Troubleshooting Guide How to Fix an Unresponsive Nubia Z50S Pro Screen | Dr.fone

Troubleshooting Guide How to Fix an Unresponsive Nubia Z50S Pro Screen | Dr.fone

Ariadne Lv13

Troubleshooting Guide: How to Fix an Unresponsive Nubia Z50S Pro Screen

Smart devices have become an integral part of our lives, and Nubia Z50S Pro phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Nubia Z50S Pro phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Nubia Z50S Pro phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Nubia Z50S Pro phone with an unresponsive screen.

What causes the Nubia Z50S Pro Screen unresponsive?

The Nubia Z50S Pro screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Nubia Z50S Pro phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Nubia Z50S Pro 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Nubia Z50S Pro screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Nubia Z50S Pro Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Nubia Z50S Pro phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Nubia Z50S Pro.

Overheating, physical damage, and manufacturing defects are some common causes of Nubia Z50S Pro screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Nubia Z50S Pro Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Nubia Z50S Pro device

restart realme smartphone

Restarting the Nubia Z50S Pro device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Nubia Z50S Pro models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Nubia Z50S Pro phone’s screen, specifically Nubia Z50S Pro 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Nubia Z50S Pro Screen being unresponsive?

To avoid Nubia Z50S Pro screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Nubia Z50S Pro phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Nubia Z50S Pro device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Nubia Z50S Pro phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

safe Downloadsafe & secure

Conclusion

Nubia Z50S Pro phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Nubia Z50S Pro phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Nubia Z50S Pro device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Nubia Z50S Pro models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Authentication Error Occurred on Nubia Z50S Pro? Here Are 10 Proven Fixes

There are times when users get an authentication error while they connect to a Wifi network. The problem is mostly found in Android whenever a device tries to establish a connection to Wifi. If your device is also experiencing an authentication problem Wifi, then don’t worry. It can easily be resolved. In this post, we will make you familiar with the root cause for the Nubia Z50S Pro Wifi problem and how you can resolve whenever authentication error occurred on your device.

Part 1: Any idea about the Wi-Fi authentication problem?

Wi-Fi authentication has to be done every time you wish to connect to a Wi-Fi network over your smartphone or laptop. To authenticate yourself and connect to the protected Wi-Fi network, you need to have the password of it. But if after you’re putting in the correct password and still experiencing the wifi authentication problem. Here’s what you need to know.

Authentication error occurs when the “deal” between the Wi-Fi router and device fails due to certain reasons. First, the Nubia Z50S Pro device sends the password of the network and the “connect” request in an encrypted format to the Wi-Fi router. Then, the router decrypts the password and compares the password saved on it. Now, if the password matches, it sends affirmation for the “connect” request, and then the Nubia Z50S Pro device is allowed to connect to the network.

Part 2: Why Authentication Error Occurred when Connecting to Wifi?

There could be plenty of reasons for facing an authentication error on your device. Most of the time, it occurs whenever a Wifi router seems to malfunction. Furthermore, if your phone has been recently updated, then chances are that there could be an issue with its drivers. A security attack can also make your device malfunction as well. An unstable connection or a router blockage can also be a reason for this issue.

In this scenario, whenever you try to connect to a Wifi network (even after supplying the correct password and username), it doesn’t connect to it. Instead, it displays an authentication error occurred promptly. Thankfully, there are plenty of ways to overcome the authentication problem Wifi. In the next section, we have provided three different solutions to fix the Nubia Z50S Pro Wifi problem (as it mostly happens on Android devices).

Part 3: 10 Solutions to Fix Wifi Authentication Error

Before we make you familiar with different fixes for the Wifi authentication error, it is important to check your router beforehand. Chances are that you could be getting the authentication error because your router is not functioning properly. You can restart it and try to connect any other device to it as well to check it. After making sure that there is no problem with your network or router, follow these suggestions to overcome the authentication error occurred issue.

Check if extra characters added in Wi-Fi password

Ensure that no other extra characters are being added in the Wi-Fi password while you’re entering it. Key in the password carefully while viewing the characters, and then check if the authentication error occurs or not.

One-Click to Fix Wifi Authentication Error by Android System Repair

Android system repair is considered the most effective way to fix Wifi Authentication Error. As the bottom-layer Android system files may be corrupted unconsciously with days of phone use, the Wifi Authentication Error may be one of the symptoms.

So Android repair requires programming knowledge to do it?

No! With Dr.Fone - System Repair (Android), you can do Android repair in just a few steps and get all issues like Wifi Authentication error fixed easily.

Dr.Fone - System Repair (Android)

An easy-to-operate tool to fix Android system issues like a Wifi authentication error

  • Fixes all Android system issues like a black screen of death, Wifi authentication error, etc.
  • One-click to fix the Wifi authentication error. No technical skills required.
  • Supports all the new Nubia Z50S Pro devices like Galaxy S8, S9, etc.
  • Easy-to-follow instructions provided on each of the screens.

3981454 people have downloaded it

Here are the steps to fix Wifi Authentication Error by Android system repair:

Note: Android repair is effective to permanently fix Wifi Authentication Error, but may wipe out the existing phone data. Backup all the important Android data to PC before you go on.

  1. After the Dr.Fone tool is downloaded, install, and launch it. You can see the following screen.

fix Wifi Authentication Error by android repair

  1. Connect your Nubia Z50S Pro to the computer, and select “Android Repair” in the middle.

fix Wifi Authentication Error by selecting option

  1. Select all the details that match your device, and click “Next”.

fix Wifi Authentication Error by selecting option by selecting device info

  1. Next up, you should boot your Nubia Z50S Pro in download mode by following the on-screen instructions.

fix Wifi Authentication Error in download mode

  1. Allow the program to download the corresponding firmware. After that, the Android repair will start and get the Wifi Authentication Error fixed in minutes.

Wifi Authentication Error fixing process

Use static IP address instead of DHCP

DHCP, or Dynamic Host Configuration Protocol is the default IP address assignment for the Wi-Fi settings on many devices. Whereas DHCP can cause IP address conflict during the dynamic IP address assignment. So, you’d better change “DHCP” to “Static” to see if the authentication error persists.

Step 1: Head to the “Settings” of your Nubia Z50S Pro and then opt for “Wireless and Networks” followed by “WLAN/WiFi”.

Step 2: Now, hit on the WiFi network that is showing “authentication error occurred”.

Step 3: Depending on your Nubia Z50S Pro model, look for “IP Settings” and tap on it. Now, switch the “DHCP” to “Static”.

Step 4: Note down the static IP address fields and wipe off all the fields. Punch it in again and then save it.

change dhcp settings of wifi

Check carefully for duplicate Wi-Fi names before you connect

Perhaps, you might connect to a WiFi with a similar name. There are good chances that some users do not modify their WiFi network name and possibly, your neighbor may have the same WiFi network, service provider. Therefore, ensure you connect to the correct WiFi network.

Reset the Wifi network

One of the easiest ways to fix the authentication problem of Wifi is to reset the network. To do this, you would be required to forget the respective network first and then connect to it again. This can be done by simply following these steps.

1. Firstly, you need to forget a Wifi network. To do it, go to your phone’s Settings > WiFi and network. From here, you can see a list of all the Wifi hotspots that your phone connects to. Select the network you wish to forget.

Select the network

2. When you would select a network, it will provide the basic information related to it. Just tap on the “Forget” button and agree to the pop-up message. This will erase the network’s information from your device.

tap on the “Forget”

3. Afterward, turn on your Wifi again and tap to the network you wish to connect to. Simply provide the credentials and tap on the “Connect” button to reestablish the connection. This way, you can reset the network successfully.

tap on the Connect button

Modify network connection

If the above solution won’t work, then you would be required to walk the extra mile to fix the Nubia Z50S Pro Wifi problem. After you reset a network connection, if still getting issues regarding the authentication of the network, you need to modify the connection. In this technique, you will be changing the IP settings on your phone to alter the way it establishes a secure connection. You can do it by following these steps.

1. To start with, visit your phone’s Settings and open the Wifi page.

open the Wifi page

2. This will display a list of all the Wifi networks that are associated with your device. Just long-tap on the Wifi network that you wish to modify. It will open another pop-up window. From here, tap on the option of “Manage network settings”. Sometimes, users also get an option of “Modify network settings” here as well. Simply select it to proceed.

Modify network settings

3. It will display basic information related to your Wifi network. Just tap on the “Show advanced options” button to access more options related to the network setting.

Show advanced options

4. From the IP Settings menu, change the field from DHCP to Static. This will let you establish a static connection between your device and the router.

change the field

5. As soon as you will change it to static, you will get different fields related to your network’s IP address, gateway, DNS, and more. Simply fill these fields and tap on the “Save” button once you are done.

fill these fields

Now, try to connect to the Wifi hotspot again. You would be able to overcome the authentication problem of Wifi.

Change Network Security Type

It has been observed that, when we connect to Wifi, our device chooses a wrong security type. This clashes with the default security protocol of the router and authentication error occurred due to this. If your device is facing the same issue, then it can be fixed by simply changing its security type. To do this, follow these instructions:

1. To change the security type of a network, you need to “Add the network”. If you already have the Wifi network saved, then simply forget the network by following the above-mentioned tutorial.

2. Now, turn on your device’s Wifi and tap on the option of “Add network”. Here, you would be asked to give a network name and select the security type. To manually select it, tap on the “Security” option.

tap on the “Security”

3. From here, you will get a list of various security protocols that you can pick. Select “WPA/WPA2-PSK” and save your selection.

Select “WPA/WPA2-PSK”

Now, try to connect to the network again. Most likely, it will let you fix the authentication error on your device.

Update Android firmware to the latest

There are instances where an outdated OS version of your Nubia Z50S Pro may create a hindrance in establishing a connection between your device and the WiFi network. You need to update your Android firmware to the latest version and then check if the problem persists or not.

Step 1: Launch “Settings” of your Nubia Z50S Pro and then get into the “About Phone” option.

Step 2: Now, opt for the “System Update” option. If the update is available, get your device updated to the latest OS version.

Restart the router and reset Android network settings

Sometimes, the WiFi router may hang up while establishing a connection and therefore, the wifi authentication problem occurs. Try restarting your Wi-Fi router and then check if your device connects successfully. If this doesn’t work, try to reset your Android Network Settings .

Bonus tip: Turn Airplane mode on/off

By simply turning on the Airplane mode (and later turning it off), you can easily fix the authentication problem Wifi most of the time. You can find a toggle button for Airplane mode on the notification bar of your phone. If you can’t find it there, then go to your phone’s Settings > Connection > More Networks and turn on the feature of “Airplane Mode”.

go to Connection

Let it do for a while. Afterward, turn it off and try to connect to the Wifi network again.

After following these quick and easy suggestions, you would be able to fix the Nubia Z50S Pro Wifi problem for sure. Even if you use any other Android device, then its authentication error can easily be resolved after these effective solutions. Go ahead and give these expert solutions a try and let us know about your experience as well. If you have any other solution to fix the authentication problem Wifi, then share it with us as well in the comments.

How to Fix It: Nubia Z50S Pro Won’t Turn On

Did your Nubia Z50S Pro decide to go on vacation and refuses to turn on? If your Nubia Z50S Pro won’t turn on for no apparent reason, finding why it failed to power on and the solution for it is not a fun process.

Here, we hope we are able to give you a checklist of reasons behind this issue and the possible steps you can take to rectify it.

Part 1: Common Reasons That Your Nubia Z50S Pro Won’t Turn On

If you cannot find any reason why your Nubia Z50S Pro will not switch on, here are some possible reasons:

  1. Your Android phone is simply frozen in power-off or sleep mode. In which case, it fails to switch itself on or wake itself up when you initiate it.
  2. Your phone’s battery may be out of charge.
  3. The operating system or installed software is corrupted. The tell-tale sign if this is that if you manage to switch on your Nubia Z50S Pro, it freezes or crash soon after.
  4. Your device is clogged up with dust and lint causing the hardware to not work properly.
  5. Your power button is broken , which caused it to not be able to trigger the necessary action needed to power up the Android phone. Check to also see if your connectors have no carbon build-up which will cause your phone to not be charged properly.

Part 2: Rescue Data on Android Phone That Will Not Turn On

If you need some help rescuing data from an Android phone that will not turn on, the Dr.Fone - Data Recovery (Android) will be your best friend in your data recovery attempt. With the help of this data recovery solution, you will be able to intuitively recover lost, deleted or corrupted data on any Android devices. Its flexibility and efficiency in rescuing data make it one of the best software out there.

Note: For now, the tool can rescue data from broken Android only if your phone is earlier than Android 8.0, or rooted.

Dr.Fone - Data Recovery (Android)

World’s 1st data retrieval software for broken Android devices.

  • It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
  • Highest retrieval rate in the industry.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Compatible with Nubia Z50S Pro devices.

3981454 people have downloaded it

If your Nubia Z50S Pro won’t turn on, here is how you can use the software to recover data:

Step 1: Launch Wondershare Dr.Fone

On your desktop computer or laptop, open Wondershare Dr.Fone. Click on Data Recovery on the left column. Connect your Nubia Z50S Pro to the computer using a USB cable.

android phone won't turn on data recovery

Step 2: Decide which file types to recover

On the next window, you will need to check the boxes corresponding to the type of files you can recover from a list. You can get back Contacts, Messages, Call History, WhatsApp messages & attachments, Photos, Audio and more.

android phone won't turn on data recovery

Step 3: Select the problem with your phone

Opt for “Touch screen not responsive or cannot access the phone” or “Black/broken screen”. Click Next to continue.

android phone won't turn on data recovery

Look up for your device – pick the Nubia Z50S Pro device Name and Device Model. Advance by clicking on the Next button.

android phone won't turn on data recovery

Step 4: Go into your Nubia Z50S Pro’s Download Mode.

The data recovery tool will guide you on how you can go into your Nubia Z50S Pro’s Download Mode. You should be getting a step-by-step guide on your computer.

android phone won't turn on data recovery

Step 5: Scan the Android Phone.

Using the provided USB cable, attach your Nubia Z50S Pro to your computer – the data recovery tool should be able to discover your device automatically and scan it for recoverable data.

android phone won't turn on data recovery

Step 6: Review and Retrieve the Data from Broken Android Phone.

Wait for the program to finish scanning the phone – once completed, you will be able to get a list of recoverable files. You can have a preview of the file by highlighting them. Tick the box next to the file name and click on Recover to start retrieving the files and save them in the destination of your choosing.

android phone won't turn on data recovery

Part 3: Android Phone Won’t Turn On: One Click Fix

After repeated attempts, when your Android mobile/tablet stops buzzing, what options do you have to revive it?

Well, we would recommend picking Dr.Fone - System Repair (Android) to fix an Android phone will not switch problem. This one-click Android system repair tool resolves every Android system issue without any fuss including Android Phone won’t turn on issue.

Dr.Fone - System Repair (Android)

The real fix to issues like “Android phone will not switch on”

  • This tool is aptly effective for all the latest Nubia Z50S Pro devices.
  • With a high success rate for fixing Android devices, Dr.Fone - System Repair (Android) ranks at the top.
  • This is a single click application to fix all Android system issues effortlessly.
  • It is the first tool to repair all Android system issues in the industry.
  • It is intuitive and requires no tech expertise to work with.

3981454 people have downloaded it

Prior to fixing the Android phone will not switch and getting things back in action. You need to make sure that you have backed up the Android device . It is recommended that rescuing data from an Android phone by backing up is better than recovering it post the process.

Phase 1: Get the Nubia Z50S Pro device ready and connect it

Step 1: Run Dr.Fone on your computer once the installation is complete and tap the ‘Repair’ option form the interface. Now, connect your Android mobile with the computer.

fix Android Phone not turn on by repairing system

Step 2: You will find a range of options, tap on the ‘Android Repair’ one. Hit the ‘Start’ button so that you can proceed to fix Android Phone won’t turn on hassle.

star to fix Android Phone not turn on

Step 3: Now, over the Nubia Z50S Pro device information window, ensure to feed your exact device details. Press the ‘Next’ button then on.

go to SMS to export text messages

Phase 2: Enter ‘Download’ mode for fixing your Nubia Z50S Pro

Step 1: You need to put your Nubia Z50S Pro in Download mode for resolving the Android phone will not switch on.

  • For the Nubia Z50S Pro device having ‘Home’ button, you got to switch it off and press ‘Volume Down’, ‘Home’, and ‘Power’ keys for 5-10 seconds at once. Let them go and click on the ‘Volume Up’ button to put your phone in ‘Download’ mode.

fix Android Phone not turn on with home key

  • For ‘Home’ button-less device, turn the phone/tablet down first. For 5 – 10 seconds, hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons. Tap on the ‘Volume Up’ button to get into the ‘Download’ mode, after releasing the 3 buttons.

fix Android Phone not turn on without home key

Step 2: Hitting the ‘Next’ key will allow you to download firmware and proceed with the next step.

download firmware to fix Android Phone not turn on

Step 3: Dr.Fone - System Repair (Android) would verify your firmware download and then take a while to rectify and resolve Android Phone won’t turn on issue.

fixed Android Phone not turn on

Part 4: Android Phone Won’t Turn On: Common Fix

To try fixing an Android Phone that won’t turn on, follow these steps:

  1. For any Android devices, remove the battery (considering the battery of your Nubia Z50S Pro can be removed) and leave it out for at least 30 minutes. Put back the battery in and try to turn it on.
  2. Press and hold down the Power and Volume Down buttons at the same time for 15-30 minutes to reboot the Nubia Z50S Pro device.
  3. Should the first two steps do not work, charge your Nubia Z50S Pro to get it out of the start-up loop. You can also opt to use a different battery, just in case your current battery is the source of the problem.
  4. If there are any connected hardware e.g. SD card, remove them from the Nubia Z50S Pro device.
  5. Start your Nubia Z50S Pro in Safe Mode by pressing and holding down the Menu or Volume Down button on your device.
  6. Should the first five steps do not work for you, perform a hard reset. Do take note that each device will have a different way to do so and that data that is stored locally on the phone will be deleted.
  7. Send your Nubia Z50S Pro to the repair shop should none of these steps work.

Part 5: Useful Tips to Protect Your Nubia Z50S Pro

There are several reasons as to why your Nubia Z50S Pro won’t turn on. The problem could be a hardware or software issue which could be prevented. Here are some useful tips to protect your Nubia Z50S Pro.

I. Hardware

  • Remember that the components that make your Nubia Z50S Pro is sensitive. To protect these components from being damaged, use a good guard casing.
  • Take apart your Nubia Z50S Pro and clean it routinely to avoid dust and lint from clogging the phone and overheating it.

II. Software

  • It is recommended to download apps from Google Play Store. This way, you can be sure that your app comes from a trusted source.
  • Read the app’s permission to see which part of the operating system and your personal information that you are giving access to.
  • Install reliable anti-virus and anti-malware software to safeguard your Nubia Z50S Pro from malicious attacks.
  • Make sure you update your operating system, software and apps to make sure you have the latest version – the developer may have fixed the bugs that have caused problems on Android phones.

It is important to note that your phone contains some important data. Therefore, when your Nubia Z50S Pro won’t turn on do not just give up - there are plenty of tools at your disposal to recover back your files and phone.


  • Title: Troubleshooting Guide How to Fix an Unresponsive Nubia Z50S Pro Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-20 18:37:45
  • Updated at : 2024-03-21 12:25:26
  • Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-nubia-z50s-pro-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
On this page
Troubleshooting Guide How to Fix an Unresponsive Nubia Z50S Pro Screen | Dr.fone