Narrow down the randomly turning off issue in Safe Mode
Starting your phone in Safe Mode is a good way to narrow down whether or not the problem is occurring because of some heavy and incompatible Apps as Safe Mode allows only built-in Apps to function. If you can use your phone in Safe Mode, consider deleting the unnecessary Apps which may be burdening the phone’s processor.
To boot into Safe Mode:
Long press the power button to see the following options on the screen.
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Now tap on “Power Off” for about 10 seconds and click “OK” on the message that pops-up as shown below.
Once done, the phone will reboot and you will see “Safe Mode” on the main screen.
That’s all. Well, booting to Safe Mode is easy and it also helps you to identify the real problem.
Part 7: Back up your data and perform a factory reset
Note: You must take a back-up of all your data because once you perform a factory reset on your device, all media, contents, data, and other files are wiped out, including your device settings.
Wondershare Dr.Fone is a great way to back up all your data to prevent it from getting lost after resetting the phone. It works brilliantly as it backs up all data and allows users to retrieve it fully or selectively. You can backup all files from your Android to PC in just a click and restore them later. Try this software for free before purchasing it to understand it’s working better. It does not tamper with your data and only requires you to follow the simple steps given below to backup your Android data:
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To start with, download and run the backup software on the PC.
Once you have the main screen of the software with multiple options that will appear before you, choose the “My Backup” option.
Now connect the Android phone to the PC and make sure that USB debugging is turned on. Then hit “Back Up Now” and wait for the next screen to open.
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You will see the file types that will be backed up. Wait for the backup process to complete.
There you go, you have successfully backed up data.
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Now moving on to factory reset your phone:
Simply visit “Settings” on your Nokia G42 5G by clicking the settings icon as shown below.
And then select the “Backup and Reset” option.
Once selected, tap on “Factory data reset” and then “reset device” as shown in the picture below.
Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.
Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again. You can restore the backup data on your Nokia G42 5G once you factory reset it, again using the Dr.Fone toolkit.
Now for all those of you who are wondering why does My Nokia G42 5G keeps turning off by itself, please understand that the reasons behind the problem are simple, and so are its fixes. All you need to do is examine the problem carefully and move on to the fixes given in this article. Dr.Fone toolkit Android Data Backup & Restore feature provides an excellent platform for you to store all your data safely on your PC and retrieve it whenever you like so that you can go ahead to solve the error yourself without stressing about data loss.“Why does My Nokia G42 5G keep shutting off?” might be common questions but can be dealt with ease if you follow the methods explained above.
So, do not hold back, go ahead, and try these tricks. They have helped many and will be useful for you too.
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Play Store Stuck on Downloading Of Nokia G42 5G? 7 Ways to Resolve
Part 1: Symptoms when “Play Store Stuck on Downloading”
Just as any problem gives some indication of anything wrong is going to befall. Similarly, a user does feel some unexpected turns of events resulting in Play Store to stick at downloading. If one happens to see that the progress bar has suddenly frozen to a certain scope and taking ages to march any further, it is treated as the first signs for Play store not working properly. Another, such scenario is where your apps are not able to download easily. Rather, the Play store reflects a message downloads are yet in the pending queue. If one happens to witness such problems, these can be in fact be giving you the warning signal of the Play store problem
Part 2: Causes of why “Play Store Stuck on Downloading”
With technology, uncertainties are bound to happen. It becomes quite tricky to analyze the real problem and craft a solution. As, there can be several causes that might be disturbing the smooth functionality of Play store. Here are some collated issues that we’ve gathered that are indicative of the cause.
- The time is not rightly setup: Sometimes, the unexpected root cause of play store failing to work is due to the date and time not set up rightly. If the system time is not according to the standard timing, then the application can misbehave.
- Fluctuations in internet connection: If internet speed is running too low or has weaker connection, Play Store download stuck at 99 problem may arise out. Always, use a good speed of internet.
- Get rid of Cache: Extras of cache can pose to be problematic in the working of applications. Users must timely clean their devices so as to brush away any kind of cache memory.
- Outdated version of Play store app: Users generally do not feel the urge for updating the play store app. It is important to use only the updated version so as the functioning of Google Play app is not affected.
Part 3: 7 fixes for Play Store stuck on downloading
3.1 Check SD card and phone storage space
All the applications, data of one’s device is generally loads directly in phone’s storage or the SD card (if plugged). Hence, it is crucial to check whether your phone storage or SD is not fully occupied. As it can indirectly be the reason why the issue of “**Play Store download stuck at 99%**” might occur. Ensure to get rid of any application that you are no longer using. Or, consider deleting any picture, videos or documents that aren’t required by you.
3.2 Check Wi-Fi or cellular data connection
Sometimes, it’s not your phone that is going all faulty, the root cause might be the internet connection. If the internet is running low or does not seem to be stable, then the play store download problem may occur. Users must ensure that the Nokia G42 5G device they are working should have a stable network connection so as to combat the problem. Then, they can try downloading the application and check if the problem is prevalent or not.
3.3 One click to fix corrupted Play Store components
The world of internet and its intricacies are beyond a novice’s realm. Chances of malfunctioning of Google Play Store may be due to the components relating to Play Store may have gone corrupted. To resolve such issue, the need of a good software that is courageous enough to tackle all kinds of issues is need. For that, the only perfect solution is Dr.Fone - System Repair (Android), an impeccable software useful in providing speedy recovery of your phone. With it you can ward away the issues like boot problem, black screen of death, phone stuck etc.
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Step 1: Launch Dr.Fone - System Repair (Android) and connect device
First of all, load the program on PC. In the interim, draw connection of device with phone using a genuine cable. Over the interface, tap on “System Repair” mode.
Step 2: Select Android Repair mode
Over the following screen, select “Android Repair” placed at the left panel to resolve play store stuck issue and press “Start” button too!
Step 3: Fill in the information
It is important to add in all the necessary information for successful execution of program. Make sure to give details of “Brand”, “Name”, “Country”, “Model” and all other fields.
Step 4: Ensure to Download Firmware
Now, follow the on the on-screen prompts to boot Android phone into the download mode. Once done, you’re ready to download the suitable firmware package by hitting the “Next”.
Fret not, the program will automatically detect the most suitable firmware for your device.
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Step 5: Repair Android phone
After the package downloads, program will repair all kinds of problems surfacing over your phone automatically. This way, the Play store stuck on downloading will get resolved fully.
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3.4 Clear data and cache of Play Store and download again
Did you know the piling up of cache memory can certainly pull off a great deal for Play Store getting stuck? Cache data may generally stash the data so that you can access it even in future course. But, this do east up a good chunk of space and result in the misbehavior of Play Store app. You can opt to brush away Play store stuck on downloading by using the following steps.
- Get your Nokia G42 5G and visit “Settings”.
- Then, surf for “Application manager” option and launch “Google Play store” option.
- From there, click on “Cached Data” and select the “Clear Cache” option.
- Optionally, make use of “Force Stop” feature to halt the functioning of the app.
- At last, reboot/restart your smartphone.
3.5 Update Play Store to the latest version
When was the last time you cared to update your Play store app? Generally, users overlook the need of updating the application. As, they think that it may not be of any greater importance. But, in reality working in an outdated version can directly impact Play Store and cause download problem. Follow the below steps to update Play Store to latest version.
- From phone, just launch Google Play Store app from app drawer.
- Press the 3 horizontal lines icon over the top and locate “Settings” from the left menu.
- In Settings, browse for “Play Store Version” located under “About” section.
- Tap on it, if it shows that Play Store app is not updated then proceed with the on-screen prompts to update it to the latest version.
3.6 Try another Google account
If you’re unable to see a streak of hope and wondering why my Play Store is still showing download pending. Well, some unexpected issue might be there with your Google account. As, there are times where your existing Google account can be the hurdle. Therefore, trying your hand in some other Google account might assist to work things out.
3.7 Avoid downloading large apps
Last but certainly not the least, users must avoid downloading large applications. Especially those games that eats a whopping number of 300+MB of your space. You must always watch out on size of the application is and only then craft the decision to load it on your device. This may help out in keeping the Play store stuck on downloading problem at bay.
- Title: Troubleshooting Guide How to Fix an Unresponsive Nokia G42 5G Screen | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 11:57:54
- Updated at : 2024-07-31 11:57:54
- Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-nokia-g42-5g-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.