Troubleshooting Guide: How to Fix an Unresponsive Nokia XR21 Screen

Smart devices have become an integral part of our lives, and Nokia XR21 phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Nokia XR21 phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Nokia XR21 phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Nokia XR21 phone with an unresponsive screen.

What causes the Nokia XR21 Screen unresponsive?

The Nokia XR21 screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

• During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Nokia XR21 phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Nokia XR21 9 Pro, which generates much heat during gaming.

• **No Response When Touching the Screen:**Sometimes, the Nokia XR21 screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Nokia XR21 Nord 2 users have reported this issue.

• After Dropping the Phone: If a Nokia XR21 phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Nokia XR21.

Overheating, physical damage, and manufacturing defects are some common causes of Nokia XR21 screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Nokia XR21 Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

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Restart the Nokia XR21 device

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Restarting the Nokia XR21 device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Nokia XR21 models, there may be additional solutions to consider:

Check the Phone’s Temperature

Sometimes, a Nokia XR21 phone’s screen, specifically Nokia XR21 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to Settings > Battery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

• Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Nokia XR21 Screen being unresponsive?

To avoid Nokia XR21 screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Nokia XR21 phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Nokia XR21 device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

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Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Nokia XR21 phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Nokia XR21 phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Nokia XR21 phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Nokia XR21 device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Nokia XR21 models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

My Videos Aren’t Playing on Nokia XR21 – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Nokia XR21 more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Nokia XR21

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

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If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Nokia XR21 in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Nokia XR21 to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Nokia XR21 was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

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9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Nokia XR21, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

How To Revive Your Bricked Nokia XR21 in Minutes

Nokia XR21 has established a notable presence within the custom development arena. This trait holds for Nokia XR21. Today, it’s still one of the most popular budget smartphones available. The popular smartphone offers the freedom to flash custom ROMs, attain administrative privileges, access countless customization options, and much more.

Yet, delving into these capabilities comes with its share of risks. The potential for your Nokia XR21 to brick is high if you don’t know what you’re doing. This page teaches you how to unbrick your Nokia XR21 if it happens.

Part 1. Potential Causes of a Nokia XR21 Becoming Bricked

The factors that lead to your Nokia XR21 to brick vary. The possible solutions also depend upon the underlying causes. At times, the manufacturer’s intervention remains the only viable remedy. Below are the most frequent causes of bricking.

• The presence of malicious malware can harm your Nokia XR21. This can result in a ‘bricked’ state devoid of functionality.
• Altering the bootloader, system partition, or other critical software components risks triggering a bricking event.
• Bricking can also occur due to errors during the update process. Whether through automatic or manual downloads, any interruption during software updates can cause your Nokia XR21 to brick.
• Using inappropriate methods when performing root access can also result in bricking. Performing root access is dangerous as it grants entry to the Nokia XR21 device’s root directory housing the operating system.

Every Android device is susceptible to experiencing a system failure that leads to a bricked state. The risk remains consistent whether your device is from Nokia XR21, Nokia XR21, Nokia XR21, or any other brand. That’s why it’s strongly advised against modifying their smartphones, especially when you don’t know what you’re doing.

Part 2. Techniques To Unbrick a Nokia XR21

When faced with a bricked Nokia XR21, below are various techniques to revive it. Whether through software resets or hardware interventions, these methods can help breathe life back into your device.

Discharge the Battery

A particular suggestion involves allowing the Nokia XR21 device’s battery to discharge fully, enabling proper functionality of the Flash Tool software. This process typically spans a few days and is recommended by some specialists.

Perform a Factory Reset

Accessing the Nokia XR21 device settings is impossible if your Nokia XR21 bricks. For this reason, it is recommended to enter Recovery Mode. Here’s how.

• Step 1: Press and hold the Power button and select the Restart option. During the reboot, press the Volume Up and Power keys simultaneously.

• Step 2: The main menu will show three options: Reboot, Wipe Data, and Connect with MIAssistant. Choose Reboot.

Explore Dedicated Software Tools To Fix Bricked Phones

Nokia XR21 offers its official software tools, such as the Nokia XR21Flash Tool. It’s designed for advanced users familiar with flashing firmware onto their devices. Here’s how.

• Step 1: Download and install the Nokia XR21Flash Tool .

• Step 2: Download the Stock Firmware of Nokia XR21 and extract it on your computer. Press and Hold the Power and Volume Down buttons for at least 5-10 seconds to enter Fastboot Mode.

• Step 3: Connect your Nokia XR21 to the computer using a USB cable. Launch Nokia XR21Flash Tool and locate the Firmware you have downloaded on the computer. Click the refresh > flash to begin the flashing process.

• Step 4: The SUCCESS result should appear in the Nokia XR21Flash Tool once the flashing process is done.

However, if the Nokia XR21Flash Tool did not unbrick your Nokia XR21, consider using Wondershare Dr.Fone - System Repair (Android). The platform allows you to unbrick your Nokia XR21 with a few clicks.

Part 3. Reviving Your Nokia XR21 Using Wondershare Dr.Fone - System Repair (Android)

Dr.Fone - System Repair (Android) equips Nokia XR21 users with the ability to tackle soft brick and hard brick issues. This specialized Android repair tool enables you to restore your Nokia XR21 through a streamlined process, requiring just a few simple clicks.

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Key Features

Dr.Fone - System Repair (Android) offers several benefits to unbrick your Nokia XR21 easily. Below are its key features.

• Fix Common Nokia XR21 Problems in Minutes. This tool provides comprehensive solutions for common issues like black screen, Play Store not working, boot loops, or even bricked Android devices .
• Compatibility with Over 1000 Android Models. This app fixes glitches across modern Android devices. The software is compatible with an extensive range of models. Whether your Nokia XR21 is unlocked or carrier-bound, restoration is not a problem.
• Unparalleled Software Flexibility. Dr.Fone - System Repair (Android) also boasts an added capacity to mend iOS devices. This versatile tool is your all-inclusive solution for mobile devices, ensuring convenience whether you own an iOS or Android device.

Advantage of Dr.Fone - System Repair (Android) for Unbricking Nokia XR21

Here are three benefits to choosing Dr.Fone - System Repair (Android) for unbricking a Nokia XR21. You’ll further believe Dr.Fone is a reliable assistant when reviving your bricked Nokia XR21.

Simplified Firmware Management

Dr.Fone eliminates the tedious search for appropriate firmware when unbricking your Nokia XR21. The platform automatically downloads the correct firmware for your device. The hassle of identifying and manually procuring firmware is removed, saving time and ensuring a smoother unbricking process.

User-Friendly Approach

One of Dr.Fone’s key strengths is its user-friendly design. It caters to users with varying levels of technical expertise by employing a step-by-step process. This approach guides users through the repair process with clarity. It reduces the requirement for advanced technical knowledge.

Free Version for Evaluation

Dr.Fone - System Repair (Android) offers a free version for everyone. It allows users to test its capabilities before committing to a purchase. This trial version grants users the opportunity to assess the tool’s effectiveness and suitability for unbricking their Nokia XR21. This instills confidence before investing in a full license.

How To Unbrick Nokia XR21 Using Dr.Fone - System Repair (Android)

Dr. Fone’s features are perfect for unbricking Nokia XR21 devices. Below are the procedures to restore your Nokia XR21 from its bricked state.

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• Step 1: Download and install Dr.Fone - System Repair (Android) on your computer. After launching the application, click System Repair. Then, click Android as the Nokia XR21 device type. Connect your Nokia XR21. Indicate Phone Brick as the Android issue and initiate the process by clicking Start.

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• Step 2: Select the appropriate device information corresponding to your Nokia XR21. Choose Brand, Name, Model, Country, and Carrier. Confirm by checking the I agree button, then proceed to the next step by clicking Next.


• Step 3: Given that the Nokia XR21 lacks a Home button, click the Phone without Home button option. Follow the prompts displayed on-screen and proceed by clicking Next to initiate the process of restoring your bricked phone.

• Step 4: As your Nokia XR21 enters Download Mode, the firmware download will start automatically. Follow the on-screen instructions. Wait for the system to initiate the repair procedure automatically. Upon completion, a message will pop up on the main window. Click Done to exit the tool. You can click Try again to repeat the process if needed.

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Conclusion

Don’t let a bricked Nokia XR21 stand in your way. Use the array of techniques from basic troubleshooting to advanced software tools to breathe life back into your device. Unbrick your Nokia XR21 to its full functionality using the methods provided or Dr.Fone’s adept assistance.

Lastly, you can still refer to Nokia XR21 for repairs. It remains the primary solution in numerous cases. Utilizing your warranty can alleviate the associated costs. Seeking assistance from a specialized technician is also a viable route to consider for a thorough device assessment.